The Service Industries Journal

1997 - 2025

Current editor(s): Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

From Taylor & Francis Journals
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Services in a Changing Economic Environment pp. 529-543: Pietro Genco
Service and Employment Relationships pp. 544-563: Joél Bonamy and Nicole May
After Industrial Society: Service Society as Clean Society? Environmental Consequences of Increasing Service Interaction pp. 564-579: Christof Ellger and Joachim Scheiner
The Creation of Service Markets to Solve Political-Sociological Problems: The Danish Home Service pp. 580-602: Jon Sundbo
Insights into Franchising: A Review of Empirical and Theoretical Perspectives pp. 603-625: Fulop Christina and Forward Jim
European Community Merger Policy in the Service Industries: The Second Phase pp. 626-651: Eleanor J . Morgan
An Investigation of the Current Practices of In-House Employee Training and Development within Hotels in Scotland pp. 652-668: Ian Buick and Ganesan Muthu
The Adequacy of the Supply of Professional Advisory Services to Manufacturing Firms in Rural Mid Wales pp. 669-689: D.M.W.N. Hitchens
Book Reviews pp. 690-691: Simon Pemberton
Book Reviews pp. 692-693: Alex Hughes
Book Reviews pp. 693-694: Arthur Ingram
Book Reviews pp. 694-696: Roy C. Wood
Book Reviews pp. 696-698: John R. Bryson and Jonathan Turton
Book Reviews pp. 698-700: Roy C. Wood
Book Reviews pp. 700-702: Rosemary Lucas
Book Reviews pp. 702-704: Douglas G. Carrie
Book Reviews pp. 704-705: David Weaver

The Anatomy of Retail Internationalisation: Daimaru's Decision to Invest in Melbourne, Australia pp. 361-382: Ian Clarke and Peter Rimmer
Retail Change and Retail Logistics in the United Kingdom: Past Trends and Future Prospects pp. 383-396: John Fernie
Building Societies and Strategic Sourcing: Criteria and Dynamics pp. 397-412: David Jennings
Employment Theory and the Wheel of Retailing: Segmenting the Circle pp. 413-431: Paul Freathy
Management of Innovation in Services pp. 432-455: Jon Sundbo
Government Incentives and the Financial Services Sector in Scotland pp. 456-473: John Bachtler and Philip Raines
Customer Perceptions of Service Operations: Gestalt, Incident or Mythology? pp. 474-488: Nick Johns and Phil Tyas
Determining Success Criteria for Financial Products: A Comparative Analysis of CART, Logit and Factor/Discriminant Analysis pp. 489-506: Ken Deal and Scott J. Edgett
Justifying the Use of Portable Computer Technology by the Salesforce of a Large Insurance Company pp. 507-527: David Johnson and Mike Whitehorn

The City: Centre of Economic Reflexivity pp. 1-27: Michael Storper
The Production of Child Care Services in Sweden: Uneven Development and Local Solutions pp. 28-50: Margareta Dahlström
Planning Christallerian Landscapes: The Current Renaissance of Central Place Studies in East Germany pp. 51-68: Christof Ellger
Dual Cities? Sectoral Shifts and Metropolitan Income Inequality, 1980--90 pp. 69-90: Hilary Silver and Regina Bures
The Impact of Urban Structure on the Location of Producer Services pp. 91-114: Angela Airoldi, Giancarlo Bianchi Janetti, Antonio Gambardella and Lanfranco Senn
UK Hospitality Managers Past and Present pp. 115-132: David Gilbert and Yvonne Guerrier
Careers of Women Managers in the Retail Industry pp. 133-154: Traves Joanne, Brockbank Anne and Tomlinson Frances
Small Technology-based Professional Consultancy Services in the United Kingdom pp. 155-172: David A. Kirby and Jones-Evans Dylan
The Dimensions of Service Quality: The Original European Perspective Revisited pp. 173-189: Mels Gerhard, Boshoff Christ0 and Nel Deon
The Application of Activity-based Costing in the United Kingdom's Largest Financial Institutions pp. 190-203: Innes John and Mitchell Falconer