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Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey

Jonathan Zinman, Dean Karlan, Sule Alan and Mehmet Cemalcilar

No 10414, CEPR Discussion Papers from C.E.P.R. Discussion Papers

Abstract: The pricing and advertising of tied add-ons and overages have come under increasing scrutiny. Working with a large Turkish bank to test SMS direct marketing promotions to 108,000 existing holders of ?free? checking accounts, we find that promoting a large discount on the 60% APR charged for overdrafts reduces overdraft usage. In contrast, messages mentioning overdraft availability without mentioning price increase usage. Neither change persists long after messages stop, suggesting that induced overdrafting is not habit-forming. We discuss implications for interventions to promote transparency in pricing and advertising, and for models of shrouded equilibria, limited attention, and salience.

Keywords: Contingent charges; Deceptive advertising; Transaction-linked credit; Small-dollar loans; Consumer banking; Retail banking; Deposit accounts (search for similar items in EconPapers)
JEL-codes: D12 D14 G2 (search for similar items in EconPapers)
Date: 2015-02
New Economics Papers: this item is included in nep-ara and nep-cwa
References: View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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Working Paper: Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey (2015) Downloads
Working Paper: Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey (2015) Downloads
Working Paper: Unshrouding Effects on Demand for a Costly Add-on: Evidence from Bank Overdrafts in Turkey (2015) Downloads
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