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Multichannel E-Service Delivery: Bernd W. Wirtz
Design of the Multichannel System: Bernd W. Wirtz
Routing and Scheduling: Dmitry Ivanov, Alexander Tsipoulanidis and Jörn Schönberger
Digital Platforms, Sharing Economy, and Crowd Strategies: Bernd W. Wirtz
Social Networks and E-learning: Klaus Solberg Söilen
Problems in Securitization Structuring: Laurent Gauthier
Product Development Process: Massimiliano Maggioni and Giuseppe Turchetti
Foreign Direct Investment and International Portfolio Investment: Peijie Wang
Reliability Models: H. A. Eiselt and Carl-Louis Sandblom
Digital Healthcare: Klaus Solberg Söilen
Public Finance: Vasilii Erokhin, Gao Tianming and Jean Vasile Andrei
The Impact of Virtual Interactivity on Shopper Behaviour: Meera Dulabh, Delia Vazquez, Daniella Ryding, Alex Casson and Myriam Caratù
Oil Industry: Mario Roitsch and Herbert Meyr
Dispute Management: Parthasarathi Shome
A Case of Co-created Social Marketing Campaign: The Spanish Ana Bella Social School for Women’s Empowerment: Yolanda Díaz-Perdomo, Luis I. Álvarez-González and M. José Sanzo-Pérez
Routing and Scheduling: Dmitry Ivanov, Alexander Tsipoulanidis and Jörn Schönberger
Transitional Dynamics in Monetary Economies: Numerical Solutions: Alfonso Novales, Esther Fernández and Jesus Ruiz
Futures, Forwards, and Swaps: Enzo Mondello
Pricing Decisions: Michael R. Czinkota, Masaaki Kotabe, Demetris Vrontis and S. M. Riad Shams
Success Factors of Digital Government: Bernd W. Wirtz
Appendix to Chapter 4: Giancarlo Gandolfo
Franchising and Legal Issues for Small Business: Tim Mazzarol and Sophie Reboud
Firm Valuation Approach: Pasquale De Luca
Underwriting Process: Massimiliano Maggioni and Giuseppe Turchetti
Conclusion: Krzysztof Malaga and Karolina Sobczak
Option Portfolio Strategies: Tools and Methods: Patrice Poncet and Roland Portait
Time Series and Indices: Thomas Cleff
Supply Chain Risk Management and Resilience: Dmitry Ivanov, Alexander Tsipoulanidis and Jörn Schönberger
Dynamic Global Positioning Strategy: Peijie Wang
Beyond Conjoint Analysis: Advances in Preference Measurement: Vithala R. Rao
Technology and Research: Parthasarathi Shome
E-Commerce Security and Fraud Issues and Protections: Efraim Turban, David King, Jae Kyu Lee, Ting-Peng Liang and Deborrah C. Turban
Applications of Multivariable Calculus in Economics: Zrinka Lukač
Nationally and Internationally Optimal Climate Policies: Karl Farmer and Matthias Schelnast
Waiting Line Models: H. A. Eiselt and Carl-Louis Sandblom
Electronic Commerce Payment Systems: Efraim Turban, Jon Outland, David King, Jae Kyu Lee, Ting-Peng Liang and Deborrah C. Turban
The Intertemporal Approach to the Balance of Payments, and the Real Exchange Rate: Giancarlo Gandolfo
Recent Developments and Some Promising Research Areas: Gündüz Ulusoy and Öncü Hazır
Conclusion: John D. Levendis
Cheap Talk Games: Felix Munoz-Garcia and Daniel Toro-Gonzalez
Economics and Ecology: Peter Dorman
Special Topics: Angelo Corelli
SCM in a Pharmaceutical Company: Tanguy Caillet
Collusion: Pak-Sing Choi, Eric Dunaway and Felix Munoz-Garcia
Transitional Dynamics in Monetary Economies: Numerical Solutions: Alfonso Novales, Esther Fernández and Jesus Ruiz
Digital Ecosystem, Disintermediation, and Disruption: Bernd W. Wirtz
Appendix to Chapter 5: Giancarlo Gandolfo
Issues and Payouts: Changes in Capital Structure: Dirk Schoenmaker and Willem Schramade
Special Topics: Angelo Corelli
Equity Valuation Models: Pasquale De Luca