International Journal of Process Management and Benchmarking

2005 - 2025

From Inderscience Enterprises Ltd
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Volume 17, issue 4, 2024

Exploring the impact of hybrid work model on employee productivity among IT professionals: the mediating role of employee engagement pp. 423-443

A. Rajeswari and Pulidindi Venugopal

Impact of knowledge management system and organisational learning on employees' competence in banks pp. 444-468

Amira Khelil and Anissa Louzir-Ben Hassine

The title role of postharvest handling practices in augmenting the supply chain efficiency of apples in the Dehradun and Uttarkashi Districts of Uttarakhand pp. 469-487

Aanchal Sharma Lamba and Ajay Sharma

Understanding the role of brand love: a benchmarking of Indian higher education system pp. 488-501

A.S. Sathish, R. Venkatesakumar and Venkata Subbaiah Potala

Financial flexibility through bibliometric analysis: an innovative and systematic review in the global context pp. 502-520

Avula Sreenivasulu and Rajesh Mamilla

Ramification of musculoskeletal disorder on teaching effectiveness among school teachers pp. 521-535

M. Priyanka and R. Indradevi

Sway of demographics on technology adoption and project efficiency in IT sector: PLS SEM pp. 536-555

P. Prasad Babu and A. Vasumathi

Volume 17, issue 3, 2024

Readiness assessment framework of blockchain adoption: a case of automotive industry pp. 279-298

Gopika Reghu, Albi Thomas and M. Suresh

Assess supply chain performance post-COVID-19 pp. 299-331

Abdullah Alkhoraif

Financial flexibility, managerial efficiency and firm performance - an empirical analysis on a sample of Indian listed textile industries pp. 332-346

Avula Sreenivasulu and Rajesh Mamilla

Workforce creativity and organisational citizenship behaviour: a systematic review, retrospection and future research dimensions pp. 347-377

M. Dinesh Babu and Bijay Prasad Kushwaha

Measuring customer experience towards bancassurance in an emerging market economy: empirical evidence from India pp. 378-392

S. Amrutha and V. Santhi

Application of sustainability to supply chain and transportation management: company case study and exploratory consumer survey of attitudes towards hybrid vehicles pp. 393-422

Alan D. Smith

Volume 17, issue 2, 2024

Remanufacturing of end-of-life laptop based on remaining useful life prediction and quality grading with random forest and cluster analysis pp. 137-152

Gurunathan Anandh, Shanmugam Prasanna Venkatesan, Sandanam Domnic and Santosh Awaje

Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM pp. 153-166

S. Bharathithasan and K. Sakthi Srinivasan

Economic sustainability in the Indian states: a quantitative approach based on business intelligence pp. 167-183

S. Bharathithasan and K. Sakthi Srinivasan

Are direct and indirect real estate markets integrated? Empirical evidence from India pp. 184-198

R. Sharmiladevi and Swamy Perumandla

Effects of management effectiveness, firm life cycle, and financial flexibility on firm's performance pp. 199-213

Avula Sreenivasulu and Rajesh Mamilla

Cross-border e-commerce purchase intentions among Malaysian consumers pp. 214-231

Alex Thomas, Yen-Nee Goh and Chee-Ngee Lim

Post-harvest technology as a moderator between post-harvest handling and supply chain efficiency: a theoretical framework for Dehradun and Uttarkashi Districts of Uttarakhand State of India pp. 232-249

Aanchal Sharma Lamba and Ajay Sharma

Bibliometric analysis of the International Journal of Process Management and Benchmarking: thematic evolution pp. 250-261

Vihas Vijay and Sathish Arumbi Saravanan

Factors driving well-being at workplace through the process of psychological capital pp. 262-277

Nilima Priyadarshini, Jagadeesha Marigowda, Samir Kumar Nanda and Potnuru Rama Krishna Gupta

Volume 17, issue 1, 2024

Exploring the items for measuring cashless transactions behaviour construct related to cognitive attitudes pp. 1-21

Hamidah Ab. Rahman and Razali Hassan

Emotional drivers for purchasing apparels: buying process and decision making pp. 22-34

Samarth Singh

Evolution of Bikalananda Kar Rasagola: a palatable process pp. 35-53

Lopamudra Mishra, Radha Krishna Mishra, Biswojit Swain and Siddharth Misra

Advanced process control for pulsed GMAW process of aluminium pp. 54-71

Mohammad Reza Mollaei

Method to evaluate and project service quality profiles in health promotion entities in Colombia through multivariate analysis techniques and artificial intelligence pp. 72-88

Efrain de la Hoz Granadillo, Tomás José Fontalvo-Herrera and Ludys Lopez-Polo

A bibliometric evaluation of financial literacy and investment: a three-decade study based on the Scopus database, current research trends, and future directions pp. 89-108

N. Yuvaraja and Swamy Perumandla

Artificial intelligence of things and circular warehouse process management of automotive parts: conceptual framework and practice review pp. 109-135

Asmae El Jaouhari and Jabir Arif

Volume 16, issue 4, 2024

Understanding the technological evolution in electronic payments system in India and the acceptance pp. 433-457

Baiju J. Nair, B. Baskar, Tomy K. Kallarakal, Kesavulu Poola, V.R. Uma and S. Girish

Process leveraging the entrepreneurial intention of hawkers pp. 458-474

K.R. Ramprakash, K. Vigneshwar, Louie Albert and Kishore Kunal

Just a click away: continuance intention for mobile branded apps pp. 475-489

Sook Fern Yeo, Cheng Ling Tan, Kah Boon Lim and Jun Jie Sum

Prioritising the financial performance of Indian private sector banks by a hybrid MCDM approach pp. 490-511

Pawan Kumar and Deergha Sharma

Factor's determining successful risk management in construction projects pp. 512-532

Muthukrishnan Nagarajan and R. Ganapathi

Determining the key drivers of FinTech adoption in India pp. 533-554

Deergha Sharma and Parul Munjal

Are Malaysians ready to face it? The intention to use facial recognition payment system pp. 555-573

Kah Boon Lim, Sook Fern Yeo, Yu Ping Lim and Cheng Ling Tan

Volume 16, issue 3, 2024

Analysis of technologies enabling additive manufacturing and Industry 4.0 integration for SMEs using MCDM tool pp. 281-295

Deep Patel and S. Vinodh

Analysis and assessment of humanitarian supply chain barriers for disaster and crisis management using hybrid approach pp. 296-317

Vikram Sharma, Naveen Virmani and Pawan Kumar Arora

The emergence and evolution of Six Sigma as a management concept: a historical re-examination pp. 318-349

Dag Øivind Madsen

Implementation of lean manufacturing tools in an auto component cluster for benchmarking - a case study pp. 350-375

Anoop Pandey and Rohitashwa Shringi

Performance optimisation of serial chilled water system under m-out-of-n: G policy pp. 376-399

Ibrahim Yusuf, Abdullahi Sanusi, Mus'abu Musa and Surajo Sulaiman

Fuzzy TOPSIS and fuzzy VIKOR for parameter selection in technological competency pp. 400-413

Harpreet Sharma, Chandan Deep Singh and Kanwaljeet Singh

Evaluating organisational capability for BPM project success: industry practitioners' point of view pp. 414-432

C.R. Oruthotaarachchi

Volume 16, issue 2, 2024

Sustainable recycling strategies to reduce plastic waste: application of circular economy principles and discrete event simulation modelling to beverage manufacturing industry pp. 139-163

Boppana V. Chowdary and Angelina Rayside

Prediction of erosive wear in AISI 304 stainless steel coated with Stellite 6 powder using adaptive neuro-fuzzy inference system pp. 164-179

Sangita Sarangi, Ajit Kumar Mishra, Seshadev Sahoo and Kamalakanta Muduli

What drives Indian consumers to purchase organic personal care products?: Investigation using a mediated moderation model pp. 180-199

Minakshi Sharma, Manisha Goel and Rajiv Sindwani

Innovative management accounting methods: knowledge and use in the best companies pp. 200-214

Lanna Mara Araújo Marques and Maria João Cardoso Vieira Machado

Structural equation modelling of core functional competencies based on partial least square method using WarpPLS 7.0 pp. 215-230

Rajdeep Singh, Chandan Deep Singh and Talwinder Singh

Tolerance of shiftability parameters of an automobile gear box: a case study pp. 231-242

M.Z. Anis

Benchmarking the lean manufacturing process of an auto component cluster using AHP-MOORA and AHP-TOPSIS technique pp. 243-261

Anoop Pandey and Rohitashwa Shringi

Roles of environmental concern and social motivation in promoting bringing shopping bags: an empirical study in Vietnam pp. 262-280

Tuan Anh Truong, Huong-Giang Pham, Nguyen Thi Khanh Chi and Nguyen Thuy Dung

Volume 16, issue 1, 2024

Tool geometry and machining variables influence on the surface roughness of end-milling process: a comparative study with application of RSM and GA tools and techniques pp. 1-18

Boppana V. Chowdary and Onella Sookhansingh

Effectiveness of National Rural Livelihood Mission schemes on the performance of self-help groups pp. 19-35

Susmita Sarkar, Sunit Lakra and Potnuru Ram Krishna Gupta

Development of assessment framework for process agility in internet of things projects pp. 36-59

Madhukar Rajaram Patil and M. Suresh

Benchmarking the sustainable banking performance of Indian commercial banks pp. 60-80

Raveena Gaba and Deergha Sharma

A simulation-based multi-objective optimisation for critical parameters design of an automotive paint shop using design of experiments pp. 81-90

Razieh Keshavarzfard and Vahid Tavakoli

Technological competencies attributes analysis using qualitative techniques in Indian manufacturing industry pp. 91-110

Harpreet Sharma, Chandan Deep Singh and Kanwaljeet Singh

Smart irrigation systems enabled with internet of things: a bibliometric review pp. 111-125

Md. Ijaj Sadiq, Peter Wanke and Md. Abul Kalam Azad

Process for empowering rural women: finding a path to benchmark capacity building initiatives pp. 126-138

Sarmistha Apat and Snigdha Mohapatra