Information Systems Frontiers

1999 - 2025

Current editor(s): Ram Ramesh and Raghav Rao

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2022, volume 24, articles 6

Diffusion of Innovations: Mobile Money Utility and Financial Inclusion in Nigeria. Insights from Agents and Unbanked Poor End Users pp. 1753-1773

Olayinka David-West, Oluwasola Oni and Folajimi Ashiru

The Emerging Liquid IT Workforce: Theorizing Their Personal Competitive Advantage pp. 1775-1793

Olivera Marjanovic and Vijaya Murthy

Framework for the Classification of Imbalanced Structured Data Using Under-sampling and Convolutional Neural Network pp. 1795-1809

Yoon Sang Lee and Chulhwan Chris Bang

Online Black-Markets: An Investigation of a Digital Infrastructure in the Dark pp. 1811-1826

Paolo Spagnoletti, Federica Ceci and Bendik Bygstad

Testing the Relationship Between Information and Knowledge in Computer-Aided Decision-Making pp. 1827-1843

Yuan Li and William J. Kettinger

The Moderating Effect of Management Review in Enhancing Software Reliability: A Partial Least Square Approach pp. 1845-1863

Vibha Verma, Abhishek Tandon and Anu G. Aggarwal

Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work? pp. 1865-1886

Jeewon Cho and Insu Park

The Dark Side of Mobile Learning via Social Media: How Bad Can It Get? pp. 1887-1904

Xiu-Kin Loh, Voon-Hsien Lee, Xiu-Ming Loh, Garry Wei-Han Tan, Keng-Boon Ooi and Yogesh K. Dwivedi

The Impact of Revenue Models on Anti-Counterfeiting Measures for Online Intermediaries pp. 1905-1928

Xiong Zhang, Xin Zhang, Xuechen Luo and Wei T. Yue

Online Users’ Identity Theft and Coping Strategies, Attribution and Sense of Urgency: A Non-Linear Quadratic Effect Assessment pp. 1929-1948

A. F. Salam, Hua Dai and Lei Wang

Multi-level Team Assignment in Social Business Processes: An Algorithm and Simulation Study pp. 1949-1969

Rong Liu, Akhil Kumar and Juhnyoung Lee

Understanding the Order Effect of Online Reviews: A Text Mining Perspective pp. 1971-1988

Sambit Tripathi, Amit V. Deokar and Haya Ajjan

iGen User (over) Attachment to Social Media: Reframing the Policy Intervention Conversation pp. 1989-2006

Kane J. Smith, Gurpreet Dhillon and Brigid A. Otoo

The Engagement of Complementors and the Role of Platform Boundary Resources in e-Commerce Platform Ecosystems pp. 2007-2025

Martin Engert, Julia Evers, Andreas Hein and Helmut Krcmar

A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective pp. 2027-2051

Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana and Hatice Kizgin

Organizational Structure for the IT Department: Profit Center or Cost Center? pp. 2053-2076

Joseph Vithayathil and Vidyanand Choudhary

Disaster Management Knowledge Analysis Framework Validated pp. 2077-2097

Dedi I. Inan, Ghassan Beydoun and Biswajeet Pradhan

Antecedents to the Adoption of Mobile Payment in China and Italy: an Integration of UTAUT2 and Innovation Resistance Theory pp. 2099-2122

Giacomo Migliore, Ralf Wagner, Felipe Schneider Cechella and Francisco Liébana-Cabanillas

The Co-construct/ Co-evolving Process between Organization’s Absorptive Capacity and Enterprise System Practice under Changing Context: The Case of ERP Practice pp. 2123-2138

Kai Wu, Ghassan Beydoun, Osama Sohaib and Asif Gill

Smart Tourism Technologies’ Ambidexterity: Balancing Tourist’s Worries and Novelty Seeking for Travel Satisfaction pp. 2139-2158

Jahyun Goo, C. Derrick Huang, Chul Woo Yoo and Chulmo Koo

2022, volume 24, articles 5

Operational Performance Evaluation of E-government Microblogs Under Emergencies Based on a DEA Method pp. 1-18

Qingqi Long and Ke Song

Introducing the Special Topic on “Mitigating Cyber Threats and Defense in Data Intensive Smart Cities” pp. 1393-1394

Kim-Kwang Raymond Choo, Deepak Puthal, Charles Zhechao Liu and Chonggang Wang

An Examination of Gain- and Loss-Framed Messaging on Smart Home Security Training Programs pp. 1395-1416

Miloslava Plachkinova and Philip Menard

Assessing Privacy and Security of Information Systems from Audit Data pp. 1417-1434

J. Christopher Westland

The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective pp. 1435-1450

Siddharth Gaurav Majhi, Ambuj Anand, Arindam Mukherjee and Nripendra P. Rana

Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers’ Online Rating Behaviors pp. 1451-1463

Qian Wang, Michael Chau, Chih-Hung Peng and Eric W. T. Ngai

Questioning Racial and Gender Bias in AI-based Recommendations: Do Espoused National Cultural Values Matter? pp. 1465-1481

Manjul Gupta, Carlos M. Parra and Denis Dennehy

Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns pp. 1483-1496

Murad Moqbel, Barbara Hewitt, Fiona Fui-Hoon Nah and Rosann M. McLean

Information Privacy Assimilation in IT Organizations pp. 1497-1513

V. S. Prakash Attili, Saji K. Mathew and Vijayan Sugumaran

Cashless Japan: Unlocking Influential Risk on Mobile Payment Service pp. 1515-1528

Wei-Lun Chang, Li-Ming Chen and Takako Hashimoto

Predicting Blood Donors Using Machine Learning Techniques pp. 1547-1562

Christian Kauten, Ashish Gupta, Xiao Qin and Glenn Richey

A System to Access Online Services with Minimal Personal Information Disclosure pp. 1563-1575

Antonia Russo, Gianluca Lax, Baptiste Dromard and Menad Mezred

On Group Ownership Delegate Protocol for RFID Systems pp. 1577-1584

Yu-Ju Tu, Gaurav Kapoor and Selwyn Piramuthu

Examining Client-Vendor Relationship in the Outsourcing of a Work Environment Virtualisation: An Activity Theory Perspective pp. 1585-1599

John Effah and Ibrahim Osman Adam

On the Popularity of Internet of Things Projects in Online Communities pp. 1601-1634

Taher Ahmed Ghaleb, Daniel Alencar da Costa and Ying Zou

A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter pp. 1635-1646

Irina Wedel, Michael Palk and Stefan Voß

A Conceptualisation of Crowd Knowledge pp. 1647-1665

Till Blesik, Markus Bick and Tyge-F. Kummer

A Meta-Analysis of Online Impulsive Buying and the Moderating Effect of Economic Development Level pp. 1667-1688

Yang Zhao, Yixuan Li, Ning Wang, Ruoxin Zhou and Xin (Robert) Luo

Ontology-Based Approach for the Measurement of Privacy Disclosure pp. 1689-1707

Nafei Zhu, Baocun Chen, Siyu Wang, Da Teng and Jingsha He

Artificial Intelligence and Business Value: a Literature Review pp. 1709-1734

Ida Merete Enholm, Emmanouil Papagiannidis, Patrick Mikalef and John Krogstie

Identifying Structural Holes for Sentiment Classification pp. 1735-1751

Zheng Xie, Guannan Liu, Jinming Qu, Junjie Wu and Hong Li

2022, volume 24, articles 4

Innovative Technologies and Small-Medium Sized Enterprises in Times of Crisis pp. 1055-1060

Nisreen Ameen, Jyoti Choudrie, Paul Jones and Amitabh Anand

Let’s Connect to Keep the Distance: How SMEs Leverage Information and Communication Technologies to Address the COVID-19 Crisis pp. 1061-1079

Charlotte Wendt, Martin Adam, Alexander Benlian and Sascha Kraus

Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic) pp. 1081-1105

Mansour Naser Alraja, Rabia Imran, Basel M. Khashab and Mahmood Shah

Disruptive Technologies for Achieving Supply Chain Resilience in COVID-19 Era: An Implementation Case Study of Satellite Imagery and Blockchain Technologies in Fish Supply Chain pp. 1107-1123

Tuhin Sengupta, Gopalakrishnan Narayanamurthy, Roger Moser, Vijay Pereira and Devleena Bhattacharjee

Blockchain for SME Clusters: An Ideation using the Framework of Ostrom Commons Governance pp. 1125-1143

Geetika Jain, Archana Shrivastava, Justin Paul and Ronak Batra

Using Business Analytics for SME Business Model Transformation under Pandemic Time Pressure pp. 1145-1166

Efpraxia D. Zamani, Anastasia Griva and Kieran Conboy

The Source of SMEs’ Competitive Performance in COVID-19: Matching Big Data Analytics Capability to Business Models pp. 1167-1187

Jianmin Song, Senmao Xia, Demetris Vrontis, Arun Sukumar, Bing Liao, Qi Li, Kun Tian and Nengzhi Yao

Bringing Smart Home Technology to Peer-to-Peer Accommodation: Exploring the Drivers of Intention to Stay in Smart Accommodation pp. 1189-1208

Savvas Papagiannidis and Dinara Davlembayeva

The Interplay of E-commerce, Resilience and Exports in the Context of COVID-19 pp. 1209-1221

Adah-Kole Emmanuel Onjewu, Sundas Hussain and Mohamed Yacine Haddoud

Artificial Intelligence and Reduced SMEs’ Business Risks. A Dynamic Capabilities Analysis During the COVID-19 Pandemic pp. 1223-1247

Nick Drydakis

Design of an Intelligent Patient Decision aid Based on Individual Decision-Making Styles and Information Need Preferences pp. 1249-1264

Sergey Motorny, Surendra Sarnikar and Cherie Noteboom

Cross-Category Defect Discovery from Online Reviews: Supplementing Sentiment with Category-Specific Semantics pp. 1265-1285

Nohel Zaman, David M. Goldberg, Richard J. Gruss, Alan S. Abrahams, Siriporn Srisawas, Peter Ractham and Michelle M.H. Şeref

The Interplay Between Investor Activity on Virtual Investment Community and the Trading Dynamics: Evidence From the Bitcoin Market pp. 1287-1303

Peng Xie

Mobile Broadband for Inclusive Connectivity: What Deters the High-Capacity Deployment of 4G-LTE Innovation in India? pp. 1305-1329

Ashutosh Jha and Debashis Saha

The Role of Online Misinformation and Fake News in Ideological Polarization: Barriers, Catalysts, and Implications pp. 1331-1354

Cheuk Hang Au, Kevin K. W. Ho and Dickson K.W. Chiu

Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study pp. 1355-1375

Jyoti Choudrie, Efpraxia Zamani and Chike Obuekwe

Correction to: Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study pp. 1377-1377

Jyoti Choudrie, Efpraxia Zamani and Chikelue Chike-Obuekwe

3D Printing Technology and the Market Value of the Firm pp. 1379-1392

David M. Goldberg, Jason K. Deane, Terry R. Rakes and Loren Paul Rees

2022, volume 24, articles 3

Designing and Managing Human-AI Interactions pp. 691-697

Babak Abedin, Christian Meske, Iris Junglas, Fethi Rabhi and Hamid R. Motahari-Nezhad

Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future pp. 699-730

Edona Elshan, Naim Zierau, Christian Engel, Andreas Janson and Jan Marco Leimeister

Organizational Learning for Intelligence Amplification Adoption: Lessons from a Clinical Decision Support System Adoption Project pp. 731-744

Fons Wijnhoven

Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution pp. 745-770

Stefan Stieglitz, Milad Mirbabaie, Nicholas R. J. Möllmann and Jannik Rzyski

Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes pp. 771-796

Mathis Poser, Gerrit C. Küstermann, Navid Tavanapour and Eva A. C. Bittner

“Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics pp. 797-838

Thai Ha Nguyen, Lena Waizenegger and Angsana A. Techatassanasoontorn

Voice Assistant vs. Chatbot – Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks pp. 839-856

Christine Rzepka, Benedikt Berger and Thomas Hess

AI Decision Making with Dignity? Contrasting Workers’ Justice Perceptions of Human and AI Decision Making in a Human Resource Management Context pp. 857-875

Sarah Bankins, Paul Formosa, Yannick Griep and Deborah Richards

Designing Transparency for Effective Human-AI Collaboration pp. 877-895

Michael Vössing, Niklas Kühl, Matteo Lind and Gerhard Satzger

Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports pp. 897-922

Elena Mazurova, Willem Standaert, Esko Penttinen and Felix Ter Chian Tan

Designing Personality-Adaptive Conversational Agents for Mental Health Care pp. 923-943

Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch and Susanne Robra-Bissantz

Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective pp. 945-964

Sheshadri Chatterjee, Nripendra P. Rana and Yogesh K. Dwivedi

Risk Taking Behaviors Using Public Wi-Fi™ pp. 965-982

Hoon S. Choi, Darrell Carpenter and Myung S. Ko

Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision pp. 983-1007

Ming Yang, Jinglu Jiang, Melody Kiang and Fangyun Yuan

The Impact of IoT Smart Home Services on Psychological Well-Being pp. 1009-1026

Helder Sequeiros, Tiago Oliveira and Manoj A. Thomas

E-Government and Entrepreneurship: Online Government Services and the Ease of Starting Business pp. 1027-1039

Amit Das and Shobha S. Das

Exploring a Convergence Technique on Ideation Artifacts in Crowdsourcing pp. 1041-1054

Gert-Jan Vreede, Robert O. Briggs and Triparna Vreede

2022, volume 24, articles 2

Editorial: Special Issue on “Bright ICT: Security, Privacy and Risk Issues” pp. 371-373

Emmanuel W. Ayaburi, Francis Kofi Andoh-Baidoo, Yogesh K. Dwivedi and Banita Lal

Correction to: Editorial: Special Issue on “Bright ICT: Security, Privacy and Risk Issues” pp. 375-375

Emmanuel W. Ayaburi, Francis Kofi Andoh‑Baidoo, Yogesh K. Dwivedi and Banita Lal

Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention pp. 377-391

Kayode Odusanya, Olu Aluko and Banita Lal

Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework pp. 393-414

Elvira Ismagilova, Laurie Hughes, Nripendra P. Rana and Yogesh K. Dwivedi

The Role of ICT Laws and National Culture in Determining ICT Diffusion and Well-Being: A Cross-Country Examination pp. 415-440

Anupriya Khan, Satish Krishnan and Jithesh Arayankalam

Digital Platforms of Work and the Crafting of Career Path: The Crowdworkers’ Perspective pp. 441-457

Ayomikun Idowu and Amany Elbanna

Attention-Based LSTM Network for Rumor Veracity Estimation of Tweets pp. 459-474

Jyoti Prakash Singh, Abhinav Kumar, Nripendra P. Rana and Yogesh K. Dwivedi

How Do Individuals Justify and Rationalize their Criminal Behaviors in Online Romance Fraud? pp. 475-491

Martin Offei, Francis Kofi Andoh-Baidoo, Emmanuel W. Ayaburi and David Asamoah

Factors Affecting Customer Analytics: Evidence from Three Retail Cases pp. 493-516

Anastasia Griva, Cleopatra Bardaki, Katerina Pramatari and Georgios Doukidis

How the Structures Provided by Social Media Enable Collaborative Outcomes: A Study of Service Co-creation in Nonprofits pp. 517-535

Fatuma Namisango, Kyeong Kang and Ghassan Beydoun

Deepen electronic health record diffusion beyond breadth: game changers and decision drivers pp. 537-548

Xuan Wang, Jun Sun, Ying Wang and Yi Liu

Understanding the Impact of Intellectual Capital on E-Business Entrepreneurial Orientation and Competitive Agility: An Empirical Study pp. 549-562

Khaled Saleh Al-Omoush

Blockchain-Based Agile Supply Chain Framework with IoT pp. 563-578

Xiang Ning Zhu, Gabrielle Peko, David Sundaram and Selwyn Piramuthu

Personality Antecedents and Consequences of Internet Addiction Vis-à-vis Internet Habit: a Theory and an Empirical Investigation pp. 579-594

Jungwon Kuem and Soumya Ray

Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia pp. 595-617

Omar Ali, Anup Shrestha, Maryam Ghasemaghaei and Ghassan Beydoun

Systematic Literature Review of E-Learning Capabilities to Enhance Organizational Learning pp. 619-635

Michail N. Giannakos, Patrick Mikalef and Ilias O. Pappas

Theorizing the Behavioral Effects of Control Complementarity in Security Control Portfolios pp. 637-658

Jeffrey D. Wall, Prashant Palvia and John D’Arcy

On the Impact of Aesthetic Defects on the Maintainability of Mobile Graphical User Interfaces: An Empirical Study pp. 659-676

Makram Soui, Mabrouka Chouchane, Narjes Bessghaier, Mohamed Wiem Mkaouer and Marouane Kessentini

Value Gains in Business Process Outsourcing: The Vendor Perspective pp. 677-690

Sukruth Suresh and T. Ravichandran

2022, volume 24, articles 1

Advances on Data Management and Information Systems pp. 1-10

Jérôme Darmont, Boris Novikov, Robert Wrembel and Ladjel Bellatreche

Speeding Up Reachability Queries in Public Transport Networks Using Graph Partitioning pp. 11-29

Bezaye Tesfaye, Nikolaus Augsten, Mateusz Pawlik, Michael H. Böhlen and Christian S. Jensen

Enhancing Cubes with Models to Describe Multidimensional Data pp. 31-48

Matteo Francia, Patrick Marcel, Verónika Peralta and Stefano Rizzi

Coalitional Strategies for Efficient Individual Prediction Explanation pp. 49-75

Gabriel Ferrettini, Elodie Escriva, Julien Aligon, Jean-Baptiste Excoffier and Chantal Soulé-Dupuy

Indian Travellers’ Adoption of Airbnb Platform pp. 77-96

Kuttimani Tamilmani, Nripendra P. Rana, Robin Nunkoo, Vishnupriya Raghavan and Yogesh K. Dwivedi

Appropriating Information Technology Artefacts through Trial and Error: The Case of the Tablet pp. 97-119

Efpraxia D. Zamani, Nancy Pouloudi, George M. Giaglis and Jonathan Wareham

Impact of Provider Prior Use of HIE on System Complexity, Performance, Patient Care, Quality and System Concerns pp. 121-131

Sue S. Feldman, Neset Hikmet, Shikha Modi and Benjamin Schooley

Discovering Primary Medical Procedures and their Associations with Other Procedures in HCUP Data pp. 133-147

Mamoun T. Mardini and Zbigniew W. Raś

Usage Continuance in Software-as-a-Service pp. 149-176

Elias Baumann, Jana Kern and Stefan Lessmann

A Deeper Look at Cloud Adoption Trajectory and Dilemma pp. 177-194

Pei-Fang Hsu

Context Modeling for the Adaption of Mobile Business Processes – An Empirical Usability Evaluation pp. 195-210

Julian Dörndorfer and Christian Seel

An Investigation of Peripheral and Central Cues of Online Customer Review Voting and Helpfulness through the Lens of Elaboration Likelihood Model pp. 211-231

Mohammadreza Mousavizadeh, Mehrdad Koohikamali, Mohammad Salehan and Dam J. Kim

Recovering Troubled IT Projects: The Roles of Transformational Leadership and Project Complexity pp. 233-245

Hui Lei, Xiang Fang, T. M. Rajkumar and Clyde Holsapple

Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective pp. 247-266

Lin Jia, Xiuwei Song and Dianne Hall

Something’s Missing? A Procedure for Extending Item Content Data Sets in the Context of Recommender Systems pp. 267-286

Bernd Heinrich, Marcus Hopf, Daniel Lohninger, Alexander Schiller and Michael Szubartowicz

Using Flow Tools to Enact Control in Software Development Projects: A Cross-case Analysis pp. 287-304

Alex Estevam, Denis Dennehy and Kieran Conboy

Integrated Declarative Process and Decision Discovery of the Emergency Care Process pp. 305-327

Steven Mertens, Frederik Gailly, Diederik Sassenbroeck and Geert Poels

An Empirical Investigation of Intent to Adopt Mobile Payment Systems Using a Trust-based Extended Valence Framework pp. 329-347

Amita Goyal Chin, Mark A. Harris and Robert Brookshire

Analyzing the Quality of Twitter Data Streams pp. 349-369

Franco Arolfo, Kevin Cortés Rodriguez and Alejandro Vaisman