International Journal of Information Systems in the Service Sector (IJISSS)

2009 - 2026

Current editor(s): John Wang

From IGI Global Scientific Publishing
Bibliographic data for series maintained by Journal Editor ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 9, issue 4, 2017

Adoption of Cloud Computing in UAE: A Survey of Interplay Between Cloud Computing Ecosystem and its Organizational Adoption in UAE pp. 1-20

Juno Srivastava and Krishnadas Nanath

Game-Based Accounting Learning: The Impact of Games in Learning Introductory Accounting pp. 21-29

Kavita A. Shah

Emerging Technologies: An Exploration of Novel Interactive Technologies pp. 30-43

Ndubuisi Ukwuani and Engie Bashir

Adoption of Web 2.0 Marketing: An Exploratory Study About the Nigerian SME's pp. 44-59

Maryam Lawan Gwadabe

Mobility Management for Vehicular User Equipment in LTE/Mobile Femtocell Networks pp. 60-87

Rand Raheem, Aboubaker Lasebae, Mahdi Aiash and Jonathan Loo

Volume 9, issue 3, 2017

Designing Models for Software as a Service in Cloud Computing pp. 1-16

Jaymeen Shah, Hsun-Ming Lee and Vivek Shah

Hybridization of SOM and PSO for Detecting Fraud in Credit Card pp. 17-36

Suman Arora and Dharminder Kumar

An Evolutive Component-Based Method for Agile Development of Service Oriented Architectures pp. 37-57

Hamza Chehili, Lionel Seinturier and Mahmoud Boufaida

Antecedents and Consequences of Customer Brand Engagement: An Empirical Study in the Mobile Headset Category pp. 58-77

Souvik Roy and Santanu Mandal

Using TRIZ Systematic Innovation Methods for Redesign Services in Small and Medium Enterprises pp. 78-92

Nadhmi Gazem, Azizah AbdulRahman and Faisal Saeed

Volume 9, issue 2, 2017

Measuring Service Utilities in Service Value Networks pp. 1-26

Jinluan Ren, Liping Zhao, Bo Li, Lihua Liu and Ruben Xing

Framework for a Hospitality Big Data Warehouse: The Implementation of an Efficient Hospitality Business Intelligence System pp. 27-45

Célia Ramos, Daniel Jorge Martins, Francisco Serra, Roberto Lam, Pedro J.S. Cardoso, Marisol B. Correia and João M.F. Rodrigues

Customer Knowledge Management (CKM) Practices in the Telecommunication Industry in Bangladesh pp. 46-70

Mohammad Fateh Ali Khan Panni and Naimul Hoque

Decision Support based on Bio-PEPA Modeling and Decision Tree Induction: A New Approach, Applied to a Tuberculosis Case Study pp. 71-101

Dalila Hamami, Atmani Baghdad and Carron Shankland

Volume 9, issue 1, 2017

HIPAA Security and Privacy Rules Auditing in Extreme Programming Environments pp. 1-21

Mahmood Alsaadi, Malik Qasaimeh, Sara Tedmori and Khaled Almakadmeh

Prioritizing Sustainable Practices of Service Organizations: An Empirical Evidence from Automobile Dealers in UAE pp. 22-36

Matloub Hussain, Amal Alameeri and Mian M. Ajmal

Ranking the Factors that Impact Customers Online Participation in Value Co-creation in Service Sector Using Analytic Hierarchy Process pp. 37-53

Nabil Hasan and Azizah Abdul Rahman

Comparison of Different Classification Techniques for Educational Data pp. 54-67

Kavita Pabreja

An Empirical Study of the Balanced Scorecard Model: Evidence from Bangladesh pp. 68-84

Nabila Nisha

Volume 8, issue 4, 2016

Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience pp. 1-16

Shampy Kamboj, Mayank Yadav, Zillur Rahman and Praveen Goyal

Word-Of-Mouth, Trust, and Perceived Risk in Online Shopping: An Extension of the Technology Acceptance Model pp. 17-32

Farrah Zeba and Shirshendu Ganguli

Indian Textile Industry and Its Impact on the Environment and Health: A Review pp. 33-46

Hasanuzzaman and Chandan Bhar

Political Opinion Mining from Twitter pp. 47-56

Yashvardhan Sharma, Ekansh Mittal and Mayank Garg

An NHPP SRGM with Change Point and Multiple Releases pp. 57-68

Abhishek Tandon, Anu G. Aggarwal and Nidhi Nijhawan

Volume 8, issue 3, 2016

Evaluating Information Systems with Continuous Assurance Services pp. 1-15

Rui Pedro Marques, Henrique Santos and Carlos Santos

The Relationship Between Organizational Culture and Business Excellence: Case Study from United Arab Emirates pp. 16-35

Rassel Kassem, Mian Ajmal and Mehmood Khan

A Social-Exchange Perspective on Supply Chain Innovation pp. 36-57

Santanu Mandal

Task-Technology Fit Assessment of Cloud-Based Collaborative Learning Technologies pp. 58-73

Elaheh Yadegaridehkordi, Noorminshah A. Iahad and Norasnita Ahmad

Volume 8, issue 2, 2016

Decision Support Systems Application Development Trends (2002 – 2012) pp. 1-13

Eyong B. Kim and Sean Eom

Incorporating the Negotiation Process in Urban Planning DSS pp. 14-29

Imene Benatia, Mohamed Ridda Laouar, Sean Eom and Hakim Bendjenna

Associating Searching on Search Engines to Subsequent Searching on Sites pp. 30-43

Adan Ortiz-Cordova and Bernard J. Jansen

Web Application for User Profiling pp. 44-56

Taous Iggui, Hassina Nacer, Youcef Sklab and Taklit Ait Radi

Towards a Faster Image Segmentation Using the K-means Algorithm on Grayscale Histogram pp. 57-69

Lamine Benrais and Nadia Baha

Software Implementation of Real-time Discrete Wavelet Transform Algorithm with Filter Banks pp. 70-86

Nikolajs Bogdanovs, Elans Grabs and Ernests Petersons

Formal Verification of UML2 Timing Diagrams based on Time Petri Nets pp. 87-97

Aymen Louati and Kamel Barkaoui

ADM-Based Migration from JAVA Swing to RIA Applications pp. 98-112

Samir Mbarki, Naziha Laaz, Sara Gotti and Zineb Gotti

Volume 8, issue 1, 2016

What is the Impact of Mobility Data Integration on Decision Support Systems' Modelling and Evolution? pp. 1-12

Noura Azaiez and Jalel Akaichi

A Design Theory for Vigilant Online Learning Systems pp. 13-33

M. Keith Wright

TQM Practices in Public Sector: Case of Finnish Healthcare Organizations pp. 34-44

Mian M. Ajmal, Ville Tuomi, Petri T. Helo and Maqsood Ahmad Sandhu

Changes in CRM Approach: Refined Functional Blocks for Customer Creative Engagement in Services pp. 45-57

Sabina Potra, Monica Izvercian and Serban Miclea

Volume 7, issue 4, 2015

An Approach to Dynamic Fusion of the Knowledge Maps of an Activities Process: Application on Healthcare pp. 1-26

Menaouer Brahami, Baghdad Atmani and Nada Matta

Electronic Payment Adoption in the Banking Sector of Low-Income Countries pp. 27-47

Teshome Alemu, Tridib Bandyopadhyay and Solomon Negash

Process Frameworks in Services Offshoring: Implementation Thoroughness, Task Complexity, and Performance Improvement pp. 48-65

Bryon Balint

Information Technology Governance Barriers, Drivers, IT/Business Alignment, and Maturity in Ghanaian Universities pp. 66-83

Winfred Yaokumah, Steven Brown and Philip Okang-Mensah Adjei

Volume 7, issue 3, 2015

Service Convenience: On-Line versus Brick and Mortar Bookstores pp. 1-14

Paul Stephens and Matthew McGowan

The Interactions between Information and Communication Technologies and Innovation in Services: A Conceptual Typology pp. 15-39

Giulia Nardelli

STRESS: A Social Trust-Aware System for Recommending Web Services pp. 40-58

Naziha Abderrahim and Sidi Mohamed Benslimane

Jamaica's Internet Story based on the GDI Framework pp. 59-83

Samantha Thompson, Abinwi Nchise, Oneurine Ngwa, Allison B. Conti, Victor Mbarika and Evan Duggan

Volume 7, issue 2, 2015

Towards AiP as a Service: An Agent Based Approach for Outsourcing Business Processes to Cloud Computing Services pp. 1-17

Djamel Benmerzoug

Bill of Services (BOS): A Managing Tool for Service Organizations pp. 18-36

Gad Vitner

Shared Services Management: Critical Factors pp. 37-53

Shouhong Wang and Hai Wang

Socio-Economic Correlates of Information Security Threats and Controls in Global Financial Services Industry: An Analysis pp. 54-70

Princely Ifinedo

A Fuzzy ANP Based Weighted RFM Model for Customer Segmentation in Auto Insurance Sector pp. 71-86

Ahad Zare Ravasan and Taha Mansouri

Volume 7, issue 1, 2015

A Dynamic Services Discovery Model for Better Leveraging BPM and SOA Integration pp. 1-21

Alexandre Perin de Souza and Ricardo J. Rabelo

Software Services Delivered from the Cloud: A Rising Revolution for the Implementation of Healthcare Workflows pp. 22-37

Pierre Boiron and Valère Dussaux

Towards Smart Service Networks: An Interdisciplinary Diagnostic Framework pp. 38-59

Yan Wang, Yehia Taher and Willem-Jan van den Heuvel

Value-Oriented Specification of Service Systems: Modeling the Contribution Perspective of Enterprise Networks pp. 60-81

João Pombinho, David Aveiro and José Tribolet