Journal of Retailing

2008 - 2025

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 97, issue 4, 2021

Building A Sustainable Shelf: The Role of Firm Sustainability Reputation pp. 507-522

Kealy Carter, Satish Jayachandran and Mitchel R. Murdock

Valuation of brand equity and retailer growth strategies using real options pp. 523-544

Lenos Trigeorgis, Francesco Baldi and Constantine S. Katsikeas

Distribution effectiveness through full- and self-service channels under economic fluctuations in an emerging market pp. 545-560

Leandro Angotti Guissoni, Jonny Mateus Rodrigues, Felipe Zambaldi and Marcos Fava Neves

The strategic drivers of drop-shipping and retail store sales for seasonal products pp. 561-581

Annibal C. Sodero, Aidin Namin, Dinesh K. Gauri and Sreekumar R. Bhaskaran

Capturing Retailers’ Brand and Customer Focus pp. 582-596

Simeng Han, Werner Reinartz and Bernd Skiera

Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach pp. 597-620

Shaphali Gupta and Divya Ramachandran

How Dispersive Opinions Affect Consumer Decisions: Endowment Effect Guides Attributional Inferences pp. 621-638

Guangming Xie, Kevin Lü, Suraksha Gupta, Yushi Jiang and Li Shi

Channel Intermediaries and Manufacturer Performance: An Exploratory Investigation in an Emerging Market pp. 639-657

Amalesh Sharma, Koray Cosguner, Tarun K. Sharma and Manoj Motiani

The role of machine learning analytics and metrics in retailing research pp. 658-675

Wang, Xin (Shane), Ryoo, Jun Hyun (Joseph), Neil Bendle and Praveen K. Kopalle

A Comparison of Return Rate Calculation Methods: Evidence from 16 Retailers pp. 676-696

Siham El Kihal, Namig Nurullayev, Christian Schulze and Bernd Skiera

Predicting Under- and Overperforming SKUs within the Distribution–Market Share Relationship pp. 697-714

Martin Hirche, Paul W. Farris, Luke Greenacre, Yiran Quan and Susan Wei

A score-driven model of short-term demand forecasting for retail distribution centers pp. 715-725

Henrique Hoeltgebaum, Denis Borenstein, Cristiano Fernandes and Álvaro Veiga

Joint In-Season and Out-of-Season Promotion Demand Forecasting in a Retail Environment pp. 726-745

Jannik Wolters and Arnd Huchzermeier

Keyword Selection Strategies in Search Engine Optimization: How Relevant is Relevance? pp. 746-763

Mayank Nagpal and J. Andrew Petersen

Customized Targeting Strategies for Category Coupons to Maximize CLV and Minimize Cost pp. 764-779

Bernhard von Mutius and Arnd Huchzermeier

Volume 97, issue 3, 2021

Matching the Personal Initiative Capabilities of FLEs to Their Self-Regulatory Processes and the Firm's Initiative Climate pp. 319-335

Phyra Sok, Tracey S. Danaher and Keo Mony Sok

An Investigation of Consumer Subjective Knowledge in Frontline Interactions pp. 336-346

Bryan Hochstein, Willy Bolander, Brett Christenson, Alexander B. Pratt and Kristy Reynolds

Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance: A research note pp. 347-358

Valter Afonso Vieira, Leticia Fernandes de Negreiros, Raj Agnihotri and Khashayar Afshar Bakeshloo

The impact of supply disruption risk on a retailer’s pricing and procurement strategies in the presence of a substitute product pp. 359-376

Shahryar Gheibi and Scott Fay

The effect of permanent product discounts and order coupons on purchase incidence, purchase quantity, and spending pp. 377-393

Huan Liu, Lara Lobschat, Peter C. Verhoef and Hong Zhao

On the Extendibility of Brands with Subordinate versus Basic Category Concepts pp. 394-404

Omer Topaloglu, Piyush Kumar and Mayukh Dass

Contractual Discrimination in Franchise Relationships pp. 405-423

Rajeev J. Sawant, Mahima Hada and Simon J. Blanchard

Customizing calories: How rejecting (vs. selecting) ingredients leads to lower calorie estimation and unhealthier food choices pp. 424-438

Ali Besharat, Marisabel Romero and Kelly Haws

All or Nothing in Sensory Marketing: Must All or Only Some Sensory Attributes Be Congruent With a Product’s Primary Function? pp. 439-458

Andreas Fürst, Nina Pečornik and Christian Binder

Influencing Consumer Responses to Highly Aesthetic Products: The Role of Mindsets pp. 459-476

Ying-Ching Lin and Chiu-Chi Angela Chang

Which Products are More Responsive to In-Store Displays: Utilitarian or Hedonic? pp. 477-491

Álvaro Garrido-Morgado, Óscar González-Benito, Mercedes Martos-Partal and Katia Campo

Volume 97, issue 2, 2021

Going Online for Groceries: Drivers of Category-Level Share of Wallet Expansion pp. 154-172

Katia Campo, Lien Lamey, Els Breugelmans and Kristina Melis

How Do Social Norms Influence Parents’ Food Choices for Their Children? The Role of Social Comparison and Implicit Self-Theories pp. 173-190

Jens Hogreve, Shashi Matta, Alexander S. Hettich and Rebecca Walker Reczek

Picking Gifts for Picky People pp. 191-206

Andong Cheng, Margaret G. Meloy and Evan Polman

How Do Customers Alter Their Basket Composition When They Perceive the Retail Store to Be Crowded? An Empirical Study pp. 207-216

Aylin Aydinli, Lien Lamey, Kobe Millet, Anne ter Braak and Maya Vuegen

Drown or Blossom? The Impact of Perceived Chronic Time Pressure on Retail Salespeople's Performance and Customer–Salesperson Relationships pp. 217-237

Hanaa Ryari, Sascha Alavi and Jan Wieseke

Expertise Makes Perfect: How the Variance of a Reviewer's Historical Ratings Influences the Persuasiveness of Online Reviews pp. 238-250

Xiaoyue Wu, Liyin Jin and Qian Xu

Intermediate Choice Lists: How Product Attributes Influence Purchase Likelihood in a Self-Imposed Delay pp. 251-266

Deidre Popovich and Ryan Hamilton

The Cosmopolitan Servicescape pp. 267-287

Bernardo Figueiredo, Hanne Pico Larsen and Jonathan Bean

The Power of Consequential Product Sounds pp. 288-300

Christine Ringler, Nancy J. Sirianni and Brett Christenson

Children's Perceived Value: Conceptualization, Scale Development, and Validation pp. 301-315

Janine Williams, Aaron Gazley and Nicholas Ashill

Volume 97, issue 1, 2021

Navigating the Retailing Frontier through Academic and Practitioner Collaboration pp. 2-5

Dinesh K. Gauri and Dhruv Grewal

Strategizing Retailing in the New Technology Era pp. 6-12

Dhruv Grewal, Dinesh K. Gauri, Anne L. Roggeveen and Raj Sethuraman

How Technology is Changing Retail pp. 13-27

Venkatesh Shankar, Kirthi Kalyanam, Pankaj Setia, Alireza Golmohammadi, Seshadri Tirunillai, Tom Douglass, John Hennessey, J.S. Bull and Rand Waddoups

How artificial intelligence will affect the future of retailing pp. 28-41

Abhijit Guha, Dhruv Grewal, Praveen K. Kopalle, Michael Haenlein, Matthew J. Schneider, Hyunseok Jung, Rida Moustafa, Dinesh R. Hegde and Gary Hawkins

Evolution of retail formats: Past, present, and future pp. 42-61

Dinesh K. Gauri, Rupinder P. Jindal, Brian Ratchford, Edward Fox, Amit Bhatnagar, Aashish Pandey, Jonathan R. Navallo, John Fogarty, Stephen Carr and Eric Howerton

Sustainable Retailing pp. 62-80

Gautham G. Vadakkepatt, Karen Page Winterich, Vikas Mittal, Walter Zinn, Lauren Beitelspacher, John Aloysius, Jessica Ginger and Julie Reilman

Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies pp. 81-98

Anne L. Roggeveen, Dhruv Grewal, John Karsberg, Stephanie M. Noble, Jens Nordfält, Vanessa M. Patrick, Elisa Schweiger, Gonca Soysal, Annemarie Dillard, Nora Cooper and Richard Olson

The Future of Private Labels: Towards a Smart Private Label Strategy pp. 99-115

Katrijn Gielens, Yu Ma, Aidin Namin, Raj Sethuraman, Ronn J. Smith, Robert C. Bachtel and Suzanne Jervis

Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time pp. 116-132

Daniel Villanova, Anand V. Bodapati, Nancy M. Puccinelli, Michael Tsiros, Ronald C. Goodstein, Tarun Kushwaha, Rajneesh Suri, Henry Ho, Renee Brandon and Cheryl Hatfield

Insight is power: Understanding the terms of the consumer-firm data exchange pp. 133-149

Manfred Krafft, V. Kumar, Colleen Harmeling, Siddharth Singh, Ting Zhu, Jialie Chen, Tom Duncan, Whitney Fortin and Erin Rosa

Volume 96, issue 4, 2020

Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review pp. 458-473

Shintaro Okazaki, Martin Eisend, Kirk Plangger, Ko de Ruyter and Dhruv Grewal

Data Privacy in Retail pp. 474-489

Kelly D. Martin, Jisu J. Kim, Robert W. Palmatier, Lena Steinhoff, David W. Stewart, Beth A. Walker, Yonggui Wang and Scott K. Weaven

Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth pp. 490-506

Gaetano Aiello, Raffaele Donvito, Diletta Acuti, Laura Grazzini, Valentina Mazzoli, Virginia Vannucci and Giampaolo Viglia

Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements pp. 507-523

Margarita Bidler, Johanna Zimmermann, Jan H. Schumann and Thomas Widjaja

What Information Do Shoppers Share? The Effect of Personnel-, Retailer-, and Country-Trust on Willingness to Share Information pp. 524-547

Monica Grosso, Sandro Castaldo, Li, Hua (Ariel) and Bart Larivière

Conflict Aftermath: Dispute Resolution and Financial Performance in Franchising pp. 548-562

Jeff Jianfeng Wang, Marko Grünhagen, Ji, Li (Jenny) and Zheng, Xu (Vivian)

Resale Price Maintenance: Customer Service Without Free Riding pp. 563-577

Charles A. Ingene, Mark E. Parry and Zibin Xu

Consumer Reactance to Promotional Favors pp. 578-589

Marco Bertini and Aylin Aydinli

The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence pp. 590-605

Subhash Jha, M.S. Balaji, Joann Peck, Jared Oakley and George D. Deitz

Volume 96, issue 3, 2020

Identifying omnichannel deal prone segments, their antecedents, and their consequences pp. 310-327

Sara Valentini, Scott A. Neslin and Elisa Montaguti

Automated Product Recommendations with Preference-Based Explanations pp. 328-343

André Marchand and Paul Marx

Getting Personal in Public!? How Consumers Respond to Public Personalized Advertising in Retail Stores pp. 344-361

Nicole J. Hess, Corinne M. Kelley, Maura L. Scott, Martin Mende and Jan H. Schumann

Consequences of Perceived Crowding: A Meta-Analytical Perspective pp. 362-382

Markus Blut and Gopalkrishnan R. Iyer

Is $0 Better than Free? Consumer Response to “$0” versus “Free” Framing of a Free Promotion pp. 383-396

Jieun Koo and Kwanho Suk

The Upside of Down: Presenting a Price in a Low or High Location Influences How Consumers Evaluate It pp. 397-410

Michael J. Barone, Keith S. Coulter and Xingbo Li

Store Closings and Retailer Profitability: A Contingency Perspective pp. 411-433

Cong Feng and Scott Fay

Mitigating the Negative Effects of Regional Clustering in Franchising: The Roles of Governance Mechanisms pp. 434-444

Xu Vivian Zheng, Li Jenny Ji and Chenting Su

Volume 96, issue 2, 2020

The Influence of Payment Mechanisms on Pricing: When Mental Imagery Stimulates Desire for Money pp. 178-188

Xiaobing Xu, Rong Chen and Lan Jiang

Counterfeiters in Online Marketplaces: Stealing Your Sales or Sharing Your Costs pp. 189-202

Jiong Sun, Xing Zhang and Qingyuan Zhu

Luxury Single- versus Multi-Brand Stores: The Effect of Consumers’ Hedonic Goals on Brand Comparisons pp. 203-219

Perrine Desmichel and Bruno Kocher

The Price of Power: How Firm’s Market Power Affects Perceived Fairness of Price Increases pp. 220-234

Zhi Lu, Lisa E. Bolton, Sharon Ng and Haipeng (Allan) Chen

Premiums Paid for What You Believe In: The Interactive Roles of Price Promotion and Cause Involvement on Consumer Response pp. 235-250

Claire Heeryung Kim and Eunjoo Han

The Role of Hedonic and Utilitarian Motives on the Effectiveness of Partitioned Pricing pp. 251-265

Jungsil Choi, Sreedhar R. Madhavaram and Hyun Young Park

Shape Matters: Package Shape Informs Brand Status Categorization and Brand Choice pp. 266-281

Huan Chen, Jun Pang, Minkyung Koo and Vanessa M. Patrick

Dynamic Right-Slanted Fonts Increase the Effectiveness of Promotional Retail Advertising pp. 282-296

James A. Mead, Rob Richerson and Wenjing Li

Volume 96, issue 1, 2020

Understanding Retail Experiences and Customer Journey Management pp. 3-8

Dhruv Grewal and Anne L. Roggeveen

Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices pp. 9-24

Tandy Chalmers Thomas, Amber M. Epp and Linda L. Price

Social Influence in the Retail Context: A Contemporary Review of the Literature pp. 25-39

Jennifer J. Argo and Darren W. Dahl

Culture and the Consumer Journey pp. 40-54

Sharon Shavitt and Aaron J. Barnes

Political Identity and the Consumer Journey: A Research Review pp. 55-73

Jihye Jung and Vikas Mittal

Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption pp. 74-87

Emanuel de Bellis and Gita Venkataramani Johar

The Power of Personal pp. 88-100

Stijn M.J. van Osselaer, Christoph Fuchs, Martin Schreier and Stefano Puntoni

On the Experience and Engineering of Consumer Pride, Consumer Excitement, and Consumer Relaxation in the Marketplace pp. 101-127

Michel Tuan Pham and Jennifer J. Sun

The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience pp. 128-137

Anne L. Roggeveen, Dhruv Grewal and Elisa B. Schweiger

The Role of Numbers in the Customer Journey pp. 138-154

Shelle Santana, Manoj Thomas and Vicki G. Morwitz

Brand Building on the Doorstep: The Importance of the First (Physical) Impression pp. 155-167

C. Page Moreau