Journal of Retailing

2008 - 2025

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Bridging the B2C and B2B Research Divide: The Domain of Retailing Literature pp. 371-397: Rajiv P. Dant and James R. Brown
Multichannel Shopper Segments and Their Covariates pp. 398-413: Umut Konuş, Peter C. Verhoef and Scott A. Neslin
Memory-Based Store Price Judgments: The Role of Knowledge and Shopping Experience pp. 414-423: Chezy Ofir, Priya Raghubir, Gili Brosh, Kent B. Monroe and Amir Heiman
The Effect of Compensation on Repurchase Intentions in Service Recovery pp. 424-434: Dhruv Grewal, Anne L. Roggeveen and Michael Tsiros
Relational Resources in Interorganizational Exchange: The Effects of Trade Equity and Brand Equity pp. 435-448: Donna F. Davis and John T. Mentzer
Consumer and Retailer Promotions: Who is Better Off? pp. 449-460: Simon Pierre Sigué
Fraudulent Return Proclivity: An Empirical Analysis pp. 461-476: Lloyd C. Harris
Order Effect and Vendor Inspection in Online Comparison Shopping pp. 477-486: Xu, Yunjie (Calvin) and Hee-Woong Kim
The Use of Persuasion Management Strategies by Identity-Vulnerable Consumers: The Case of Urban Heterosexual Male Shoppers pp. 487-499: Linda Tuncay and Cele C. Otnes

A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses pp. 243-255: Steven P. Brown and Son K. Lam
Understanding the Determinants of Retail Strategy: An Empirical Analysis pp. 256-267: Dinesh Kumar Gauri, Minakshi Trivedi and Dhruv Grewal
Consumer Responses to Vertical Service Line Extensions pp. 268-280: Jing Lei, Ko de Ruyter and Martin Wetzels
The Impact of Brand Delisting on Store Switching and Brand Switching Intentions pp. 281-296: Laurens M. Sloot and Peter C. Verhoef
Do Shoppers Like Electronic Coupons? pp. 297-307: Song-Zan Chiou-Wei and J. Jeffrey Inman
Rapport-Building Behaviors Used by Retail Employees pp. 308-324: Dwayne D. Gremler and Kevin P. Gwinner
Optimal Guaranteed Profit Margins for Both Vendors and Retailers in the Fashion Apparel Industry pp. 325-333: Chang Hwan Lee and Byong-Duk Rhee
Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study pp. 334-353: Candice R. Hollenbeck, Cara Peters and George M. Zinkhan
“Surprise Gift” Purchases: Customer Insights from the Small Electrical Appliances Market pp. 354-369: Joëlle Vanhamme and Cees J.P.M. de Bont

Effects of service setting and other consumers’ age on the service perceptions of young consumers pp. 137-149: Mrugank V. Thakor, Rajneesh Suri and Katayoun Saleh
Strategies to offset performance failures: The role of brand equity pp. 151-164: Michael K. Brady, J. Joseph Cronin, Gavin L. Fox and Michelle L. Roehm
Store inventory can affect demand: Empirical evidence from magazine retailing pp. 165-179: Martin A. Koschat
Product form bundling: Implications for marketing digital products pp. 181-194: Nevena T. Koukova, P.K. Kannan and Brian T. Ratchford
Customer complaining: The role of tie strength and information control pp. 195-204: Vikas Mittal, John W. Huppertz and Adwait Khare
Protecting children's privacy online: How parental mediation strategies affect website safeguard effectiveness pp. 205-217: May O. Lwin, Andrea J.S. Stanaland and Anthony D. Miyazaki
Shopping context and consumers’ mental representation of complex shopping trip decision problems pp. 219-232: Benedict Dellaert, Theo A. Arentze and Harry J.P. Timmermans
The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry pp. 233-242: Wenjing Duan, Bin Gu and Andrew B. Whinston

Scientific method and retailing research: A retrospective pp. 1-13: James R. Brown and Rajiv P. Dant
Cross-buying in retailing: Drivers and consequences pp. 15-27: V. Kumar, Morris George and Joseph Pancras
Trip chaining behavior in multi-destination shopping trips: A field experiment and laboratory replication pp. 29-38: Charles M. Brooks, Patrick J. Kaufmann and Donald R. Lichtenstein
Franchising as a plural system: A risk-based explanation pp. 39-47: Thomas Bürkle and Thorsten Posselt
Using transformational appeals to enhance the retail experience pp. 49-57: Gillian Naylor, Susan Bardi Kleiser, Julie Baker and Eric Yorkston
Selling an opaque product through an intermediary: The case of disguising one's product pp. 59-75: Scott Fay
A categorization of small retailer research streams: What does it portend for future research? pp. 77-94: Rodney C. Runyan and Cornelia Droge
Pricing of mall services in the presence of sales leakage pp. 95-117: Hong Yuan and Aradhna Krishna
Global media, local metaphor: Television shopping and marketing-as-relationship in America, Japan, and Taiwan pp. 119-129: Clyde A. Warden, Stephen Chi-Tsun Huang, Tsung-Chi Liu and Wann-Yih Wu