The Materials of Service Design

Johan Blomkvist, Simon Clatworthy and Stefan Holmlid

in Books from Edward Elgar Publishing

Abstract: If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this question by establishing a discourse around the materials of service design, discussing materials as a means to explore what service design is and could be.

Keywords: Business and Management; Economics and Finance; Geography; Innovations and Technology (search for similar items in EconPapers)
Date: 2023
ISBN: 9781802203295
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/view/book/9781802203301/9781802203301.xml (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Chapters in this book:

Ch 1 The move away from matter in art and design , pp 3-6

Simon Clatworthy

Ch 2 The core of design is in the making , pp 7-18

Simon Clatworthy

Ch 3 Representations in service design , pp 19-26

Johan Blomkvist

Ch 4 Service as material , pp 27-42

Stefan Holmlid

Ch 5 Cultural bodies empowered to perform services: a critical perspective , pp 43-50

Yoko Akama and Cameron Tonkinwise

Ch 6 Time, timing, time-ing , pp 89-94

Stefan Holmlid

Ch 7 Organisations as material , pp 95-100

Olivia T. Harre and Lene Nielsen

Ch 8 Conversations as a service design material , pp 101-106

Jonathan Romm

Ch 9 Ritual: meaningful material for service design , pp 107-112

Ted Matthews

Ch 10 Certainty and its artefacts , pp 113-118

Thea Snow and Stefan Holmlid

Ch 11 Collaborations , pp 125-130

Per Linde and Anna Seravalli

Ch 12 Behaviour as service design material , pp 131-136

Johan Blomkvist

Ch 13 Experience as a material , pp 137-142

Simon Clatworthy

Ch 14 Data matter: as data become matter, design matters , pp 143-148

Petter Falk

Ch 15 Clay: a tangible catalyst , pp 149-156

Matilda Legeby

Ch 16 Human bodies , pp 167-172

Fernando Secomandi and Frederick van Amstel

Ch 17 Sound , pp 173-178

Ana Kuštrak Korper and Vanessa Rodrigues

Ch 18 The service offering as a material , pp 179-184

Simon Clatworthy

Ch 19 Policy, governance , pp 185-190

Stefan Holmlid

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eebook:21087

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this book

More books in Books from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().