Information and Communication Technologies in Tourism 2024

Edited by Katerina Berezina (), Lyndon Nixon () and Aarni Tuomi ()

in Springer Proceedings in Business and Economics from Springer

Date: 2024
ISBN: 978-3-031-58839-6
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Chapters in this book:

Preference Management in a Single User Group Recommender System

Hanif Emamgholizadeh, Amra Delić and Francesco Ricci

How Distinct and Aligned with UGC is European Capitals’ DMO Branding on Instagram?

Lyndon J. B. Nixon

Automated Topic Analysis with Large Language Models

Andrei Kirilenko and Svetlana Stepchenkova

AI-Generated Future: What Awaits Tourism and Hospitality with AI-Based Deep Learning Technologies?

Ayşe Collins, Seyid Amjad Ali and Semih Yılmaz

Cross-Cultural Differences in Emotional Response to Destination Commercials

Christian Weismayer and Ilona Pezenka

Authentication of SMIs by Culturally Different Audiences: Investigation with Chat GPT-3 Prompt Engineering

Svetlana Stepchenkova, Andrei Kirilenko and Jing Yang

Varying Roles of Destination Management Organizations in the Digital Business Ecosystem of Tourist Destinations

Volha Herasimovich, Aurkene Alzua-Sorzabal, Basagaitz Guereño-Omil and Daniela Thiel-Ellul

Does More Data Create Better Strategies for Destinations?

Anne-Maria Moilanen, Juho Pesonen and Johanna Heinonen

Can ChatGPT Inspire Me? Evaluate Students’ Questioning Techniques on AI Tool for Overcoming Fixation

Rosanna Leung and Iris Sheungting Lo

Applying Design Thinking to Improve Students’ Experience in Online Hospitality Courses

Katerina Berezina, Rasoul Mahdavi and Mahsa Talebi

Escaping the Routine: Virtual Escape Rooms in Online Hospitality Courses

Katerina Berezina, Olena Ciftci, Mahsa Talebi and Rasoul Mahdavi

Body and Mind in Virtual Dark Tourism Experiences and Artwork Creations: Embodied Cognition Reaction Perspectives

Halim Budi Santoso, Benjamin Quarshie, Dandison Ukpabi and Jyun-Cheng Wang

A Journey for All Senses: Multisensory VR for Pre-travel Destination Experiences

Jakob C Uhl, Barbara Prodinger, Markus Murtinger and Armin Brysch

Hospitality in the Cyborg Age: The Power of Brain-Computer Interfaces in a Field-Experiment

Alexander Kiess and Alexander Lennart Schmidt

Enhancing the Museum Experience on the Metaverse: The Blend of Technological Embodiment and Social Presence

Carlos Flavián, Sergio Ibáñez-Sánchez and Carlos Orús

Beyond Sensors: A Rule-Based Approach for Cost-Effective Visitor Guidance

Stefan Neubig, Markéta Bečevová, Fabian Brosda, Ronja Loges, Andreas Hein, Robert Keller and Helmut Krcmar

Glamping as a Bourgeoisie Fantasy: The Symbolic Meaning Behind Ritualized Scenes

Qin Li and Shihan (David) Ma

Coming to Terms with the Digital Natives: Understanding the Marketing Sensitivities of GenZers as Hospitality Consumers

Semih Yılmaz, Ayşe Collins and Seyid Amjad Ali

Customer-to-Customer Real-Time Value Co-creation in Tourism Live Streaming: A Live Streamer Perspective

Kaiti Shang, Dimitrios Buhalis, Daisy X. F. Fan and Marcjanna Augustyn

A Service Ecosystem Perspective on Building a Cultural Tourism Co-creation Platform

Baolin Deng and IpKin Anthony Wong

Hot Topics in Travel Digital Transformation: A Swiss Perspective

Alessandro Inversini, Meng-Mei Chen, Amélie Keller and Roland Schegg

Transformative Communication on Webpages from the Eudaimonic Perspective

Johanna Heinonen, Jade Myburgh and Maria Murto

The Growing Popularity of eSports Events: Insights from Parents

Nosiphiwo Mahlangu and Rosa Naudé-Potgieter

Algorithmic Control Across the Employee Lifecycle

Aarni Tuomi and Mário Passos Ascenção

Workplace Transformation: Exploring the Impact of Digital Nomad-Inspired Travel Experiences

Ekaterina Chevtaeva

Unlocking the Potential of Content-Based Restaurant Recommender Systems

Dante Godolja, Thomas Elmar Kolb and Julia Neidhardt

Artificial Intelligence and Hospitality: A Challenging Relationship

Alesia Khlusevich, Alessandro Inversini and Roland Schegg

Personalized Smart Travel with Identification and Payment

Şuayb Talha Özçelik, Meltem Turhan Yöndem, Tunga Sayıcı, Emre Balcı, Begüm Al and Oğuzhan Akkurt

Get Ready for the Future of Tourism and Hospitality with the Smart Hospitality Wheel

Nicolette Yvonne Bolté, Ruth Pijls and Sanne Ten Tije

Stakeholder Requirements and Governance for the European Data Space for Tourism

Jason Stienmetz and Yuliya Kolomoyets

Sustainability Nudges While Booking a Flight on an OTA Website

Jannina Maleika Stüben and Lorenzo Cantoni

Against Social Sustainability? Gender Role Models and Tourism Influencers’ Success on Instagram

Irina V. Gewinner

A Closer Look of Revenge Travelers

Kyoungmin Lee, Minsung Kim, Qiuxia Chen and Jin-young Kim

Senior Tourists’ Digital Travel Experience: A Humanisation Perspective

Daisy X. F. Fan, Jiaying Lyu, Yi Huang, Kaiti Shang and Dimitrios Buhalis

An Empirical User Study on Congestion-Aware Route Recommendation

Kun Yi, Xisha Jin, Zhengyang Bai, Yuntao Kong and Qiang Ma

U-KyotoTrip: A Travel Planning System for User Experience Oriented Trips

Kun Yi, Takeyuki Maekawa, Yuntao Kong, Zhengyang Bai, Xisha Jin and Qiang Ma

Visualizing Explainable Touristic Recommendations: An Interactive Approach

Stefan Neubig, Daria Cappey, Nicolas Gehring, Linus Göhl, Andreas Hein and Helmut Krcmar

ChatGPT as a Travel Itinerary Planner

Katerina Volchek and Stanislav Ivanov

UGC-Based Factors Influencing Customer Satisfaction Pre and Post COVID-19: The Case of Lake Constance

Dominic Regitz, Wolfram Höpken and Matthias Fuchs

I Know What You Think About Your Last Vacation: A Topic Modelling Approach for Destination Online Reviews

Benjamin Quarshie, Halim Budi Santoso, Antonius Rachmat Chrismanto, Paulina Ngubeni and Dandison Ukpabi

Unveiling Destination Perceptions: A Machine Learning Study on Instagram Influencers’ Cognitive Images

Roman Egger and Veronika Surkic

Understanding Users’ Perceptions of Travel Accounts on Instagram: Comparing DMO and Travel Influencer Accounts

Larissa Neuburger, Danielle Barbe and Giancarlo Fedeli

Influencers and Tourism: Story of a Recent and Revolutionary Phenomenon: What Does Bibliometric Analysis Reveal

Soufiane Benhaida, Larbi Safaa and Dalia Perkumiené

The Complex World of Online Reviews: Criteria for Establishing a Global Index for Accommodation

Juan Pedro Mellinas and Eva Martin-Fuentes

The Cognitive Effect of YouTube Video and User-Generated Content: A Preliminary Study

Eunji Lee, Seunghun Shin, Hyeyeoun Joo and Chulmo Koo

Exploring the Impact of Music in Short-Form Travel Videos on Users’ Emotional Resonance, Sharing Intention and Impulsive Travel Intention

Kaige Zhu, Jiao Li, Han Zhou and Juhyeok Jang

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DOI: 10.1007/978-3-031-58839-6

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