International Journal of Productivity and Performance Management

2004 - 2024

Current editor(s): Dr Luisa Huatuco and Dr Nicky Shaw

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Volume 60, issue 8, 2011

The impact of performance management on the results of a non‐profit organization pp. 778-796

Andre de Waal, Robert Goedegebuure and Patricia Geradts

Knowledge of effectiveness and its application in secondary healthcare management pp. 797-812

Outi Simonen, Marja Blom and Elina Viitanen

Is money the panacea? Rewards for knowledge workers pp. 813-823

Gergana Markova and Cameron Ford

Measuring university performance using a knowledge‐based balanced scorecard pp. 824-843

Abouzar Zangoueinezhad and Asghar Moshabaki

Effects of unbalanced incentive measures on buyer performance – an empirical study in Taiwan pp. 844-856

Hsuan‐Lien Chu, Chia‐Ching Cho and Shuen‐Zen Liu

Shadow banking: accounting for Canada's productivity gap pp. 857-864

Peter Watkins

Volume 60, issue 7, 2011

Evolutionary paths of performance measurement pp. 662-687

Suwit Srimai, Jack Radford and Chris Wright

When is a balanced scorecard a balanced scorecard? pp. 688-708

Marvin Soderberg, Suresh Kalagnanam, Norman T. Sheehan and Ganesh Vaidyanathan

Process ownership, process performance measurement and firm performance pp. 709-720

Markus Kohlbacher and Stefan Gruenwald

Efficiency and technological change in health care services in Ontario pp. 721-745

Hedayet Chowdhury, Walter Wodchis and Audrey Laporte

A weighted similarity coefficient technique for manufacturing facility design pp. 746-757

Elwyn John, Anton Kuznecov, Andrew Thomas and Alan Davies

The productivity potential assessment method pp. 758-770

Peter Almström and Anders Kinnander

Volume 60, issue 6, 2011

Negotiating lean pp. 550-566

Esben Rahbek Gjerdrum Pedersen and Mahad Huniche

Determinants of manufacturing productivity: pilot study on labor‐intensive industries pp. 567-582

Shahidul Islam and S.T. Syed Shazali

Performance measurement systems in supply chains pp. 583-602

Richard Cuthbertson and Wojciech Piotrowicz

Economic value added: a useful tool for SME performance management pp. 603-621

Moujib Bahri, Josée St‐Pierre and Ouafa Sakka

The relationship between governance and NPD performance and the mediating role of tie strength pp. 622-641

E. Teimoury, M. Fesharaki and A. Bazyar

Optimization of actuator performance using robust engineering and feature selection methodologies pp. 642-652

Boby John

Volume 60, issue 5, 2011

The practice of the Balanced Scorecard in health care services pp. 427-445

Beata Kollberg and Mattias Elg

A “system dynamics‐based Balanced Scorecard” to support strategic decision making pp. 446-473

Federico Barnabè

IT and non‐IT factors influencing the adoption of BSC systems: a Delphi study from Bahrain pp. 474-492

Emad M. Kamhawi

Performance measurement system implementation using Balanced Scorecard and statistical methods pp. 493-511

Changiz Valmohammadi and Azadeh Servati

Performance measurement based on a total quality approach pp. 512-528

Farhad Anvari and Rodger Edwards

Management branding (MB) pp. 529-543

Alin Aurelian Posteucă

Volume 60, issue 4, 2011

A wage incentive plan for branch managers using the DEA methodology pp. 326-338

Yossi Hadad, Baruch Keren and Ofer Barkai

The use of performance measurement system in logistics change process pp. 339-359

Danilo Hisano Barbosa and Marcel Andreotti Musetti

TFP growth, technological progress and efficiencies change pp. 360-371

Mahamat Hamit‐Haggar

Railroad productivity analysis: case of the American Class I railroads pp. 372-386

Feli X. Shi, Siew Hoon Lim and Junwook Chi

Performance and risk management in strategic cooperation pp. 387-403

Lars Ehrengren and Bengt Hörnsten

Workplace innovation for better jobs and performance pp. 404-415

Frank Pot

Volume 60, issue 3, 2011

Industrial engineering priorities for improved demand chain performance pp. 202-221

D.R. Towill and P. Childerhouse

Generic strategies and performance – evidence from manufacturing firms pp. 222-251

M.K. Nandakumar, Abby Ghobadian and Nicholas O'Regan

Bottom‐up approach for productivity measurement in large public organizations pp. 252-267

Aki Jääskeläinen and Erkki Uusi‐Rauva

A study of total quality management and supply chain management practices pp. 268-288

Faisal Talib, Zillur Rahman and M.N. Qureshi

Structured approach to measure performance in construction research and development pp. 289-310

Udayangani Kulatunga, Dilanthi Amaratunga and Richard Haigh

Clinical productivity system – a decision support model pp. 311-319

Casey C. Bennett

Volume 60, issue 2, 2011

Evaluation of supply chain collaboration: a case of apparel retail industry in India pp. 82-98

R. Anbanandam, D.K. Banwet and Ravi Shankar

How the BSC implementation process shapes its outcome pp. 99-114

Deborah Agostino and Michela Arnaboldi

Relationships, cooperation and development in a Brazilian industrial cluster pp. 115-131

Pedro C. Oprime, Hélcio Martins Tristão and Márcio Lopes Pimenta

A performance measurement view of IT project management pp. 132-151

Rogério Tadeu de Oliveira Lacerda, Leonardo Ensslin and Sandra Rolim Ensslin

Development of a design performance measurement matrix for improving collaborative design during a design process pp. 152-184

Yuanyuan Yin, Shengfeng Qin and Ray Holland

Six Sigma vs Lean pp. 185-190

Jiju Antony

Volume 60, issue 1, 2011

Alignment of inter‐agency supply chains to enhance public sector performance management pp. 9-23

Guy Callender

Imagined promises versus real challenges to public performance management pp. 24-40

Arie Halachmi

Controlling externally autonomised entities by Dutch local governments pp. 41-58

Johan A.M. de Kruijf

Accountability and governance: strengthening extra‐bureaucratic mechanisms in Bangladesh pp. 59-74

Ahmed Shafiqul Huque

Volume 59, issue 8, 2010

Prototype KPIs for rural infrastructure development pp. 717-733

Suchanya Posayanant and Chotchai Chareonngam

An investigation on PMS attributes in service organisations in Malaysia pp. 734-756

Amizawati Mohd Amir, Nik Nazli Nik Ahmad and Muslim Har Sani Mohamad

Lean six sigma in a call centre: a case study pp. 757-768

Alessandro Laureani, Jiju Antony and Alex Douglas

A new standardization model for physician staffing at hospitals pp. 769-791

Irad Ben‐Gal, Michael Wangenheim and Avraham Shtub

Understanding management control systems in call centers pp. 792-810

Renu Desai

International differences in job satisfaction pp. 811-828

Jonathan H. Westover and Jeannette Taylor

Volume 59, issue 7, 2010

Identifying future challenges for productivity research: evidence from Finland pp. 607-623

Jonna Käpylä, Aki Jääskeläinen and Antti Lönnqvist

Training design and transfer: contributions of Six Sigma pp. 624-640

Alan F. Chow, Treena Gillespie Finney and Kelly C. Woodford

A framework for designing, managing, and improving Kaizen event programs pp. 641-667

Eileen M. Van Aken, Jennifer A. Farris, Wiljeana J. Glover and Geert Letens

Total quality management practices and results in food companies pp. 668-687

Evangelos L. Psomas and Christos V. Fotopoulos

Reducing employees' turnover in transactional services: a Lean Six Sigma case study pp. 688-700

Alessandro Laureani and Jiju Antony

Performance measurement and intranets: a natural partnership pp. 701-706

D. Keith Denton

Volume 59, issue 6, 2010

A case study of impact measurement in a third sector umbrella organisation pp. 519-533

A. Dawson

Balanced scorecard implementation in German non‐profit organisations pp. 534-554

Dorothea Greiling

Marketing and performance evaluations in non‐profit services pp. 555-570

Rita S. Mano

The use and efficacy of anecdotal performance reporting in the third sector pp. 571-585

Richard Greatbanks, Graham Elkin and Graham Manville

Embedding outcomes recording in Barnardo's performance management approach pp. 586-598

Jessica McEwen, Mark Shoesmith and Richard Allen

Volume 59, issue 5, 2010

The effect of stress and satisfaction on productivity pp. 415-431

George Halkos and Dimitrios Bousinakis

Modeling bank branch profitability and effectiveness by means of DEA pp. 432-451

Ioannis E. Tsolas

A decision support system for improving performance of inventory management in a supply chain network pp. 452-467

Hooshang M. Beheshti

Performance outcomes in empirical management accounting research pp. 468-492

Lili‐Anne Kihn

Insights from action research: implementing the balanced scorecard at a wind‐farm company pp. 493-507

Roman Schneider and Rui Vieira

Volume 59, issue 4, 2010

Human resource development (HRD) for performance management pp. 306-324

Dev Raj Adhikari

Alignment of performance metrics in a multi‐enterprise agribusiness pp. 325-350

Kim P. Bryceson and Geoff Slaughter

Managing advanced manufacturing technology (AMT) implementation in manufacturing SMEs pp. 351-371

Matthew Fulton and Bernard Hon

Enhancing long‐term worker productivity and performance pp. 372-387

Jonathan H. Westover, Andrew R. Westover and L. Alan Westover

Consumer purchase process improvements in e‐tailing operations pp. 388-403

Sameer Kumar, Brett Hudson and Josie Lowry

Volume 59, issue 3, 2010

Effect of operation size, environmental conditions and management on municipal sewerage services pp. 206-228

José M. Prado‐Lorenzo and Isabel M. García‐Sánchez

Managing corporate performance pp. 229-254

Güler Aras, Aslı Aybars and Ozlem Kutlu

Does efficiency matter? pp. 255-273

Mohamed M. Mostafa

Learning from China's business leaders: lessons for troubled times pp. 274-299

Thomas C. Tuttle, Chen Shengchang, John P. Heap and Tiano Yan

Volume 59, issue 2, 2010

Implementing strategies through management control systems: the case of sustainability pp. 130-144

Angelo Riccaboni and Emilia Luisa Leone

Whatever happened to human resource management performance? pp. 145-162

Peter Prowse and Julie Prowse

The role of performance measurement systems to support quality improvement initiatives at supply chain level pp. 163-185

Luca Cagnazzo, Paolo Taticchi and Alessandro Brun

A framework to assess performance measurement systems in SMEs pp. 186-200

Paola Cocca and Marco Alberti

Volume 59, issue 1, 2010

The dynamo and the computer: an engineering perspective on the modern productivity paradox pp. 7-17

Bernard C. Beaudreau

Modelling construction project productivity using systems dynamics approach pp. 18-36

Michael J. Mawdesley and Saad Al‐Jibouri

Performance improvement analysis of a supermarket checkstand pp. 37-50

Arijit K. Sengupta, Biman Das and J. Pemberton Cyrus

Measuring efficiency, effectiveness and performance of Indian public sector banks pp. 51-74

Sunil Kumar and Rachita Gulati

Measuring supply chain performance among public hospital laboratories pp. 75-97

Abdul Hamid Abu Bakar, Ismail Lukman Hakim, Siong Choy Chong and Binshan Lin

SMED: for quick changeovers in foundry SMEs pp. 98-116

Bikram Jit Singh and Dinesh Khanduja