International Journal of Business Performance Management

1998 - 2025

From Inderscience Enterprises Ltd
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Volume 3, issue 2/3/4, 2001

Best Value evolution: performance indicators in Scottish local government pp. 109-118

James Sheffield

Performance measurement and Best Value: an international perspective pp. 119-134

Tony Bovaird

Performance measurement: the comparison between a process and a model approach pp. 135-153

Umit Bititci, Trevor Turner, Mike Bourne

Using axiomatic design to support the development of a balanced scorecard pp. 154-166

David Cochran, James Duda Campinas, Carlos Lobo, Paulo Lima

Investigating the impact of performance measurement pp. 167-180

Jacky Holloway

Performance measurement: flying in the face of fashion pp. 181-190

Robert Johnston, Lin Fitzgerald

Organisational performance measurement in the emerging digital age pp. 191-215

Bernard Marr, Andy Neely

Customer satisfaction measures in the public sector: what do they tell us? pp. 216-230

Denise K. Conroy

Marketing performance measurement: evolution of research and practice pp. 231-244

Bruce H. Clark, Tim Ambler

Accounting performance measurement: a review of its purposes and practices pp. 245-260

David Otley

Benchmarking as a diagnostic process to increase the competitiveness of Small and Medium-sized Manufacturing Enterprises pp. 261-275

Alexandros Skandalakis, Geoff Nelder

Data Envelopment Analysis for the performance evaluation of air conditioning and refrigeration companies in Thailand pp. 276-300

Nagen N. Nagarur, Bipin Rajbhandari

Volume 3, issue 1, 2001

A model of university financial performance pp. 1-15

Jeff Pursglove, Mike Simpson

Communications as a critical factor in advanced manufacturing systems pp. 16-29

Godwin J. Udo

Performance measurement in organisational networks: an exploratory case study pp. 30-46

M. Leseure, N. Shaw, G. Chapman

On the way to active management of performance measures pp. 47-65

Jurgen Weber, Utz Schaffer

A note on productive efficiency in telecommunications in the USA pp. 66-89

Noel D. Uri

A case of competence development pp. 90-106

Anders Drejer

Volume 2, issue 4, 2000

Public sector performance and contracts: an emergent analysis pp. 211-221

Peter M. Jackson

Improving the effectiveness of external resource management: strategic and operational lessons from the privatisation experience in the UK pp. 222-245

David Parker

Executive pay: must "winner-take-all" mean that shareholders lose out? pp. 246-262

Carmen Alpin, J.R. Shackleton

Performance in public services: a total productivity approach pp. 263-275

Alan Stainer, Lorice Stainer

Innovation processes and the small business: a conceptual analysis pp. 276-292

Andrew Atherton, Paul D. Hannon

Balanced scorecards and the FTSE 100: exploratory research pp. 293-310

Richard Tonge, Povl Larsen, Jonathan Pepper

High-technology firms' perceptions of their international competitiveness pp. 311-328

Marian Jones, Dave Crick

Volume 2, issue 1/2/3, 2000

Shared understanding of the critical few: a parameter of strategic planning effectiveness pp. 5-14

Elspeth J. Murray and Peter R. Richardson

Linking performance measurement system to strategic and organisational choices pp. 15-29

Stefano Tonchia

Accountability for health sector performance: what does the New Zealand public want? pp. 30-41

Karen A. Van Peursem, Michael J. Pratt

Assessing marketing performance: history and challenges pp. 42-55

Bruce H. Clark

Performance-based incentives in knowledge work: are agency models relevant? pp. 56-71

Robert D. Austin, Patrick D. Larkey

Marketing performance measurement: which way is up? pp. 72-85

Tim Ambler, Flora Kokkinaki

A maturity matrix for developing employee satisfaction measurement practices pp. 86-97

Claire Louise Stone

Divisional performance measures: EVAR as a proxy for shareholder wealth pp. 98-108

Clare Minchington, Graham Francis

Environmental performance measurement in business: current practice and future trends pp. 109-123

M. Bennett, P. James

Realigning performance measures: case studies in Irish industry pp. 124-136

Sarah Ingle

Performance measurement in strategic human resource management pp. 137-156

Reza Kouhy, Rishma Vedd

Measuring customer satisfaction: a key dimension of business performance pp. 157-170

Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads

Obstacles restraining productivity improvement in the Finnish SME sector pp. 171-179

M. Hannula, H. Rantanen

Using patent data to measure innovation performance pp. 180-193

Riitta Katila

Corporate performance: the paradox of UK Plcs' management perceptions pp. 194-209

D. Michael Brown

Volume 1, issue 4, 1999

Measuring resistance to change: an instrument and its application pp. 353-367

Dianne Waddell and Amrik S. Sohal

Access to international markets through joint venture pp. 368-387

Tom Connor and Norman Ballentine

Assessment of individual, organisational and environmental variables in the implementation of business process redesign pp. 388-402

W.Q. Chan and K.L. Yung

The intellectual capital of graduates in relation to SMEs pp. 403-416

Roy McLarty

Strategic alliances: a new perspective on coordination viewpoint and new mapping aid pp. 417-432

Majid Kasmai and Junichi Iijima

Performance measurement for public sector organisational transformation pp. 433-454

Angelia Teh and Li Ching Pang

Volume 1, issue 3, 1999

A framework for executing Reengineering Step Zero pp. 233-251

C.M. Khoong

The Core-Unique-Expanding model: career passport for performance pp. 252-264

Elizabeth A. Smith

Manufacturing integration: a systems engineering perspective pp. 265-278

W.H. Ip, K.C. Ng, T.C. Lee and C. Tseng

A composite approach to performance measurement system auditing pp. 279-298

Dennis F Kehoe, N.D. Burns and U.S. Bititci

Empirically comparing information systems outsourcing with end-user computing development pp. 299-311

Godwin J. Udo

A framework for product development performance metrics pp. 312-326

Helen Driva, Kulwant S. Pawar and Unny Menon

Metrics for assessing information technology performance in the service sector pp. 327-337

Thompson S.H. Teo, Poh Wong and Ee Hui Chia

Organisational and functional views of a small manufacturing enterprise pp. 338-352

J.A. Harding, B. Yu and K. Popplewell

Volume 1, issue 2, 1999

Exploratory performance assessment pp. 113-133

Thomas A. Hansen and Jens O. Riis

Enterprise modelling and performance – Part 1: Implementation of performance indicators pp. 134-153

Bruno Vallespir, Yves Ducq and Guy Doumeingts

Performance measurement system design: testing a process approach in manufacturing companies pp. 154-170

Mike Bourne, John Mills, Andy Neely, Ken Platts, Mark Wilcox, David Hamblin and John Bicheno

"Green" performance measurement pp. 171-185

Bjorn Andersen and Tom Fagerhaug

Maintaining reliability of business processes using active monitoring techniques pp. 186-199

Trevor J. Turner and Umit S. Bititci

Simulation-based performance analysis and benchmarking pp. 200-218

Gert Zulch and Andreas Rinn

Enterprise modelling and performance – Part 2: Benchmarking of industrial business processes pp. 219-229

Bruno Vallespir, Stephane Kleinhans and Guy Doumeingts

Volume 1, issue 1, 1998

Business performance – a stakeholder approach pp. 2-12

Alan Stainer and Lorice Stainer

Generic trade-offs and responses: an operations strategy analysis pp. 13-27

Nigel Slack

Organisational performance and information technology infrastructure: a resource based perspective pp. 28-46

Neo Boon Siong and Christina Soh

Three modes of measurement: theory and practice pp. 47-64

Andy Neely

Comparative operational performance of UK and German manufacturing plants pp. 65-78

Colin New, Keith Goffin, Marek Szwejczewski and Rolf Pfeiffer

Business alliances: how to find a good partner pp. 79-89

Paul M. Holohan

Manufacturing strategies and next century enterprises pp. 90-109

Allan Hodgson, Guihua Li and Richard H. Weston