International Journal of Productivity and Performance Management

2004 - 2024

Current editor(s): Dr Luisa Huatuco and Dr Nicky Shaw

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Volume 58, issue 8, 2009

The UK productivity gap in the service sector: do management practices matter? pp. 727-747

Giuliana Battisti and Alfonsina Iona

Healthcare capacity measurement pp. 748-766

David Bamford and Elizabeth Chatziaslan

Measuring and comparing the performance of Portuguese secondary schools pp. 767-786

Cláudia S. Sarrico and Maria J. Rosa

The interrelations of decision‐making rationales around BSC adoptions in Finnish municipalities pp. 787-802

Antti Ilmari Rautiainen

Lean can be a survival strategy during recessionary times pp. 803-808

Bhim Singh, S.K. Garg and S.K. Sharma

Volume 58, issue 7, 2009

Considering connectivity in operations journals pp. 607-631

Niall Piercy, Nigel Caldwell and Nick Rich

An instrument for the self‐appraisal of scientific research performance pp. 632-644

James C. Ryan and Syed Awais Tipu

Alignment between business environment characteristics, competitive priorities, supply chain structures, and firm business performance pp. 645-669

Ting Chi, Peter P.D. Kilduff and Vidyaranya B. Gargeya

Perceived importance of performance management metrics among UK theatre companies pp. 670-693

Roger Bennett

Performance improvement possibilities within the US airline industry pp. 694-717

Sameer Kumar, Kevin L. Johnson and Steven T. Lai

Volume 58, issue 6, 2009

Behavioral factors influencing performance management systems' use pp. 508-522

Taco Elzinga, Bé Albronda and Frits Kluijtmans

Assessing the effectiveness of business consulting in operations development projects pp. 523-541

Mian M. Ajmal, Fredrik Nordström and Petri Helo

The elusive employee stock option plan‐productivity link: evidence from India pp. 542-563

Ramesh Kumar Dhiman

The use of quality management tools and techniques in ISO 9001:2000 certified companies: the Greek case pp. 564-580

Christos Fotopoulos and Evagelos Psomas

Operational impact of employee wellness programs: a business case study pp. 581-597

Sameer Kumar, Michael McCalla and Eric Lybeck

Volume 58, issue 5, 2009

Customer performance measurement in facilities management pp. 407-422

Matthew Tucker and Michael Pitt

Promoting performance and the quality of working life simultaneously pp. 423-436

Elise Ramstad

How much does performance matter in strategic decision making? pp. 437-459

Said Elbanna and Rabia Naguib

Bootstrap methods for analyzing time studies and input data for simulations pp. 460-479

Clara M. Novoa and Francis Mendez

Educating the supply chain logistics for humanitarian efforts in Africa: a case study pp. 480-500

Sameer Kumar, Kristin Niedan‐Olsen and Lynn Peterson

Volume 58, issue 4, 2009

Exploring performance attribution pp. 311-328

Gavin P.M. Dick

Discovering effective performance measurement for e‐business pp. 329-345

Matthew Hinton and David Barnes

The uses and usefulness of reflexive accounts in strategic performance management research pp. 346-366

Vinh Sum Chau and Barry J. Witcher

Lessons learned from performance management systems implementations pp. 367-390

Andre de Waal and Harold Counet

Performance management from multiple perspectives: taking stock pp. 391-399

Jacky Holloway

Volume 58, issue 3, 2009

Critical success factors for TQM implementation and their impact on performance of SMEs pp. 215-237

Salaheldin Ismail Salaheldin

Determinants of public employees' performance: evidence from Ethiopian public organizations pp. 238-253

Gebregziabher Hailesilasie

Using DMAIC Six Sigma to systematically improve shopfloor production quality and costs pp. 254-273

Sameer Kumar and Michael Sosnoski

Six Sigma vs TQM: some perspectives from leading practitioners and academics pp. 274-279

Jiju Antony

Lean information management: the use of observational data in health care pp. 280-299

Andrew Castle and Rachel Harvey

Volume 58, issue 2, 2009

The effectiveness of flexible manufacturing strategies pp. 119-135

Therese A. Joiner, X. Sarah Yang Spencer and Suzanne Salmon

An application of interpretative structural modeling of the compliance to food standards pp. 136-159

Silpa Sagheer, Surendra S. Yadav and S.G. Deshmukh

Identifying key performance indicators for use in control of pre‐project stage process in construction pp. 160-173

Tatsiana Haponava and Saad Al‐Jibouri

Humanitarian logistics performance in the light of gender pp. 174-187

Gyöngyi Kovács and Peter Tatham

Reverse logistic process control measures for the pharmaceutical industry supply chain pp. 188-204

Sameer Kumar, Erin Dieveney and Aaron Dieveney

Volume 58, issue 1, 2009

Services for distribution of tissue engineering products and therapies pp. 11-28

Katrina M. Nordström, Marko O. Närhi and Ari P.J. Vepsäläinen

Vendor‐managed‐inventory (VMI) in construction pp. 29-40

Kari Tanskanen, Jan Holmström, Jan Elfving and Ulla Talvitie

Order‐to‐delivery process performance in delivery scheduling environments pp. 41-53

Helena Forslund, Patrik Jonsson and Stig‐Arne Mattsson

Performance issues of Smart Transportation Management systems pp. 55-70

Gunnar Stefansson and Kenth Lumsden

Supply chain integration: the role of logistics service providers pp. 71-91

Nathalie Fabbe‐Costes, Marianne Jahre and Christine Roussat

Information integration in maintenance services pp. 92-110

Sari Uusipaavalniemi and Jari Juga

Volume 57, issue 8, 2008

Successful ISO 9000 implementation in Taiwan pp. 600-622

Ching‐I Lin and Woan‐Yuh Jang

The impact of process mapping on transparency pp. 623-636

Leidy Klotz, Michael Horman, Henry H. Bi and John Bechtel

Kaizenevents and organizational performance: a field study pp. 637-658

Toni L. Doolen, Eileen M. Van Aken, Jennifer A. Farris, June M. Worley and Jeremy Huwe

Using Six Sigma DMAIC to improve credit initiation process in a financial services operation pp. 659-676

Sameer Kumar, Anthony D. Wolfe and Katherine A. Wolfe

Volume 57, issue 7, 2008

Perspectives of productivity growth in Indian food industry: a data envelopment analysis pp. 503-522

Mukesh Kumar and Partha Basu

Firm operation performance analysis using data envelopment analysis and balanced scorecard pp. 523-539

Tser‐yieth Chen, Chie‐Bein Chen and Sin‐Ying Peng

Evaluation of technical efficiency and ranking of public sector banks in India pp. 540-568

Sunil Kumar and Rachita Gulati

An endless debate: the sense and nonsense of budgeting pp. 569-592

Robert C. Rickards

Volume 57, issue 6, 2008

Innovation and enterprise: the foundations of developing productivity pp. 434-439

John Heap

MPM's productivity improvement project approach in provinces pp. 440-448

Nurettin Peşkircioğlu

High‐involvement innovation practices at Finnish workplaces pp. 449-459

Tuomo Alasoini, Asko Heikkilä, Elise Ramstad and Pekka Ylöstalo

Process performance measurement in manufacturing organizations pp. 460-467

Jaroslav Nenadál

Social innovation, the new challenge for Europe pp. 468-473

Frank Pot and Fietje Vaas

Competitiveness of Visegrad countries pp. 474-487

Anna Kadeřábková

The future of manufacturing industry in Europe pp. 488-493

Risto Kuivanen

Volume 57, issue 5, 2008

The effect of inventory management on firm performance pp. 355-369

Dimitrios P. Koumanakos

Evaluating performance of national R&D organizations using integrated DEA‐AHP technique pp. 370-388

Jyoti, D.K. Banwet and S.G. Deshmukh

Supply chain best practices – identification and categorisation of measures and benefits pp. 389-404

Richard Cuthbertson and Wojciech Piotrowicz

A measurement system for managing performance of industrial clusters pp. 405-419

Luiz Cesar Ribeiro Carpinetti, EdwinVladimir Cardoza Galdámez and Mateus Cecilio Gerolamo

Can Six Sigma be effectively implemented in SMEs? pp. 420-423

Jiju Antony

Volume 57, issue 4, 2008

Unlocking the black box: line managers and HRM‐Performance in a call centre context pp. 275-296

Brian Harney and Claire Jordan

Enhancing productivity in manual electronics assembly and inspection through illumination design pp. 297-315

Rolando Quintana, Mark T. Leung and An‐Sing Chen

Muddled, massaging, manœuvring or manipulated? pp. 316-328

Zoe Radnor

Comparing the performance of national public sectors: conceptual problems pp. 329-338

Steven Van de Walle

Some alternative approaches to performance management for councils pp. 339-344

Tim Walker

Volume 57, issue 3, 2008

Exploring strategy‐misaligned performance measurement pp. 207-222

Panupak Pongatichat and Robert Johnston

The performance appraisal congruency scale: an assessment of person‐environment fit pp. 223-236

Hal J. Whiting, Theresa J.B. Kline and Lorne M. Sulsky

Fuzzy logic and performance evaluation: discussion and application pp. 237-246

Hooshang M. Beheshti and James G. Lollar

Personnel participation as a key factor for success in maintenance program implementation pp. 247-258

Jesús García Arca and J. Carlos Prado Prado

Enhancing the effectiveness of the balanced scorecard with scenario planning pp. 259-266

Rozhan Othman

Volume 57, issue 2, 2008

The performance consequence of multiple performance measures usage pp. 119+-136

Ruzita Jusoh, Daing Nasir Ibrahim and Yuserrie Zainuddin

Properties of performance indicators in operations management pp. 137-155

F. Franceschini, M. Galetto, D. Maisano and L. Mastrogiacomo

Advanced manufacturing technology implementation pp. 156-176

A.J. Thomas, R. Barton and E.G. John

The applicability of an operations management approach to councils' waste services pp. 177-181

Tim Walker

Application of a systems approach to sustainable development performance measurement pp. 182-197

Cory Searcy, Stanislav Karapetrovic and Daryl McCartney

Volume 57, issue 1, 2008

Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations pp. 6-21

Bruce Gurd and Tian Gao

Mind the gap, please pp. 22-36

David Try

Service delivery by local government employees post‐ the implementation of NPM pp. 37-56

Yvonne Brunetto and Rod Farr‐Wharton

Intangible resources as performance drivers in European hospitals pp. 57-71

Krystin Zigan, Fraser Macfarlane and Terry Desombre

A comparative assessment of performance and productivity of health centres in Seychelles pp. 72-92

Joses M. Kirigia, Ali Emrouznejad, Rui Gama Vaz, Henry Bastiene and Jude Padayachy

Green productivity: moving the agenda pp. 93-106

Tom Tuttle and John Heap

What is the role of academic institutions for the future development of Six Sigma? pp. 107-110

Jiju Antony