Journal of Digital Banking

2016 - 2025

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Volume 7, issue 4, 2023

Editorial pp. 288-289

Simon Beckett

Web 2.5: The vision of the future needs a plan for the now pp. 290-300

Avinash Agrawal

Financial infrastructure in the FinTech era and implications for policymakers pp. 301-308

Harish Natarajan

The rise of diaspora banking: Best banking practices on a global scale pp. 309-316

Jane Loginova

How financial services leaders are using enterprise intelligence to optimise efficiency ratios pp. 317-328

Bill Waid

DeFi and banks: Towards a symbiotic relationship? Evidence of crypto and DLT-related activities of G-SIBs pp. 329-342

Iota-Kaousar Nassr and Caroline Roulet

Payment facilitators’ effects on the digital economy pp. 343-356

Halim Memiş

Central banks, cryptocurrencies and monetary stability: Same game, same rules? pp. 357-364

Christoph Impekoven and Jochen Werne

The evolution of digital banking pp. 365-377

Peter-Jan Van De Venn

Volume 7, issue 3, 2023

Editorial pp. 196-197

Simon Beckett

Sustainable finance statistics: Progress, challenges and leveraging digital tools pp. 198-214

Merve Artman, Pierre Bui Quang, Jakub Demski, Nadia Esham, Nur Izzati, Leah Kling, David Nefzi, Romana Peronaci, Christine Schlitzer, Christian Schmieder, Ömer Kayhan Seyhun, Bruno Tissot, Elena Triebskorn and Huiming Yang

US banks need a new approach to customer experience pp. 215-223

Alex Jiménez

Two paradoxes of Open Banking pp. 224-232

Max Geerling

The invoice data exchange accelerates SME banking innovation: Trends and initiatives for e-invoicing in Japan pp. 233-248

Eiichiro Yanagawa

Is algorithmic credit scoring a ‘high risk’? pp. 249-265

Udo Milkau

Human-centred artificial intelligence in the banking sector pp. 266-279

Obuchettiar Krishnaraj Arul and Alan Megargel

Volume 7, issue 2, 2022

Editorial pp. 101-102

Simon Beckett

How can new tools and technology such as artificial intelligence encourage new ways to communicate in the world of prudential regulation? pp. 103-114

Helen Packard, Sholthana Begum and Melvin Lopez-Corleone

Leveraging FinTech partnerships to develop niche markets for growth pp. 115-121

Linda Hamilton

How hyper-personalisation is fuelling digital banking’s second wave pp. 122-128

John Waupsh

Establishing a strong digital foundation for a 150-year-old building society with business process re-engineering and RPA pp. 129-141

Jay Venkateswaran

Closing the experience gap in banking: Humanising customer experience in four dimensions pp. 142-157

Annmarie M. Bridges, Brian Elkins, Kerry Gross and Brendha Da Silva

Artificial humanity: Smart tooling to implement the human touch in digital investing pp. 158-165

Jürgen Vandenbroucke

Central bank digital currencies: From design to issuance and distribution — A case study of China’s sovereign digital currency pp. 166-187

Hui Gong, Harry Thapar and Ann Thapar

Volume 7, issue 1, 2022

Editorial pp. 4-5

Simon Beckett

How does the decision to build, buy or partner fit into a winning innovation strategy? pp. 6-27

Malin Lignell

Leveraging conversational AI to better enable the customer journey: A practical guide to deploying chatbots at financial institutions pp. 28-36

Benjamin Maxim

The need for customer due diligence to adapt to the digital era pp. 37-45

Ben Matthews

Defining the digital banking innovation maturity model: A comprehensive maturity assessment for the digital banking innovation framework pp. 46-61

Shripad Ramakant Vaidya

Choosing a WealthTech ecosystem: Where decisions are not simple pp. 62-69

Nicholas Kwok

The adoption of waves of digital technology as antecedents of digital transformation by financial services institutions pp. 70-91

Paul Pal

Volume 6, issue 4, 2022

Editorial pp. 296-297

Simon Beckett

What could a central bank digital currency look like in the euro area? The outcome of a hackathon exercise pp. 298-307

Aleksi Grym

From open banking to embedded finance: The essential factors for a successful digital transformation pp. 308-318

Joris Hensen and Brigitte Kötting

Central bank digital currency: Applications for domestic and cross-border transactions in Thailand pp. 319-330

Vachira Arromdee and Tunyathon Koonprasert

Smart data fabrics: The emerging architectural approach that is revolutionising data and analytics initiatives pp. 331-337

Joe Lichtenberg

Bank of Lithuania’s digital currency experimentation: Lessons learned pp. 338-348

Austèja Šostakaitè

The state of digital wallets today and tomorrow: What does this mean for payments in the future? pp. 349-358

Monika Liikamaa, Linda Buss and Ville Vaajanen

Central bank digital currency: The new kid on the block? pp. 359-365

Thomas Moser

Strategic business models under open banking: A guideline for incumbent banks pp. 366-380

Hung Huynh Long Nguyen and Alan Megargel

Volume 6, issue 3, 2021

Editorial pp. 200-201

Simon Beckett

A transformational journey: Artificial intelligence in financial services pp. 202-210

Theodora Lau

Banks and FinTechs: Friends or foes? What it takes for banks and FinTechs to successfully cooperate pp. 211-219

Katharina Lüth

The emergence of the Chief Digital Information Officer role and its influence on the future of digital transformation pp. 220-232

Kari-Anne Clayton and Wendy Redshaw

Incorporating microdata into macro policy decision-making pp. 233-250

Jean-Marc Israël and Bruno Tissot

Blockchain, DeFI, NFTs: From use cases to business plan pp. 251-261

Laurent Marochini

Unregulated digital exchanges as bottleneck pp. 262-269

Mattia L. Rattaggi and Luca Schenk

Transforming the future of digital banking with APIs and DataSecOps pp. 270-276

Peter Lancos

The ascent of digital banks in the Gulf region: Prospects and challenges pp. 277-286

Ala’ Azmi Abumughli and Ahmet Faruk Aysan

How automation is driving partnerships and innovation in financial services pp. 287-292

James Wooster

Volume 6, issue 2, 2021

Editorial pp. 104-105

Simon Beckett

Financial services in a post-pandemic world: How cloud-based intelligent enterprises will forge the path ahead pp. 106-119

Jennifer Geary

How a focus on ecosystem play is important for financial institutions to stay relevant pp. 120-129

Nam Soon Liew and Vinay Pamnani

Future strategies for remote working in an era of accelerated transformation pp. 130-139

Peter Sjöberg and Joshua Hall

Customer understanding is the new digital pp. 140-148

Joerg Bartussek

Real-time payments are transforming economies and lives: Initial evidences from select countries pp. 149-160

Andrew Buckley and Mahadevan Balakrishnan

With digital advances, bancassurance leaps forward pp. 161-171

Sean Ringsted

Simple banking: it is not that complicated pp. 172-180

Haukur Skúlason

Securing DLT-based KYC via randomised audits pp. 181-192

Matus Drgon, Lamprini Georgiou and Aggelos Kiayias

Volume 6, issue 1, 2021

Editorial pp. 4-5

Simon Beckett

Building a new ecosystem: A bank’s journey through sustaining digital transformation, understanding AI and managing the galaxy of continuous change pp. 6-24

Nidhi Nikum

Credit intelligence: A more robust alternative to current commercial loan modelling approaches pp. 25-32

Neil Kahrim and Sean Hunter

Is your bank’s IT strategy ready to support growth in ESG investments and market offers? Can AI help solve what traditional IT cannot? pp. 33-47

Kovid Bhardwaj

Innovation in the face of disruption pp. 48-56

Katharina Herrmann

The development of digital identity in the Financial Service Industry: From an element that enables digital transactions to a new strategic asset for business pp. 57-65

Michele Guido Mario Lavizzari, Marco Di Luzio and Claudio Tommasino

OK Google, what is the future of voice in banking? pp. 66-71

Yvon Moysan

RegTech: An untapped opportunity pp. 72-82

Mukund Umalkar

The cyber arms race: How can CISOs win? pp. 83-95

Mark Weston and Rajan Kashyap