Journal of Airport Management

2006 - 2025

From Henry Stewart Publications
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Volume 12, issue 4, 2018

Editorial pp. 328-329

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Managing the complexity of risks and regulatory compliance: Looking at safety from both ways pp. 330-338

Ian Witter

How to anticipate, plan for and manage risks threatening airports pp. 339-349

Patrick Charbonneau and Holger Linkweiler

Green initiatives for sustainable airport services pp. 350-358

Claire Cosgrove

Airport noise and performance-based navigation: A force for good or evil? pp. 359-369

Mary Ellen Eagan and Rhea Gundry

Transforming Pittsburgh International Airport: Building an employee culture of innovation to fuel a dramatic turnaround in a post-hub era pp. 370-378

Paul Hoback

Connecting globally and engaging locally: Devising and implementing a programme of financial support for community-led initiatives at Dublin Airport pp. 379-390

Miriam Ryan and Angela Flynn

Moving toward sustainable aviation fuel at Seattle-Tacoma International Airport pp. 391-398

Elizabeth Leavitt, Stephanie Meyn, Arlyn Purcell and Leslie Stanton

Catchment areas of small airports: A hybrid analysis of the Alps-Adriatic region pp. 399-411

Kenneth Button, Tomaž Kramberger and Simona Šinko

UK airport operators’ liability for corporate manslaughter as a result of terrorism: Will security management systems provide protection for the sector? pp. 412-420

Steve Wood

Volume 12, issue 3, 2018

Editorial pp. 228-229

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Reimagining airport security: Organisational culture trumps cultivating a ‘security culture’ pp. 230-235

Howard Eng and Jennifer Sullivan

Extending the airport boundary: Connecting physical security and cybersecurity pp. 236-247

Bert Willemsen and Menno Cadee

Making SESAR a performing operational reality pp. 248-256

Nicolas Warinsko

Safety assurance: Making safety data work for you pp. 257-271

Scott M. Ayers and Derrick Crawley

Munich airport’s passenger experience management framework: Key success factors pp. 272-282

Thomas Hinterholzer and Arturo Garcia-Alonso

‘Serve well’: San Francisco International Airport’s staff engagement approach to providing meaningful, empathy-based service pp. 283-290

Christopher Birch

Rescue and firefighting services: How can you plan for a better service and run an emergency exercise that really tests contingencies? pp. 291-302

Charles Hanson Adu, Benjamin Kofi Ahlijah, Samuel Otoo, Victor Sosu Gakpey, Michael Mensah Omane and Isaac Otu

Airport automation in Australasia: A possible way forward pp. 303-313

David Lyon

The relationship between the service quality of airports and that of their dominant airlines pp. 314-321

Alex Yue Feng Zhu

ACI World releases the 2018 Airport Economics Report and the Key Performance Indicators illustrating strength of the global industry pp. 322-324

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Volume 12, issue 2, 2018

Editorial pp. 116-117

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Airport security threats and strategic options for mitigation pp. 118-131

David Menzel and Jennifer Hesterman

Communicating airport concession operating costs pp. 132-143

Firelli Pitters and Kenneth Buckner

Airport security: Trying to prevent the worst from occurring while protecting from its deadly consequences pp. 144-156

Franck Martin

Beyond the lease: True partnerships between airports and concessionaires pp. 157-168

Pady Regnier

Planning and delivering Brisbane Airport’s new runway pp. 169-185

Krishan Tangri

Improving terminal waste diversion: Education, engagement and corporate culture at Vancouver International Airport pp. 186-197

Marion Town and Shaye Folk-Blagbrough

Minneapolis–St. Paul International Airport: Instilling a culture of accessibility for people with disabilities that goes above and beyond requirements pp. 198-206

Phil Burke and John Welbes

Measuring taxi-out time improvements: A Six-Sigma approach in the case of Charlotte Douglas International Airport pp. 207-218

Tony Diana

ACI Update: ACI World presents airports’ views at ICAO symposiums on safety, air navigation and infrastructure development pp. 219-220

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Volume 12, issue 1, 2018

Editorial pp. 4-4

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Unpredictability in aviation security: How to improve the effectiveness of current security concepts by adding the element of surprise pp. 5-12

Urs Haldimann

Why are regional airports now a two-speed market and how can regional airports make the most of opportunities open to them? pp. 13-20

Jean-François Guitard

Designing terminals that offer the flexibility to adapt quickly and cost-effectively to evolving processes pp. 21-35

Jacqueline Horsfield, David Stewart, Chris Chalk and Darija K. Scott

Making sense of multiple measurements of passenger satisfaction pp. 36-44

Aymeric Dussart

Geneva Airport in 2017: In search of a new balance to maintain a licence to operate pp. 45-52

André Schneider

When fast track means fast smart: The challenge of designing and building an airport and its facilities in 15 months pp. 53-69

Patricia Ribó and Ismail H Polat

Customer service in aviation security screening pp. 70-77

Neil Parry and Tara Sutorius

What Avinor has learned during implementation of AOS at 45 airports pp. 78-89

Flemming Hølvold and Wenche Eidjord

Flexibility in airport terminals: Identification of design factors pp. 90-108

Sarah Shuchi, Robin Drogemuller and Laurie Buys

ACI Update: ACI releases the World Airport Traffic Forecasts 2017–2040 pp. 109-111

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Volume 11, issue 4, 2017

Editorial pp. 340-341

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Airport attacks: The critical role airports can play in combatting terrorism pp. 342-354

Jacques Duchesneau and Maxime Langlois

Passenger terminal development in the digital age pp. 355-368

Jim Robinson

Airport building development: Towards a framework for managing building-induced wind shear and turbulence risks pp. 369-385

David Conal Robinson, Dave Collins, James Brett, Joseph Klewicki and Patrick Murray

How can regional airports make the most of opportunities open to them? Lessons learned from Bologna Airport’s experience pp. 386-398

Nazareno Ventola and Nazzarena Franco

Security lapses in airport management: The Fort Lauderdale case pp. 399-407

Ruwantissa Abeyratne

Use of wildlife camera traps to aid in wildlife management planning at airports pp. 408-419

Matthew Scheideman, Roy Rea, Gayle Hesse, Laura Soong, Cuyler Green, Caleb Sample and Annie Booth

The economic and environmental benefits of runway capacity optimisation: The case of Gran Canaria Airport pp. 420-435

Francisco Lorenzo Aparicio and Roberto Rendeiro Martín-Cejas

ACI releases Airport Service Quality tools and announces the 2017 Director General’s Airports Service Quality Roll of Excellence inductees pp. 436-437

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Volume 11, issue 3, 2017

Editorial pp. 220-221

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Interpreting airport water monitoring results pp. 222-237

Devon Seal, Tim Arendt and Marc Leisenring

How can airports and airlines better integrate their retail business in the future? pp. 238-242

Jarkko Konttinen

Aligning the airport community to improve LAX guest satisfaction: Every journey begins with a very important first step pp. 243-257

Barbara Yamamoto and Joanne Paternoster

Can we improve decision making about departure runway assignment? An application of the quadratic assignment and quadratic bottleneck assignment problem pp. 258-270

Tony Diana

Security screening process of passengers in Brazilian airports: Bivariate analysis of human errors and factors pp. 271-293

Michelle Salgado Ferreira Arcúrio, Eliane Shizuka Nakamura, Rafael Rodrigues Dias Pereira, Talita Armborst and José Augusto Abreu Sá Fortes

Capturing aircraft noise complaints: A survey of current practices at UK airports pp. 294-308

Lucy Budd and Stephen Ison

Airport drop-off and pick up charges in the United Kingdom: Will they come to the United States? pp. 309-326

Emma J. Nix and Ray A. Mundy

ACI Update: Preliminary 2016 world airport traffic rankings pp. 327-331

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Volume 11, issue 2, 2017

Editorial pp. 112-113

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Climate-proofing the airport of the future pp. 114-128

Rachel Burbidge

Reserved airport parking: A creative parking product to enhance revenue and improve service pp. 129-135

Adam Petro

An airport public–private partnership in the Canadian Arctic pp. 136-146

Catherine Kloepfer

A new model for airport ground transportation: Transportation network companies at San Francisco International Airport pp. 147-153

Angus Davol

Strategically depositing into your ‘Goodwill Bank’: An important and necessary asset for airports pp. 154-167

Tina Kinsey

Aviation Community Recommended Information Services: One community, one data exchange standard pp. 168-179

Albert Van Veen and Rolf Felkel

Performance and prospects of smaller UK regional airports pp. 180-201

Nigel Halpern and Anne Graham

Risky business: Using enterprise risk management at an airport pp. 202-213

Ron Messer

ACI Update pp. 214-215

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Volume 11, issue 1, 2017

Editorial pp. 4-5

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Curbside accessibility and capacity: A focus on customer experience pp. 6-13

Don Hobbs and Alan Gonzalez

Funding air cargo facilities: Getting the best value for money pp. 14-26

Daniel B. Muscatello and Don Arthur

Ready, set, implement: A road map for SMS success pp. 27-37

Elizabeth Smart

Quality improvement at Vienna International Airport pp. 38-47

Julian Jäger

Case study: An airport ground transportation management programme and contractor pp. 48-57

Karolynn Willman

Impact of mobile marketing on passengers’ satisfaction and experience at airports pp. 58-74

Lázaro Florido-Benítez, Benjamín Del Alcázar and Eva M. Gonzalez

A conceptual design framework to incorporate flexibility in airport terminals pp. 75-89

Sarah Shuchi, Robin Drogemuller and Laurie Buys

Air travel demand forecasting in the presence of Public Service Obligation (PSO) pp. 90-103

Roberto Devoto, Italo Meloni, Nicoletta Rassu and Benedetta Sanjust Di Teulada

ACI Update pp. 104-105

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