Journal of Digital Banking

2016 - 2026

From Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 8, issue 4, 2024

Editorial pp. 292-293

Simon Beckett

Strategies for commercialising open banking: Approaches from around the globe pp. 294-303

Shruti Awasthi

Secrets to successful bank and FinTech partnerships for credit and deposits pp. 304-312

Rebecca Bacon

Compliance redefined: Using GenAI to navigate a complex regulatory landscape with reduced risks and costs pp. 313-322

Irene Liu and Michael Wongsosaputro

Expanding the horizons of FinTech: A comprehensive geographical analysis of expansion in Europe and beyond pp. 323-329

Axel Cateland

The role of bank–FinTech partnerships in creating a more inclusive banking system pp. 330-354

Alan Chernoff and Julapa Jagtiani

Why open data and compliance will drive open banking and the role AI will play pp. 355-363

Abhinav Desai

Ensuring operational resilience in Japan: The rise of new regulations and their implications pp. 364-380

Eiichiro Yanagawa

Volume 8, issue 3, 2023

Editorial pp. 196-197

Simon Beckett

Hyper-personalisation: Inducing behaviours through data — how machine learning and automation can help customers make valuable and informed decisions pp. 198-209

Luís Coelho and Gonçalo Cachola

Data strategy in connected business models pp. 210-219

Christoph Berentzen and Benjamin Schaefer

Operationalising ethics for AI in the financial industry: Insights from the Volksbank case study pp. 220-241

Joris Krijger

Unmet payment needs and a central bank digital currency pp. 242-255

Christopher Henry, Walter Engert, Alexandra Sutton-Lalani, Sebastian Hernandez, Darcey Mcvanel and Kim Huynh

How to use AI to shape efficient digital and omnichannel experiences pp. 256-262

Jeremy O’Niel

New skills in an AI world in finance pp. 263-274

Tram Anh Nguyen

Personalisation as a strategy for reversing traditional banks’ market share erosion in primary financial relationships and how to get started pp. 275-285

Katie Pagenkopf

Volume 8, issue 2, 2023

Editorial pp. 100-101

Simon Beckett

Generative artificial intelligence and large language models for digital banking: First outlook and perspectives pp. 102-117

Jean-Pierre Sleiman

Banks offer crypto: Why doesn’t yours? pp. 118-131

Sai Agnikhotram, Fritz Jost and Simon Kühne

Where are the customers’ bots? The AI paradigm shift in retail banking pp. 132-140

David G.W. Birch and Kirsty Rutter

Effective risk management for financial institutions’ partnerships with FinTechs pp. 141-158

Meredith F. Piotti

What is the hype about hyper-personalisation? A three-dimensional view to implementation pp. 159-167

Mirella Reznic

The next digital inflection point for US banks pp. 168-175

Michael Carter

How RegTech tools enable regulatory compliance for cryptoassets: A case study for cryptoasset transaction monitoring pp. 176-189

Magdalena Boškić

Volume 8, issue 1, 2023

Editorial pp. 4-5

Simon Beckett

How can banks continue digital transformation in a downturn? pp. 6-12

Rishi Khosla

Optimising the customer experience: Lessons for banks from tech giants pp. 13-29

Silke Finken and Katharina Rusp

Best practices and important considerations for AI and digital transformation in an economic downturn pp. 30-36

Brendan Deakin

Evolving consumer expectations and the future of digital banking pp. 37-48

Srini Kasturi

Moving towards the scalable service-oriented data management organisation at OTP Bank pp. 49-57

Gergely Babos

Modernising intra-day liquidity optimisation for commercial banks pp. 58-64

Jeremie Feuillette, Will Towning and Kimmo Soramäki

The future of cryptocurrency and Blockchain technology in finance pp. 65-76

Wong Wanyi and Alan Megargel

Account aggregator ecosystem: A step towards revolutionising digital lending in India pp. 77-89

Venkat Yellapantula and Venu Madhav Miriyala

Volume 7, issue 4, 2023

Editorial pp. 288-289

Simon Beckett

Web 2.5: The vision of the future needs a plan for the now pp. 290-300

Avinash Agrawal

Financial infrastructure in the FinTech era and implications for policymakers pp. 301-308

Harish Natarajan

The rise of diaspora banking: Best banking practices on a global scale pp. 309-316

Jane Loginova

How financial services leaders are using enterprise intelligence to optimise efficiency ratios pp. 317-328

Bill Waid

DeFi and banks: Towards a symbiotic relationship? Evidence of crypto and DLT-related activities of G-SIBs pp. 329-342

Iota-Kaousar Nassr and Caroline Roulet

Payment facilitators’ effects on the digital economy pp. 343-356

Halim Memiş

Central banks, cryptocurrencies and monetary stability: Same game, same rules? pp. 357-364

Christoph Impekoven and Jochen Werne

The evolution of digital banking pp. 365-377

Peter-Jan Van De Venn

Volume 7, issue 3, 2023

Editorial pp. 196-197

Simon Beckett

Sustainable finance statistics: Progress, challenges and leveraging digital tools pp. 198-214

Merve Artman, Pierre Bui Quang, Jakub Demski, Nadia Esham, Nur Izzati, Leah Kling, David Nefzi, Romana Peronaci, Christine Schlitzer, Christian Schmieder, Ömer Kayhan Seyhun, Bruno Tissot, Elena Triebskorn and Huiming Yang

US banks need a new approach to customer experience pp. 215-223

Alex Jiménez

Two paradoxes of Open Banking pp. 224-232

Max Geerling

The invoice data exchange accelerates SME banking innovation: Trends and initiatives for e-invoicing in Japan pp. 233-248

Eiichiro Yanagawa

Is algorithmic credit scoring a ‘high risk’? pp. 249-265

Udo Milkau

Human-centred artificial intelligence in the banking sector pp. 266-279

Obuchettiar Krishnaraj Arul and Alan Megargel

Volume 7, issue 2, 2022

Editorial pp. 101-102

Simon Beckett

How can new tools and technology such as artificial intelligence encourage new ways to communicate in the world of prudential regulation? pp. 103-114

Helen Packard, Sholthana Begum and Melvin Lopez-Corleone

Leveraging FinTech partnerships to develop niche markets for growth pp. 115-121

Linda Hamilton

How hyper-personalisation is fuelling digital banking’s second wave pp. 122-128

John Waupsh

Establishing a strong digital foundation for a 150-year-old building society with business process re-engineering and RPA pp. 129-141

Jay Venkateswaran

Closing the experience gap in banking: Humanising customer experience in four dimensions pp. 142-157

Annmarie M. Bridges, Brian Elkins, Kerry Gross and Brendha Da Silva

Artificial humanity: Smart tooling to implement the human touch in digital investing pp. 158-165

Jürgen Vandenbroucke

Central bank digital currencies: From design to issuance and distribution — A case study of China’s sovereign digital currency pp. 166-187

Hui Gong, Harry Thapar and Ann Thapar

Volume 7, issue 1, 2022

Editorial pp. 4-5

Simon Beckett

How does the decision to build, buy or partner fit into a winning innovation strategy? pp. 6-27

Malin Lignell

Leveraging conversational AI to better enable the customer journey: A practical guide to deploying chatbots at financial institutions pp. 28-36

Benjamin Maxim

The need for customer due diligence to adapt to the digital era pp. 37-45

Ben Matthews

Defining the digital banking innovation maturity model: A comprehensive maturity assessment for the digital banking innovation framework pp. 46-61

Shripad Ramakant Vaidya

Choosing a WealthTech ecosystem: Where decisions are not simple pp. 62-69

Nicholas Kwok

The adoption of waves of digital technology as antecedents of digital transformation by financial services institutions pp. 70-91

Paul Pal