Case Based Research in Tourism, Travel, Hospitality and Events

Sigala, Marianna; Yeark, Anastasia; Presbury, Rajka; Fang, Marcela; Smith, Karen A.

Case Based Research in Tourism, Travel, Hospitality and Events

Edited by Marianna Sigala, Anastasia Yeark, Rajka Presbury, Marcela Fang and Karen A. Smith

in Springer Books from Springer

Date: 2022
ISBN: 978-981-16-4671-3
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Chapters in this book:

Correction to: Hotel Revenue Management Strategy – Impacts and Consequences of Changes in Management: Antoine J. Bisson
Case Study: An Underestimated Research and Pedagogical Method: Marianna Sigala, Anastasia Yeark, Rajka Presbury, Marcela Fang and Karen A. Smith
Designing Servicescape and Experience with Art: Learnings from The d’Arenberg Cube, Australia: Marianna Sigala
A Day in the Life of Guest Experience Stagers: The Saffire Freycinet Experience: Anita Manfreda and Justin King
Extraordinary (Memorable) Experiences in Events: The Case of Skylighter Fireworx, Australia: Anastasia Yeark and John Powers
Boom Then Bust at the George Hotel: Eileen Aitken-Fox
High-End Restaurants During COVID-19: The Beginning of a New Fine-Dining Era?: Sandra Cherro Osorio, Ana Delevska and Peter Matheis
The Power of Words: A Case Study of Service Language in an Australian Five-Star Hotel: Madalyn Scerri and Rajka Presbury
Hidden Factors: Operations Management Implications for the Hayman Island Resort: Zdenka Gabrielova and Marcela Fang
Hotel Revenue Management Strategy – Impacts and Consequences of Changes in Management: Antoine J. Bisson
The Expansion of MexHospitality: Exploring the Ethical Implications of Hospitality Outsourcing: Blanca Camargo
Exploring the Relationship Between Hotel Classification System and Service Quality: A Case Study of the Indian Hotel Industry: Tahir Sufi
How to Design a Smart Tourism Destination: The Case of Granada: Luis-Alberto Casado-Aranda, Juan Sánchez-Fernández and Ana-Belén Bastidas-Manzano
Marketing Suburban Tourism Destinations on Social Media: The Case of the City of Joondalup, Western Australia: Oscar Vorobjovas-Pinta and Violetta Wilk
Mandatory System Usage Behaviour: A Case Study in Australian Resorts: Leo Y. L. Kwong, Susan Foster and Victoria Peel
EHS Hotels: Neuroimaging or Self-Reports When Evaluating Tourism Advertising and Websites?: Luis-Alberto Casado-Aranda, Juan Sánchez-Fernández and Ana-Belén Bastidas-Manzano
KASA Turkey: Solving a Strategy and Sales Issue While Keeping Core Values: An Intrepid Travel CASE STUDY: Rachel Dodds and Michael Sadowski
Strike While the Iron Is Hot: A Case of Market Opportunity for the Sydney Conference and Training Centre: Rajka Presbury and Winnie Ho
When the Whole Is Greater than the Sum of Its Parts: Hotel Marketing Consortia as a Winning Strategy: Sofia Almeida, Thanasis Spyriadis, Carlos Costa, José Manuel Simões and Ana Cláudia Campos
The Case of the Hogtown Hotel: Asset Management in Hospitality: Gabor Forgacs
Learning from Strategic Failures: What Really Happened to AtlasGlobal Airlines?: Tugba Gurcaylilar-Yenidogan and Burcu Kantarcioglu
The Role of Strategic Stakeholder Groups in the Air Transport and Tourism Industries: Bing Chan and Sik Kwan Tai
Sustainable Tourism and Public Opinion: Examining the Language Surrounding the Closure of Uluru to Climbers: Bridget Tombleson and Katharina Wolf
Decision-Making in Times of Crisis: Bringing Back Binna Burra Postbushfire: Debbie Cotterell, Sarah Gardiner, Margarida Abreu Novais, Natasha Montesalvo and Ross Westoby
Seasonality, Small-Scale Sustainable Events, and Local Professionals’ Perceptions: The Case of AlmiraMAN Triathlon Event: Sofia Gkarane and Chris A. Vassiliadis
‘Little Australia’: Unpacking Cosmopolitanism in Niseko, Japan: Kim Nelson, Rosemary Black and Larissa Bamberry
Repositioning Gold Coast: A Place Branding Perspective: Marco Ocke and Allan Augusto Platt

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DOI: 10.1007/978-981-16-4671-3

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