Managing Open Service Innovation

Edited by Anne-Laure Mention and Tor Helge Aas

in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.

Abstract: For the last fifteen years, open innovation has been one of the hottest topics in innovation management research. Digitalisation of the open innovation process has also emerged as a concept of high organisational value. The potential benefits of this concept and how firms organise, or should organise, in order to realize these benefits have been addressed in numerous empirical studies published in scientific journals as well as books. Responding to the need for further conceptual and empirical research on open innovation in services, this book reveals if and how service providers in different service sub-sectors have implemented the concept of open innovation. Based on rich empirical data, the book discusses the benefits and drawbacks, the processes, the characteristics and the management practices of open innovation in private as well as public service organizations.

Keywords: Public Service Organisations; Open Innovation; Service Innovation; Open Service Innovation; Innovation Management; Innovation Processes; Innovation Resources; Inbound Open Innovation; Outbound Open Innovation; Digitalisation; Information Management (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 O36 (search for similar items in EconPapers)
Date: 2021
ISBN: 9789811234484
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/worldscibooks/10.1142/12214 (text/html)
Ebook Access is available upon purchase

Chapters in this book:

Ch 1 Managing Open Service Innovation: An Introduction , pp 1-15

Tor Helge Aas and Anne-Laure Mention

Ch 2 Open Service Innovation: A Systematic Literature Review , pp 17-42

Tor Helge Aas, Anne-Laure Mention and Christina Lee

Ch 3 Is there a Need for “Open Service Innovation” Term: A Scientometrics Analysis of Open Service Innovation Research Domain , pp 43-72

Teemu Santonen

Ch 4 Business Models for Collaborative eHealth in Homecare , pp 73-91

Niels F. Garmann-Johnsen and Santiago Martinez

Ch 5 Innovation in Higher Education: From Contributor to Driver of Internet-Based Service Innovation , pp 93-115

Mohammad Ejaz and Rómulo Pinheiro

Ch 6 Intra-bound Innovation and Strategizing in Service MNCs , pp 117-143

Katja Maria Hydle and Kristin Wallevik

Ch 7 New Service Development Process: What Can We Learn from Research and Technology Organisations? , pp 145-166

Pierre-Jean Barlatier, Eleni Giannopoulou and Lidia Gryszkiewicz

Ch 8 Outbound Open Innovation in Tourism: Lessons from an Innovation Project in Norway , pp 167-185

Tor Helge Aas, Kirsti M. Hjemdahl, Daniel Nordgård and Erik Wästlund

Ch 9 Opening Up the Service Innovation Process Towards Ordinary Employees in Large Service Firms , pp 187-207

Tor Helge Aas

Ch 10 Needs and Implications of Data in Healthcare-Related Policymaking , pp 209-230

Minna Pikkarainen, Julius Francis Gomes, Marika Iivari, Juha Häikiö and Peter Ylén

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wsbook:12214

Ordering information: This item can be ordered from

Access Statistics for this book

More books in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().