International Journal of Business and Economics

2002 - 2021

Current editor(s): Hsiang-Tsai Chiang (Editor-in-Chief), Chiung-Ju Huang (Editor-in-Chief), Feng-Jyh Lin (Associate Editor), Tzu-Ching Weng (Associate Editor), Hsin-Yi Huang (Managing Editor) and Szu-Hsien Ho (Managing Editor)

From School of Management Development, Feng Chia University, Taichung, Taiwan
Contact information at EDIRC.
Bibliographic data for series maintained by Szu-Hsien Ho ().

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Volume 16, issue 3, 2017

Feeling Loyal? The Impacts of Affective Customer Experiences on Business pp. 249-250

Rouxelle de Villiers and Po-Ju Chen

Co-creation a Vacation Package Tour: Here Comes the New Chinese Travelers' Wish List! pp. 251-256

Le (Mandy) Zhang and Po-Ju Chen

Airline Service Failed! pp. 257-262

Miguela Mena

What Passengers Did Not Expect When Their Flight Was Overbooked pp. 263-267

Mohammed Lefrid and Po-Ju Chen

Not So Flexible Cable pp. 269-272

Lauren Haberern and Linda Jane Coleman

It is Not about Compensation pp. 273-277

Tze-Jen Pan and Po-Ju Chen

More than Just a Stamp in My Passport pp. 279-283

Christa van Tonder

Hot Chocolate Scalds a Child pp. 285-288

Chin-Fa Tsai

Hotel Guest and Casino Guest: Who Has Priority? pp. 289-294

Rachel Minqi Ruan and Po-Ju Chen

Don¡¦t Bug Me! Service Recovery for Cockroach Sighting in Hotel Food Services pp. 295-301

Hui-Wen Shih and Po-Ju Chen

Social Experiences: Consumers in the Big Wide World pp. 303-305

Tzung-Cheng TC Huan and Rouxelle de Villiers

Right about Student Rights? pp. 307-312

Auston Chan

To be a Savior or a Spectator? pp. 313-318

Xi-Yue (Moon) Zhang and Po-Ju Chen

Building Internal Competencies, Capabilities, and Capacity to Deliver Great Customer Experiences pp. 319-321

Rouxelle de Villiers and Linda Coleman

Building Internal Competencies, Capabilities, and Capacity to Deliver Great Customer Experiences pp. 323-328

Lauren Haberern

Telephone Operator: Bad Quality Service pp. 329-333

María Morán Cándano

The Challenge to Focus on Customer Needs pp. 335-339

Xinhua Guan

Volume 16, issue 2, 2017

The Relationship between Brand Experience, Brand Personality and Customer Loyalty pp. 109-126

Pham Thi Minh Ly and Le Tuan Loc

Achieving Requisite Variety in Customer Experience Research for Improving Marketing Relationship Performances pp. 127-143

Rouxelle de Villiers, Po-Ju Chen, Pedro Mir Bernal, Linda Coleman, Tung-Cheng (TC) Huan and Arch G. Woodside

Unexpected Wedding Present pp. 145-150

Jacqueline Vidal and Pedro Mir Bernal

Happy Birthday to You! pp. 151-157

Maria Gracia Accini Moran and Pedro Mir Bernal

Let It Be or Let It Be Better: Employment Empowerment Effects on Hotel Guests Satisfaction pp. 159-165

Wang Ding Ling and Po-Ju Chen

Building Internal Competencies Capabilities and Capacity to Deliver Great Customer Experiences pp. 167-169

Rouxelle de Villiers and Linda Coleman

Airline Passenger Safety or Customer Satisfaction? pp. 171-175

Kefang (Nia) Tao and Po-Ju Chen

Experiences that Make Consumers Think: Cognitive Experiences pp. 177-179

Rouxelle de Villiers

Pennywise, Pound Foolish: Balancing Guest Service and Financial Control on Hotel Overcharged Credit Card Dispute pp. 181-188

Po-Ju Chen

To Be or Not to Be (the Manager), That is the Question! pp. 189-194

Liangcheng Feng and Po-Ju Chen

Tied To a Disloyal Brand pp. 195-199

Julia Sarah Hauck

Getting Back to Basics with Modern Technology: Accuracy, Timeliness, and Customer Service pp. 201-204

Lori Shelby

The Once and Future Burger King pp. 205-212

Korey Rubenstein

BurgerBarn* Blunder pp. 213-217

Amy Gibb

Medical Insurance Mayhem: One Woman's Struggle for Information pp. 219-225

Rachael Bish

To Create or Not Create: When the Customer's Paid Request Is Ignored pp. 227-231

Katrina Anderson

My Soul Shoe* Store Story: Poor Product Repair and Customer Service Experience pp. 233-239

Tia Sweet

Hotel Shuttle Service Fails to Get the Customer to the Airport on Time pp. 241-247

Weerapon Thongma

Volume 16, issue 1, 2017

Return Predictability in Australian Managed Funds pp. 1-19

Luo Wang, Bin Li, Rakesh Gupta, Jen-Je Su and Benjamin Liu

Factors Affecting Credit Card Debt Payment in Malaysia pp. 21-30

Fen Nee Chong

Economic Climate, Infrastructure and FDI: Global Evidence with New Dimensions pp. 31-48

Suborna Barua, Junnatun Naym and Hazera-Tun-Nessa

Institutional Quality and Air Pollution: International Evidence pp. 49-74

Wen-Lin Wu

IFRS Adoption and Audit Fees-Evidence from New Zealand pp. 75-100

Muhammad Nurul Houqe

Awareness of Sexually Transmitted Disease and Economic Misfortune Using Search Engine Query Data pp. 101-108

Daniel Farhat

Volume 15, issue 2, 2016

Modelling Consumer Responses to Advertising Slogans through Artificial Neural Networks pp. 89-116

Wan-Chen Wang, Maria Manuela Santos Silva and Luiz Moutinho

Consumer Attitudes toward the Purchase of Organic Products in China pp. 117-144

Christopher Gan, ZhiYou Chang, Minh Chau Tran and David A. Cohen

Factors Affecting Consumers' Willingness to Pay for Imported Offal in Indonesia: A Case Study for Makassar City pp. 145-159

Vidyahwati Tenrisanna, Mohammad Mafizur Rahman and Rasheda Khanam

Taxation or Subsidization Policy for New Technology Adoption in Oligopoly pp. 161-172

Masahiko Hattori and Yasuhito Tanaka

A Modified ADF Test for Geometric ARMA Processes pp. 173-179

Fathali Firoozi and Donald Lien

Volume 15, issue 1, 2016

Does Online Group Buying Benefit or Destroy Retail Businesses? pp. 1-16

Tommy Cheung, Wai Hung Wong, Ricky S. Wong and Jia Zhu

Plan-Level and Firm-Level Attributes and Employees' Contributions to 401(k) Plans pp. 17-33

Hsuan-Chi Chen, Christine W. Lai and Sheng-Ching Wu

Business Group's Diversification Strategy and Sustainability pp. 35-49

Fang-Yi Lo and Ming-Kai Hsu

The Efficacy of Linkages for Relational Capability Building and Internationalization-Indian and Australian Mining Firms pp. 51-78

Meena Chavan and Renu Agarwal

The Returns and Risk of Dynamic Investment Strategies: A Simulation Comparison pp. 79-83

Richard Lu

Increasing Returns in Matching and Labour Market Dynamics: Comments on Indeterminacy and Search Theory pp. 85-88

Marco Guerrazzi