International Journal of Productivity and Performance Management

2004 - 2024

Current editor(s): Dr Luisa Huatuco and Dr Nicky Shaw

From Emerald Group Publishing Limited
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Volume 73, issue 11, 2022

Output measurement in professional public organizations: insights from European justice systems pp. 1-19

Petra Pekkanen and Timo Pirttilä

Resource Overall Equipment Cost Loss indicator to assess equipment performance and product cost pp. 20-45

Elena Stefana, Paola Cocca, Federico Fantori, Filippo Marciano and Alessandro Marini

Metrics for measuring industrial sustainability performance in small and medium-sized enterprises pp. 46-68

Azemeraw Tadesse Mengistu and Roberto Panizzolo

Implementing and assessing a performance framework for the innovation measurement in a European manufacturer pp. 69-95

Vanessa Nappi and Kevin Kelly

Human resource management practices and employee retention in the Indian textile industry pp. 96-121

Prateek Kalia, Meenu Singla and Robin Kaushal

Profitability and financial performance of Italian real estate companies: quantitative profiles pp. 122-160

Guido Migliaccio and Andrea De Palma

Improvement of an order-to-cash business process by deploying lean six sigma tools: a case study pp. 161-189

Emilia Kääriä and Ahm Shamsuzzoha

Assessing shared value in innovation ecosystems: a new perspective of scorecard pp. 190-212

Giulia Piantoni, Laura Dell'Agostino, Marika Arena and Giovanni Azzone

Using Big Data to enhance data envelopment analysis of retail store productivity pp. 213-242

Nicola Castellano, Roberto Del Gobbo and Lorenzo Leto

A new set of Lean indicators to assess Greenhouse Gas emissions related to industrial losses pp. 243-269

Marcello Braglia, Francesco Di Paco, Roberto Gabbrielli and Leonardo Marrazzini

Performance measurement and critical success factors: a case study of a national health service pp. 270-293

Alberto Sardi, Enrico Sorano, Vania Tradori and Paolo Ceruzzi

Diagnosing leadership – construction and validation of the leadership impact inventory pp. 294-324

Pia Lappalainen, Minna Saunila, Juhani Ukko, Hannu Juhani Rantanen and Tero Rantala

Improving organisational capabilities: a cost maturity model for enhanced intra- and inter-organisational performance pp. 325-354

Fabio Magnacca, Riccardo Giannetti and Lino Cinquini

Exploring the impact of university-driven supplier development interventions on supplier performance: a case of the garment industry pp. 355-384

Seyed Pendar Toufighi, Jan Vang, Kannan Govindan, Min Zar Ni Lin and Amanda Bille

Volume 73, issue 10, 2024

Measuring the routine and non-routine task contents: a comparative study between state and industrial sector employees pp. 3086-3111

Narsymbat Salimgereyev, Bulat Mukhamediyev and Aijaz A. Shaikh

The impact of environmental uncertainty on performance during COVID-19 pandemic: the mediating role of decision making structure pp. 3112-3132

Niluh Putu Dian Rosalina Handayani Narsa, Lintang Lintang Merdeka and Kadek Trisna Dwiyanti

Developing an action-oriented performance framework for sustainability measurement in the new product development pp. 3133-3156

Vanessa Nappi, Thayla Tavares Sousa-Zomer, Paulo A. Cauchick-Miguel and Henrique Rozenfeld

Quality management practices enhance the legitimacy of organizations through improved performance: a perspective from oil processing industries pp. 3157-3186

Amit Kumar Gupta

The dilemma of employee productivity measures and managerialism practices: an empirical exploration in financial institutions pp. 3187-3212

Obafemi Olekanma, Christian Harrison, Adebukola E. Oyewunmi and Oluwatomi Adedeji

Knowledge collaboration and online medical teams’ performance: a multiple participation perspective pp. 3213-3230

Siqi Wang

Effect of spiritual leadership on psychological safety climate and team innovation in consulting teams: the moderating role of occupational self-efficacy pp. 3231-3251

Panisa Arthachinda and Peerayuth Charoensukmongkol

Profiling employee engagement dimensions and outcomes: a person-centered approach pp. 3252-3277

Punam Singh, Lingam Sreehitha, Vimal Kumar, Binod Kumar Rajak and Shulagna Sarkar

The motivation of employees and their intention to work in the Greek tourism sector pp. 3278-3299

Dimitrios Kafetzopoulos

Development of performance evaluation matrix for farmer producer organizations in India pp. 3300-3318

Nisha Bharti and Sneha Kumari

Intelligent crop management system for improving yield in maize production: evidence from India pp. 3319-3334

Sakshi Vishnoi and Jinil Persis

Identifying and prioritizing the barriers to TQM implementation in food industries using group best-worst method (a real-world case study) pp. 3335-3362

Mona Mohammadpour, Ahmadreza Afrasiabi and Morteza Yazdani

A multilevel model for organizational productivity management: an interpretive structural modeling approach pp. 3363-3387

Abbas Abbasi, Behnaz Shirazi and Sahar Mohamadi

Volume 73, issue 9, 2024

Organization agility: a literature review and research agenda pp. 2709-2754

Jyoti Motwani and Aakanksha Katatria

Exploring the effect of dynamic capabilities on operational excellence, moderated by environmental dynamism in the apparel industry pp. 2755-2786

Manori Pathmalatha Kovilage, Saman Yapa and Champa Hewagamage

Influence of working capital efficiency on firm’s composite financial performance: evidence from India pp. 2787-2806

Shiv Shankar Kumar, Kumar Sanjay Sawarni, Subrata Roy and Naresh G

Does social capital affect supply chain performance? Establishing an underlying mechanism and a boundary condition pp. 2807-2829

Aisha Chohan, Ghulam Hussain and Imran Shafique

The influence of transformational leadership on organizational performance and knowledge management capability pp. 2830-2857

Salma Mousabbeh Aldhaheri and Syed Zamberi Ahmad

Strategic drivers of innovation as a lever for the competitiveness of agribusiness to face COVID-19 pp. 2858-2882

Alessandra Schopf da Silveira, Carmen Brum Rosa and Julio Cezar Mairesse Siluk

A positive psychological approach for improving the well-being and performance of employees pp. 2883-2900

Rajasekhar David, Sharda Singh, Sitamma Mikkilineni and Neuza Ribeiro

Impact of inventory management on SME performance: a systematic review pp. 2901-2925

Rashmi Ranjan Panigrahi, Avinash K. Shrivastava and Sai Sudhakar Nudurupati

Development of in-country logistics performance index for emerging economies: a case of Indian states pp. 2926-2950

Nikesh Nayak, Pushpesh Pant, Sarada Prasad Sarmah and Raj Tulshan

Factors affecting judicial system efficiency: a systematic mapping review with a focus on Italy pp. 2951-2971

Monica Giancotti, Giorgia Rotundo and Marianna Mauro

Implementing organizational performance measurement systems: measures and success strategies pp. 2972-3007

Heather Keathley-Herring, Eileen Van Aken and Geert Letens

Business scholars’ time allocation under the lens of the self-managed approach of academic’s role and the outcome-focused perspective of university’s strategic management pp. 3008-3053

Nabil Amara and Mehdi Rhaiem

The effects of staffing on company performance results: the mediating role of HRM outcomes in the specific contexts pp. 3054-3082

Marzena Stor

Volume 73, issue 8, 2023

Examining the role of digital leadership and organisational resilience on the performance of SMEs during the COVID-19 pandemic pp. 2365-2384

Remya Lathabhavan and Thenmozhi Kuppusamy

Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions pp. 2385-2413

Subhodeep Mukherjee, Manish Mohan Baral, Rajesh Kumar Singh, Venkataiah Chittipaka and Sachin S. Kamble

The effectiveness of human resource management practices, work engagement and self-efficacy in minimizing talent turnover intention pp. 2414-2440

Wejdan Eissa Alhajaj and Syed Zamberi Ahmad

Reckoning the performance of management institutions – A Mamdani fuzzy inference system approach pp. 2441-2479

Umayal Palaniappan and L. Suganthi

Examining the impact of environmental and organizational priorities on sustainability performance in service industries pp. 2480-2507

Yun-Chen Morgan, Lillian Fok and Susan Zee

Combining digitalization and sustainability: unveiling the relationship of digital maturity degree, sustainable supply chain management practices and performance pp. 2508-2529

Thi Ngan Pham, Minh Tu Tran Hoang, Yen Ngan Nguyen Tran and Binh An Nguyen Phan

From passion to profit: unveiling the strengths of proactive mindset, perseverance, excellence and education in the entrepreneurial success of MSMEs pp. 2530-2557

Abhijeet Biswas

Studying research in balanced scorecard over the years in performance management systems: a bibliometric analysis pp. 2558-2582

Vishakha Jaiswal and Keyur Thaker

Cost Malmquist productivity analysis during the COVID-19 outbreak: evidence from the largest dual banking industry pp. 2583-2597

Mohammad Alsharif

Do reliable big and cloud data analytics capabilities in manufacturing firms' supply chain boosting unique comparative advantage? A moderated-mediation model of data-driven competitive sustainability, green product innovation and green process innovation at North Africa region pp. 2598-2628

Moh’d Anwer AL-Shboul

Work engagement among higher education teachers: exploring the influence of human values and subjective well-being pp. 2629-2649

Sreenu Telu and Rama Krishna Gupta Potnuru

Exploring the mediating role of big data in the relationship between servant leadership and firm performance: insights from private hospitals in India pp. 2650-2672

Anup Kumar and Vinit Singh Chauhan

Roles of lean learners for successful lean implementation in the construction industry: a force-directed graph pp. 2673-2705

Agana Parameswaran, K.A.T.O. Ranadewa and Akila Pramodh Rathnasinghe

Volume 73, issue 7, 2024

Linking supply chain performance with organizational strategic performance – a review and research agenda pp. 2037-2067

Saswati Tripathi and Siddhartha Shankar Roy

Organizational resilience: unveiling the role of strategic internal crisis management on employee sensemaking and sensegiving pp. 2068-2091

Adamu Abbas Adamu, Syed Hassan Raza and Bahtiar Mohamad

Adoption of human resource sourcing strategies for managing supply chain performance during COVID-19 crisis: evidence from manufacturing companies pp. 2092-2115

Akhil N.S.b, Vimal Kumar, Rohit Raj, Tanmoy De and Phanitha Kalyani Gangaraju

BPMN-VSM-based knowledge-work process analysis and improvement in police services: a case study pp. 2116-2135

Felix Preshanth Santhiapillai and R.M. Chandima Ratnayake

How does intellectual capital drive firm performance via dynamic capabilities: evidence from India pp. 2136-2155

Bindu Singh and Pratibha Verma

The relationship between labour-only procurement and health and safety performance of construction projects pp. 2156-2182

Nnedinma Umeokafor, Abimbola Windapo and Oluwole Alfred Olatunji

Stochastic frontier leanness and firm performance: evidence from India pp. 2183-2208

Anannya Gogoi, Jagriti Srivastava and Rudra Sensarma

The power of embeddedness: how nodal power affects the value appropriation potential of firms in economic networks? pp. 2209-2234

Saroj Kumar Pani and Madhusmita Tripathy

Why and when does performance pressure encourage employee expediency? A moderated mediation model pp. 2235-2253

Abdul Gaffar Khan, Monowar Mahmood, Mohammad Shariful Islam, Yan Li and Ha Jin Hwang

Strategic leadership and team innovation: a qualitative study from the lens of leader–member exchange pp. 2254-2283

Anjali Singh and Sumi Jha

When in Rome, do as the Romans do: the effect of characteristics of capitalism on environmental performance pp. 2284-2304

Alan Bandeira Pinheiro, Marcelle Colares Oliveira and Maria Belen Lozano

Big data analytics capability for competitive advantage and firm performance in Malaysian manufacturing firms pp. 2305-2328

Chu-Le Chong, Siti Zaleha Abdul Rasid, Haliyana Khalid and T. Ramayah

The impact of high commitment work practices on radical innovation: innovative work behaviour and knowledge sharing as mediators pp. 2329-2363

Motasem M. Thneibat

Volume 73, issue 6, 2023

Operational performance improvement in manual assembly lines: a case study in Denmark and conceptual model for quick and long-term wins pp. 1689-1718

Diego Augusto de Jesus Pacheco and Thomas Schougaard

Analyzing critical success factors for the implementation of air-taxi services for public transportation pp. 1719-1748

Bhawesh Sah and Rohit Titiyal

Role of job satisfaction in microfinance institutions' performance: considering performance appraisal, training and development pp. 1749-1771

Emelia Ohene Afriyie, Yan Jin, Mariama Yakubu and Iddrisu Awudu

Investigating the relationship between supply chain maturity and performance: an emerging market study pp. 1772-1796

Yassine Benrqya, Youssef Chetioui and Chaimae Jerboui

Prioritizing the attributes of sustainable banking performance pp. 1797-1825

Deergha Sharma and Pawan Kumar

Is voluntary risk disclosure informative? The role of UK firm-level governance pp. 1826-1855

Nader Elsayed and Ahmed Hassanein

Strategies for the ISO 9001 certification life cycle (StrategISO) pp. 1856-1884

Carlos J.F. Cândido

Resource orchestration capability for innovation: towards an empirically validated measurement framework pp. 1885-1908

Gaurav Dilip Tikas

Efficiency-oriented training and development based on service process observation and assessment in the workplace pp. 1909-1925

Jinquan Zhou and Wenjin He

Risk and return in the biotech industry pp. 1926-1947

Hassan Bruneo, Emanuela Giacomini, Giuliano Iannotta, Anant Murthy and Julien Patris

Management accounting and control, supply chain resilience and healthcare performance under disruptive impact pp. 1948-1969

Edward Nartey

Psychological capital and multifaceted nature of job performance: mediation by intrinsic motivation and goal-commitment pp. 1970-1995

Musarrat Shaheen, Ritu Gupta and Farrah Zeba

Lecturers' interpersonal trust in peers, job performance, and OCBI: examining the mediating role of positive affect during the Covid-19 pandemic utilizing the PLSe2 estimator pp. 1996-2015

Majid Ghasemy and Lena Frömbling

Strategic sustainability in Indian banking industry: a performance analysis pp. 2016-2034

P Kritee Rao and Akanksha Shukla

Volume 73, issue 5, 2023

Expanding strategic flexibility through organizational culture, industry 4.0 and market orientation pp. 1305-1325

Dimitrios Kafetzopoulos and Anastasia A. Katou

A weighted fuzzy Petri-net analysis for Indian foodgrains supply chain pp. 1326-1356

Rishabh Rathore, Jitesh Thakkar and J.K. Jha

Evaluating and improving the performance of retailers' branches by considering resilience, sustainability and sales-marketing pp. 1357-1386

Ehsan Aghakarimi, Hamed Karimi, Amir Aghsami and Fariborz Jolai

When bad things happen to good processes: a theory of entropy for process science pp. 1387-1404

Brad C. Meyer, Daniel Bumblauskas, Richard Keegan and Dali Zhang

Industry 4.0 impacts on operational and green innovation performances with the mediation of green practices pp. 1405-1426

Muhammad Talha Khan, Muhammad Dawood Idrees and Yaseen Haider

Compliance with government and firm's own policy, reverse logistics practices and firm environmental performance pp. 1427-1478

Matthew Kalubanga and Winfred Mbekeka

Activity sampling in the construction industry: a review and research agenda pp. 1479-1501

Tsu Yian Lee, Faridahanim Ahmad and Mohd Adib Sarijari

Lean Six Sigma and Industry 4.0 – a bibliometric analysis and conceptual framework development for future research agenda pp. 1502-1534

G. Citybabu and S. Yamini

Orientation and absorptive capacity towards sustainability: a missing link between sustainability and performance pp. 1535-1562

Naimatullah Shah, Nisren Farouk Moawad, Mitho Khan Bhatti, Nadia A. Abdelmegeed Abdelwahed and Bahadur Ali Soomro

Self-concept and job performance: the mediating role of resilience pp. 1563-1586

Deepanjana Varshney and Nirbhay Krishna Varshney

Linking big data analytics capability and sustainable supply chain performance: mediating role of innovativeness, proactiveness and risk taking pp. 1587-1608

Syed Awais Ahmad Tipu and Kamel Fantazy

High-performance work systems and employee attitudes: evidence from Indian healthcare industry pp. 1609-1640

Karthik Padamata and Rama Devi Vangapandu

Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system pp. 1641-1667

Maria Elisabete Duarte Neves, Sofia Reis, Pedro Reis and António Gomes Dias

Improving relative performance evaluation process of employees within a peer group pp. 1668-1685

Shantanu Shantaram Apte, Abhijit Vasant Chirputkar and Abhijeet Lele

Volume 73, issue 4, 2023

The important role of system dynamics investigation on business model, industry and performance management pp. 945-980

Lina Gozali, Teuku Yuri M. Zagloel, Togar Mangihut Simatupang, Wahyudi Sutopo, Aldy Gunawan, Yun-Chia Liang, Bernardo Nugroho Yahya, Jose Arturo Garza-Reyes, Agustinus Purna Irawan and Yuliani Suseno

Industry 4.0 maturity assessment: a multi-dimensional indicator approach pp. 981-1004

Pinosh Kumar Hajoary, Amrita Ma and Jose Arturo Garza-Reyes

Empowering leadership for contextual performance: serial mediation of organizational support and commitment pp. 1005-1026

Celliane Ferraz Pazetto, Thiago Tomaz Luiz and Ilse Maria Beuren

Operational space efficiency (OpSE): a structured metric to evaluate the efficient use of space in industrial workstations pp. 1027-1049

Marcello Braglia, Mosè Gallo, Leonardo Marrazzini and Liberatina Carmela Santillo

Complaint management: comparison between traditional and digital banks and the benefits of using management systems for improvement pp. 1050-1070

Pedro G.C. Pio, Tiago Sigahi, Izabela Simon Rampasso, Eduardo Guilherme Satolo, Milena Pavan Serafim, Osvaldo L.G. Quelhas, Walter Leal Filho and Rosley Anholon

Climate change adaptation strategies and technical efficiency of maize producers in Benin, West Africa pp. 1071-1087

Armand Fréjuis Akpa, Cocou Jaurès Amegnaglo and Augustin Foster Chabossou

Analyzing blockchain-based supply chain resilience strategies: resource-based perspective pp. 1088-1116

Ramji Nagariya, Subhodeep Mukherjee, Manish Mohan Baral and Venkataiah Chittipaka

Performance reporting in the healthcare sector: evidence from Italian healthcare organisations pp. 1117-1136

Natalia Aversano, Diana Ferullo, Giuseppe Nicolò and Nadia Ardito

Working capital and firm performance: role of COVID-19 disruption pp. 1137-1166

Pushpesh Pant, Pradeep Rathore, Krishna kumar Dadsena and Bhaskar Shandilya

The mediating effect of knowledge management in the relationship between the HPO framework and performance pp. 1167-1186

Janet Kyogabiirwe Bagorogoza, Jaap van den Herik, Andrea de Waal and Bartel van de Walle

The influence of performance-driven cultures on performance appraisal best practices effectiveness pp. 1187-1211

Carlos Botelho

Do agile work practices impact team performance through project commitment? Evidence from the information technology industry pp. 1212-1234

Ram Shankar Uraon, Anshu Chauhan, Rashmi Bharati and Kritika Sahu

A R&D productivity model to achieve self-sustainability for public funded/CSIR R&D laboratories, India pp. 1235-1272

Beena Kumari, Anuradha Madhukar and Sangeeta Sahney

Redesigning and optimizing an electronic device assembly cell through lean manufacturing tools and kaizen philosophy: an application case study pp. 1273-1301

Mohammad Hani Al-Rifai

Volume 73, issue 3, 2023

Board diversity on firm performance from resource-based view perspective: new evidence from Pakistan pp. 649-675

Ismail Khan, Iftikhar Khan, Ikram Ullah Khan, Shahida Suleman and Shoukat Ali

Relationship clusters and performance of conflict management strategies in cross-organisational projects teams pp. 676-699

Titus Ebenezer Kwofie, Florence Akyaa Ellis, Michael Nii Addy, Samuel Amos-Abanyie, Clinton Aigbavboa and Samuel Owusu Afram

Fallacy of continual improvement in the longitudinal study of ISO 9001 and IATF 16949 standards pp. 700-718

Neeraj Yadav and Pantri Heriyati

Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies pp. 719-748

Istiqomah Nur Latifah, Agus Achmad Suhendra and Ilma Mufidah

Does personal data protection matter for ISO 9001 certification and firm performance? pp. 749-774

Efrosini Siougle, Sophia Dimelis and Nikolaos Malevris

Circular economy practices in SMEs: aligning model of green economic incentives and environmental commitment pp. 775-793

I. Wayan Edi Arsawan, Viktor Koval, Dwi Suhartanto, Ni Kadek Dessy Hariyanti, Natalіia Polishchuk and Viktoriia Bondar

Relationship between organisational culture and collective coping strategies in project teams: an exploratory quantitative study in the UAE construction industry pp. 794-816

Sulafa Badi

The role of risk management committee between risk-taking behavior and companies’ performance pp. 817-836

Masculine Muhammad Muqorobin, Utpala Rani and Alex Johanes Simamora

Achieving green firm reputation through green customer salience and reverse logistics practices pp. 837-854

David Asamoah, Benjamin Agyei-Owusu, Dorcas Nuertey, Caleb Amankwaa Kumi, Joseph Akyeh and Prince Delali Fiadjoe

A hybrid multi-criteria decision-making approach for hospitals’ sustainability performance evaluation under fuzzy environment pp. 855-888

Hajar Regragui, Naoufal Sefiani, Hamid Azzouzi and Naoufel Cheikhrouhou

Examining high-performance work practices in academia: role of administrative workload and support staff pp. 889-911

S.M. Aparna and Sangeeta Sahney

An optimization model for the downstream supply chain network, considering consolidated warehouses and the selection of transportation mode pp. 912-942

Anurag Mishra, Pankaj Dutta and Naveen Gottipalli

Volume 73, issue 2, 2022

Sustainable municipal solid waste management (MSWM) in the smart cities in Indian context pp. 361-384

Vikas Thakur, Dibya Jyoti Parida and Vivek Raj

Barriers for adoption of Industry 4.0 in sustainable food supply chain: a circular economy perspective pp. 385-411

Anish Kumar, Sachin Kumar Mangla and Pradeep Kumar

Theoretical framework for strategic productivity in manufacturing: the primary transformation model (PTM) pp. 412-434

Érico Daniel Ricardi Guerreiro, Reginaldo Fidelis and Rafael Henrique Palma Lima

Exploring the role of individual-focused transformational leadership in facilitating taking charge: mediating mechanism of psychological capital and thriving at work pp. 435-455

Parul Malik

Port productivity: benchmarking analysis of strategic ports pp. 456-475

Marvin Gonzalez and Gioconda Quesada

Smart HRM 4.0 for achieving organizational performance: a dynamic capability view perspective pp. 476-496

Rajasshrie Pillai and Kailash B.L. Srivastava

Circular economy and sustainable development: a review and research agenda pp. 497-522

Harchitwan Kaur Lamba, Nived S. Kumar and Sanjay Dhir

Hospitality and tourism firms' board characteristics, board policies and tourism sector performance: what is the nexus? pp. 523-562

Khalil Nimer, Cemil Kuzey and Ali Uyar

Managing the traceability system for food supply chain performance pp. 563-582

Dimitrios Kafetzopoulos, Spiridoula Margariti, Chrysostomos Stylios, Eleni Arvaniti and Panagiotis Kafetzopoulos

Virtuous leadership and individual performance among Indian bank employees: a parallel mediation model pp. 583-600

Mamta Tripathi

How relational capability can influence the success of business partnerships pp. 601-628

Luca Giraldi, Sofia Coacci and Elena Cedrola

The flexible HRM and firm performance nexus: can empowering leadership play any contingent role? pp. 629-647

Munwar Hussain Pahi, Umair Ahmed, Sohel M. Imroz, Syed Mir Muhammad Shah and Irene Seok-Ching Yong

Volume 73, issue 1, 2023

HRM practices and employee engagement: role of personal resources- a study among nurses pp. 1-17

Geetha Jose, Nimmi P.M. and Vijay Kuriakose

Resonant leadership and organizational citizenship behavior: a moderated-mediation analysis of followers’ resilience pp. 18-42

Ibrahim Tabche, Mohamed H. Behery and Kamarul Zaman Bin Ahmad

Driving sustainability in supply chain management for a more inclusive and responsible future pp. 43-84

Wael Hassan El-Garaihy, Tamer Farag, Khalid Al Shehri, Piera Centobelli and Roberto Cerchione

Resource-based productivity in the closed banking sector: the case of Ethiopian banks pp. 85-118

Yihays Fente Tarekegn, Weifeng Li and Huilin Xiao

Supply chain risk factor assessment of Indian pharmaceutical industry for performance improvement pp. 119-157

Astha Sharma, Dinesh Kumar and Navneet Arora

Workplace pro-environmental behaviour: a review and bibliometric analysis pp. 158-185

Hiba Zaidi and Feza Tabassum Azmi

Developing structural modelling of inter-partner factors of international joint ventures performance pp. 186-209

Ishita Batra and Sanjay Dhir

A preliminary framework for assessing lean implementation in higher education pp. 210-241

Jennifer Cross, Madina Joshi and Paula Jensen

Organizational readiness and innovation in the Jordanian telecommunication companies pp. 242-269

Najm Abood Najm and Wejdan Waleed Ali

Linking resource bundling and logistics capability with performance: study on 3PL providers in India pp. 270-302

Devinder Kumar and Anupama Prashar

Fertilizer subsidy in Ghana: a gain or loss of cocoa productivity? pp. 303-326

Bismark Amfo, Adinan Bahahudeen Shafiwu and Mohammed Tanko

Developing SME performance management practices: interventions for improving productivity pp. 327-360

Oliver William Jones, David Devins and Greg Barnes