Praxisleitfaden Chatbots

Beate Bruns () and Cäcilie Kowald ()
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Beate Bruns: time4you GmbH
Cäcilie Kowald: time4you GmbH

in Springer Books from Springer

Date: 2023
ISBN: 978-3-658-39645-9
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Chapters in this book:

Ch Chapter 1 Conversation Design für gute Chatbots

Beate Bruns and Cäcilie Kowald

Ch Chapter 2 Der Start: Vom Bedarf zum Chatbot-Use-Case

Beate Bruns and Cäcilie Kowald

Ch Chapter 3 Planung der Chatbot-Entwicklung

Beate Bruns and Cäcilie Kowald

Ch Chapter 4 Chatbot-Skizze und Proof of Concept

Beate Bruns and Cäcilie Kowald

Ch Chapter 5 Conversation Design: Domäne, Flow, Prototyping

Beate Bruns and Cäcilie Kowald

Ch Chapter 6 Conversation Design: Sprache, Dialogstrategien, Copywriting

Beate Bruns and Cäcilie Kowald

Ch Chapter 7 Der Chatbot geht live

Beate Bruns and Cäcilie Kowald

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DOI: 10.1007/978-3-658-39645-9

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