International Journal of Productivity and Performance Management

2004 - 2024

Current editor(s): Dr Luisa Huatuco and Dr Nicky Shaw

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Volume 56, issue 8, 2007

Learning by costing pp. 651-672

Anni Lindholm and Petri Suomala

Performance measurement in the construction research and development pp. 673-688

Udayangani Kulatunga, Dilanthi Amaratunga and Richard Haigh

Modeling the logistics outsourcing relationship variables to enhance shippers' productivity and competitiveness in logistical supply chain pp. 689-714

M.N. Qureshi, Dinesh Kumar and Pradeep Kumar

Productivity and efficiency analysis of Taiwan's integrated circuit industry pp. 715-730

Desheng Dash Wu and Chien‐Ta Bruce Ho

The causes of productivity change in GCC banking industry pp. 731-743

Saeed Al‐Muharrami

Re‐examining the training side of productivity improvement: evidence from service sector pp. 744-757

Seyed‐Mahmoud Aghazadeh

Volume 56, issue 7, 2007

Reconceptualising benchmarking development in UK organisations: the effects of size and sector pp. 538-558

Karen Anderson and Rodney McAdam

Performance measurement system and relationships with performance results pp. 559-582

Eric O. Olsen, Honggeng Zhou, Denis M.S. Lee, Yoke‐Eng Ng, Chow Chewn Chong and Pean Padunchwit

Traditional or contemporary? The prevalence of performance measurement system types pp. 583-602

T.F. Burgess, T.S. Ong and N.E. Shaw

Benchmarking the competitiveness of industrial sectors pp. 603-622

Nikolaos Bilalis, Emmanuel Alvizos, Lukas Tsironis and Luk van Wassenhove

Modeling the efficiency of GCC banks: a data envelopment analysis approach pp. 623-643

Mohamed Mostafa

Volume 56, issue 5/6, 2007

Historical analysis of performance measurement and management in operations management pp. 384-396

Zoe J. Radnor and David Barnes

The effect of performance management on the organizational results of a bank pp. 397-416

Andre de Waal and Vincent Coevert

A performance measurement system for facility management pp. 417-435

Alberto Felice De Toni, Andrea Fornasier, Mattia Montagner and Fabio Nonino

Aligning strategic profiles with operational metrics in after‐sales service pp. 436-455

Sergio Cavalieri, Paolo Gaiardelli and Stefano Ierace

Improving performance through tacit knowledge externalisation and utilisation pp. 456-483

Marianna Sigala and Kalotina Chalkiti

A triple analysis of ISO 9000 effects on company performance pp. 484-499

Micaela Martínez‐Costa and Ángel R. Martínez‐Lorente

Measurement and analysis of customer satisfaction: company practices in Spain and Portugal pp. 500-517

Arturo J. Fernández‐González and J. Carlos Prado Prado

Organizational capability in SMEs pp. 518-532

Patrizia Garengo and Giovanni Bernardi

Volume 56, issue 4, 2007

Leadership, national culture and performance management in the Chinese software industry pp. 270-284

Denise Tsang

Strategy development for competitiveness: a study on Indian auto component sector pp. 285-304

Rajesh K. Singh, Suresh K. Garg and S.G. Deshmukh

Performance measurement system for enterprise networks pp. 305-334

Juan José Alfaro Saiz, Angel Ortiz Bas and Raúl Rodríguez Rodríguez

DEA performance evaluation based on BSC indicators incorporated pp. 335-357

Tser‐Yieth Chen and Ling‐hua Chen

Benchmarking masonry labor productivity pp. 358-368

Adnan Enshassi, Sherif Mohamed, Peter Mayer and Karem Abed

Volume 56, issue 3, 2007

An empirical investigation of manufacturing performance measures utilization pp. 187-204

Carlos Gomes, Mahmoud M. Yasin and João V. Lisboa

European railway freight transportation and adaptation to demand decline pp. 205-225

Olli‐Pekka Hilmola

Prioritization of key performance indicators pp. 226-240

Arash Shahin and M. Ali Mahbod

Performance measurement system for healthcare processes pp. 241-251

Shankar Purbey, Kampan Mukherjee and Chandan Bhar

Structural violence and productivity pp. 252-258

Fred Dubee

Volume 56, issue 2, 2007

Trends in the efficiency of Singapore's commercial banking groups pp. 99-136

Fadzlan Sufian

Performance of banks in countries of the Gulf Cooperation Council pp. 137-154

Ramakrishnan Ramanathan

How can comedy be used in business? pp. 155-161

Matthew Vitug and Brian Kleiner

Implementing a balanced scorecard framework in a not for profit SME pp. 162-169

G. Manville

Stormy productivity weather ahead? pp. 170-177

John Heap

Volume 56, issue 1, 2007

Measuring lean initiatives in health care services: issues and findings pp. 7-24

Beata Kollberg, Jens J. Dahlgaard and Per‐Olaf Brehmer

Development of a balanced scorecard pp. 25-59

Jitesh Thakkar, S.G. Deshmukh, A.D. Gupta and Ravi Shankar

Implementing a new performance management system within a project‐based organization pp. 60-75

Mei‐I Cheng, Andrew Dainty and David Moore

A spatial consideration of organisational performance: an excess of representation? pp. 76-89

Ceri Watkins

Volume 55, issue 8, 2006

A model to identify relevant data for problem tracing and maintenance cost‐effective decisions pp. 616-637

Basim Al‐Najjar and Mirka Kans

Integrated system to maximize efficiency in transit maintenance departments pp. 638-654

Paula Lopez and Grisselle Centeno

Reengineering the supply chain in a paint company pp. 655-670

Sanjay Sehgal, B.S. Sahay and S.K. Goyal

A sustainable continuous improvement methodology at an aerospace company pp. 671-687

Nadia Bhuiyan, Amit Baghel and Jim Wilson

Volume 55, issue 7, 2006

Strategic performance measurement and the use of capital subsidies pp. 527-538

Dimitris Tzelepis and Dimitris Skuras

Exploring soft versus hard factors for TQM implementation in small and medium‐sized enterprises pp. 539-554

W.G. Lewis, K.F. Pun and T.R.M. Lalla

Interaction fluency: a customer performance measure of multichannel service pp. 555-568

Harold Cassab and Douglas L. MacLachlan

Do women in top management affect firm performance?A panel study of 2,500 Danish firms pp. 569-593

Nina Smith, Valdemar Smith and Mette Verner

Green productivity indexing pp. 594-606

N. Mohan Das Gandhi, V. Selladurai and P. Santhi

Volume 55, issue 6, 2006

Performance measurement: a remedy for increasing the efficiency of public services? pp. 448-465

Dorothea Greiling

Comprehensive performance assessment in English local government pp. 466-479

Chris Game

What does appropriate performance reporting for political decision makers require? pp. 480-497

Mathias E. Brun and John Philipp Siegel

Financial management reforms after a political shift: a transformative perspective pp. 498-514

Wouter Van Dooren and Miekatrien Sterck

Volume 55, issue 5, 2006

Performance measurement in the value chain: manufacturing v. tourism pp. 371-389

Yildirim Yilmaz and Umit Bititci

Objective and self‐report work performance measures: a comparative analysis pp. 390-399

Glenn Pransky, Stan Finkelstein, Ernst Berndt, Margaret Kyle, Joan Mackell and Daniel Tortorice

Enhancing performance through the introduction of customer orientation into the building components industry pp. 400-422

Kauko Karvinen and David Bennett

What's your big picture? pp. 423-429

D. Keith Denton

Motivation model for improving productivity in a manufacturing unit – a success story pp. 430-436

Y.V.S.S.S.V. Prasada Rao

Volume 55, issue 3/4, 2006

A tool to evaluate design performance in SMEs pp. 184-216

James Moultrie, P. John Clarkson and David Probert

Measuring knowledge in the new product development process pp. 217-241

Fiona Lettice, Norman Roth and Ingo Forstenlechner

Measuring supply chain performance: current research and future directions pp. 242-258

Craig Shepherd and Hannes Günter

The role and performance measurement of after‐sales in the durable consumer goods industries: an empirical study pp. 259-283

N. Saccani, L. Songini and P. Gaiardelli

Adaptation of logistic operating curves to one‐piece flow processes pp. 284-299

Peter Nyhuis and Markus Vogel

Manufacturing performance evaluation in wafer semiconductor factories pp. 300-310

Jairo R. Montoya‐Torres

A decomposition of total productivity growth pp. 311-331

Surender Kumar

Application of constrained management and lean manufacturing in developing best practices for productivity improvement in an auto‐assembly plant pp. 332-345

Shahram Taj and Lismar Berro

The effects of goal setting and feedback on manufacturing productivity: a field experiment pp. 346-358

Timothy C. Stansfield and Clinton O. Longenecker

Volume 55, issue 2, 2006

Cusum modelling of the dynamics of process performance improvement programmes pp. 99-117

Neil R.H. Owen and Denis R. Towill

Factors that affect the design and implementation of team‐based performance measurement systems pp. 118-142

Kepa Mendibil and Jillian MacBryde

Value relationships and effectiveness – pilot study in health pp. 143-154

Ann Esain and Lynn Massey

Optimizing fixed and variable compensation costs for employee productivity pp. 155-162

Lisa A. Burke and Chengho Hsieh

In search of the common wealth: a service‐profit chain for the public sector pp. 163-172

Paul J. Davis

Volume 55, issue 1, 2006

Collaborative performance management: present gaps and future research pp. 7-25

Marco Busi and Umit S. Bititci

Performance management analysis: a case study at a Dutch municipality pp. 26-39

Andre de Waal and G. Gerritsen‐Medema

Enhancing importance‐performance analysis pp. 40-60

Jacob K. Eskildsen and Kai Kristensen

Holistic performance management: an integrated framework pp. 61-78

Bjørn Andersen, Bjørnar Henriksen and Wenche Aarseth

Measuring performance via production management: a pattern analysis pp. 79-89

Liang‐Hsuan Chen and Shu‐Yi Liaw