Service Design Practices for Healthcare Innovation

Edited by Mario A. Pfannstiel (), Nataliia Brehmer () and Christoph Rasche ()

in Springer Books from Springer

Date: 2022
ISBN: 978-3-030-87273-1
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Chapters in this book:

Ch Chapter 1 Service Design Within a Multiplicity Logics in Health Care

Felicia Nilsson, Shivani Prakash and Josina Vink

Ch Chapter 10 Using the Principles of the Holistic Wellness Concept in Designing and Developing Hospital Services: Case of Pärnu Hospital, Rehabilitation and Well-Being Centre

Heli Tooman, Marit Piirman and Margrit Kärp

Ch Chapter 11 Design Thinking as Catalyst for a Hospital Operation Centre

Christophe Vetterli and Raphael Roth

Ch Chapter 12 Mapping the Service Process to Enhance Healthcare Cost-Effectiveness: Findings from the Time-Driven Activity-Based Costing Application on Orthopaedic Surgery

Irene Schettini, Gabriele Palozzi and Antonio Chirico

Ch Chapter 13 Healthcare Design Practice for Humanizing the Patient Journey

Cecilia Xi Wang, Craig M. Vogel and Shaun A. Wahab

Ch Chapter 14 While-U-Wait: A Service-Based Solution for Emergency Room Overcrowding

Joshua O. Eniwumide, Patrick O. Akomolafe and Christoph Rasche

Ch Chapter 15 RETRACTED CHAPTER: Use of Causal Loop Diagrams to Improve Service Processes

Bertil Lindenfalk, Andrea Resmini, Konstantin Weiss and Wilian Molinari

Ch Chapter 16 A Holistic Framework of Strategies and Best Practices for Telehealth Service Design and Implementation

Pavani Rangachari

Ch Chapter 17 Physical Activity Based on M-Health Tools: Design a New Strategy for the Prevention of Cardiovascular Diseases

Gianluca Antonucci, Gabriele Palozzi, Francesco Ranalli and Michelina Venditti

Ch Chapter 18 Seven Practices for Innovation in Healthcare Products

Patricia E. Alafaireet, Chintan Desai and Howard L. Houghton

Ch Chapter 19 Design of Robotic Care: Ethical Implications of a Multi-actor Perspective

Martina Čaić, Stefan Holmlid, Dominik Mahr and Gaby Odekerken-Schröder

Ch Chapter 2 Service Design for Hybrid Market Constellations in Healthcare—From VUCA 2 VUCAR

Christoph Rasche and Nataliia Brehmer

Ch Chapter 20 Impact of Chinese Traditional Art Training as an Emotional Therapy for Older People with Cognitive Impairment in the UK

Yuanyuan Yin and Lesley Collier

Ch Chapter 21 Service Design Methods: Re-Envisioning Infection Practice Ecologies in Nursing to Address Antimicrobial Resistance (AMR)

Alison Prendiville, Colin Macduff and Fernando Carvalho

Ch Chapter 22 Co-designing Tools to Support Self-mastering of Multiple Sclerosis—A Serious Chronic Disease

Charlotte J. Haug and Ragnhild Halvorsrud

Ch Chapter 23 Self-fulfilling Prophecies in Service Design: Strategies to Address Virtuous and Vicious Circles for Mental Healthcare Transformation

Alessandra Sara Cutroneo, Daniela Sangiorgi and Fabio Lucchi

Ch Chapter 24 Co-creation in Health Services Through Service Design

Birgit Mager, Anna-Sophie Oertzen and Josina Vink

Ch Chapter 25 Story-Centered Co-creative Methods: A Means for Relational Service Design and Healthcare Innovation

Rike Neuhoff, Nanna Dam Johansen and Luca Simeone

Ch Chapter 26 Digital Storytelling to Share Service Experiences and Find Insights into Health Care

Mira Alhonsuo, Melanie Sarantou and Satu Miettinen

Ch Chapter 3 Toward a Conceptual Framework of Hybrid Strategies in Healthcare: Co-Alignment of Market and Non-Market Activities

Christoph Rasche and Nataliia Brehmer

Ch Chapter 4 When the Patient Innovates. Emerging Practices in Service Ecosystems

Stefano Maffei, Massimo Bianchini and Beatrice Villari

Ch Chapter 5 Negotiating Care Through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems

Karianne Rygh and Andrew Morrison

Ch Chapter 6 A Speculation for the Future of Service Design in Healthcare: Looking Through the Lens of a Speculative Service Design Framework

Christopher Kueh, Fanke Peng, Philip Ely and Gareth Durrant

Ch Chapter 7 Crossing Asymmetries in Multistakeholder Service Design in Integrated Care

Anna Salmi, Outi Ahonen and Päivi Pöyry-Lassila

Ch Chapter 8 The e-Report System: Redesigning the Reporting in Turkish Healthcare Services

Çağdaş Erkan Akyürek, Şükrü Anıl Toygar and Elif Erbay

Ch Chapter 9 The Production and Use of Knowledge in the National Institutes of Health in Mexico–Designing the Healthcare System

Javier Jasso and Arturo Torres

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DOI: 10.1007/978-3-030-87273-1

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