International Journal of Business Performance Management

1998 - 2025

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Volume 16, issue 4, 2015

Innovation in organisational control systems: toward greater accountability pp. 373-388

Carlos Martin-Rios

Efficiency trends in the Indian pharmaceutical industry in the new patent regime pp. 389-406

Varun Mahajan, D.K. Nauriyal and S.P. Singh

Art in a system of social marketing: the experience of communication of Russian companies with society pp. 407-420

Larisa Piskunova and Liudmila Starostova

The use of non-financial performance indicators and organisational performance: an empirical analysis of Italian firms pp. 421-441

Ahmed Abdel-Maksoud, Fabrizio Cerbioni, Mohamed F. Omran and Federica Ricceri

How does strategic flexibility pay off in terms of financial performance? pp. 442-456

Mohamed Laid Ouakouak and Oussama Ammar

Factor analysis performance evaluation of listed companies in Indian IT industry pp. 457-471

Manisha Sharma and Prashant Gupta

Making firm supply chain arrangement fit business contingency: an empirical study pp. 472-489

Ting Chi

Volume 16, issue 2/3, 2015

Creating value for customers through engagement and participation in brand communities pp. 114-132

Sandra Maria Correia Loureiro, Ana Regina Pires and Hans Ruediger Kaufmann

Value proposition and firm performance: segmentation of Polish online companies pp. 133-148

Tymoteusz Doligalski, Piotr Zaborek and Sylwia Sysko-Romańczuk

Value in shopping experiences in the perception of Polish consumers pp. 149-168

Katarzyna Dziewanowska, Agnieszka Kacprzak and Monika Skorek

The impact of service delivery system effectiveness on service quality: a hierarchical approach pp. 169-181

George Lodorfos, Giannis Kostopoulos and Kostas Kaminakis

Hedonic or utilitarian buying behaviours - what values do young adult customers seek in online group buying? pp. 182-197

Edyta Rudawska, Kristina Petljak and Ivana Stulec

Influence of selected groceries' marketing mix elements on business performance in the Eastern Province of Sri Lanka: retailers' perspective pp. 198-213

Mohamed Ismail Mujahid Hilal and Kaldeen Mohamed Mubarak

Performance measurement approach to show the value for the customer in an industrial service network pp. 214-229

Juhani Ukko, Sanna Pekkola, Minna Saunila and Tero Rantala

Adding value for customers by providing service quality training (study at Islamic bank in Indonesia) pp. 230-245

Wustari L.H. Mangundjaya, Permata Wulandari and Citra Wardhani

Research on time-management skills of employees in the process of creating value for the customer pp. 246-261

Anna Pluta and Grażyna Paulina Wójcik

Management of value for customers on the culture market pp. 262-279

Magdalena Sobocińska

The relative significance of product quality attributes driving customer satisfaction within the fast fashion market: a UK perspective pp. 280-303

Daniella Ryding, Gianpaolo Vignali, Robin Carey and Mengfei Wu

Environmental management systems in food processing and production as a source of product value for the customer on the organic food market pp. 304-320

Mariola Grzybowska-Brzezińska and Adam Rudzewicz

Analysing the product and service aspects of a manufacturing supply chain: a dairy industry perspective pp. 321-338

Pramod Kumar Mishra and B. Raja Shekhar

Status and impact of strategic technology alliances among telecommunications firms in Nigeria pp. 339-351

Blessing Funke Ajao, Timothy Oyebisi, Helen Aderemi and Oluseye Jegede

Improving the quality of technology-based innovations selection: a quality function deployment approach for retailers pp. 352-372

Giuseppe Migliano and Eleonora Pantano

Volume 16, issue 1, 2015

Effect of just-in-time selling strategy on firms' performance in Jordan pp. 1-18

Abbas Al-Refaie and Asem Thyabat

An exploration in visibility: some experiences of Indian women accountants pp. 19-39

Orthodoxia Kyriacou, Angathevar Baskaran and Jatin Pancholi

Exploring the drivers of job satisfaction and performance in financial sectors: evidence from an emerging Asian economy pp. 40-55

Abu Mollik, Majharul Talukder and Ali Quazi

Further insights into assessing performance in the subsidiaries of MNEs pp. 56-66

Sylva Žáková Talpová and Francesco Scalera

Project manager skills for improving project performance pp. 67-83

Riza Yosia Sunindijo

Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study pp. 84-108

Carmine Bianchi, Federico Cosenz and Milica Marinković

Volume 15, issue 4, 2014

Employee job security affecting performance in a multi-ethnic environment pp. 277-294

Esuh Ossai-Igwe Lucky, Mohd Sobri Minai and Abdul Rahman Hamzah

Relational capabilities in market orientation to improvement of performance outcomes in SMEs pp. 295-315

Reza Shafei and Mehran Zohdi

Making an ideal decision-making unit using virtual network data envelopment analysis approach pp. 316-328

Saeed Yousefi, Hadi Shabanpour, Reza Farzipoor Saen and Gholam Reza Faramarzi

Technical efficiency and productivity analysis of the Italian prison system: a methodological comparison pp. 329-350

Giovanni Cesaroni and Aldo Lamberti

Air transport performance: current evidences about the efficiency of Italian airports pp. 351-371

Juan Brida, Vincenzo Fasone, Pablo Daniel Monterubbianesi and Sandra Zapata-Aguirre

Volume 15, issue 3, 2014

The things that go without saying: on performative differences between business value communication and communication on business values pp. 175-191

Steffen Roth

Held together by the bark: performance measurement and management as propagated by industry analysts pp. 192-206

Urban Ask, Johan Magnusson, Krister Bredmar and Elisabeth Frisk

A study on profitability and marketability of Taiwanese bank firms before and after the Financial Holding Company Act pp. 207-228

Dauw-Song Zhu, Yi-Kang Chen and Louis P. White

Opposing risk management theories: the context of large-scale projects pp. 229-242

Mohammad Baydoun

Applying performance measurement in service operations: analysis of contextual differences pp. 243-261

Aki Jääskeläinen and Harri Laihonen

Modelling service quality in the construction industry pp. 262-276

Riza Yosia Sunindijo, Bonaventura H.W. Hadikusumo and Thanawat Phangchunun

Volume 15, issue 2, 2014

Revisiting performance measurement and management: deriving linkages with strategic management theories pp. 87-105

Neetu Yadav, Professor Sushil and Mahim Sagar

Entrepreneurship: gender differences among Gabonese graduates pp. 106-116

Ruphin Ndjambou and Mario Sassine

Performance management practice and discipline: moving forward or standing still? pp. 117-126

Bjørn Andersen, Marco Busi and Lars E. Onsøyen

TQM in the British National Health Service: nine reasons for failure pp. 127-137

Uche Nwabueze

Innovative replenishment management for perishable items using logistic regression and grey analysis pp. 138-157

Jia-Yen Huang

Research opportunities in strategic management field: a performance measurement approach pp. 158-174

Rogerio Tadeu de Oliveira Lacerda, Leonardo Ensslin and Sandra Rolim Ensslin

Volume 15, issue 1, 2014

In search of academic excellence with the strategy map: analysis of an Italian case study pp. 1-22

Antonella Cugini, Giovanna Michelon and Silvia Pilonato

Utilisation of performance measurement information in management: top manager perspective pp. 23-34

Sanna Pekkola and Hannu Rantanen

Efficiency dynamics and distributional snapshots of North African Islamic banks pp. 35-63

Jamal Al-Khasawneh and Wasim Khalil Al-Shattarat

The changing perspective of food habits in Kolkata: a case on Monginis Kolkata pp. 64-71

Ashutosh Kar and Sudip Kundu

Design of key performance indicators for a comprehensive performance in marine agro-industrial clusters: a case study in Indonesia pp. 72-86

Sri Gunani Partiwi, Patdono Suwignjo, Eriyatno, Anas Miftah Fauzi and Krisnani Setyowati