Management in Healthcare: A Peer-Reviewed Journal

2016 - 2025

From Henry Stewart Publications
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Volume 6, issue 4, 2022

Editorial pp. 301-302

Simon Beckett

The divides that health organisations experience on their journey towards high reliability: Moving from theory to practice pp. 303-310

William Patterson and David Isaacks

The rising cost of healthcare system complexity, and what can be done about it pp. 311-315

Jean-Pierre Stephan

People, process and technology: A model for digital transformation of healthcare pp. 316-334

Harold Wolf and Anne W. Snowdon

Leading strategic change pp. 335-350

Jim Austin

An implementation guide to improve accuracy and efficiency for outpatient referrals using EHR functionality pp. 351-359

Archana S. Shinde, Suzanne Nelson, Shannon M. Counselman, Brian A. Crum and William C. Mundell

Pharmacy services across the continuum: Leveraging opportunities and organisational strategies to improve market competitiveness pp. 360-368

Thomas J. Johnson and David Chen

Impact of intensive peer coaching on physician performance pp. 369-378

Naim El-Aswad, Zeina Ghossoub, Relly Nadler, Kevin M. Olsen, Sara Sigler and Stef Simmons

Inspiring and leading change in turbulent times: The role of resilience in healthcare leadership pp. 379-387

Amer Kaissi

Volume 6, issue 3, 2022

Editorial pp. 204-205

Simon Beckett

More than a call centre: Creating a family-centric experience to increase access and revenue pp. 206-221

Connie Lee, Scott Lieberenz, Brandon Mouton and Christine Snell

Effective response strategy to a hospital cluster of the B.1.617.2 delta variant of concern during the COVID-19 pandemic pp. 222-234

Eugene Fidelis Soh, Deborah Lee, Chia Siong Wong, Stephenie Grace Liew, Pei Xuan Chua, Edwin Phua, Glorijoy Shi En Tan, Wei-Yen Lim, Brenda Ang, Shawn Vasoo, Habeebul Rahman, Angela Chow, Mark Chan, Shu Yin Hoi, Jamie Mervyn Lim, Kong Choong Tang and Jing Jih Chin

Remote video auditing in healthcare: A powerful tool for patient and clinician safety culture and operational efficiencies pp. 235-250

Michael H. Goldberg and Sheldon B. Newman

Activating a large foreign outpatient facility using a systems-based approach to dry runs pp. 251-261

Hugo Pariseau, Nahed Balalaa, David M. O'Brien, Naser Ammash, Matthew Gettman and Muna Khan

Building a stronger patient safety and quality improvement system pp. 262-270

Ana Pujols-Mckee and Mark G. Pelletier

So, you want to form a healthcare network - now what? pp. 271-284

Melody Danko-Holsomback

Advancing equity in US health and healthcare: Health systems’ actions in seven major domains pp. 285-295

Susan Dentzer

Volume 6, issue 2, 2021

Editorial pp. 108-109

Simon Beckett

Innovation in healthcare: How Houston Methodist focused disruption inward pp. 110-120

Roberta L. Schwartz, Letesha Montgomery, Thomas R. Vernon, Ken Letkeman and Murat Uralkan

Staffing models for integration of virtual visits into clinical operations pp. 121-133

Amrika Ramjewan, Aaron Stelpflug, Michelle Leung, Sandra Elsen, Pawan Bhandari and Jordan Coffey

It’s about people: Caring agents and satisfied patients are key to a successful healthcare call centre culture pp. 134-141

Erinne Dyer

Tackling the healthcare acquired condition (HAC) of workforce harm: Lessons learned from COVID-19 pp. 142-154

Patricia Mcgaffigan, Mary Beth Kingston and Rev. Kathie Bender Schwich

Safer Together: A national action plan to advance patient safety pp. 155-168

P. Jeffrey Brady, Tejal K. Gandhi, Patricia A. Mcgaffigan, Adam Novak and Sam R. Watson

Managing the Blockchain-enabled digital transformation of the healthcare supply chain pp. 169-182

Joseph M. Woodside and Shahram Amiri

Exploring African Americans’ perceptions of electronic personal health records pp. 183-191

Tamara D. Sanders

Volume 6, issue 1, 2021

Editorial pp. 4-5

Simon Beckett

Incorporating health systems engineering into COVID-19 vaccine planning and administration pp. 6-20

Tarin A. Casadonte, Atul S. Dhanorker, Sandra J. Elsen, Nalini P. Krishnan, Shane A. Lohmann, Luqing Lu, Jana Macickova, Sonia C. Martindale-Mathern, David A. Ring and Joseph R. Stearly

sekTOR-HF: A research project for cross-sectoral needs-based care for patients with heart failure and for the development of an alternative remuneration model - Part 1 pp. 21-31

Dominik Walter, Ira Simon, Denise Zehe, Matthias Arnold, Dimitar Divchev, Antke Wolter, Thorben Korfhage and Bernd Griewing

Leveraging management engineering and business consulting for rapid response, mitigation and recovery during a pandemic pp. 32-44

Michele R. Hoover, Janine R. Kamath, Sarah R. Dhanorker, Chris Schieffer, Carolyn M. Macken, Amerett L. Donahoe-Anshus and Anthony A. Chihak

Humanising healthcare through COVID-19 and beyond pp. 45-54

Christine Holt, Cindy Rose and Justin Wartell

Promoting culturally and linguistically appropriate services (CLAS): Core leadership competencies pp. 55-69

Natalie S. Dumont

Benchmarking healthcare quality in the United States pp. 70-100

Archie Lockamy Iii

Volume 5, issue 4, 2021

Editorial pp. 297-298

Simon Beckett

Change management: A framework for measuring and implementing organisational change pp. 299-316

Christa Y. Leung, Jason E. Barclay, Catherine T. Botz, Nicole K. Hanf, Jan C. Jasperson, Keri N. Kirby, Christopher J. Mull, Archana S. Shinde and Matthew M. Vogl

Strengthening community hospital/ university partnerships through establishment of a virtual library to support clinical practice, research and education pp. 317-325

Russell J. Buzalko

Achieving speed, spread, scalability and sustainability in life plan communities: Two case studies pp. 326-341

Ray Johnson, Bruce Chittenden and Stephen P. Fetyko

Disruption and opportunity: Harnessing technology to address health disparities and achieve equity pp. 342-348

Ginger L. Pilgrim and Kiesha Mccurtis

Organisational support of physician well-being: A survey of healthcare executives pp. 349-360

Ted Hamilton, Elisa Arespacochaga, Dianne Mccallister, Deanna Santana-Cebollero, Patricia Robinson, Peter Kralovec and Stephanie Harris

Impact of chronic disease integration strategies on healthcare outcomes and costs in Canada: A scoping review pp. 361-387

Grace Liu, Peter Tsasis and Christo El Morr

Volume 5, issue 3, 2021

Editorial pp. 200-201

Simon Beckett

Rapid healthcare innovation during the COVID-19 pandemic pp. 202-215

Steven D. Crowley, Jammie M. Henson, Jesse D. Andrist, Sandra J. Elsen, Jeff R. Ziegler and Julie M. Doppler

Banner Health supply chain’s strategic pivot in 2020 pp. 216-222

Darcy Aafedt

Managing the COVID-19 pandemic: Five lessons learned from a Georgia healthcare system pp. 223-232

Lily Jung Henson, Mariana V. Gattegno and Leigh S. Hamby

Battling the COVID-19 pandemic: Intermountain’s new paradigm of emergency planning pp. 233-239

Brent Wigington

Hospital/healthcare financial recovery under COVID-19: Financial metrics that improve understanding and action pp. 240-249

Steven Berger

Smoothing variability in patient flow to improve the value of care delivery during the COVID-19 pandemic pp. 250-258

Ellis Knight

Redefining value in post-COVID-19 healthcare: A perspective pp. 259-273

Harold Tan

Lessons learned from COVID-19: Best practices for building a more resilient healthcare supply chain pp. 274-288

Jackie Nguyen Mcguinn

Volume 5, issue 2, 2021

Editorial pp. 100-101

Simon Beckett

Chipping away at the granite mountain: Challenges in transitional leadership for system change pp. 102-114

Curtis W. Turner

A customer- and business-driven healthcare access model pp. 115-126

Mark T. Fleischer, Chris Schneider, Terry Brandt, Jill M. Robinson and Janine (Coelho) Kamath

Leading across complex healthcare systems: Learning from an action inquiry project pp. 127-140

Stefan Cantore

Worksheet S-10 is here to stay: Programme update and a look at MAC S-10 audits pp. 141-150

Michael Newell and Jonathan Mason

Healthcare quality: An empirical analysis in urgent care pp. 151-162

L. Drew Rosen and Rebecca A. Scott

Supervisor’s effect on clinical workers’ job satisfaction and turnover intentions pp. 163-174

Michon R. Revader

A longitudinal study of the school-to-work transition of early careerist healthcare managers pp. 175-194

Mark J. Bonica and Cindy L. Hartman

Volume 5, issue 1, 2020

Editorial pp. 4-5

Simon Beckett

Collapsing organisational silos in health system operations pp. 6-14

Rhonda Stewart

Blending diverse expertise to optimise and sustain project outcomes pp. 15-28

Janine R. Kamath, Jason E. Barclay, Lydia A. Baude, Jeffrey R. Ehman, David M. O’Brien, Bradley E. Williams, Munawwar A. Khan and Nicole K. Hanf

How non-value added work affects the productivity of healthcare professionals pp. 29-44

Rene T. Domingo

First things first: Analysing predecessor programmes to glean insights about Medicare’s primary care first programme pp. 45-56

Jonathan Staloff, Leah M. Marcotte and Joshua M. Liao

Medication cost sharing in low-income elders with chronic disease co-morbidities: Policy implication of PPACA provisions for dual eligibles and parallel systems at national health services pp. 57-67

S. Mantravadi

Utilisation improvement plans for avoidable hospital delays pp. 68-76

Jose R. Masip

Strategic leadership: A study of strategic health leadership (SHELDR) practices among former US military Surgeons General pp. 77-95

Douglas E. Anderson, Talbot N. Vivian, Brian J. Masterson, James A. Johnson and C. Bruce Green