International Journal of Business Performance Management

1998 - 2025

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Volume 14, issue 4, 2013

Initiating organisational transformation through Appreciative Intelligence ® pp. 332-340

Tojo Thatchenkery

Building international strategic alliance capability: a case research-based insights pp. 341-355

Dinesh Kumar Likhi and Professor Sushil

Consideration of the technological brands and price premium strategies for SPM in Japan pp. 356-367

Hiro Mitsuyama, Masaki Iijima and Yukio Uchimoto

Assessing cost efficiency of pharmacy retail stores and identification of efficiency drivers pp. 368-385

Smriti Pande and G.N. Patel

Surviving with paranoia through green and clean marketing in Indian FMCG sector pp. 386-395

H.M. Jha Bidyarthi, Mayur A. Dande, P.M. Kuchar, Milind L. Herode and Neelam Y. Kasliwal

Identifying the physical distribution form and supply chain issues in marketing F%V products by organised supermarkets: a case on reliance distribution model pp. 396-403

Sudip Kundu and Ashutosh Kar

Tata Communications Ltd. - benchmarking training and development practices with leading organisations pp. 404-417

Manosi Chaudhuri and Geetika Dham

Why should 'geography' matter to public health managers? pp. 418-434

Uma Kelekar and Xiang Liu

A change management case study using Appreciative Intelligence ® pp. 435-449

R. Mikel Lemons and Tojo Thatchenkery

Volume 14, issue 3, 2013

Effective organisation and operation characteristics of Internal Audit Departments (IAD) in Greek hotel units (HUs): an empirical perspective pp. 221-244

Christos Lemonakis, Fotini Voulgaris, Emmanuel Sifakis and Constantin Zopounidis

Organisation culture as indicators of citizenship behaviours within organisations: a multi sector analysis pp. 245-255

Jagannath Mohanty and Bhabani Prasad Rath

Financial performance and privatisation in the airport industry: the case of Italy pp. 256-273

Vincenzo Fasone and Pasquale Maggiore

Board of directors and financial performance in the Middle East pp. 274-292

Charbel Salloum, Elie Bouri and Christophe Schmitt

The impact of knowledge-sharing mechanisms on employee performance pp. 293-306

Mohammad Ali Kohansal, Zahir Alimoradi and S. Mahdi Bohloul

Measuring the efficiency of the Italian construction industry pp. 307-325

Andrea Guerrini, Martina Martini and Bettina Campedelli

Volume 14, issue 2, 2013

Implementing a component approach to productivity measurement in a large public service organisation pp. 111-128

Aki Jääskeläinen

Performance measurement of organisations: a review of balanced scorecard technique pp. 129-148

P.L. Umayal Karpagam and L. Suganthi

Do customers improve new product development efficiency? Revealing the impact of manufacturing-based absorptive capacity pp. 149-165

Robin Von Haartman

Risk and budget in an uncertain world pp. 166-180

Marika Arena and Michela Arnaboldi

The role of internet banking in continuous improvement areas: quantitative evidence from Jordanian banks pp. 181-196

Ghazi A. Al-Weshah

Application matters: how different corporate portfolio management practices impact firm performance pp. 197-220

Robert Untiedt, Michael Nippa and Ulrich Pidun

Volume 14, issue 1, 2013

Impact of IFRS transition on company financial reporting: the case of Italy and Germany pp. 1-18

Michela Cordazzo

Managers' perception with reference to the Durand's model of competency development pp. 19-37

M. Kameshwar Rao and Sasmita Palo

Measuring and comparing volume flexibility across Indian firms pp. 38-51

Samir K. Srivastava and Sahil Bansal

Delivering modernisation through a total reward framework? A UK Government agency case study pp. 52-66

Hilary Duckett and Nick Langford

Assessing the implications on performance when aligning customer lifetime value calculations with religious faith groups and afterlifetime values - a Socratic elenchus approach pp. 67-94

Jonathan A.J. Wilson and Svend Hollensen

Global trends and their influence on future business performance pp. 95-110

Gábor Rekettye and Gábor Rekettye Jr.

Volume 13, issue 3/4, 2012

Sophisticating business performance management for banks: using data envelopment analysis on business process level pp. 227-243

Anne Schaefer, Andreas Burger and Jürgen Moormann

Assessing impact of the technological perspective of AIS quality on banking performance matrix pp. 244-256

Ahmed A. Mohammad

Using data envelopment analysis to measure ports efficiency pp. 257-273

Chafik Abid and Lotfi Tadj

Compare bancassurance sales with an insurer's own team in Taiwan pp. 274-293

Chiang Ku Fan

Managing airline productivity using data envelopment analysis pp. 294-311

Dauw-Song Zhu, Chih-Te Lin, Chieh-Ju Yang and Kuo-Chung Chang

Efficiency study of Indian public sector banks - an application of data envelopment analysis and cluster analysis pp. 312-329

Debaprosanna Nandy

Efficiency for Indian public sector and private sector banks in India: assessment of impact of global financial crisis pp. 330-340

Dhananjay Bapat

An analysis of the technical efficiency of Indian public sector banks through DEA approach pp. 341-365

Manas Kumar Baidya and Debabrata Mitra

The effects of mergers and acquisitions on business performance in Nigerian banking industry: an empirical analysis pp. 366-385

Olawumi Dele Awolusi

Bank productivity measurement using Hicks-Moorsteen indices: evidence from Indian public sector banks pp. 386-407

Hitesh Arora and Padmasai Arora

An investigative study of operational performance and service quality of Indian public sector banks pp. 408-425

Sajeev Abraham George and Nilanjan Chattopadhyay

Seaport performance comparison using data envelopment analysis: the case of Iberian container terminals pp. 426-449

João Carlos Quaresma Dias, Susana G. Azevedo, Joao Ferreira and Sérgio F. Palma

Technical efficiency of Indian commercial banks: an empirical analysis pp. 450-472

Subroto Chowdhury

Shareholder vs. stakeholder governance index and performance: evidence from the Tunisian quoted banks pp. 473-488

Wissem Bouaziz and Abdelfettah Bouri

Volume 13, issue 2, 2012

Internal self-assessment for ICT SMEs: a way forward pp. 103-126

Caroline Chibelushi and David Trigg

Technical efficiency of the Greek meatpacking industry in 1994-2007 pp. 127-138

Ioanna Keramidou, Angelos Mimis and Aikaterini Fotinopoulou

Embedding, knowledge transfer, industry clusters and global competitiveness with firm performance: case study of the Iran pp. 139-157

Fakhrddin Maroofi and Farzad Sadqi

Knowledge management initiatives by faculties of Tribhuvan University of Nepal pp. 158-167

Dhruba Kumar Gautam

Performance measurement system change: a consulting company perspective pp. 168-197

Andrea Guerrini

Towards a balanced scoreboard for assessing manufacturing processes sustainability pp. 198-221

Juliano Bezerra De Araujo and João Fernando Gomes De Oliveira

Volume 13, issue 1, 2012

Total quality management implementation for reducing percent process defects in a manufacturing organisation pp. 1-17

Inderpreet Singh Ahuja

Tupperware: achieving sustainable development goals through elevating socio-economic status of women in India pp. 18-27

Harjit Singh and Nikunj Aggarwal

Strategic alliances and hotel efficiency in Taiwan pp. 28-45

Tsai-Lien Yeh, Tser-Yieth Chen and Chia-Kai Li

Sustaining by working on the bottom of the pyramid: a case of Jaipur Rugs India on its socially responsible practices pp. 46-59

Ruchi K. Tyagi

Does employee satisfaction with communication affect trust? Longitudinal evidence from an Australian study pp. 60-74

Rachid Zeffane

Orientation of MMTC employees towards knowledge management and learning organisation pp. 75-86

Manosi Chaudhuri and Pallavi Banerjee

A staggered ordering model for push demand case in a supply chain of the confectionery industry: a case study pp. 87-102

K. Balaji Reddy, S. Narayanan and S.R. Raju