International Journal of Productivity and Performance Management

2004 - 2024

Current editor(s): Dr Luisa Huatuco and Dr Nicky Shaw

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Volume 69, issue 9, 2019

GCG, financial architecture on stock return, financial performance and corporate value pp. 1813-1831

Suhadak Suhadak, Sri Mangesti Rahayu and Siti Ragil Handayani

Customer-contact employees’ empowerment and customer performance pp. 1833-1859

Sarra Berraies, Rached Chtioui and Mehrez Chaher

Modeling teachers’ quality of work life: a partial least square approach pp. 1861-1879

Muhammad Imran Malik, Hassan Mehmood and Waheed Ali Umrani

Strategic scenario analysis combining dynamic balanced scorecards and statistics pp. 1881-1902

Enrico Supino, Federico Barnabè, Maria Cleofe Giorgino and Cristiano Busco

Impact of operations management strategies on customer satisfaction and behavioral intentions at café-restaurants pp. 1903-1924

N. Gökhan Torlak, Ahmet Demir and Taylan Budur

An empirical investigation of supply chain operations reference model practices and supply chain performance pp. 1925-1954

Sri Yogi Kottala and Kotzab Herbert

People-process-performance benchmarking technique in cloud computing environment pp. 1955-1972

Issam Kouatli

Bank productivity in Africa pp. 1973-1997

Sarah Beatson Nartey, Kofi A. Osei and Emmanuel Sarpong-Kumankoma

Evaluating the performance of auditors: a driver or a stabilizer of auditors’ behaviour pp. 1999-2019

Rabih Nehme, Christelle AlKhoury and Abdullah Al Mutawa

Factors influencing multifactor productivity of equipment-intensive activities pp. 2021-2045

Nima Gerami Seresht and Aminah Robinson Fayek

Effects of the attributes of supply chain openness on sustainable supply chain performance pp. 2047-2068

Syed Awais Ahmad Tipu and Kamel Fantazy

Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform? pp. 2069-2087

Noore Alam Siddiquee

Quantitative target setting in balanced scorecard method using simultaneous equations system and goal programming pp. 2089-2118

Sorour Farokhi, Emad Roghanian and Yaser Samimi

Managing performance through employee attributes: implications for employee engagement pp. 2119-2137

Pia Lappalainen, Minna Saunila, Juhani Ukko, Tero Rantala and Hannu Rantanen

The effect of social network ties on performance: a moderated mediation model pp. 2139-2159

Amer Ali Al-Atwi

Volume 69, issue 8, 2020

Enhancing business performance through green human resource management practices: an empirical evidence from Malaysian manufacturing industry pp. 1585-1607

Arsalan Mujahid Ghouri, Venkatesh Mani, Mustafa R. Khan, Naveed R. Khan and Anugamini Priya Srivastava

Do green knowledge and attitude influence the youth's green purchasing? Theory of planned behavior pp. 1609-1626

George Kofi Amoako, Robert Kwame Dzogbenuku and Aidatu Abubakari

Developing a framework for evaluating sustainability index for logistics service providers: graph theory matrix approach pp. 1627-1646

Anchal Gupta and Rajesh Kumar Singh

What influences intention to purchase sustainable products? impact of advertising and materialism pp. 1647-1669

Anshul Mandliya, Vartika Varyani, Yusuf Hassan, Anuja Akhouri and Jatin Pandey

Enablers of green business process management in the oil and gas sector pp. 1671-1694

Bader K. AlNuaimi, Mohammed Al Mazrouei and Fauzia Jabeen

A study on the factors affecting household solar adoption in Kerala, India pp. 1695-1720

Chandan Parsad, Shashank Mittal and Raveesh Krishnankutty

Green service production in healthcare and role of value chain flexibility pp. 1721-1742

Pradeep Kumar

Role of employee relations and HRM in driving commitment to sustainability in MSME firms pp. 1743-1764

Mridul Maheshwari, Arbind Samal and Vaibhav Bhamoriya

Revisiting environmental degradation and economic growth nexus using autoregressive distributed lag approach pp. 1765-1796

Monica Singhania and Neha Saini

Green knowledge management and strategic renewal: a discursive perspective on corporate sustainability pp. 1797-1811

Jeffrey Gauthier and Zuopeng (Justin) Zhang

Volume 69, issue 7, 2020

Assessment of behavior-based performance in banking and insurance sector pp. 1345-1371

Shaad Habeeb

The influence of organizational culture and HRM on building innovative capability pp. 1373-1393

Carlos Botelho

A combined AHP and TOPSIS approach for prioritizing the attributes for successful implementation of agile manufacturing pp. 1395-1417

Rahul Kumar, Kanwarpreet Singh and Sanjiv Kumar Jain

Developing quality label awareness index of helmet users pp. 1419-1435

Sih Damayanti, Tri Rakhmawati, Sik Sumaedi and I Gede Mahatma Yuda Bakti

Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana pp. 1437-1454

Kwasi Dartey-Baah, Samuel Howard Quartey and Grace Asiedua Osafo

Measuring the impact of learning at the workplace on organisational performance pp. 1455-1474

Tobias Kopp, Steffen Kinkel, Teresa Schäfer, Barbara Kieslinger and Alan John Brown

Lean meeting buyer's expectations, enhanced supplier productivity and compliance capabilities in garment industry pp. 1475-1494

Imranul Hoque, Peter Hasle and Miguel Malek Maalouf

Empowering leadership in hospital employees pp. 1497-1519

Abhishek Singh and Santosh Rangnekar

Implementation of performance management in an environment of conflicting management cultures pp. 1521-1539

Joe Christopher

System dynamics applications in performance measurement research pp. 1541-1578

Olufunke Olufunmi Oladimeji, Heather Keathley-Herring and Jennifer A. Cross

Volume 69, issue 6, 2019

Marketing intensity and persistence of firm performance: empirical evidence from Indonesia pp. 1109-1127

Dinesh Jaisinghani, Harwinder Kaur, Jatin Goyal and Mahesh Joshi

Improving the effectiveness of the employee performance management process pp. 1129-1152

Alain Neher and Jane Maley

Prioritize the key parameters of Vietnamese coffee industries for sustainability pp. 1153-1176

Thi-Nga Do, Vimal Kumar and Manh-Hoang Do

Bundling in public–private partnership projects – a conceptual framework pp. 1177-1203

Tharun Dolla and Boeing Laishram

Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms pp. 1205-1225

Scott Dellana, John F. Kros, Mauro Falasca and William J. Rowe

Work social support, work engagement and their impacts on multiple performance outcomes pp. 1227-1245

Niusha Talebzadeh and Osman M. Karatepe

Investigating the relationship between Lean Six Sigma's intangible impacts and organisational innovation climate factors pp. 1247-1270

Mohamed Alblooshi and Mohammad Shamsuzzaman

An examination of talent management processes in Australian higher education pp. 1271-1299

Atheer Abdullah Mohammed, Abdul Hafeez Baig and Raj Gururajan

The impact of individual differences on multitasking ability pp. 1301-1319

Derek E. Crews and Molly J. Russ

An integrative framework of supply chain flexibility pp. 1321-1342

Ying Liao

Volume 69, issue 5, 2020

Direct and indirect effects of work‒family enrichment: role of gender role ideology pp. 873-894

Nidhi Bansal and Upasna A. Agarwal

Organizational culture and total quality management practices in Indian construction industry pp. 895-913

Vishal Singh Patyal, Sudhir Ambekar and Anand Prakash

Adoption of practices for organizational effectiveness in healthcare supply chains pp. 915-938

Matloub Hussain, Fatima Al Hammadi and Dotun Adebanjo

Integrating performance measurement, system dynamics, and problem-solving methods pp. 939-961

Dian Prama Irfani, Dermawan Wibisono and Mursyid Hasan Basri

Distribution channels of vegetable industry in Indonesia: impact on business performance pp. 963-987

Joko Mariyono, Jaka Waskito, Apri Kuntariningsih, Gunistiyo Gunistiyo and Sumarno Sumarno

Improvement of economic and sustainability performance of agribusiness management using ecological technologies in Indonesia pp. 989-1008

Joko Mariyono

Overall equipment effectiveness (OEE) evaluation for an automated ice cream production line pp. 1009-1032

Panagiotis H. Tsarouhas

Determinants of capital structure; a sector-level analysis for Indian manufacturing firms pp. 1033-1060

Ajaya Kumar Panda and Swagatika Nanda

Understanding the components of profitability and productivity change at the micro level pp. 1061-1079

Bernd Andreas Wiech, Athanassios Kourouklis and James Johnston

An integrated OEE framework for structured productivity improvement in a semiconductor manufacturing facility pp. 1081-1105

Chew Keat Cheah, Joshua Prakash and Kok Seng Ong

Volume 69, issue 4, 2019

Productivity of the Indian non-life insurance sector pp. 633-650

Ashiq Mohd Ilyas and S. Rajasekaran

Client protection and sustainable performance in microfinance institution pp. 651-665

Nor Maisarah Bakar, Rashidah Abdul Rahman and Zuraeda Ibrahim

The impact of the level of customer satisfaction on the quality of e-commerce services pp. 666-684

Teresa Gajewska, Dominik Zimon, Grzegorz Kaczor and Peter Madzík

The relationship between managerial ability, earnings management and internal control quality on audit fees in Iran pp. 685-703

Mahdi Salehi, Mahmoud Mousavi Shiri and Seyedeh Zahra Hossini

Promoting employee innovation performance pp. 704-722

Sabiha Mumtaz and Sanjai K. Parahoo

Exploring lean generic and lean healthcare cultural clusters pp. 723-740

Marc Dorval and Marie-Hélène Jobin

E-fulfillment performance evaluation for an e-tailer: a DANP approach pp. 741-773

Rohit Titiyal, Sujoy Bhattacharya and Jitesh J. Thakkar

Impact of IT practices and business value of IT measurement pp. 774-793

Sunil Pathak, Venkataraghavan Krishnaswamy and Mayank Sharma

ISO 9001-certified public healthcare center’s efficiency and re-certification pp. 794-812

Rahmat Nurcahyo, Ellia Kristiningrum and Sik Sumaedi

Sustainable service supply chain practices (SSSCPs): a framework development pp. 813-833

Fahimeh Aliakbari Nouri, Mohsen Shafiei Nikabadi and Laya Olfat

The contribution of social media to project management pp. 834-872

Muralitheran V. Kanagarajoo, Richard Fulford and Craig Standing

Volume 69, issue 3, 2019

Editorial pp. 429-430

Jitesh Thakkar, Biswajit Mahanty and Jhareswar Maiti

Sustainability reporting and firm’s performance pp. 431-445

Amina Buallay

Corporate social responsibility and intention to quit pp. 447-465

Mohammed Laid Ouakouak, Bindu Arya and Michel Zaitouni

Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability pp. 467-487

Shereen Nassar, Tarek Kandil, Merve Er Kara and Abhijeet Ghadge

An investigation on lean–green performance of Indian manufacturing SMEs pp. 489-517

Shashank Thanki and Jitesh J. Thakkar

Lean-excellence business management for manufacturing SMEs focusing on KRI pp. 519-539

Ibrahim Salih Mohammad and Chike F. Oduoza

The effect of the client–contractor relationship on project performance pp. 541-558

Milind Jagtap and Sachin Kamble

Evaluation and improvement of maintenance management performance using a maturity model pp. 559-581

Marcelo Albuquerque Oliveira and Isabel Lopes

Geographical diversification and bank performance: evidence from Indian banks pp. 583-596

Shweta Sharma and Anand Anand

Micro-level sectoral analysis of developing economies pp. 597-611

Hind Muhtaseb, Grace Khoury and George Tovstiga

Performance management of an externally imposed programme: a Malaysian case study pp. 612-632

A.K. Siti-Nabiha, Sangita Jeyaram and Dayana Jalaludin

Volume 69, issue 2, 2019

How organizational culture influences performance measurement systems in SMEs pp. 217-235

Meriam Jardioui, Patrizia Garengo and Semma El Alami

The reciprocal relationship between profitability and capital structure and its impacts on the corporate values of manufacturing companies in Indonesia pp. 236-251

Sri Mangesti Rahayu, Suhadak and Muhammad Saifi

The costs and benefits of going beyond the call of duty pp. 252-270

Navneet Kaur and Lakhwinder Singh Kang

Systems thinking and CMM for continuous improvement in the construction industry pp. 271-296

Temitope Seun Omotayo, Prince Boateng, Oluyomi Osobajo, Adekunle Oke and Loveline Ifeoma Obi

Assessing the individual and synergistic effects of quality management practices on operations performance pp. 297-320

Sarah Jinhui Wu

Organizational enablers of business process reengineering implementation pp. 321-343

Gharib Hashem

The factors affecting technology transaction value in Vietnam: technology demand approach pp. 344-360

Phuong Thi Nguyen, Minh Khac Nguyen and Huong Thu Dang

The moderating role of 360-degree appraisal between engagement and innovative behaviors pp. 361-381

Silva Karkoulian, Jordan Srour and Leila Canaan Messarra

An implementation model of performance-based budgeting pp. 382-404

Tayebe Amirkhani, Asal Aghaz and Alireza Sheikh

Amoeba management and organizational ambidexterity pp. 405-427

Ralph Adler, Toshiro Hiromoto and Hiroyuki Suzuki

Volume 69, issue 1, 2019

Lean management and operational performance in health care pp. 1-21

Rasha Zuhair Alkhaldi and Ayman Bahjat Abdallah

Evaluation of labor hiring policies in construction projects performance using system dynamics pp. 22-43

Soroush Abbaspour and Shahin Dabirian

Relationship between governance mechanisms and contract performance pp. 44-60

Dayashankar Maurya and Amit Kumar Srivastava

The relationship between TQM and SMEs’ performance pp. 61-84

Haim Hilman, Gamal Abdualmajed Ali and Abdullahi Hassan Gorondutse

Do HRD practices affect perceived market performance through operational performance? Evidence from software industry pp. 85-108

Ram Shankar Uraon and Manish Gupta

Justification of TPM pillars for enhancing the performance of manufacturing industry of Northern India pp. 109-133

Jagdeep Singh and Harwinder Singh

Evaluating quantity surveying firms’ performance pp. 134-152

Hannah Feyisayo Osunsanwo and Joshua Oluwasuji Dada

Examining operational wastes within Greek banking operations pp. 153-168

Robert Anthony Allen, Giannis Panagoulis and Gareth Reginald Terence White

Lean manufacturing and productivity changes: the moderating role of R&D pp. 169-191

Yingjie Shi, Xinyu Wang and Xuechang Zhu

Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company pp. 192-216

Hümeyra Adıgüzel and Marios Floros