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Journal of Retailing

2008 - 2019

Current editor(s): A. Roggeveen

From Elsevier
Bibliographic data for series maintained by Dana Niculescu ().

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Volume 95, issue 2, 2019

Foreword pp. 83-83 Downloads
Anne L. Roggeveen and Raj Sethuraman
Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability pp. 94-114 Downloads
Jonas Heller, Mathew Chylinski, Ko de Ruyter, Dominik Mahr and Debbie I. Keeling
The Language Backfire Effect: How Frontline Employees Decrease Customer Satisfaction through Language Use pp. 115-129 Downloads
Jonas Holmqvist, Yves Van Vaerenbergh, Renaud Lunardo and Micael Dahlén
Driving In-Role and Extra-Role Brand Performance among Retail Frontline Salespeople: Antecedents and the Moderating Role of Customer Orientation pp. 130-143 Downloads
Douglas E. Hughes, Keith A. Richards, Roger Calantone, Brian Baldus and Richard A. Spreng
Store Manager–Store Performance Relationship: A Research Note pp. 144-155 Downloads
Todd J. Arnold, Dhruv Grewal, Scott Motyka, Namwoon Kim, Arun Sharma and Rajendra Srivastava

Volume 95, issue 1, 2019

Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? pp. 10-23 Downloads
G. Tomas M. Hult, Pratyush Nidhi Sharma, Forrest V. Morgeson and Yufei Zhang
New Hidden Persuaders: An Investigation of Attribute-Level Anchoring Effects of Product Recommendations pp. 24-41 Downloads
Sören Köcher, Michael Jugovac, Dietmar Jannach and Hartmut H. Holzmüller
Strategic information management in a distribution channel pp. 42-56 Downloads
Xu Guan, Murali Mantrala and Yiwen Bian
Couponing Strategies in Competition Between a National Brand and a Private Label Product pp. 57-66 Downloads
Christoph Bauner, Edward Jaenicke, Emily Wang and Ping-Chao Wu
Why Museological Merchandise Displays Enhance Luxury Product Evaluations: An Extended Art Infusion Effect pp. 67-82 Downloads
Maria Logkizidou, Paul Bottomley, Rob Angell and Heiner Evanschitzky

Volume 94, issue 4, 2018

The Effects of Search-Related and Purchase-Related Mobile App Additions on Retailers’ Shareholder Wealth: The Roles of Firm Size, Product Category, and Customer Segment pp. 343-351 Downloads
Lanlan Cao, Xin Liu and Wenbin Cao
Small but Sincere: How Firm Size and Gratitude Determine the Effectiveness of Cause Marketing Campaigns pp. 352-363 Downloads
Eline L.E. De Vries and Lola C. Duque
Retailer Categorization: How Store-Format Price Image Influences Expected Prices and Consumer Choices pp. 364-379 Downloads
Anthony Koschmann and Mathew S. Isaac
Is a $200 Nordstrom Gift Card Worth More or Less Than a $200 Gap Gift Card? The Asymmetric Valuations of Luxury Gift Cards pp. 380-392 Downloads
Kunter Gunasti and Ernest Baskin
The Case for Compatibility: Product Attitudes and Purchase Intentions for Upper versus Lowercase Brand Names pp. 393-407 Downloads
Na Wen and Nicholas H. Lurie
Retailer Dominance and Quality Variation: Observations and a Theoretical Explanation pp. 408-418 Downloads
Somnath Banerjee and Axel Stock

Volume 94, issue 3, 2018

The Effect of Online Shopping Platform Strategies on Search, Display, and Membership Revenues pp. 247-264 Downloads
Ju-Yeon Lee, Eric Fang, Jisu J. Kim, Xiaoling Li and Robert W. Palmatier
How Does Web Personalization Create Value for Online Retailers? Lower Cash Flow Volatility or Enhanced Cash Flows pp. 265-279 Downloads
Kartik Kalaignanam, Tarun Kushwaha and Koushyar Rajavi
The Cake Looks Yummy on the Shelf up There: The Interactive Effect of Retail Shelf Position and Consumers’ Personal Sense of Power on Indulgent Choice pp. 280-295 Downloads
Apiradee Wongkitrungrueng, Ana Valenzuela and Sankar Sen
When Beauty Backfires: The Effects of Server Attractiveness on Consumer Taste Perceptions pp. 296-311 Downloads
Lily Lin, JoAndrea Hoegg and Karl Aquino
Innovation Cloning: The Introduction and Performance of Private Label Innovation Copycats pp. 312-327 Downloads
Anne ter Braak and Barbara Deleersnyder
Retail Market Power in a Shopping Basket Model of Supermarket Competition pp. 328-342 Downloads
Timothy J. Richards, Stephen Hamilton and Koichi Yonezawa

Volume 94, issue 2, 2018

Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis pp. 113-135 Downloads
Markus Blut, Christoph Teller and Arne Floh
Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion pp. 136-153 Downloads
Hejun Zhuang, Peter Popkowski Leszczyc and Yuanfang Lin
Perceived Product Sizes in Visually Complex Environments pp. 154-166 Downloads
Seth Ketron
The Color of Choice: The Influence of Presenting Product Information in Color on the Compromise Effect pp. 167-185 Downloads
Jungkeun Kim, Mark T. Spence and Roger Marshall
Appreciating Anonymity: An Exploration of Embarrassing Products and the Power of Blending In pp. 186-202 Downloads
Carol L. Esmark Jones, Christian Barney and Adam Farmer
The Perfect Fit: The Moderating Role of Selling Cues on Hedonic and Utilitarian Product Types pp. 203-216 Downloads
Gopal Das, Amaradri Mukherjee and Ronn J. Smith
Breathing Down Your Neck! pp. 217-230 Downloads
Martin Dahm, Daniel Wentzel, Walter Herzog and Annika Wiecek
Family Ties that B(l)ind: Do Family-Owned Franchisees Have Lower Financial Performance than Nonfamily-Owned Franchisees? pp. 231-245 Downloads
Pankaj C. Patel, Kyoung Yong Kim, Srikant Devaraj and Mingxiang Li

Volume 93, issue 4, 2017

Identifying Sales Performance Gaps with Internal Benchmarking pp. 401-419 Downloads
Danny P. Claro and Wagner A. Kamakura
When Ethical Transgressions of Customers Have Beneficial Long-Term Effects in Retailing: An Empirical Investigation pp. 420-439 Downloads
Zhao Yang, René Algesheimer and Utpal Dholakia
The Magnitude of Change Effect in Store Remodeling pp. 440-457 Downloads
Carla R. Ferraro, Tracey S. Danaher, Peter Danaher and Sean J. Sands
Creating Ultimate Customer Loyalty Through Loyalty Conviction and Customer-Company Identification pp. 458-476 Downloads
Jeremy S. Wolter, Dora Bock, Jeffery S. Smith and J. Joseph Cronin
Polygamous Store Loyalties: An Empirical Investigation pp. 477-492 Downloads
Qin Zhang, Manish Gangwar and P.B. Seetharaman
An Assessment of When, Where and Under What Conditions In-Store Sampling is Most Effective pp. 493-506 Downloads
Sandeep R. Chandukala, Jeffrey P. Dotson and Qing Liu
Price Adjustment Policy with Partial Refunds pp. 507-526 Downloads
Cohen-Vernik, Dinah and Amit Pazgal
Store Brand Quality and Retailer’s Product Line Design pp. 527-540 Downloads
Hwan Chung and Eunkyu Lee
An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers’ Spending pp. 541-549 Downloads
Klemens M. Knoeferle, Vilhelm Camillus Paus and Alexander Vossen

Volume 93, issue 3, 2017

Online Purchase Paths and Conversion Dynamics across Multiple Websites pp. 253-265 Downloads
Chang Hee Park
How Product–Environment Brightness Contrast and Product Disarray Impact Consumer Choice in Retail Environments pp. 266-282 Downloads
Reynolds-McIlnay, Ryann, Maureen Morrin and Jens Nordfält
An Empirical Analysis of the Impact of Promotional Discounts on Store Performance pp. 283-303 Downloads
Dinesh K. Gauri, Brian Ratchford, Joseph Pancras and Debabrata Talukdar
Dual Control of Salesforce in Partially Integrated Channels pp. 304-316 Downloads
Stephen K. Kim and Amrit Tiwana
The Choice of Exclusive Dealing: Economic Rationales and Evidence from French Retail Chains pp. 317-335 Downloads
Muriel Fadairo, Jianyu Yu and Cintya Lanchimba
I’ll Be Watching You: Shoppers’ Reactions to Perceptions of Being Watched by Employees pp. 336-349 Downloads
Carol L. Esmark, Stephanie M. Noble and Michael J. Breazeale
How Do Franchise Ownership Structure and Strategic Investment Emphasis Influence Stock Returns and Risks? pp. 350-368 Downloads
Liwu Hsu, Patrick Kaufmann and Shuba Srinivasan
Product Touch and Consumers’ Online and Offline Buying: The Role of Mental Representation pp. 369-381 Downloads
Wumei Liu, Rajeev Batra and Haizhogn Wang
Strategic Implications of Keeping Product Value Secret from Competitor’s Customers pp. 382-399 Downloads
Mushegh Harutyunyan and Baojun Jiang

Volume 93, issue 2, 2017

When the Music Stops Playing: Post-litigation Relationship Dissolution in Franchising pp. 138-153 Downloads
Marko Grünhagen, Zheng, Xu (Vivian) and Jeff Jianfeng Wang
Compete in Price or Service?—A Study of Personalized Pricing and Money Back Guarantees pp. 154-171 Downloads
Bintong Chen and Jing Chen
Competitive Retailer Strategies for New Market Research, Entry and Positioning Decisions pp. 172-186 Downloads
Xiaodong Yang, Cai, Gangshu (George), Ying-Ju Chen and Shu-Jung Sunny Yang
When and How Multitasking Impacts Consumer Shopping Decisions pp. 187-200 Downloads
A. Selin Atalay, H. Onur Bodur and Etienne Bressoud
Regular Price $299; Pre-order Price $199: Price Promotion for a Pre-ordered Product and the Moderating Role of Temporal Orientation pp. 201-211 Downloads
Amaradri Mukherjee, Subhash Jha and Ronn J. Smith
When Plentiful Platforms Pay Off: Assessment Orientation Moderates the Effect of Assortment Size on Choice Engagement and Product Valuation pp. 212-227 Downloads
Frank Mathmann, Mathew Chylinski, Ko de Ruyter and E. Tory Higgins
Calibrating 30 Years of Experimental Research: A Meta-Analysis of the Atmospheric Effects of Music, Scent, and Color pp. 228-240 Downloads
Holger Roschk, Sandra Maria Correia Loureiro and Jan Breitsohl
The Role of Service Operations Management in New Retail Venture Survival pp. 241-251 Downloads
Pankaj C. Patel, Maria João Guedes and John A. Pearce

Volume 93, issue 1, 2017

The Future of Retailing pp. 1-6 Downloads
Dhruv Grewal, Anne L. Roggeveen and Jens Nordfält
Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns pp. 7-28 Downloads
J. Jeffrey Inman and Hristina Nikolova
Using Visual Design to Improve Customer Perceptions of Online Assortments pp. 29-42 Downloads
Barbara E. Kahn
Sensory Aspects of Package Design pp. 43-54 Downloads
Aradhna Krishna, Luca Cian and Nilüfer Z. Aydınoğlu
Enhancing Customer Engagement Through Consciousness pp. 55-64 Downloads
Dhruv Grewal, Anne L. Roggeveen, Rajendra Sisodia and Jens Nordfält
Healthy Profits: An Interdisciplinary Retail Framework that Increases the Sales of Healthy Foods pp. 65-78 Downloads
Brian Wansink
The Role of Big Data and Predictive Analytics in Retailing pp. 79-95 Downloads
Eric T. Bradlow, Manish Gangwar, Praveen Kopalle and Sudhir Voleti
Future of Retailer Profitability: An Organizing Framework pp. 96-119 Downloads
V. Kumar, Ankit Anand and Hyunseok Song
Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions pp. 120-135 Downloads
Kusum L. Ailawadi and Paul W. Farris
Page updated 2019-10-12