Redefining Financial Services

Joseph A. DiVanna

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 2002
ISBN: 978-1-4039-0721-9
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Chapters in this book:

Ch Chapter 1 Designing the Twenty-first-century Financial Institution for Value

Joseph A. DiVanna

Ch Chapter 10 Developing Trust, Brands and Services in African Banking

Joseph A. DiVanna

Ch Chapter 11 The Asian Advantage: A Modular Approach to Business Agility

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Ch Chapter 12 Taiwanese Collaborative Product Commerce

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Ch Chapter 13 Lifestyle Banking from Down Under

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Ch Chapter 14 The European Synconomy

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Ch Chapter 15 The Scandinavian Approach to mBanking

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Ch Chapter 16 Eastern Europe Inc. Even Shakespeare said ‘What’s in a Name?’

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Ch Chapter 17 Developing a Twenty-first-century Middle Eastern Financial Services Agenda

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Ch Chapter 18 Diaspora Financial Services for Mobile Populations

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Ch Chapter 19 Globalization: One Size Does Not Fit All

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Ch Chapter 2 The Future of Banking: E=mc3

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Ch Chapter 20 An Evolution to the Exchange of Value

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Ch Chapter 21 Anticipatory Technologies and Customer Centricity

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Ch Chapter 22 Globalization, Social Adoption, International Regulation and the Evolution to Bankruptcy

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Ch Chapter 23 Privacy: Big Brother Meets the Marketing Mavens

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Ch Chapter 24 Valagents: Digital Indentured Servants in the Age of eMoney

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Ch Chapter 25 Introducing New Financial Products and Services

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Ch Chapter 26 How to Approach the eMarketplace Space

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Ch Chapter 27 The Evolution of eMarketplaces

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Ch Chapter 28 Opportunities for Financial Institutions in eMarketplaces

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Ch Chapter 29 Creating a Value Proposition

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Ch Chapter 3 Pervasive Computing: Really Getting to Know Your Toaster

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Ch Chapter 30 Developing Centres of Competencies

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Ch Chapter 31 Selecting the Right Partners and Managing Relationships

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Ch Chapter 32 Moving into Action

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Ch Chapter 4 Convergence and the Changing Landscape of Financial Services

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Ch Chapter 5 elnsurance: Staking a Claim in the New World of Insurance

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Ch Chapter 6 Capital Markets: Global Aspirations, Regional Values and Local Fears

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Ch Chapter 7 Introducing eMarketplaces

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Ch Chapter 8 Web Projects, Infrastructure and Value Propositions

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Ch Chapter 9 Dot-com Lessons learned: To Be or Not To Be, Value is the Question

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Ch Conclusion Developing a Twenty-first-century Agenda

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Ch Part I Introduction to Value Propositions

Joseph A. DiVanna

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DOI: 10.1057/9781403907219

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