Information Systems Frontiers

1999 - 2025

Current editor(s): Ram Ramesh and Raghav Rao

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2023, volume 25, articles 6

Responsible Artificial Intelligence (AI) for Digital Health and Medical Analytics pp. 2117-2122

Uthayasankar Sivarajah, Yichuan Wang, Hossein Olya and Sherin Mathew

Responsible Artificial Intelligence as a Secret Ingredient for Digital Health: Bibliometric Analysis, Insights, and Research Directions pp. 2123-2138

Samuel Fosso Wamba and Maciel M. Queiroz

Responsible AI for Digital Health: a Synthesis and a Research Agenda pp. 2139-2157

Cristina Trocin, Patrick Mikalef, Zacharoula Papamitsiou and Kieran Conboy

Advancing the Understanding of the Role of Responsible AI in the Continued Use of IoMT in Healthcare pp. 2159-2178

Fatema Al-Dhaen, Jiachen Hou, Nripendra P. Rana and Vishanth Weerakkody

Responsible Artificial Intelligence in Healthcare: Predicting and Preventing Insurance Claim Denials for Economic and Social Wellbeing pp. 2179-2195

Marina Johnson, Abdullah Albizri and Antoine Harfouche

Responsible Artificial Intelligence (AI) for Value Formation and Market Performance in Healthcare: the Mediating Role of Patient’s Cognitive Engagement pp. 2197-2220

Pradeep Kumar, Yogesh K. Dwivedi and Ambuj Anand

Is There a Place for Responsible Artificial Intelligence in Pandemics? A Tale of Two Countries pp. 2221-2237

Ramzi El-Haddadeh, Adam Fadlalla and Nitham M. Hindi

Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health Care pp. 2239-2256

Weisha Wang, Long Chen, Mengran Xiong and Yichuan Wang

Role of Risks in the Development of Responsible Artificial Intelligence in the Digital Healthcare Domain pp. 2257-2274

Shivam Gupta, Shampy Kamboj and Surajit Bag

The Application of the Principles of Responsible AI on Social Media Marketing for Digital Health pp. 2275-2299

Rui Liu, Suraksha Gupta and Parth Patel

A Responsible AI Framework for Mitigating the Ramifications of the Organ Donation Crisis pp. 2301-2316

Salih Tutun, Antoine Harfouche, Abdullah Albizri, Marina E. Johnson and Haiyue He

Source Credibility Theory: SME Hospitality Sector Blog Posting During the Covid-19 Pandemic pp. 2317-2334

Zehra Ece Serman and Julian Sims

Enablers and Inhibitors of Mobile Payments in Rural India: a Dual-Factor Theory Perspective pp. 2335-2351

Sujeet Kumar Sharma and Anubhav Mishra

Does Social Capital Arise from Enterprise or Public Social Media Use? A Model of Social Media Antecedents and Consequences pp. 2353-2375

Nilesh Saraf, Pratyush Bharati and T. Ravichandran

Understanding Online Music Piracy Behavior via Private Communication Channels pp. 2377-2392

Soomin Park, Junghoon Moon, Cheul Rhee and Young-Chan Choe

Effect of New Bundled Services on Doctors’ Online Social and Economic Returns: Evidence from an Online Health Community pp. 2393-2416

Qiuju Yin, Chenxi Guo, Cen He and Zhijun Yan

Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses pp. 2417-2438

Ariana Polyviou and Ilias O. Pappas

Management of National eID Infrastructure as a State-Critical Asset and Public-private Partnership: Learning from the Case of Estonia pp. 2439-2456

Silvia Lips, Valentyna Tsap, Nitesh Bharosa, Robert Krimmer, Tanel Tammet and Dirk Draheim

From Groups to Communities: A Resource Mobilization Theory Perspective on the Emergence of Communities pp. 2457-2474

Spyros Angelopoulos, Kubra S. Canhilal and Matthew A. Hawkins

Workgroup Collective Efficacy to Information Security Management: Manifestation of its Antecedents and Empirical Examination pp. 2475-2491

Chul Woo Yoo, Inkyoung Hur and Jahyun Goo

2023, volume 25, articles 5

Special Issue on Bright Information and Communication Technologies in the 21st Century pp. 1661-1665

Dan J. Kim, Indranil Bose and Arunabha Mukhopadhyay

User Privacy, Surveillance and Public Health during COVID-19 – An Examination of Twitterverse pp. 1667-1682

Paras Bhatt, Naga Vemprala, Rohit Valecha, Govind Hariharan and H. Raghav Rao

Identity and Status: When Counterspeech Increases Hate Speech Reporting and Why pp. 1683-1694

Jae Yeon Kim, Jaeung Sim and Daegon Cho

Relating Social Media Diffusion, Education Level and Cybersecurity Protection Mechanisms to E-Participation Initiatives: Insights from a Cross-Country Analysis pp. 1695-1711

Supunmali Ahangama

Examining the Relationship between National Cybersecurity Commitment, Culture, and Digital Payment Usage: An Institutional Trust Theory Perspective pp. 1713-1741

Ben Krishna, Satish Krishnan and M. P. Sebastian

IoT and Blockchain Based Framework for Logistics in Food Supply Chains pp. 1743-1756

Pierrick Pelé, Julia Schulze, Selwyn Piramuthu and Wei Zhou

Cyber-risk Management Framework for Online Gaming Firms: an Artificial Neural Network Approach pp. 1757-1778

Kalpit Sharma and Arunabha Mukhopadhyay

Adoption of Artificial Intelligence and Cutting-Edge Technologies for Production System Sustainability: A Moderator-Mediation Analysis pp. 1779-1794

Sheshadri Chatterjee, Ranjan Chaudhuri, Sachin Kamble, Shivam Gupta and Uthayasankar Sivarajah

Rumor Classification through a Multimodal Fusion Framework and Ensemble Learning pp. 1795-1810

Abderrazek Azri, Cécile Favre, Nouria Harbi, Jérôme Darmont and Camille Noûs

Network Investment as Drivers of Mobile Subscription – A Firm-level Analysis pp. 1811-1828

Ashutosh Jha, Manisha Chakrabarty and Debashis Saha

Information Privacy Behaviors during the COVID-19 Pandemic: Focusing on the Restaurant Context pp. 1829-1845

Eunji Lee, Jin-young Kim, Junchul Kim and Chulmo Koo

Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach pp. 1847-1879

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Bhimaraya Metri and Yogesh K. Dwivedi

ICT-Based Country-Level Determinants of Social Media Diffusion pp. 1881-1902

Jithesh Arayankalam and Satish Krishnan

Strategies for Master Data Management: A Case Study of an International Hearing Healthcare Company pp. 1903-1923

Anders Haug, Aleksandra Magdalena Staskiewicz and Lars Hvam

Cost-based Optimization of Multistore Query Plans pp. 1925-1951

Chiara Forresi, Matteo Francia, Enrico Gallinucci and Matteo Golfarelli

Banking the Unbanked: Conceptualizing Success of the Business Correspondent Model pp. 1953-1984

Kanika Goel, Wasana Bandara and Guy Gable

Fraud Detection in Mobile Payment Systems using an XGBoost-based Framework pp. 1985-2003

Petr Hajek, Mohammad Zoynul Abedin and Uthayasankar Sivarajah

Maximal Mixed-Drove Co-occurrence Patterns pp. 2005-2028

Witold Andrzejewski and Pawel Boinski

Exploring the Role of Organizational Mindfulness on Cloud Computing and Firm Performance: The Case of Kenyan Organizations pp. 2029-2050

John Oredo and Denis Dennehy

Do Real-Time Reviews Matter? Examining how Bullet Screen Influences Consumers’ Purchase Intention in Live Streaming Commerce pp. 2051-2067

Qingfeng Zeng, Qian Guo, Wei Zhuang, Yu Zhang and Weiguo Fan

Correction to: Do Real-Time Reviews Matter? Examining how Bullet Screen Influences Consumers’ Purchase Intention in Live Streaming Commerce pp. 2069-2069

Qingfeng Zeng, Qian Guo, Wei Zhuang, Yu Zhang and Weiguo Fan

Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse pp. 2071-2114

Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Nripendra P. Rana, Abdullah M. Baabdullah, Arpan Kumar Kar, Alex Koohang, Samuel Ribeiro-Navarrete, Nina Belei, Janarthanan Balakrishnan, Sriparna Basu, Abhishek Behl, Gareth H. Davies, Vincent Dutot, Rohita Dwivedi, Leighton Evans, Reto Felix, Richard Foster-Fletcher, Mihalis Giannakis, Ashish Gupta, Chris Hinsch, Animesh Jain, Nina Jane Patel, Timothy Jung, Satinder Juneja, Qeis Kamran, Sanjar Mohamed Ab, Neeraj Pandey, Savvas Papagiannidis, Ramakrishnan Raman, Philipp A. Rauschnabel, Preeti Tak, Alexandra Taylor, M. Claudia tom Dieck, Giampaolo Viglia, Yichuan Wang and Meiyi Yan

Correction to: Deep Reinforcement Learning-Based Robot Exploration for Constructing Map of Unknown Environment pp. 2115-2115

Shih-Yeh Chen, Qi-Fong He and Chin-Feng Lai

2023, volume 25, articles 4

Unlocking the Potential of Smart Technologies: Addressing Adoption Challenges pp. 1293-1298

Sujeet K. Sharma, Marijn Janssen, Deborah Bunker, Carine Dominguez-Péry, Jang Bahadur Singh, Yogesh K. Dwivedi and Santosh K. Misra

Assessing Organizational Users’ Intentions and Behavior to AI Integrated CRM Systems: a Meta-UTAUT Approach pp. 1299-1313

Sheshadri Chatterjee, Nripendra P. Rana, Sangeeta Khorana, Patrick Mikalef and Anuj Sharma

Adopting Learning Analytics to Inform Postgraduate Curriculum Design: Recommendations and Research Agenda pp. 1315-1331

Denis Dennehy, Kieran Conboy and Jaganath Babu

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance pp. 1333-1350

Banita Lal, Yogesh K. Dwivedi and Markus Haag

Facilitators and Barriers of Artificial Intelligence Adoption in Business – Insights from Opinions Using Big Data Analytics pp. 1351-1374

Arpan Kumar Kar and Amit Kumar Kushwaha

Work Systems in the Indian Information Technology (IT) Industry Delivering Artificial Intelligence (AI) Solutions and the Challenges of Work from Home pp. 1375-1399

Vinay Reddy Venumuddala and Rajalaxmi Kamath

Why Organizations Fail in Implementing Enterprise Architecture Initiatives? pp. 1401-1419

Yiwei Gong and Marijn Janssen

A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption pp. 1421-1437

Yogesh K Dwivedi, Elvira Ismagilova, Prianka Sarker, Anand Jeyaraj, Yassine Jadil and Laurie Hughes

An Investigation of the Factors that Influence Job Performance During Extreme Events: The Role of Information Security Policies pp. 1439-1458

Victoria Kisekka and Sanjay Goel

The Role of Sentiment Tendency in Affecting Review Helpfulness for Durable Products: Nonlinearity and Complementarity pp. 1459-1477

Jin Li, Yulan Zhang, Jianping Li and Jiangze Du

Combating Misinformation by Sharing the Truth: a Study on the Spread of Fact-Checks on Social Media pp. 1479-1493

Jiexun Li and Xiaohui Chang

Availability-Aware Virtual Resource Provisioning for Infrastructure Service Agreements in the Cloud pp. 1495-1512

Shuai Yuan, Sanjukta Das, Ram Ramesh and Chunming Qiao

How Review Quality and Source Credibility Interacts to Affect Review Usefulness: An Expansion of the Elaboration Likelihood Model pp. 1513-1531

Navid Aghakhani, Onook Oh, Dawn Gregg and Hemant Jain

An Empirical Study of Information Technology Capabilities to Enable Value Chain Activities and Interfaces pp. 1533-1547

Yen-Chun Chou and Benjamin B. M. Shao

Organizational Capabilities for AI Implementation—Coping with Inscrutability and Data Dependency in AI pp. 1549-1569

Michael Weber, Martin Engert, Norman Schaffer, Jörg Weking and Helmut Krcmar

Visual Analytics: Transferring, Translating and Transforming Knowledge from Analytics Experts to Non-technical Domain Experts in Multidisciplinary Teams pp. 1571-1588

Olivera Marjanovic, Greg Patmore and Nikola Balnave

Multi-Channel Convolutional Neural Network for the Identification of Eyewitness Tweets of Disaster pp. 1589-1604

Abhinav Kumar, Jyoti Prakash Singh, Nripendra P. Rana and Yogesh K. Dwivedi

Blazing the Trail: Considering Browsing Path Dependence in Online Service Response Strategy pp. 1605-1619

Meihua Zuo, Spyros Angelopoulos, Zhouyang Liang and Carol X. J. Ou

How to Maximize Clicks for Display Advertisement in Digital Marketing? A Reinforcement Learning Approach pp. 1621-1638

Vinay Singh, Brijesh Nanavati, Arpan Kumar Kar and Agam Gupta

What Piques Users’ Curiosity on Open Innovation Platforms? An Analysis Based on Mobile App Stores pp. 1639-1660

Xiaohui Liu, Na Jiang, Mengyao Fu, Zhao Cai, Eric T. K. Lim and Chee-Wee Tan

2023, volume 25, articles 3

Responsible Digital Transformation for a Sustainable Society pp. 945-953

Ilias O. Pappas, Patrick Mikalef, Yogesh K. Dwivedi, Letizia Jaccheri and John Krogstie

Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research pp. 955-969

Polyxeni Vassilakopoulou and Eli Hustad

Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review pp. 971-993

Yogesh K. Dwivedi, Elvira Ismagilova, Nripendra P. Rana and Ramakrishnan Raman

Industry 4.0 Technologies in Flexible Manufacturing for Sustainable Organizational Value: Reflections from a Multiple Case Study of Italian Manufacturers pp. 995-1016

Emanuele Gabriel Margherita and Alessio Maria Braccini

Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations pp. 1017-1037

David Soto Setzke, Tobias Riasanow, Markus Böhm and Helmut Krcmar

On the Combinatory Nature of Knowledge Transfer Conditions: A Mixed Method Assessment pp. 1039-1061

Emily Bacon, Michael D. Williams and Gareth H. Davies

Shaping Digital Innovation Via Digital-related Capabilities pp. 1063-1080

Mina Nasiri, Minna Saunila, Juhani Ukko, Tero Rantala and Hannu Rantanen

Disruption and Legitimacy: Big Data in Society pp. 1081-1100

Carlos Ferreira, Alessandro Merendino and Maureen Meadows

Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users pp. 1101-1123

Davit Marikyan, Savvas Papagiannidis and Eleftherios Alamanos

Smart Mobility: Contradictions in Value Co-Creation pp. 1125-1145

Thomas Schulz, Heiko Gewald, Markus Böhm and Helmut Krcmar

An Assessment of the Barriers Impacting Responsible Artificial Intelligence pp. 1147-1160

Mohammad I. Merhi

Managing In-Company IT Standardization: A Design Theory pp. 1161-1178

Frederik Ahlemann, Sven Dittes, Tim Fillbrunn, Kevin Rehring, Stefan Reining and Nils Urbach

The future is yesterday: Use of AI-driven facial recognition to enhance value in the travel and tourism industry pp. 1179-1195

Shivam Gupta, Sachin Modgil, Choong-Ki Lee and Uthayasankar Sivarajah

Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits pp. 1197-1217

Suparna Dhar and Indranil Bose

Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non-Heritage Tourism Sites pp. 1219-1237

Kichan Nam, Christopher S. Dutt and Jeff Baker

Correction to: Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non‑Heritage Tourism Sites pp. 1239-1239

Kichan Nam, Christopher S. Dutt and Jeff Baker

How Do Users Feel When They Use Artificial Intelligence for Decision Making? A Framework for Assessing Users’ Perception pp. 1241-1260

Amit Kumar Kushwaha, Ruchika Pharswan, Prashant Kumar and Arpan Kumar Kar

An AI-based Decision Support System for Predicting Mental Health Disorders pp. 1261-1276

Salih Tutun, Marina E. Johnson, Abdulaziz Ahmed, Abdullah Albizri, Sedat Irgil, Ilker Yesilkaya, Esma Nur Ucar, Tanalp Sengun and Antoine Harfouche

Detecting Cybersecurity Threats: The Role of the Recency and Risk Compensating Effects pp. 1277-1292

Roozmehr Safi and Glenn J. Browne

2023, volume 25, articles 2

Secure Knowledge Management and Cybersecurity in the Era of Artificial Intelligence pp. 425-429

Sagar Samtani, Ziming Zhao and Ram Krishnan

RQ Labs: A Cybersecurity Workforce Skills Development Framework pp. 431-450

Clinton Daniel, Matthew Mullarkey and Manish Agrawal

The Application of Role-Based Framework in Preventing Internal Identity Theft Related Crimes: A Qualitative Case Study of UK Retail Companies pp. 451-472

Romanus Izuchukwu Okeke and Max Hashem Eiza

A Theory-based Deep-Learning Approach to Detecting Disinformation in Financial Social Media pp. 473-492

Wingyan Chung, Yinqiang Zhang and Jia Pan

Does Fake News in Different Languages Tell the Same Story? An Analysis of Multi-level Thematic and Emotional Characteristics of News about COVID-19 pp. 493-512

Lina Zhou, Jie Tao and Dongsong Zhang

Heterogeneous Information Fusion based Topic Detection from Social Media Data pp. 513-528

Seema Rani and Mukesh Kumar

DyPolDroid: Protecting Against Permission-Abuse Attacks in Android pp. 529-548

Carlos E. Rubio-Medrano, Pradeep Kumar Duraisamy Soundrapandian, Matthew Hill, Luis Claramunt, Jaejong Baek, Geetha S and Gail-Joon Ahn

Password and Passphrase Guessing with Recurrent Neural Networks pp. 549-565

Alex Nosenko, Yuan Cheng and Haiquan Chen

Towards Adversarially Superior Malware Detection Models: An Adversary Aware Proactive Approach using Adversarial Attacks and Defenses pp. 567-587

Hemant Rathore, Adithya Samavedhi, Sanjay K. Sahay and Mohit Sewak

Deep Reinforcement Learning in the Advanced Cybersecurity Threat Detection and Protection pp. 589-611

Mohit Sewak, Sanjay K. Sahay and Hemant Rathore

Visualizing Convolutional Neural Network Models’ Sensitivity to Nonnatural Data Order pp. 613-638

Randy Klepetko and Ram Krishnan

Investigating the Market Success of Software-as-a-Service Providers: the Multivariate Latent Growth Curve Model Approach pp. 639-658

Sun-Pyo Lee, Kyungji Kim and Sungbum Park

The challenges of entering the metaverse: An experiment on the effect of extended reality on workload pp. 659-680

Nannan Xi, Juan Chen, Filipe Gama, Marc Riar and Juho Hamari

An Information Security Performance Measurement Tool for Senior Managers: Balanced Scorecard Integration for Security Governance and Control Frameworks pp. 681-721

Tejaswini C. Herath, Hemantha S. B. Herath and David Cullum

Social Media Sustainability Communication: An Analysis of Firm Behaviour and Stakeholder Responses pp. 723-742

Ashish Kumar Jha and Nishant Kumar Verma

Design Principles for User Interfaces in AI-Based Decision Support Systems: The Case of Explainable Hate Speech Detection pp. 743-773

Christian Meske and Enrico Bunde

Continuance Intention of Mobile Payment: TTF Model with Trust in an African Context pp. 775-793

Frank Bivar Franque, Tiago Oliveira and Carlos Tam

Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands pp. 795-817

Abdulla H. Fetais, Raed S. Algharabat, Abdullah Aljafari and Nripendra P. Rana

Key Factors in Achieving Service Level Agreements (SLA) for Information Technology (IT) Incident Resolution pp. 819-834

Ajaya K. Swain and Valeria R. Garza

A Task-Technology-Identity Fit Model of Smartwatch Utilisation and User Satisfaction: A Hybrid SEM-Neural Network Approach pp. 835-852

Mazen El-Masri, Karim Al-Yafi and Muhammad Mustafa Kamal

I Like My Anonymity: An Empirical Investigation of the Effect of Multidimensional Review Text and Role Anonymity on Helpfulness of Employer Reviews pp. 853-870

Srikanth Parameswaran, Pubali Mukherjee and Rohit Valecha

Artificial Intelligence and Blockchain Integration in Business: Trends from a Bibliometric-Content Analysis pp. 871-896

Satish Kumar, Weng Marc Lim, Uthayasankar Sivarajah and Jaspreet Kaur

Using Multi-Factor Authentication for Online Account Security: Examining the Influence of Anticipated Regret pp. 897-916

Obi M. Ogbanufe and Corey Baham

An Empirical Investigation on Business Analytics in Software and Systems Development Projects pp. 917-927

Muhammad Ovais Ahmad, Iftikhar Ahmad, Nripendra P. Rana and Iqra Sadaf Khan

Trends and Trajectories in the Software Industry: implications for the future of work pp. 929-944

Samuli Laato, Matti Mäntymäki, A. K.M. Najmul Islam, Sami Hyrynsalmi and Teemu Birkstedt

2023, volume 25, articles 1

Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI pp. 1-7

Denis Dennehy, Anastasia Griva, Nancy Pouloudi, Yogesh K. Dwivedi, Matti Mäntymäki and Ilias O. Pappas

Ethics and AI Issues: Old Container with New Wine? pp. 9-28

Fred Niederman and Elizabeth White Baker

The Concept of Agency in the Era of Artificial Intelligence: Dimensions and Degrees pp. 29-54

Sai Dattathrani and Rahul De’

The Recursive Theory of Knowledge Augmentation: Integrating human intuition and knowledge in Artificial Intelligence to augment organizational knowledge pp. 55-70

Antoine Harfouche, Bernard Quinio, Mario Saba and Peter Bou Saba

From the “rush to ethics” to the “race for governance” in Artificial Intelligence pp. 71-102

Vasiliki Koniakou

Co-Shaping an Ecosystem for Responsible AI: Five Types of Expectation Work in Response to a Technological Frame pp. 103-121

Matti Minkkinen, Markus Philipp Zimmer and Matti Mäntymäki

Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes pp. 123-141

Emmanouil Papagiannidis, Ida Merete Enholm, Chirstian Dremel, Patrick Mikalef and John Krogstie

Are we Nearly There Yet? A Desires & Realities Framework for Europe’s AI Strategy pp. 143-159

Ariana Polyviou and Efpraxia D. Zamani

Artificial Intelligence (AI) Student Assistants in the Classroom: Designing Chatbots to Support Student Success pp. 161-182

Yu Chen, Scott Jensen, Leslie J. Albert, Sambhav Gupta and Terri Lee

Influencer is the New Recommender: insights for Theorising Social Recommender Systems pp. 183-197

Ransome Epie Bawack and Emilie Bonhoure

Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter pp. 199-219

Prabhsimran Singh, Surleen Kaur, Abdullah M. Baabdullah, Yogesh K. Dwivedi, Sandeep Sharma, Ravinder Singh Sawhney and Ronnie Das

Self-Building Artificial Intelligence and Machine Learning to Empower Big Data Analytics in Smart Cities pp. 221-240

Damminda Alahakoon, Rashmika Nawaratne, Yan Xu, Daswin Silva, Uthayasankar Sivarajah and Bhumika Gupta

Sustaining Open Source Communities by Understanding the Influence of Discursive Manifestations on Sentiment pp. 241-257

Denis Dennehy, Kieran Conboy, Jennifer Ferreira and Jaganath Babu

Success and Failure Retrospectives of FinTech Projects: A Case Study Approach pp. 259-274

Dakshitha N. Jinasena, Konstantina Spanaki, Thanos Papadopoulos and Maria E. Balta

Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms pp. 275-290

Flávio Horita, João Baptista and João Porto Albuquerque

A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model pp. 291-302

Tenanoia Simona, Tauisi Taupo and Pedro Antunes

Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms pp. 303-326

Jennifer Fromm, Kaan Eyilmez, Melina Baßfeld, Tim A. Majchrzak and Stefan Stieglitz

Measuring the Big Data Readiness of Developing Countries – Index Development and its Application to Africa pp. 327-350

Anke Joubert, Matthias Murawski and Markus Bick

Estimation Method for Roof‐damaged Buildings from Aero-Photo Images During Earthquakes Using Deep Learning pp. 351-363

Shono Fujita and Michinori Hatayama

Shaping a Smart Transportation System for Sustainable Value Co-Creation pp. 365-380

Jun Zhang, Shuyang Li and Yichuan Wang

Laboratory Forensics for Open Science Readiness: an Investigative Approach to Research Data Management pp. 381-399

Armel Lefebvre and Marco Spruit

Between Handholding and Hand-held Devices: Marketing Through Smartphone Innovation and Women’s Entrepreneurship in Post Conflict Economies in Times of Crisis pp. 401-423

Nisreen Ameen, Nnamdi O. Madichie and Amitabh Anand