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The Commercial Banking Handbook

Dimitris N. Chorafas

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 1999
ISBN: 978-0-230-37908-4
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Chapters in this book:

Ch 1 Money, the Banks and the Bankers
Dimitris N. Chorafas
Ch 2 Goals of a Strategy in Retail Banking
Dimitris N. Chorafas
Ch 3 Financial Services Offered by Banks and Non-Banks
Dimitris N. Chorafas
Ch 4 Strategic Planning and the Quality of Services in Retail Banking
Dimitris N. Chorafas
Ch 5 Facing the Invasion of the Banks’ Business by Mutual Funds and Managing the Process of Change
Dimitris N. Chorafas
Ch 6 Retail Banking Strategies and the Marketing Functions
Dimitris N. Chorafas
Ch 7 Relationship Banking, Customer Mirror and the Branch Office Network
Dimitris N. Chorafas
Ch 8 A Popular Marketing Policy: Direct Banking
Dimitris N. Chorafas
Ch 9 The Profitable Business of Private Banking
Dimitris N. Chorafas
Ch 10 Wealth Management, Banking Contracts and Lasting Customer Relationships
Dimitris N. Chorafas
Ch 11 Setting a Pattern of Products, Markets and Bank Profitability
Dimitris N. Chorafas
Ch 12 Managing Research and Development in Retail Banking
Dimitris N. Chorafas
Ch 13 Pricing Financial Products and Services
Dimitris N. Chorafas
Ch 14 The Choice of a Strategy for Loans
Dimitris N. Chorafas
Ch 15 Credit Risk, Market Risk and the Basle Committee on Banking Supervision
Dimitris N. Chorafas
Ch 16 Technical Approaches to Security: From Smart Money to Dumb Money and Risks Galore
Dimitris N. Chorafas

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DOI: 10.1057/9780230379084

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