Journal of Retailing

2008 - 2025

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 90, issue 4, 2014

A Network Bidder Behavior Model in Online Auctions: A Case of Fine Art Auctions pp. 445-462

Mayukh Dass, Srinivas K. Reddy and Dawn Iacobucci

Contrasting the Drivers of Switching Intent and Switching Behavior in Contractual Service Settings pp. 463-480

Jochen Wirtz, Ping Xiao, Jeongwen Chiang and Naresh Malhotra

Gift Cards and Gifted Cash: The Impact of Fit between Gift Type and Message Construal pp. 481-492

Qing Yao and Rong Chen

An Empirical Investigation of Composite Product Choice pp. 493-510

Kalpesh Kaushik Desai, Dinesh Kumar Gauri and Yu Ma

Simple Decision Aids and Consumer Decision Making pp. 511-523

Nicholas H. Lurie and Na Wen

Is Beauty in the Aisles of the Retailer? Package Processing in Visually Complex Contexts pp. 524-537

Ulrich R. Orth and Roberta C. Crouch

Selling Vertically Differentiated Products under One Roof or Two? A Signaling Model of a Retailer's Roof Policies pp. 538-551

Xubing Zhang and Yong Cao

The Recent versus The Out-Dated: An Experimental Examination of the Time-Variant Effects of Online Consumer Reviews pp. 552-566

Liyin Jin, Bingyan Hu and Yanqun He

Affect versus Cognition in the Chain from Perceived Quality to Customer Loyalty: The Roles of Product Beliefs and Experience pp. 567-586

Björn Frank, Boris Herbas Torrico, Takao Enkawa and Shane J. Schvaneveldt

Do Retailers Benefit from Deploying Customer Analytics? pp. 587-593

Frank Germann, Gary L. Lilien, Lars Fiedler and Matthias Kraus

Volume 90, issue 3, 2014

Offline and Online Search in Used Durables Markets pp. 301-320

Sonika Singh, Brian T. Ratchford and Ashutosh Prasad

Asymmetric Perception of Sparse Shelves in Retail Displays pp. 321-331

Francesco Massara, Daniele Porcheddu and Robert D. Melara

Price Knowledge During Grocery Shopping: What We Learn and What We Forget pp. 332-346

Birger Boutrup Jensen and Klaus G. Grunert

M(Art)Worlds: Consumer Perceptions of How Luxury Brand Stores Become Art Institutions pp. 347-364

Annamma Joy, Jeff Jianfeng Wang, Tsang-Sing Chan, John F. Sherry and Geng Cui

Pleasantly Plump: Offsetting Negative Obesity Stereotypes for Frontline Service Employees pp. 365-378

Kelly O. Cowart and Michael K. Brady

The Impact of Category Captainship on the Breadth and Appeal of a Retailer's Assortment pp. 379-392

Mümin Kurtuluş, Sezer Ülkü, Jeffrey P. Dotson and Alper Nakkas

On the Edge of Buying: A Targeting Approach for Indecisive Buyers Based on Willingness-to-Pay Ranges pp. 393-407

Florian Dost, Robert Wilken, Maik Eisenbeiss and Bernd Skiera

New Insights in the Moderating Effect of Switching Costs on the Satisfaction–Repurchase Behavior Link pp. 408-427

Liane Nagengast, Heiner Evanschitzky, Markus Blut and Thomas Rudolph

Utilitarian and Hedonic Motivators of Shoppers’ Decision to Consult with Salespeople pp. 428-441

Alexander Haas and Peter Kenning

Volume 90, issue 2, 2014

Taking private labels upmarket: Empirical generalizations on category drivers of premium private label introductions pp. 125-140

Anne ter Braak, Inge Geyskens and Marnik G. Dekimpe

Determinants of Store Brand Share pp. 141-153

Raj Sethuraman and Katrijn Gielens

Distribution and Market Share pp. 154-167

Kenneth Wilbur and Paul W. Farris

Shelf space elasticity: A meta-analysis pp. 168-181

Martin Eisend

A Meta-analysis of Loss Aversion in Product Choice pp. 182-197

Nico Neumann and Ulf Böckenholt

The Contingent Effects of Semantic Price Cues pp. 198-205

Dhruv Grewal, Anne L. Roggeveen and Joan Lindsey-Mullikin

Empirical Generalizations in Search Engine Advertising pp. 206-216

Nadia Abou Nabout, Markus Lilienthal and Bernd Skiera

How Online Product Reviews Affect Retail Sales: A Meta-analysis pp. 217-232

Kristopher Floyd, Ryan Freling, Saad Alhoqail, Hyun Young Cho and Traci Freling

The Antecedents and Moderators of Offline Information Search: A Meta-Analysis pp. 233-254

Moutusy Maity, Mayukh Dass and Naresh K. Malhotra

The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis pp. 255-274

Stephanie M. Tully and Russell S. Winer

The Impact of Service Characteristics on the Switching Costs–Customer Loyalty Link pp. 275-290

Markus Blut, Sharon E. Beatty, Heiner Evanschitzky and Christian Brock

The Accuracy of Scanned Prices pp. 291-300

David M. Hardesty, Ronald C. Goodstein, Dhruv Grewal, Anthony D. Miyazaki and Praveen Kopalle

Volume 90, issue 1, 2014

Consumer Response to Package Downsizing: Evidence from the Chicago Ice Cream Market pp. 1-12

Metin Çakır and Joseph V. Balagtas

Shopper Response to Front-of-Package Nutrition Labeling Programs: Potential Consumer and Retail Store Benefits pp. 13-26

Christopher L. Newman, Elizabeth Howlett and Scot Burton

Improving the Effect of Guarantees: The Role of a Retailer's Reputation pp. 27-39

Anne L. Roggeveen, Ronald C. Goodstein and Dhruv Grewal

Coupon Trading and its Impacts on Consumer Purchase and Firm Profits pp. 40-61

Meng Su, Xiaona Zheng and Luping Sun

Socialization Tactics of New Retail Employees: A Pathway to Organizational Commitment pp. 62-73

Chuanyi Tang, Yongmei Liu, Hyunjoo Oh and Barton Weitz

It's Closing Time: Territorial Behaviors from Customers in Response to Front Line Employees pp. 74-92

Christy Ashley and Stephanie M. Noble

Surprise, Surprise. Ambient Media as Promotion Tool for Retailers pp. 93-110

Katharina Hutter and Stefan Hoffmann

Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits pp. 111-118

Jan H. Schumann, Nancy V. Wünderlich and Heiner Evanschitzky

Volume 89, issue 4, 2013

To Whom, When, and How Much to Discount? A Constrained Optimization of Customized Temporal Discounts pp. 361-373

Joseph Johnson, Gerard J. Tellis and Edward H. Ip

Maximizing Profits for a Multi-Category Catalog Retailer pp. 374-396

Morris George, V. Kumar and Dhruv Grewal

Positive affect moderates the impact of assortment size on choice satisfaction pp. 397-408

Gerri Spassova and Alice M. Isen

Evaluating and Managing Brand Repurchase Across Multiple Geographic Retail Markets pp. 409-422

Raj Echambadi, Rupinder P. Jindal and Edward A. Blair

Pure Components versus Pure Bundling in a Marketing Channel pp. 423-437

Marina Girju, Ashutosh Prasad and Brian T. Ratchford

Shaping Retail Brand Personality Perceptions by Bodily Experiences pp. 438-446

Jana Möller and Steffen Herm

Reciprocal Effects of the Corporate Reputation and Store Equity of Retailers pp. 447-459

Bernhard Swoboda, Bettina Berg and Hanna Schramm-Klein

The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity pp. 460-466

Pierre-Yann Dolbec and Jean-Charles Chebat

Volume 89, issue 3, 2013

Capturing the Evolution of Customer–Firm Relationships: How Customers Become More (or Less) Valuable Over Time pp. 231-245

Tanya Mark, Katherine N. Lemon, Mark Vandenbosch, Jan Bulla and Antonello Maruotti

Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research pp. 246-262

V. Kumar, Ilaria Dalla Pozza and Jaishankar Ganesh

Customer Relationship Stage and the Use of Picture-Dominant versus Text-Dominant Advertising: A Field Study pp. 263-280

Michael Lewis, Kimberly A. Whitler and JoAndrea Hoegg

Why Quality May Not Always Win: The Impact of Product Generation Life Cycles on Quality and Network Effects in High-tech Markets pp. 281-300

Richard Gretz and Suman Basuroy

Trust during retail encounters: A touchy proposition pp. 301-314

Ulrich R. Orth, Tatiana Bouzdine-Chameeva and Kathrin Brand

When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation pp. 315-337

Jeff Joireman, Yany Grégoire, Berna Devezer and Thomas M. Tripp

Group Buying: A Strategic Form of Consumer Collective pp. 338-351

Jeff Jianfeng Wang, Xin Zhao and Julie Juan Li

When Out-of-Stock Products DO Backfire: Managing Disclosure Time and Justification Wording pp. 352-359

Gabriele Pizzi and Daniele Scarpi

Volume 89, issue 2, 2013

Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions pp. 115-125

Nancy M. Puccinelli, Rajesh Chandrashekaran, Dhruv Grewal and Rajneesh Suri

Effects of opening and closing stores on chain retailer performance pp. 126-139

Raji Srinivasan, Shrihari Sridhar, Sriram Narayanan and Debika Sihi

Loss leaders and cross-category retailer pass-through: A Bayesian multilevel analysis pp. 140-157

Joseph Pancras, Dinesh K. Gauri and Debabrata Talukdar

Orchestrating rituals through retailers: An examination of gift registry pp. 158-175

Tonya Williams Bradford and John F. Sherry

Trademark Strategy in the Internet Age: Customer Hijacking and the Doctrine of Initial Interest Confusion pp. 176-189

Clifford D. Scott

Building-Up versus Paring-Down: Consumer Responses to Recommendations When Customizing pp. 190-206

Brent Coker and Anish Nagpal

Engaging Dissatisfied Retail Employees to Voice Promotive Ideas: The Role of Continuance Commitment pp. 207-218

Jeffrey P. Boichuk and Bulent Menguc

Examining the Role of Franchisee Normative Expectations in Relationship Evaluation pp. 219-230

Debra Grace, Scott Weaven, Lorelle Frazer and Jeff Giddings

Volume 89, issue 1, 2013

Benchmarking Retail Productivity Considering Retail Pricing and Format Strategy pp. 1-14

Dinesh K. Gauri

Fix It or Leave It? Customer Recovery from Self-service Technology Failures pp. 15-29

Zhen Zhu, Cheryl Nakata, K. Sivakumar and Dhruv Grewal

The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales pp. 30-43

Andreas Herrmann, Manja Zidansek, David E. Sprott and Eric R. Spangenberg

Against the Green: A Multi-method Examination of the Barriers to Green Consumption pp. 44-61

Mark R. Gleim, Jeffery S. Smith, Demetra Andrews and J. Joseph Cronin

Why are Consumers Less Loss Averse in Internal than External Reference Prices? pp. 62-71

Rutger van Oest

Customer Rage Back-Story: Linking Needs-Based Cognitive Appraisal to Service Failure Type pp. 72-87

Jiraporn Surachartkumtonkun, Paul G. Patterson and Janet R. McColl-Kennedy

Staff Word-of-Mouth (SWOM) and retail employee recruitment pp. 88-104

Kathleen A. Keeling, Peter J. McGoldrick and Henna Sadhu

Effectiveness of Exaggerated Advertised Reference Prices: The Role of Decision Time Pressure pp. 105-113

Balaji C. Krishnan, Sujay Dutta and Subhash Jha