Engineering Trust - Reciprocity in the Production of Reputation Information
Gary Bolton (),
Ben Greiner () and
No 2009-02, Discussion Papers from School of Economics, The University of New South Wales
Reciprocal feedback distorts the production and content of reputation information, hampering trust and trade efficiency. Data from eBay and other sources combined with laboratory data provide a robust picture of how reciprocity can be guided by changes in the way feedback information flows through the system, leading to more accurate reputation information, more trust and more efficient trade.
Keywords: market design; reputation; trust; reciprocity; eBay (search for similar items in EconPapers)
JEL-codes: C73 C9 D02 L14 (search for similar items in EconPapers)
Pages: 41 pages
New Economics Papers: this item is included in nep-cbe, nep-gth and nep-soc
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3) Track citations by RSS feed
Downloads: (external link)
Journal Article: Engineering Trust: Reciprocity in the Production of Reputation Information (2013)
Working Paper: Engineering Trust - Reciprocity in the Production of Reputation Information (2011)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:swe:wpaper:2009-02
Access Statistics for this paper
More papers in Discussion Papers from School of Economics, The University of New South Wales Contact information at EDIRC.
Bibliographic data for series maintained by Hongyi Li ().