Kundenorientierung

Jörg Staudacher ()
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Jörg Staudacher: HWZ Hochschule für Wirtschaft Zürich

in Springer Books from Springer

Date: 2021
ISBN: 978-3-658-20176-0
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Chapters in this book:

Ch Kapitel 1 Einleitung

Jörg Staudacher

Ch Kapitel 2 Dimensionen der Kundenorientierung

Jörg Staudacher

Ch Kapitel 3 Dimension 1: Customer Value-based Decision Making

Jörg Staudacher

Ch Kapitel 4 Dimension 2: Customer-centric Transformation

Jörg Staudacher

Ch Kapitel 5 Dimension 3: Co-Creation

Jörg Staudacher

Ch Kapitel 6 Dimension 4: Customer Management

Jörg Staudacher

Ch Kapitel 7 Verbesserung der Kundenorientierung

Jörg Staudacher

Ch Kapitel 8 Customer Centricity Maturity Check und Messmodelle

Jörg Staudacher

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DOI: 10.1007/978-3-658-20176-0

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