Journal of Airport Management

2006 - 2025

From Henry Stewart Publications
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Volume 13, issue 4, 2019

Editorial pp. 300-302

Simon Beckett

Airport commercial revenues in the time of the digital shopper pp. 303-321

Andrew Warrender

The future airline-airport relationship and the question of market power pp. 322-334

Thomas Reynaert, Nils Von Hinten Reed and Barbara Veronese

Digital passengers: A great divide or emerging opportunity? pp. 335-344

Catherine Mayer

Climate change and winter weather impacts pp. 345-353

Ryan Sheehan

A balancing act: The Australian Transport Safety Bureau’s approach to accident investigations on airports pp. 354-360

Greg Hood

The data-driven airport: How daa created data and analytics capabilities to drive business growth, improve the passenger experience and deliver operational efficiency pp. 361-379

Marc Mullan

Integrating unmanned aircraft systems into airport operations: From buy-in to public safety pp. 380-390

Thomas Mackie and Aaron Lawrence

ACI Update ACI News pp. 391-392

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Volume 13, issue 3, 2019

Editorial pp. 204-205

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Integrating unmanned aerial system operations into the Dallas/Fort Worth airport environment pp. 206-214

Paul Sichko

Innovation in a zero-risk environment: Facial recognition experiment at Helsinki Airport pp. 215-224

Tugberk Duman

Centennial Airport: A case study for small airport social media strategy pp. 225-237

Deborah Grigsby Smith

A novel approach to inclusion and outreach to be tested at the Hilton Chicago O’Hare Airport hotel pp. 238-244

Gregory Rockett and Michelle Yokoyama

Meeting today’s challenges in travel retail with digital commerce marketplaces pp. 245-253

Kian T. Gould

Identifying drug couriers in airports pp. 254-270

Mike Oolman, Mark Parker, Nathan Meehan and Alex Garinther

Predicting on-time departures: A comparison of static with dynamic Bayesian networks in the case of Newark Liberty International Airport pp. 271-290

Tony Diana

ACI Update JAM 2019.2 ACI News pp. 291-292

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Volume 13, issue 2, 2019

Editorial pp. 108-109

Simon Beckett

Towards unpredictability in airport security pp. 110-121

Signe Maria Ghelfi-Waechter, Angela Bearth, Carla Sophie Fumagalli and Franziska Hofer

Airport city development at mature airports: Structural, strategic and commercial aspects along the path of a massive change process pp. 122-132

Peter De Leeuw

A research-based approach for improving the airport wayfinding experience pp. 133-143

Jim Harding

Evidence and engagement at Bristol Airport: A case study in planning major long-term growth pp. 144-155

Mark Herbert

Innovation in aviation: How to use data analytics to get insight into operations — a use-case pp. 156-166

Oliver Reindl and Josef Schmitz

Our ambition is high: Running the most climate-smart airport in the world pp. 167-173

Lena Wennberg

Innovative ideas for improving airport community relations pp. 174-185

Diana Sanchez

Developing successful landside real estate: An airport urbanism approach pp. 186-197

Max Hirsh

JAM 2019.1 ACI News pp. 198-198

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Volume 13, issue 1, 2018

Editorial pp. 4-5

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Effective airport project delivery, leadership and culture pp. 6-16

Bob Bolton and Jonathan Heller

Bridging the strategy-execution gap: Strategic planning in times of change pp. 17-30

Björn Hassert

Change management and post-acquisition considerations for smoothly implementing new management strategies pp. 31-38

Holger Linkweiler

Understanding and predicting passenger behaviours through data analytics pp. 39-56

Nikolaos Papagiannopoulos and Juan Francisco Garcia Lopez

Meeting airport capacity demand using new technologies and innovations pp. 57-63

Joeri Aulman

Improving apron air quality with aircraft ground energy systems at Zurich Airport pp. 64-73

Emanuel Fleuti

Frankfurt Airport’s Terminal 3 expansion pp. 74-85

Holger Hofmann

A differentiated model for inbound baggage handling systems at airports pp. 86-99

Ahamed Ashik Koottappilakkal and David Lyon

ACI Update pp. 100-101

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Volume 12, issue 4, 2018

Editorial pp. 328-329

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Managing the complexity of risks and regulatory compliance: Looking at safety from both ways pp. 330-338

Ian Witter

How to anticipate, plan for and manage risks threatening airports pp. 339-349

Patrick Charbonneau and Holger Linkweiler

Green initiatives for sustainable airport services pp. 350-358

Claire Cosgrove

Airport noise and performance-based navigation: A force for good or evil? pp. 359-369

Mary Ellen Eagan and Rhea Gundry

Transforming Pittsburgh International Airport: Building an employee culture of innovation to fuel a dramatic turnaround in a post-hub era pp. 370-378

Paul Hoback

Connecting globally and engaging locally: Devising and implementing a programme of financial support for community-led initiatives at Dublin Airport pp. 379-390

Miriam Ryan and Angela Flynn

Moving toward sustainable aviation fuel at Seattle-Tacoma International Airport pp. 391-398

Elizabeth Leavitt, Stephanie Meyn, Arlyn Purcell and Leslie Stanton

Catchment areas of small airports: A hybrid analysis of the Alps-Adriatic region pp. 399-411

Kenneth Button, Tomaž Kramberger and Simona Šinko

UK airport operators’ liability for corporate manslaughter as a result of terrorism: Will security management systems provide protection for the sector? pp. 412-420

Steve Wood

Volume 12, issue 3, 2018

Editorial pp. 228-229

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Reimagining airport security: Organisational culture trumps cultivating a ‘security culture’ pp. 230-235

Howard Eng and Jennifer Sullivan

Extending the airport boundary: Connecting physical security and cybersecurity pp. 236-247

Bert Willemsen and Menno Cadee

Making SESAR a performing operational reality pp. 248-256

Nicolas Warinsko

Safety assurance: Making safety data work for you pp. 257-271

Scott M. Ayers and Derrick Crawley

Munich airport’s passenger experience management framework: Key success factors pp. 272-282

Thomas Hinterholzer and Arturo Garcia-Alonso

‘Serve well’: San Francisco International Airport’s staff engagement approach to providing meaningful, empathy-based service pp. 283-290

Christopher Birch

Rescue and firefighting services: How can you plan for a better service and run an emergency exercise that really tests contingencies? pp. 291-302

Charles Hanson Adu, Benjamin Kofi Ahlijah, Samuel Otoo, Victor Sosu Gakpey, Michael Mensah Omane and Isaac Otu

Airport automation in Australasia: A possible way forward pp. 303-313

David Lyon

The relationship between the service quality of airports and that of their dominant airlines pp. 314-321

Alex Yue Feng Zhu

ACI World releases the 2018 Airport Economics Report and the Key Performance Indicators illustrating strength of the global industry pp. 322-324

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Volume 12, issue 2, 2018

Editorial pp. 116-117

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Airport security threats and strategic options for mitigation pp. 118-131

David Menzel and Jennifer Hesterman

Communicating airport concession operating costs pp. 132-143

Firelli Pitters and Kenneth Buckner

Airport security: Trying to prevent the worst from occurring while protecting from its deadly consequences pp. 144-156

Franck Martin

Beyond the lease: True partnerships between airports and concessionaires pp. 157-168

Pady Regnier

Planning and delivering Brisbane Airport’s new runway pp. 169-185

Krishan Tangri

Improving terminal waste diversion: Education, engagement and corporate culture at Vancouver International Airport pp. 186-197

Marion Town and Shaye Folk-Blagbrough

Minneapolis–St. Paul International Airport: Instilling a culture of accessibility for people with disabilities that goes above and beyond requirements pp. 198-206

Phil Burke and John Welbes

Measuring taxi-out time improvements: A Six-Sigma approach in the case of Charlotte Douglas International Airport pp. 207-218

Tony Diana

ACI Update: ACI World presents airports’ views at ICAO symposiums on safety, air navigation and infrastructure development pp. 219-220

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Volume 12, issue 1, 2018

Editorial pp. 4-4

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Unpredictability in aviation security: How to improve the effectiveness of current security concepts by adding the element of surprise pp. 5-12

Urs Haldimann

Why are regional airports now a two-speed market and how can regional airports make the most of opportunities open to them? pp. 13-20

Jean-François Guitard

Designing terminals that offer the flexibility to adapt quickly and cost-effectively to evolving processes pp. 21-35

Jacqueline Horsfield, David Stewart, Chris Chalk and Darija K. Scott

Making sense of multiple measurements of passenger satisfaction pp. 36-44

Aymeric Dussart

Geneva Airport in 2017: In search of a new balance to maintain a licence to operate pp. 45-52

André Schneider

When fast track means fast smart: The challenge of designing and building an airport and its facilities in 15 months pp. 53-69

Patricia Ribó and Ismail H Polat

Customer service in aviation security screening pp. 70-77

Neil Parry and Tara Sutorius

What Avinor has learned during implementation of AOS at 45 airports pp. 78-89

Flemming Hølvold and Wenche Eidjord

Flexibility in airport terminals: Identification of design factors pp. 90-108

Sarah Shuchi, Robin Drogemuller and Laurie Buys

ACI Update: ACI releases the World Airport Traffic Forecasts 2017–2040 pp. 109-111

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