International Journal of Process Management and Benchmarking

2005 - 2025

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Volume 10, issue 4, 2020

Developing a commercialisation model for innovative products and processes in a petroleum firm pp. 439-461

Soranart Ngamcachonkulkid, Parames Chutima and Somboon Chuaykoblap

Replenishment policy for deteriorating items with trade credit and allowable shortages under inflationary environment pp. 462-478

S.R. Singh, Shilpy Tayal and Anjali Gaur

Determinants of switching intention towards mobile number portability pp. 479-494

Anil Kumar Agrawal, Monica Sharma and Praveen K. Mehrotra

What can we learn from process maturity models? – A literature review of models addressing process maturity pp. 495-519

Gunnar Dahlin

A study on the performance measures of the non-Markovian model of optional types of service with extended vacation, reneging process and service interruption followed by phases of repair pp. 520-549

S. Maragatha Sundari, N. Murugeswari and P. Manikandan

Analysing organisational competitiveness through sustainable manufacturing using a hierarchical approach pp. 550-577

K. Sivakumar, R. Jeyapaul and K.E.K. Vimal

Volume 10, issue 3, 2020

Enhancing enterprise resource planning and manufacturing execution system efficiency: a simulation-based decision support approach pp. 297-320

Medoh Chuks Nnamdi and Arnesh Telukdarie

Fantasy sports' outcomes as controversial issues from a gender perspective pp. 321-349

Alan D. Smith, Amber A. Smith-Ditizio and Walter R. Kendall

Optimisation of cutting force using metaheuristics pp. 350-366

Vineet Jain and Tilak Raj

To find the suitability of CMS in Indian industries in comparison of other manufacturing system using AHP technique pp. 367-381

Sanjay Kumar, Vasdev Malhotra and Vikas Kumar

Benchmarking in the hotel industry: the use of USALI pp. 382-396

Catarina Rosa Nunes and Maria João Cardoso Vieira Machado

A model for operational budgeting by the application of interpretive structural modelling approach: a case of Saipa Investment Group Co pp. 397-418

Mohsen Vaez-Ghasemi, Mohammad Taleghani and Mohsen Shafieyan

Brand switching through marketing mix: the role of brand effect on smartphone users pp. 419-438

Salmi Mohd Isa, Lai Kelly and Shaian Kiumarsi

Volume 10, issue 2, 2020

Lean Six Sigma implementation in an OEM: a case-based approach pp. 147-176

V. Raja Sreedharan, Rajeev Trehan, M. Dhanya and P. Arunprasad

A novel approach for benchmarking maintenance based on fuzzy reliability index for the replacement of street lights under uncertainty pp. 177-195

Atul Kumar Sahu, Harendra Kumar Narang and Mridul Singh Rajput

Analysis of M [X] /G k /1 retrial queue with Bernoulli-2 vacation, search for customers and hot stand-by pp. 196-223

J. Radha, K. Indhira and V.M. Chandrasekaran

A new mathematical modelling for relief operation based on stochastic programming pp. 224-239

M.B. Fakhrzad and H. Hasanzadeh

Productivity and profitability of process industry using TDABC: a case study pp. 240-260

Ashwin B. Ganorkar, Ramesh R. Lakhe and Kamalkishor N. Agrawal

A two-phase simulated annealing algorithm to minimise the completion time variance of jobs in flowshops pp. 261-281

J. Krishnaraj and S. Thiagarajan

A neural network-based algorithm for flow shop scheduling problems under fuzzy environment pp. 282-296

Harendra Kumar and Shailendra Giri

Volume 10, issue 1, 2020

Forecasting and aggregate planning application – a case study of a small enterprise in Indonesia pp. 1-21

Elia Oey, Williem Artono Wijaya and Scherly Hansopaheluwakan

Quality edge extraction of mechanical CAD parts for intelligent manufacturing pp. 22-47

Tushar Jain, Meenu and H.K. Sardana

Consequences of knowledge processes in small businesses: the role of knowledge acquisition, dynamic capabilities, knowledge sharing and creativity pp. 48-68

Sayyed Mohsen Allameh, Masoud Kiani Khozani and Behzad Baniasadi

Parametric nonlinear programming for fuzzified queuing systems with catastrophe pp. 69-98

Chandra Shekhar, Amit Kumar and Shreekant Varshney

Optimisation of WEDM parameters in a gear cutting process using MOORA-based GA pp. 99-131

Kasinath Das Mohapatra, Mantra Prasad Satpathy and Susanta Kumar Sahoo

Service identification by enhanced K-mean algorithm in service-oriented architecture pp. 132-146

Anurag Shashwat and Deepak Kumar

Volume 9, issue 4, 2019

Hybrid genetic algorithm for multi-objective flow shop scheduling problem with sequence dependent setup time: parameter design using Taguchi's robust design method pp. 419-446

Anjana Viswanath, R. Sridharan and P.N. Ram Kumar

Quantifying the influence of FMS on the productivity of a firm pp. 447-468

Sandhya Dixit and Tilak Raj

Metaheuristic algorithms for the generalised cell formation problem considering machine reliability pp. 469-484

Mohammad Mahdi Nasiri and Foruzan Naseri

Two levels of storage model for deteriorating items, stock dependent demand and partial backlogging with both rented warehouses pp. 485-498

Shilpy Tayal, S.R. Singh and Amit Kumar Attri

Project behaviour in different types of project management organisations: a system dynamics approach pp. 499-521

Reem Alkadeem, Soheir Backar, Heba Haddad and Mohamed Eldardiry

Prioritisation and selection of non-traditional machining processes and their criteria using analytic hierarchy process approach pp. 522-546

Faisal Talib and Mohammad Asjad

Towards a new model of industrial performance improvement for SMEs: a case study of TPM implementation in an industrial SME pp. 547-561

Badr Elwardi, Anwar Meddaoui, Ahmed En-nhaili and Ahmed Mouchtachi

Volume 9, issue 3, 2019

A comparative study of multi-criteria decision-making approaches for prioritising the manufacturing systems pp. 277-299

Suman Gothwal and Tilak Raj

Development of optimistic and pessimistic models using FDEA to measure performance efficiencies of DMUs pp. 300-322

Alka Arya and Shiv Prasad Yadav

Integrated vendor-buyer inventory model in a supply chain with variable lead time and setup cost reduction pp. 323-350

R. Uthayakumar and S. Hemapriya

Technology push strategies and their consequences on sustainable development in manufacturing industries pp. 351-376

Anuj Singla, I.P.S. Ahuja and A.P.S. Sethi

Simulation analysis of multi-node manufacturing system under design and scheduling strategies pp. 377-398

Rajeev Kumar and Madhawanand Mishra

Optimal sequencing of part families and configuration selection for process improvement in reconfigurable manufacturing system pp. 399-417

Kamal Kumar Mittal, Pramod Kumar Jain and Dinesh Kumar

Volume 9, issue 2, 2019

Measuring the efficiency of community colleges using super efficiency approach for the case of non-discretionary factors in data envelopment analysis with sensitivity analysis pp. 149-172

Mushtaq Taleb, Razamin Ramli and Ruzelan Khalid

Optimal reserve inventory from output of one machine to input of two machines when inter-arrival breakdown is a random variable pp. 173-192

C.D. Nandakumar, S. Srinivasan and R. Sathiyamoorthi

A study on M/G/1 preemptive priority retrial queue with Bernoulli working vacations and vacation interruption pp. 193-215

P. Rajadurai

Optimisation of WEDM process parameters during machining of HCHCr steel using TOPSIS method pp. 216-231

Sarat Kumar Sahoo, Sunita Singh Naik and Jaydev Rana

Qualitative analysis of drivers of poka-yoke in small and medium enterprises of Indian automobile sector pp. 232-249

Sanjay Kumar, Sunil Luthra, Abid Haleem and Dixit Garg

Big data and privacy - a legal perspective and comparative study of the USA and India pp. 250-275

Rupal Rautdesai, Ujwal Nandekar, Aditya Kedari and Yogesh Patil

Volume 9, issue 1, 2019

An experimental investigation to optimise injection moulding process parameters for plastic parts by using Taguchi method and multi-objective genetic algorithm pp. 1-26

Deepak Kumar, G.S. Dangayach and P.N. Rao

The relationship between workplace spirituality, job satisfaction and job performance pp. 27-46

Michael Sony and Nandakumar Mekoth

Modelling and analysis for the machinability evaluation of Udimet-L605 in wire-cut electric discharge machining pp. 47-72

Somvir Singh Nain, Dixit Garg and Sanjeev Kumar

Designing and planning a sustainable supply chain network considering economic aspects, environmental impact, fixed job opportunities and customer service level pp. 73-100

Alireza Taheri-Moghadam, Jafar Razmi and Mohammed Fazle Baki

Organisational and inter-organisational competencies for supply chain integration pp. 101-123

Krishnapriya Vankireddy and Rupashree Baral

An improvement heuristic for permutation flow shop scheduling pp. 124-148

Kewal Krishan Nailwal, Deepak Gupta, Kawal Jeet and Sameer Sharma