International Journal of Process Management and Benchmarking

2005 - 2025

From Inderscience Enterprises Ltd
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Volume 18, issue 4, 2024

The effect of working from home on a services company (during COVID-19) pp. 401-416

Mohammad Alawamleh, Zaid Almasri and Khaled Alawamleh

Mapping the service quality landscape in property business: science mapping and thematic clustering pp. 417-432

Sathyanarayana Kaliprasad, Veer P. Gangwar and Raj Kumar Singh

Factors influencing the employee relationship management process in the Indian manufacturing context pp. 433-443

Shisir Kumar Mohapatra, Sadananda Sahoo and Santanu Kumar Das

The impact of psychological capital on employees' job performance: a moderated mediation model of workplace spirituality and work engagement pp. 444-463

M. Gayathri and M. Murugan

Modelling the lean deployment in the healthcare services pp. 464-477

Surendra Kansara and Rupesh Kumar

A multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand and backlogging pp. 478-510

R. Suvetha, K. Rangarajan and P. Rajadurai

Do risk and partner flexibility influence a firm's creativity, value co-creation, and business performance? Empirical evidence from Vietnam pp. 511-533

Ngoc Khuong Mai and Thi Van Trang Tran

Volume 18, issue 3, 2024

Organisation design in a nursing department: a quantitative and work sampling perspective pp. 267-289

Ndifreke Udoh Ini, Babatunde Omoniyi Odedairo and Victor Oluwasina Oladokun

Enhancing MOOC completion rates: an analysis of instrumental factors using the MCDM methodology pp. 290-309

Neeraj Chopra, Rajiv Sindwani and Manisha Goel

Exploring the synergistic effects of warm and cold standby units in availability modelling and assessment of complex series-parallel systems pp. 310-328

Ibrahim Yusuf and Abdulkarim Muazu Iggi

Present state and future directions of mobile payments system: a historical and bibliographic examination pp. 329-351

Varun Kesavan and Kandaswamy Sakthi Srinivasan

Examining the determinants of FinTech adoption intention: the moderating role of customer advocacy pp. 352-370

D. Yuvaraj, Pulidindi Venugopal, Shaply Abdul Kareem and S. Aswinipriya

Retrospection of merger and acquisition research in HRM: science mapping and thematic clustering pp. 371-385

Sanober Khan and Shalki

The impact of trade openness and AI application on innovation in agriculture production pp. 386-399

Nguyen Thi Khanh Chi, Do Huong Giang, Nguyen Mai Anh, Nguyen Thi An Ly, Nguyen Kieu Anh, Dang Quang Linh, Tran Hoang Ha, Hoang Thi Khanh Ly and Nguyen Hong Van

Volume 18, issue 2, 2024

Do the extended value-added intellectual capital components impact the profitability of Indian agribusiness companies? pp. 141-155

Vaishnavi Balaji and Rajesh Mamilla

Strategic management practices and new product performance in the clothing industry: the role of environmental hostility pp. 156-182

Amira Khelil, Saïd Aboubaker Ettis and Mohammed Haddad

MIF: a mapping approach based on the combination of VSM 4.0 and Shingo production engine applied in a case study of Brazilian logistics distribution centre pp. 183-215

Fabiano de Lima Nunes, Leonardo Paulos Chika and Cristopher Santos

X-generation SHG women entrepreneurs behavioural practices - application on theory of planned behaviour using CB-SEM with modification indices pp. 216-239

Ramamurthy Bedaduri and Subhendu Kumar Pradhan

The dark side of organisation identification: systematic literature review and bibliometric analysis on toxic leadership on employee's behaviour pp. 240-265

Emily Maria K. Jose and Bijay Prasad Kushwaha

Volume 18, issue 1, 2024

Dimension of higher educational institutions enhanced competitive reputation by integrating academic analytics pp. 1-15

Mallikharjuna Rao Nuka, Venkata Subbaiah Potala and C. Sasidhar

Empowering women's financial well-being: the role of financial literacy and decision making in wealth creation pp. 16-35

Reganti Lavanya and Rajesh Mamilla

Reliability measures assessment of solar water heating system under copula and general repair facilities pp. 36-64

Abdulhadi Aminu, Abdulkareem Lado Ismail and Ibrahim Yusuf

Analysing ways of technological growth enables the usage of Industry 5.0 in the market pp. 65-81

H. Shayrine and Pulidindi Venugopal

Current state and future directions of consumer online data protection and consumer privacy: a bibliometric study pp. 82-106

A. Malathi and K. Mohamed Jasim

The adoption intention of industrial robots in Indian ACMCs: an empirical study pp. 107-125

Poornima Sehrawat and Hemantkumar P. Bulsara

Benchmarking the contribution of non-timber forest products towards sustainable livelihood and regional development pp. 126-140

Tumula Dilleswar Rao and N.V.J. Rao

Volume 17, issue 4, 2024

Exploring the impact of hybrid work model on employee productivity among IT professionals: the mediating role of employee engagement pp. 423-443

A. Rajeswari and Pulidindi Venugopal

Impact of knowledge management system and organisational learning on employees' competence in banks pp. 444-468

Amira Khelil and Anissa Louzir-Ben Hassine

The title role of postharvest handling practices in augmenting the supply chain efficiency of apples in the Dehradun and Uttarkashi Districts of Uttarakhand pp. 469-487

Aanchal Sharma Lamba and Ajay Sharma

Understanding the role of brand love: a benchmarking of Indian higher education system pp. 488-501

A.S. Sathish, R. Venkatesakumar and Venkata Subbaiah Potala

Financial flexibility through bibliometric analysis: an innovative and systematic review in the global context pp. 502-520

Avula Sreenivasulu and Rajesh Mamilla

Ramification of musculoskeletal disorder on teaching effectiveness among school teachers pp. 521-535

M. Priyanka and R. Indradevi

Sway of demographics on technology adoption and project efficiency in IT sector: PLS SEM pp. 536-555

P. Prasad Babu and A. Vasumathi

Volume 17, issue 3, 2024

Readiness assessment framework of blockchain adoption: a case of automotive industry pp. 279-298

Gopika Reghu, Albi Thomas and M. Suresh

Assess supply chain performance post-COVID-19 pp. 299-331

Abdullah Alkhoraif

Financial flexibility, managerial efficiency and firm performance - an empirical analysis on a sample of Indian listed textile industries pp. 332-346

Avula Sreenivasulu and Rajesh Mamilla

Workforce creativity and organisational citizenship behaviour: a systematic review, retrospection and future research dimensions pp. 347-377

M. Dinesh Babu and Bijay Prasad Kushwaha

Measuring customer experience towards bancassurance in an emerging market economy: empirical evidence from India pp. 378-392

S. Amrutha and V. Santhi

Application of sustainability to supply chain and transportation management: company case study and exploratory consumer survey of attitudes towards hybrid vehicles pp. 393-422

Alan D. Smith

Volume 17, issue 2, 2024

Remanufacturing of end-of-life laptop based on remaining useful life prediction and quality grading with random forest and cluster analysis pp. 137-152

Gurunathan Anandh, Shanmugam Prasanna Venkatesan, Sandanam Domnic and Santosh Awaje

Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM pp. 153-166

S. Bharathithasan and K. Sakthi Srinivasan

Economic sustainability in the Indian states: a quantitative approach based on business intelligence pp. 167-183

S. Bharathithasan and K. Sakthi Srinivasan

Are direct and indirect real estate markets integrated? Empirical evidence from India pp. 184-198

R. Sharmiladevi and Swamy Perumandla

Effects of management effectiveness, firm life cycle, and financial flexibility on firm's performance pp. 199-213

Avula Sreenivasulu and Rajesh Mamilla

Cross-border e-commerce purchase intentions among Malaysian consumers pp. 214-231

Alex Thomas, Yen-Nee Goh and Chee-Ngee Lim

Post-harvest technology as a moderator between post-harvest handling and supply chain efficiency: a theoretical framework for Dehradun and Uttarkashi Districts of Uttarakhand State of India pp. 232-249

Aanchal Sharma Lamba and Ajay Sharma

Bibliometric analysis of the International Journal of Process Management and Benchmarking: thematic evolution pp. 250-261

Vihas Vijay and Sathish Arumbi Saravanan

Factors driving well-being at workplace through the process of psychological capital pp. 262-277

Nilima Priyadarshini, Jagadeesha Marigowda, Samir Kumar Nanda and Potnuru Rama Krishna Gupta

Volume 17, issue 1, 2024

Exploring the items for measuring cashless transactions behaviour construct related to cognitive attitudes pp. 1-21

Hamidah Ab. Rahman and Razali Hassan

Emotional drivers for purchasing apparels: buying process and decision making pp. 22-34

Samarth Singh

Evolution of Bikalananda Kar Rasagola: a palatable process pp. 35-53

Lopamudra Mishra, Radha Krishna Mishra, Biswojit Swain and Siddharth Misra

Advanced process control for pulsed GMAW process of aluminium pp. 54-71

Mohammad Reza Mollaei

Method to evaluate and project service quality profiles in health promotion entities in Colombia through multivariate analysis techniques and artificial intelligence pp. 72-88

Efrain de la Hoz Granadillo, Tomás José Fontalvo-Herrera and Ludys Lopez-Polo

A bibliometric evaluation of financial literacy and investment: a three-decade study based on the Scopus database, current research trends, and future directions pp. 89-108

N. Yuvaraja and Swamy Perumandla

Artificial intelligence of things and circular warehouse process management of automotive parts: conceptual framework and practice review pp. 109-135

Asmae El Jaouhari and Jabir Arif