International Journal of Business Performance Management

1998 - 2026

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Volume 20, issue 3, 2019

Do socio-economic contextual factors influence SMEs' service quality? A cross-sector and cross-city SERVPERF analysis pp. 195-211

Pedro Nascimento De Lima, Aline Dresch and Daniel Pacheco Lacerda

Marketing automation innovation practices and customer retention performance: evidence from the Nigerian manufacturing SMEs pp. 212-228

Michael Oluwaseun Olomu

An empirical study on financial performance evaluation of Chinese A and H cross-listed companies pp. 229-246

Yanli Zhu, Binrang Zhu and Jingyi Lang

Interaction of the social media and big data in reaching marketing success in the era of the fourth industrial revolution pp. 247-260

Goran Pranjić and Gábor Rekettye

Investors' concern for value addition in their economic decisions: empirical investigation of the banking sector of Pakistan pp. 261-277

Shahid Ali, Junrui Zhang and Aamir Azeem

Organisational growth through operational change pp. 278-296

Justin Bateh and Stella Sofianopoulou

Volume 20, issue 2, 2019

Perspective on individual and group characteristics to enhance work performance and career development: an empirical research on Indonesia Port Corporations pp. 93-109

Musriha Musriha and A. Eddy Hidayat Nurjaman

Organisational excellence as a marketing tool: Greater Amman Municipality as a case study pp. 110-129

Ghazi A. Al-Weshah

Ex-post service contract performance management pp. 130-144

Brian Forbes and Malcolm Brady

An evaluation of performance of public sector financial institutions: evidence from Pakistan pp. 145-163

Muhammad Haris, Yao HongXing, Gulzara Tariq and Ali Malik

International business development in China - a study of globalisation and performance pp. 164-176

Linda Li

Analysing non-profit business processes using a soft systems methodology pp. 177-194

Kenneth David Strang

Volume 20, issue 1, 2019

The implication of strategy improving employees training, compensation, motivation and organisational commitment as predictors of work performance in private commercial banks Indonesia pp. 1-15

Musriha Musriha

Inventory holding and UK SMEs' performance pp. 16-33

Godfred Adjapong Afrifa and Stephen Berchie

Agency conflicts between business owners and managers: empirical evidence from Tunisia pp. 34-45

Mariem Amamou and Kais Ben-Ahmed

New opportunities, challenges and realities for the media industry in Greece: an empirical examination of the effects of the financial crisis and digital technologies on media business performance pp. 46-69

Avraam Papastathopoulos, Panayiotis Koutsouvelis, Jacob Cherian and Robert Pech

Measuring the lean readiness of Kuwaiti manufacturing industries pp. 70-92

Mohamad Alnajem, Jose Arturo Garza-Reyes and Ahmed ElMelegy

Volume 19, issue 4, 2018

Competitive advantage and firm performance: the moderating effect of industry forces pp. 385-407

Jeen Wei Ong, Hishamuddin Ismail and Peik Foong Yeap

Six Sigma tool selection to achieve goals in the short-term - a case study pp. 408-426

Guilherme Augusto Queiroz Schünemann Manfrin De Oliveira, Izabel Cristina Zattar and Robson Seleme

Strategic capabilities, niche strategy orientation and performance: a four-nation assessment pp. 427-449

John E. Spillan, John A. Parnell, Mehmet Ali Koseoglu and Erdal Akdeve

Factors influencing employee performance: the role of human resource management practices and work engagement pp. 450-475

R. Krishnaveni and R. Monica

Impact of strategic roles of middle managers on the relationship between successful strategy implementation and organisational performance pp. 476-499

Fakher Jaoua

Identification of optimal initiatives for motivation enhancement of human assets pp. 500-516

Ahmad Ali Khaef Elahi and Rohhollah Hosseini

Volume 19, issue 3, 2018

Performance evaluation of sales employees: a comparative investigation in the pharmaceutical industry pp. 253-279

Ehtasham Ghauri

The food and beverages stock performance during and after the 2007-2011 crisis pp. 280-288

Alessandra Tanda

Can board diversity and choice of auditor enhance profitability? pp. 289-306

Duarte Pitta Ferraz, Ilídio Tomás Lopes and Ardit Kopliku

How economic theories can negatively affect subcontractor selection pp. 307-325

Todd Creasy and Yang Fan

The moderating role of environmental management accounting between environmental innovation and firm financial performance pp. 326-348

Sayedeh Parastoo Saeidi, Mohd Shahwahid Haji Othman, Parvaneh Saeidi and Sayyedeh Parisa Saeidi

The role of managerial control in innovation processes: an empirical analysis among Italian firms pp. 349-370

Anna Maria Arcari, Anna Pistoni and Stefano Peluso

Selling the brand inside: corporate image, corporate identity and employer brand: case study of I-SEC Netherlands B.V pp. 371-384

Muhammad Shaukat Malik, Sadia Aslam and Surayya Aslam

Volume 19, issue 2, 2018

Managing online teams: challenges and best practices pp. 131-157

Shonelle M. Ramserran and Abubaker Haddud

The present state of the game 'hide and seek' in pricing pp. 158-168

Gábor Rekettye and Jonathan Liu

Sustainable global purchasing: assessing the relative impact of sustainability goals and programs pp. 169-188

Robin Von Haartman and Lars Bengtsson

Leader's qualities and organisational performance: a case of Malaysian Takaful operator pp. 189-208

Wan Norhayate Wan Daud, Marlisa Abd Rahim, Fakhrul Anwar Zainol and Abdul Ghafar Ismail

Business process modelling linguistic approach application in public administration (self-governmental) pp. 209-236

Jozef Stašák and Peter Schmidt

Pakistan's persistent energy crisis and performance of private power producers pp. 237-252

Amir Ikram, Qin Su and Muhammad Fiaz

Volume 19, issue 1, 2018

Convergence in corporate governance systems and sustainability culture pp. 7-15

Daniela Salvioni, Simona Franzoni, Francesca Gennari and Raffaella Cassano

The influence of corporate governance's decision on corporate social responsibility pp. 16-35

Maria Assunta Baldini, Giovanni Bronzetti and Graziella Sicoli

Corporate social responsibility through stakeholder engagement and entrepreneurial communication processes pp. 36-54

Piero Mella and Patrizia Gazzola

Accountability, governance and performance in UK charities pp. 55-74

Giulia Bellante, Laura Berardi, Silke Machold, Eugenia Nissi and Michele A. Rea

Internationalisation and corporate governance in family businesses: a case study pp. 75-86

Elena Cristiano

Performance measurement systems in business networks: a literature review pp. 87-104

Daniela Mancini and Giuseppina Piscitelli

A data-driven analysis of the current debate on the linkages between performance and strategy studies pp. 105-129

Nicola G. Castellano, Katia Corsi, Monica Bartolini, Francesca Bernini, Andrea Cardoni, Graziano Coller, Vincenzo Fasone and Luca Fornaciari

Volume 18, issue 4, 2017

Performance measurement and its recent challenge: a literature review pp. 381-402

Yitagesu Yilma Goshu and Daniel Kitaw

A combined AHP and ISM-based model to assess the leanness of a manufacturing company pp. 403-426

Tharun Thomas, P.G. Saleeshya and Priya Harikumar

Dynamic efficiency of German dairy farms under uncertainty pp. 427-458

Silke Hüttel, Rashmi Narayana, Christina Wagner and Martin Odening

Evolution of futuristic organisation with human capital management: a perspective pp. 459-475

Chandra Sekhar, Manoj Patwardhan and Vishal Vyas

A balanced scorecard for marketing pp. 476-494

António Pimenta Da Gama

Volume 18, issue 3, 2017

An investigation into internal structure of relationship quality pp. 253-273

Muhammad Zafar Yaqub and Saud Mahmood Mandurah

Making strategy work: a comprehensive analysis of methods for aligning strategy and business processes pp. 274-292

Matthias Lederer, Matthias Kurz and Pavlin Lazarov

The future performance of marketing communication - a comparative study pp. 293-306

Gábor Rekettye Jr.

The emperors clothes - corporate social responsibility creating shared value and sustainability pp. 307-326

Bryan McIntosh, Bruce Sheppy and Juan David Zuliani

Determinants of CEO pay: empirical evidence from Nigerian quoted banks pp. 327-349

Clement Olaniyi and Olufemi Bodunde Obembe

Conscientiousness personality trait defines the competent Greek project manager pp. 350-380

Georgios N. Aretoulis, Jason B. Papathanasiou, Konstantinos Zapounidis and Aikaterini A. Seridou

Volume 18, issue 2, 2017

Application of Kano's model and TRIZ on internet marketing for agricultural products in Taiwan pp. 125-157

Jia-Yen Huang and Po-Chien Tsai

Analysing the pattern of learning organisation dimensions in public and private banks in India pp. 158-174

Nidhi Thakur, Manosi Chaudhuri and G.N. Patel

Coaching and the Greek market pp. 175-195

Niki Argirou and Athanassios Mihiotis

A novel benchmark methodology for estimating industrial electricity demand considering unsteady socio-economic conditions pp. 196-215

Ali Azadeh, Ruholla Jafari-Marandi, Mohammad Abdollahi and Elahe Roudi

Supply chain resilience and internal integration: an empirical examination of different visibility categories pp. 216-235

Santanu Mandal

Effective performance management of inter-organisational collaborations through the construction of multiple identities pp. 236-251

Isidora Kourti

Volume 18, issue 1, 2017

Performance of direct mail in building customer loyalty in Greek automotive sector during the financial crisis pp. 1-24

Lila Malliari and Ibrahim Sirkeci

Balanced scorecard edge over memorandum of understanding for public enterprises in India pp. 25-48

Seema Gupta and Vijay Kumar Gupta

Workplace context and its effect on individual competencies and performance in work teams pp. 49-81

Mikhail Rozhkov, Benny C.F. Cheung and Eric Tsui

Managing workforce diversity from the perspective of two higher education institutions pp. 82-100

Michel Zaitouni and Amani Gaber

Improving performance of lock assembly line using lean and simulation approach pp. 101-124

Arun Bhiva Rane, Vivek K. Sunnapwar, Narasimhan R. Chari, Mahesh R. Sharma and V.S. Jorapur