International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)

2010 - 2024

Current editor(s): Ahmad Taher Azar

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Volume 6, issue 4, 2015

Quality Facets in Educational Process for Enhanced Knowledge Creation pp. 1-15

Neeta Baporikar

Extended Earned Value Management Based on Fuzzy Multi-Criteria Decision Making pp. 16-32

Hêriş Golpîra

Innovation Policies in Managing Growth for High-Tech Companies: A Tactical Synthesis of Management Insights pp. 33-42

Belle Selene Xia

A Comparative Analysis of Content Delivery Network and Other Techniques for Web Content Delivery pp. 43-58

Meenakshi Gupta and Atul Garg

Volume 6, issue 3, 2015

Does Selection Mechanism for Temporary Employees in Public Sector Universities affect Right Selection? pp. 1-11

Ghulam Nabi, Song Wei and Muhammad Shabbir

A Fuzzy Ontology-Based Platform for Flexible Querying pp. 12-26

Amira Aloui and Amel Grissa Touzi

Application of Fuzzy Labeled Transition System to Contract Net Protocol pp. 27-46

Sofia Kouah and Djamel Eddine Saïdouni

Data Security for Software as a Service pp. 47-63

Pradeep Kumar Tiwari and Sandeep Joshi

Volume 6, issue 2, 2015

Big Data: Enabler or Challenge for Enterprise 2.0 pp. 1-17

Ashok Kumar Wahi, Yajulu Medury and Rajnish Kumar Misra

Automatic Generation Control of Thermal-Thermal-Hydro Power Systems with PID Controller using Ant Colony Optimization pp. 18-34

Jagatheesan Kaliannan, Anand Baskaran and Nilanjan Dey

Semantics and Agents Oriented Web Personalization: State of the Art pp. 35-49

Aarti Singh, Anu Sharma and Nilanjan Dey

Generations of Technology Intelligence in the SMEs: A Science Park Case Study pp. 50-62

Mahdi Hajari, Mahdi Hamidi and Alireza Aslani

Volume 6, issue 1, 2015

A Case Study of Progressive Formation of Accounting Cloud Services in JAPAN pp. 1-21

Yutaka Mizuno and Nobutaka Odake

Employee Welfare Measures in Public and Private Sectors: A Comparative Analysis pp. 22-36

Chandra Sekhar Patro

Making Sense of the E-Service Quality Literature: Sampling, Undergraduates, and Replications pp. 37-62

Sharron J. Lennon and Jung-Hwan Kim

Hybrid Segmentation Prototype for Arabic Text-Based Documents: Towards Plagiarism Detection pp. 63-74

Sonia Alouane-Ksouri and Minyar Sassi Hidri

A Standardized Marketing Audit Model for Entrepreneurship Education in Egypt pp. 75-92

Sherein H. Abou-Warda

Volume 5, issue 4, 2014

Service Science in Higher Education: Productization of Offshore Programs in Transnational Education pp. 1-12

Pi-Yun Chen and Ming-Hsiung Hsiao

A Kinect-less Augmented Reality Approach to Real-time Tag-less Virtual Trial Room Simulation pp. 13-28

Abhinav Biswas, Soumalya Dutta, Nilanjan Dey and Ahmad Taher Azar

Fuzzification of Euclidean Space Approach in Machine Learning Techniques pp. 29-43

Mostafa A. Salama and Aboul Ella Hassanien

Strictness Petroleum Prediction System Based on Fuzzy Model pp. 44-65

Senan A. Ghallab, Nagwa. L. Badr, Abdel Badeeh Salem and M. F. Tolba

Rough Set Based Ad Hoc Network: A Review pp. 66-76

Swati Chowdhuri, Payel Roy, Srijan Goswami, Ahmad Taher Azar and Nilanjan Dey

Volume 5, issue 3, 2014

Social Media: The Core of Enterprise 2.0 pp. 1-15

Ashok Kumar Wahi, Yajulu Medury and Rajnish Kumar Misra

Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries pp. 16-33

Pedro C. Marques and Pedro F. Cunha

An Investigation of Logistical Service in Franchising System: A Case Study in the French Context pp. 34-53

Thierry Allègre, François Fulconis and Gilles Paché

Recent Research on Multi Input Multi Output (MIMO) based Mobile ad hoc Network: A Review pp. 54-65

Swati Chowdhuri, Sayan Chakraborty, Nilanjan Dey, Ahmad Taher Azar, Mohammed Abdel-Megeed M. Salem, Sheli Sinha Chaudhury and Pranab Banerjee

Volume 5, issue 2, 2014

Creation of the Training-Chart: A Step Forward to Make the Training More Effective pp. 1-18

Neetima Agarwal and Vandana Ahuja

Infrastructure Innovation to Attain Service Value Sustainability: Viewpoint of Resource Management pp. 19-35

H. M. Belal, Kunio Shirahada and Michitaka Kosaka

Cultural Barriers to the Transition from Product to Product Service in the Medical Device Industry pp. 36-50

Linda Ryan, David Tormey and Perry Share

The Virtual Computing Lab (VCL): An Open Source Cloud Computing Solution Designed Specifically for Education and Research pp. 51-63

Andy Rindos, Mladen Vouk and Yaser Jararweh

Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries pp. 64-84

Pedro C. Marques and Pedro F. Cunha

Volume 5, issue 1, 2014

Quality Function Deployment in Higher Education: A Literature Review pp. 1-13

Tinu Agrawal and Jitendra Sharma

Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon pp. 14-44

Vittorio Cesarotti, Alessio Giuiusa, Stephen K. Kwan, Vito Introna and Jim Spohrer

Performance Evaluation of Different Cost Functions in Motion Vector Estimation pp. 45-65

Suvojit Acharjee, Sayan Chakraborty, Wahiba Ben Abdessalem Karaa, Ahmad Taher Azar and Nilanjan Dey

Grid-Based Fuzzy Processing for Parallel Learning the Document Similarities pp. 66-83

Minyar Sassi Hidri, Sonia Alouane Ksouri and Kamel Barkaoui

From User Requirements to Querying of Fuzzy Summaries pp. 84-102

Ines Benali Sougui, Minyar Sassi Hidri and Amel Grissa Touzi

Volume 4, issue 4, 2013

A Model Curriculum for Undergraduate Program in IT SSME pp. 1-18

Amer Al-Badarneh, James Spohrer and Basheer Al-Duwairi

Using Word Trees, Word Networks, and Tag Clouds to Provide Meaningful Insights: A Case Study of Electronic Word of Mouth for Hotel Service Delivery pp. 1-24

Anil Bilgihan, Denver Severt and Jay Kandampully

Identifying Different Forms of Innovation in Retail Banking pp. 43-57

Véronique Favre-Bonte, Gardet Elodie and Catherine Thevenard-Puthod

A Unified Model of Product Service Systems Representation pp. 58-72

Lujing Yang, Ke Xing and David Ness

Volume 4, issue 3, 2013

An Assessment Methodology for Hotel Websites: Application to the Top 10 Cities Destination in the World pp. 1-17

F. Javier Miranda, Sergio Rubio and Antonio Chamorro

Approaches for Semantic Web Service: An Overview pp. 18-36

Thabet Slimani

The Role of Website Features in Creating Loyalty: The Mediating Effect of Commitment pp. 37-50

Anil Bilgihan, Anupama Sukhu and Jay Kandampully

Analysis of the Internet Impact on the Real Estate Industry pp. 51-67

Emna Cherif

Volume 4, issue 2, 2013

Foundations of Open Semantic Service Networks pp. 1-16

Jorge Cardoso, Carlos Pedrinaci, Torsten Leidig, Paulo Rupino and Pieter De Leenheer

Product-Service-Lifecycle: Methods and Functions for the Development and Management of Product-Related Services pp. 17-33

Kyrill Meyer, Michael Thieme and Christian Zinke

Designing Analytical Approaches for Interactive Competitive Intelligence pp. 34-45

Michael Prilop, Liina Tonisson and Lutz Maicher

Significance of Qualitative Factors for a Deeper Understanding of Service Productivity pp. 46-59

Sabrina Cocca

A Metamodel for Component-Based Service Modeling pp. 60-77

Michael Becker and Stephan Klingner

Innovation in Service System Solutions: How Can New Business Models Drive the Transformation of Regions and Sectors in Europe? pp. 78-91

Nizar Abdelkafi and Romy Hilbig

Classification of Technical Operation Services for Renewable Energy Power Plants pp. 92-101

Michael Sonnenberg, Stefan Kühne and Michael Becker

Volume 4, issue 1, 2013

Perceived Value and Brand Loyalty in Fine Dining Service pp. 1-12

Jyoti Kainth and Harsh V. Verma

An Empirical Investigation on Credit Card Adoption in India pp. 13-29

G.Varaprasad, Kailas Sree Chandran, R. Sridharan and Anandakuttan B. Unnithan

Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology pp. 30-46

Maya Kaner, Tamar Gadrich, Shuki Dror and Yariv Marmor

Measurement of Service Efficiency in Different Types of Banking Services: Mass Services, Service Factories, Service Shops, and Professional Services pp. 47-67

Markku Tinnilä