International Journal of Business Performance Management

1998 - 2026

From Inderscience Enterprises Ltd
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Volume 17, issue 4, 2016

Evaluating the Indian retail service quality enablers using interpretive structural modelling pp. 365-393

Rema Gopalan, Sreekumar and Biswajit Satpathy

Estimating provincial agricultural total factor productivity in Mainland China pp. 394-412

Khee Giap Tan, Haoran Suo and Ramkishen Rajan

Analysis of stakeholder value derivation through corporate social responsibility for business growth and society's collateral benefits pp. 413-427

Andrée Marie López-Fernández and Prof Rajagopal

The impact of intellectual capital on business performance in Kuwaiti telecommunication industry pp. 428-446

Abdel-Aziz Ahmad Sharabati, Nasser Sajid Shamari, Abdul-Naser Ibrahim Nour, Abdel-Bari Ibrahim Durra and Kamel M. Moghrabi

The entrepreneurial strategic formula of the firm: a theoretical business model pp. 447-465

Pasquale De Luca, Salvatore Ferri and Michele Galeotti

Organisational improvement: one hospital's experience of implementing TQM pp. 466-487

Uche Nwabueze

Volume 17, issue 3, 2016

Political system of a country and its non-performing loans: a case of emerging markets pp. 241-265

Ramiz Ur Rehman, Junrui Zhang and Muhammad Ishfaq Ahmad

Critical review of safety performance metrics pp. 266-285

Nektarios Karanikas

Combining soft system methodology and Pareto analysis in the assessment of safety management performance: an aviation case pp. 286-300

Nektarios Karanikas

How to implement strategy more effectively pp. 301-320

Nader Arvand and Mas Bambang Baroto

Examining the efficiency-profitability link in Egyptian companies: a non-parametric DEA approach pp. 321-344

Mohamed M. Mostafa

Performance analysis of major ports in India: a quantitative approach pp. 345-364

Anindita Mandal, Soma Roychowdhury and Jhumoor Biswas

Volume 17, issue 2, 2016

Hope and glory: an expanded social strategy diagnosis model to incorporate corporate social responsibility within business strategy pp. 117-131

Andreia Areal, Bryan McIntosh and Bruce Sheppy

Work engagement in higher education in Egypt: the influence on academic work performance pp. 132-146

Amir A. Shusha and Ahmed Abdelkader

Outside directors and firm performance across family generations in Lebanon pp. 147-160

Charbel Salloum, Elie Bouri, Laura Salloum and Catherine Mercier-Suissa

Towards developing a business performance management model using causal latent semantic analysis pp. 161-183

Muhammad Muazzem Hossain and Victor R. Prybutok

Effects of ownership structure on bank performance: evidence from Vietnamese banking sector pp. 184-197

Ali Malik, Ngyen Minh Thanh and Haider Shah

Effect of quality management on supply chain and organisational performance in the Egyptian textile industry pp. 198-222

Ahmed M. Attia

Evolution and chronology of the organisational performance measurement field pp. 223-240

Julio Araujo Carneiro-da-Cunha, Flavio Hourneaux Jr. and Hamilton Luiz Corrêa

Volume 17, issue 1, 2016

A new approach to design supply chain key performance indicator for actors and regulator: a case study in innovative product in Indonesia pp. 1-29

Elisa Kusrini, Subagyo and Nur Aini Masruroh

Identification of performance measures in Indian automobile industry: a green supply chain management approach pp. 30-43

Minhaj Ahemad A. Rehman, Tushar A. Aneyrao, A.D. Pachchhao and R.L. Shrivastava

Organisational performance as a function of creativity components and innovation capability: an Indian perspective pp. 44-64

Pratibha Verma and M.K. Rao

The performance diamond: measuring public sector organisational performance pp. 65-88

Ajmal Waheed

Human resource performance evaluation from CRM perspective: a two-step association rule analysis pp. 89-102

Elham Akhondzadeh-Noughabi, Mohammad Reza Amin-Naseri, Amir Albadvi and Mohammad Saeedi

Intellectual capital in Malaysian hotel industry: a case study of Malacca pp. 103-116

Muhammad Khalique and Shazali Abu Mansor

Volume 16, issue 4, 2015

Innovation in organisational control systems: toward greater accountability pp. 373-388

Carlos Martin-Rios

Efficiency trends in the Indian pharmaceutical industry in the new patent regime pp. 389-406

Varun Mahajan, D.K. Nauriyal and S.P. Singh

Art in a system of social marketing: the experience of communication of Russian companies with society pp. 407-420

Larisa Piskunova and Liudmila Starostova

The use of non-financial performance indicators and organisational performance: an empirical analysis of Italian firms pp. 421-441

Ahmed Abdel-Maksoud, Fabrizio Cerbioni, Mohamed F. Omran and Federica Ricceri

How does strategic flexibility pay off in terms of financial performance? pp. 442-456

Mohamed Laid Ouakouak and Oussama Ammar

Factor analysis performance evaluation of listed companies in Indian IT industry pp. 457-471

Manisha Sharma and Prashant Gupta

Making firm supply chain arrangement fit business contingency: an empirical study pp. 472-489

Ting Chi

Volume 16, issue 2/3, 2015

Creating value for customers through engagement and participation in brand communities pp. 114-132

Sandra Maria Correia Loureiro, Ana Regina Pires and Hans Ruediger Kaufmann

Value proposition and firm performance: segmentation of Polish online companies pp. 133-148

Tymoteusz Doligalski, Piotr Zaborek and Sylwia Sysko-Romańczuk

Value in shopping experiences in the perception of Polish consumers pp. 149-168

Katarzyna Dziewanowska, Agnieszka Kacprzak and Monika Skorek

The impact of service delivery system effectiveness on service quality: a hierarchical approach pp. 169-181

George Lodorfos, Giannis Kostopoulos and Kostas Kaminakis

Hedonic or utilitarian buying behaviours - what values do young adult customers seek in online group buying? pp. 182-197

Edyta Rudawska, Kristina Petljak and Ivana Stulec

Influence of selected groceries' marketing mix elements on business performance in the Eastern Province of Sri Lanka: retailers' perspective pp. 198-213

Mohamed Ismail Mujahid Hilal and Kaldeen Mohamed Mubarak

Performance measurement approach to show the value for the customer in an industrial service network pp. 214-229

Juhani Ukko, Sanna Pekkola, Minna Saunila and Tero Rantala

Adding value for customers by providing service quality training (study at Islamic bank in Indonesia) pp. 230-245

Wustari L.H. Mangundjaya, Permata Wulandari and Citra Wardhani

Research on time-management skills of employees in the process of creating value for the customer pp. 246-261

Anna Pluta and Grażyna Paulina Wójcik

Management of value for customers on the culture market pp. 262-279

Magdalena Sobocińska

The relative significance of product quality attributes driving customer satisfaction within the fast fashion market: a UK perspective pp. 280-303

Daniella Ryding, Gianpaolo Vignali, Robin Carey and Mengfei Wu

Environmental management systems in food processing and production as a source of product value for the customer on the organic food market pp. 304-320

Mariola Grzybowska-Brzezińska and Adam Rudzewicz

Analysing the product and service aspects of a manufacturing supply chain: a dairy industry perspective pp. 321-338

Pramod Kumar Mishra and B. Raja Shekhar

Status and impact of strategic technology alliances among telecommunications firms in Nigeria pp. 339-351

Blessing Funke Ajao, Timothy Oyebisi, Helen Aderemi and Oluseye Jegede

Improving the quality of technology-based innovations selection: a quality function deployment approach for retailers pp. 352-372

Giuseppe Migliano and Eleonora Pantano

Volume 16, issue 1, 2015

Effect of just-in-time selling strategy on firms' performance in Jordan pp. 1-18

Abbas Al-Refaie and Asem Thyabat

An exploration in visibility: some experiences of Indian women accountants pp. 19-39

Orthodoxia Kyriacou, Angathevar Baskaran and Jatin Pancholi

Exploring the drivers of job satisfaction and performance in financial sectors: evidence from an emerging Asian economy pp. 40-55

Abu Mollik, Majharul Talukder and Ali Quazi

Further insights into assessing performance in the subsidiaries of MNEs pp. 56-66

Sylva Žáková Talpová and Francesco Scalera

Project manager skills for improving project performance pp. 67-83

Riza Yosia Sunindijo

Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study pp. 84-108

Carmine Bianchi, Federico Cosenz and Milica Marinković