Journal of Retailing

2008 - 2025

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 92, issue 4, 2016

Survival of The Fittest: How Competitive Service Overlap and Retail Format Impact Incumbents’ Vulnerability to New Entrants pp. 383-396

Efua Obeng, Ryan Luchs, J. Jeffrey Inman and John Hulland

An Empirical Investigation of Online Gray Markets pp. 397-410

Kexin Zhao, Xia Zhao and Jing Deng

Reimagining Society Through Retail Practice pp. 411-425

Joel Hietanen, Pekka Mattila, John W. Schouten, Antti Sihvonen and Sammy Toyoki

Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness? pp. 426-444

Robert Mai, Claudia Symmank and Berenike Seeberg-Elverfeldt

Competitive Package Size Decisions pp. 445-469

Koichi Yonezawa and Timothy J. Richards

A Model for Inferring Market Preferences from Online Retail Product Information Matrices pp. 470-485

Timothy J. Gilbride, Imran S. Currim, Ofer Mintz and S. Siddarth

Limited Edition for Me and Best Seller for You: The Impact of Scarcity versus Popularity Cues on Self versus Other-Purchase Behavior pp. 486-499

Laurie Wu and Christopher Lee

E-Service Quality: Development of a Hierarchical Model pp. 500-517

Markus Blut

Volume 92, issue 3, 2016

To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns pp. 253-267

Alec Minnema, Tammo H.A. Bijmolt, Sonja Gensler and Thorsten Wiesel

A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet? pp. 268-286

Kristina Melis, Katia Campo, Lien Lamey and Els Breugelmans

Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers pp. 287-299

Peter R. Darke, Michael K. Brady, Ray L. Benedicktus and Andrew E. Wilson

Battling for the Household's Category Buck: Can Economy Private Labels Defend Supermarkets Against the Hard-Discounter Threat? pp. 300-318

Mark Vroegrijk, Els Gijsbrechts and Katia Campo

The Effectiveness of E-tailers’ Communication Practices in Stimulating Sales of Niche versus Popular Products pp. 319-332

Brinja Meiseberg

Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector pp. 333-351

Els Breugelmans and Katia Campo

Advertising Effects Under Consumer Heterogeneity – The Moderating Role of Brand Experience, Advertising Recall and Attitude pp. 352-372

German Zenetti and Daniel Klapper

Does Greater Online Assortment Pay? An Empirical Study Using Matched Online and Catalog Shoppers pp. 373-382

Junzhao Ma

Volume 92, issue 2, 2016

Pricing Strategies for Hybrid Bundles: Analytical Model and Insights pp. 133-146

Jeffrey Meyer and Venkatesh Shankar

The Economic Benefits to Retailers from Customer Participation in Proprietary Web Panels pp. 147-161

B.J. Allen, Utpal M. Dholakia and Suman Basuroy

The Influence of Trait and State Narcissism on the Uniqueness of Mass-Customized Products pp. 162-172

Emanuel de Bellis, David E. Sprott, Andreas Herrmann, Hans-Werner Bierhoff and Elke Rohmann

Sometimes “Fee” Is Better Than “Free”: Token Promotional Pricing and Consumer Reactions to Price Promotion Offering Product Upgrades pp. 173-184

Wen Mao

Helping Firms Reduce Complexity in Multichannel Online Data: A New Taxonomy-Based Approach for Customer Journeys pp. 185-203

Eva Anderl, Jan Hendrik Schumann and Werner Kunz

When Should Private Label Brands Endorse Ethical Attributes? pp. 204-217

H. Onur Bodur, Maryam Tofighi and Bianca Grohmann

Competitive Effects of Wal-Mart Supercenter Entry: Moderating Roles of Category and Brand Characteristics pp. 218-225

Satheesh Seenivasan and Debabrata Talukdar

The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review pp. 226-235

Narayan Janakiraman, Holly A. Syrdal and Ryan Freling

Which Categories and Brands to Promote with Targeted Coupons to Reward and to Develop Customers in Supermarkets pp. 236-251

Ignacio Osuna, Jorge González and Mario Capizzani

Volume 92, issue 1, 2016

Alliteration Alters: Phonetic Overlap in Promotional Messages Influences Evaluations and Choice pp. 1-12

Derick F. Davis, Rajesh Bagchi and Lauren G. Block

The Out-of-Stock (OOS) Effect on Choice Shares of Available Options pp. 13-24

Yunhui Huang and Y. Charles Zhang

Identifying Demand Effects in a Large Network of Product Categories pp. 25-39

Sarah Gelper, Ines Wilms and Christophe Croux

Saving on Discounts through Accurate Sensing – Salespeople's Estimations of Customer Price Importance and Their Effects on Negotiation Success pp. 40-55

Sascha Alavi, Jan Wieseke and Jan H. Guba

Gilt and Guilt: Should Luxury and Charity Partner at the Point of Sale? pp. 56-64

Henrik Hagtvedt and Vanessa M. Patrick

Impact of Healthy Alternatives on Consumer Choice: A Balancing Act pp. 65-82

Minakshi Trivedi, Karthik Sridhar and Ashish Kumar

Music Congruity Effects on Product Memory, Perception, and Choice pp. 83-95

Adrian C. North, Lorraine P. Sheridan and Charles S. Areni

Measuring the Impact of Price Guarantees on Bidding in Consumer Online Auctions pp. 96-108

Ernan Haruvy and Peter Popkowski Leszczyc

Unit Pricing Increases Price Sensitivity Even When Products are of Identical Size pp. 109-121

Jun Yao and Harmen Oppewal

Do Digital Displays Enhance Sales? Role of Retail Format and Message Content pp. 122-131

Anne L. Roggeveen, Jens Nordfält and Dhruv Grewal

Volume 91, issue 4, 2015

The Evolution of Marketing Channels: Trends and Research Directions pp. 546-568

George F. Watson, Stefan Worm, Robert W. Palmatier and Shankar Ganesan

The Evolution of Marketing Channel Research Domains and Methodologies: An Integrative Review and Future Directions pp. 569-585

Manfred Krafft, Oliver Goetz, Murali Mantrala, Francesca Sotgiu and Sebastian Tillmanns

The Role of Marketing Channels in Supply Chain Management pp. 586-609

Irina V. Kozlenkova, G. Tomas M. Hult, Donald J. Lund, Jeannette A. Mena and Pinar Kekec

Looking Back to Move Forward: A Review of the Evolution of Research in International Marketing Channels pp. 610-626

Jessica J. Hoppner and David A. Griffith

Leveraging Distribution to Maximize Firm Performance in Emerging Markets pp. 627-643

V. Kumar, Sarang Sunder and Amalesh Sharma

Consumer Brand Marketing through Full- and Self-Service Channels in an Emerging Economy pp. 644-659

Rajkumar Venkatesan, Paul Farris, Leandro A. Guissoni and Marcos Fava Neves

B2B Channel Partner Programs: Disentangling Indebtedness from Gratitude pp. 660-678

Jan Pelser, Ko de Ruyter, Martin Wetzels, Dhruv Grewal, David Cox and Jacqueline van Beuningen

E-Service Quality: A Meta-Analytic Review pp. 679-700

Markus Blut, Nivriti Chowdhry, Vikas Mittal and Christian Brock

Volume 91, issue 3, 2015

User Reviews Variance, Critic Reviews Variance, and Product Sales: An Exploration of Customer Breadth and Depth Effects pp. 372-389

Feng Wang, Xuefeng Liu and Fang, Eric (Er)

The Importance of Trust for Personalized Online Advertising pp. 390-409

Alexander Bleier and Maik Eisenbeiss

Now that's a Bright Idea: The Influence of Consumer Elaboration and Distance Perceptions on Sustainable Choices pp. 410-421

Andrea Heintz Tangari, Scot Burton and Ronn J. Smith

To Choose or to Reject: The Effect of Decision Frame on Food Customization Decisions pp. 422-435

Anish Nagpal, Jing Lei and Adwait Khare

Drivers of and Barriers to Organic Purchase Behavior pp. 436-450

Jenny Van Doorn and Peter C. Verhoef

The Effect of Probabilistic Selling on the Optimal Product Mix pp. 451-467

Scott Fay, Jinhong Xie and Cong Feng

Auction Fever! How Time Pressure and Social Competition Affect Bidders’ Arousal and Bids in Retail Auctions pp. 468-485

Marc T.P. Adam, Jan Krämer and Marius B. Müller

When Sales Managers and Salespeople Disagree in the Appreciation for Their Firm: The Phenomenon of Organizational Identification Tension pp. 486-515

Florian Kraus, Till Haumann, Michael Ahearne and Jan Wieseke

The Impact of Consumer Confidence on Store Satisfaction and Share of Wallet Formation pp. 516-532

Auke Hunneman, Peter C. Verhoef and Laurens M. Sloot

A COOL Effect: The Direct and Indirect Impact of Country-of-Origin Disclosures on Purchase Intentions for Retail Food Products pp. 533-542

Christopher Berry, Amaradri Mukherjee, Scot Burton and Elizabeth Howlett

Volume 91, issue 2, 2015

From Multi-Channel Retailing to Omni-Channel Retailing pp. 174-181

Peter C. Verhoef, P.K. Kannan and J. Jeffrey Inman

Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment pp. 182-197

Koen Pauwels and Scott A. Neslin

The Impact of Cross-Channel Integration on Retailers’ Sales Growth pp. 198-216

Lanlan Cao and Li Li

On the Go: How Mobile Shopping Affects Customer Purchase Behavior pp. 217-234

Rebecca Jen-Hui Wang, Edward C. Malthouse and Lakshman Krishnamurthi

The Impact of Different Touchpoints on Brand Consideration pp. 235-253

Shane Baxendale, Emma K. Macdonald and Hugh N. Wilson

Social Contagion and Customer Adoption of New Sales Channels pp. 254-271

Tolga Bilgicer, Kamel Jedidi, Donald R. Lehmann and Scott A. Neslin

The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter? pp. 272-288

Kristina Melis, Katia Campo, Els Breugelmans and Lien Lamey

The Hare and the Tortoise: Do Earlier Adopters of Online Channels Purchase More? pp. 289-308

Jing Li, Umut Konuş, Koen Pauwels and Fred Langerak

Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration pp. 309-325

Dennis Herhausen, Jochen Binder, Marcus Schoegel and Andreas Herrmann

Shopping Benefits of Multichannel Assortment Integration and the Moderating Role of Retailer Type pp. 326-342

Oliver Emrich, Michael Paul and Thomas Rudolph

Substitution or Promotion? The Impact of Price Discounts on Cross-Channel Sales of Digital Movies pp. 343-357

Jing Gong, Michael Smith and Rahul Telang

Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance pp. 358-369

Adam Rapp, Thomas L. Baker, Daniel G. Bachrach, Jessica Ogilvie and Lauren Skinner Beitelspacher

Volume 91, issue 1, 2015

Organizing Products with Complements versus Substitutes: Effects on Store Preferences as a Function of Effort and Assortment Perceptions pp. 1-18

Kristin Diehl, Erica van Herpen and Cait Lamberton

An Analysis of Assortment Choice in Grocery Retailing pp. 19-33

Kyuseop Kwak, Sri Devi Duvvuri and Gary J. Russell

Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness pp. 34-49

Elizabeth Aguirre, Dominik Mahr, Dhruv Grewal, Ko de Ruyter and Martin Wetzels

Strategic Role of Retailer Bundling in a Distribution Channel pp. 50-67

Qingning Cao, Xianjun Geng and Jun Zhang

Success Factors in Product Seeding: The Role of Homophily pp. 68-88

Mohammad G. Nejad, Mehdi Amini and Emin Babakus

Service-Dominant Orientation: Measurement and Impact on Performance Outcomes pp. 89-108

Ingo O. Karpen, Liliana L. Bove, Bryan A. Lukas and Michael J. Zyphur

Managing Complaints to Improve Customer Profitability pp. 109-124

Jesus Cambra-Fierro, Iguacel Melero and F. Javier Sese

Online Price Search: Impact of Price Comparison Sites on Offline Price Evaluations pp. 125-139

H. Onur Bodur, Noreen M. Klein and Neeraj Arora

How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships? pp. 140-153

Lisa E. Bolton and Anna S. Mattila

The Roles of Cultural Elements in International Retailing of Cultural Products: An Application to the Motion Picture Industry pp. 154-170

Sangkil Moon and Reo Song