Details about Maik Hammerschmidt

Access statistics for papers by Maik Hammerschmidt.

Last updated 2025-02-08. Update your information in the RePEc Author Service.

Short-id: pha96

Working Papers

2024

1. Achieving Efficient Resilience Through Human Adjustments of Algorithm Prescriptions — A Retail Management Application
   Publications of Darmstadt Technical University, Institute for Business Studies (BWL), Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)
2. Robust data envelopment analysis with variable budgeted uncertainty
   Publications of Darmstadt Technical University, Institute for Business Studies (BWL), Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL) View citations (2)
   See also Journal Article Robust data envelopment analysis with variable budgeted uncertainty, European Journal of Operational Research, Elsevier (2024) View citations (2) (2024)

2023

3. There is no I in “Team”: Learning from Team Success and Failure for Retail Performance Improvement
   Publications of Darmstadt Technical University, Institute for Business Studies (BWL), Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

2004

4. A Super Efficiency Model for Product Evaluation
   Microeconomics, University Library of Munich, Germany View citations (1)
5. Analyzing Product Efficiency – A Customer-Oriented Approach
   Microeconomics, University Library of Munich, Germany View citations (2)
   Also in Microeconomics, University Library of Munich, Germany (2004) View citations (5)
6. DEVELOPING AND VALIDATING A QUALITY ASSESSMENT SCALE FOR WEB PORTALS
   Microeconomics, University Library of Munich, Germany View citations (1)
7. Employee Portals
   Microeconomics, University Library of Munich, Germany
   Also in Microeconomics, University Library of Munich, Germany (2004)
8. Marketing for Business-to-Business Electronic Markets
   Microeconomics, University Library of Munich, Germany
9. STRUCTURING PRODUCT-MARKETS: AN APPROACH BASED ON CUSTOMER VALUE
   Microeconomics, University Library of Munich, Germany View citations (5)
10. THE CUSTOMER LIFETIME VALUE CONCEPT AND ITS CONTRIBUTION TO CORPORATE VALUATION
    Microeconomics, University Library of Munich, Germany View citations (4)

2003

11. Benchmarking the Health Sector in Germany – An Application of Data Envelopment Analysis
    HEW, University Library of Munich, Germany View citations (5)
12. Value Based Benchmarking and Market Partitioning
    Microeconomics, University Library of Munich, Germany View citations (2)

Journal Articles

2024

1. Robust data envelopment analysis with variable budgeted uncertainty
   European Journal of Operational Research, 2024, 315, (2), 626-641 View citations (2)
   See also Working Paper Robust data envelopment analysis with variable budgeted uncertainty, Publications of Darmstadt Technical University, Institute for Business Studies (BWL) (2024) View citations (2) (2024)

2022

2. Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention
   Electronic Markets, 2022, 32, (4), 2491-2505 View citations (2)

2021

3. Competition versus cooperation: How technology-facilitated social interdependence initiates the self-improvement chain
   International Journal of Research in Marketing, 2021, 38, (2), 472-491 View citations (3)

2020

4. Experiences that matter? The motivational experiences and business outcomes of gamified services
   Journal of Business Research, 2020, 106, (C), 353-364 View citations (10)
5. Toward a theory of spirals: the dynamic relationship between organizational pride and customer-oriented behavior
   Journal of the Academy of Marketing Science, 2020, 48, (6), 1095-1115

2018

6. Building and leveraging sports brands: evidence from 50 years of German professional soccer
   Journal of the Academy of Marketing Science, 2018, 46, (4), 591-611 View citations (5)
7. Don’t You Dare Push Me: How Persuasive Social Media Tactics Shape Customer Engagement
   Journal of the Association for Consumer Research, 2018, 3, (3), 364 - 378 View citations (4)

2017

8. Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI
   Journal of the Academy of Marketing Science, 2017, 45, (5), 677-697 View citations (61)

2006

9. eTransQual: A transaction process-based approach for capturing service quality in online shopping
   Journal of Business Research, 2006, 59, (7), 866-875 View citations (97)

2005

10. Product performance evaluation: a super-efficiency model
    International Journal of Business Performance Management, 2005, 7, (3), 304-319 View citations (5)