Economics at your fingertips  

When Do Teachers Respond to Student Feedback? Evidence from a Field Experiment

Margaretha Buurman (), Josse Delfgaauw, Robert Dur and Robin Zoutenbier ()
Additional contact information
Margaretha Buurman: Free University Amsterdam
Robin Zoutenbier: Ministry of Finance, The Netherlands

No 12907, IZA Discussion Papers from Institute of Labor Economics (IZA)

Abstract: We ran a field experiment at a large Dutch school for intermediate vocational education to examine whether the response of teachers to student feedback depends on the content of the feedback. Students evaluated all teachers, but only a randomly selected group of teachers received feedback. Additionally, we asked all teachers before as well as a year after the experiment to assess their own performance on the same items. We find a precisely estimated zero average treatment effect of receiving student feedback on student evaluation scores a year later. However, teachers whose self-assessment before the experiment is much more positive than their students' evaluations do improve significantly in response to receiving feedback. We also find that provision of feedback reduces the gap between teachers' self-assessment and students' assessment, but only to a limited extent. All of these results are driven by the female teachers in our sample; male teachers appear to be unresponsive to student feedback.

Keywords: field experiment; feedback; teachers; student evaluations; self-assessment; gender differences (search for similar items in EconPapers)
JEL-codes: C93 I2 M5 (search for similar items in EconPapers)
Pages: 59 pages
Date: 2020-01
New Economics Papers: this item is included in nep-edu, nep-exp, nep-hrm and nep-ure
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed

Published - published in: Labour Economics, 2020, 65, 101858

Downloads: (external link) (application/pdf)

Related works:
Journal Article: When do teachers respond to student feedback? Evidence from a field experiment (2020) Downloads
Working Paper: When Do Teachers Respond to Student Feedback? Evidence from a Field Experiment (2020) Downloads
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Ordering information: This working paper can be ordered from
IZA, Margard Ody, P.O. Box 7240, D-53072 Bonn, Germany

Access Statistics for this paper

More papers in IZA Discussion Papers from Institute of Labor Economics (IZA) IZA, P.O. Box 7240, D-53072 Bonn, Germany. Contact information at EDIRC.
Bibliographic data for series maintained by Holger Hinte ().

Page updated 2024-02-20
Handle: RePEc:iza:izadps:dp12907