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SpringerBriefs in Business

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Conceptualising Customer Expectations with Complaint Channels
Stefan Garding and Andrea Bruns
Management Theory
Karin Brunsson
Leadership Development Strategies
Keow Ngang Tang
A Case Study of Medical Accidents and Errors for Kaizen
Shigeo Atsuji
Literature Review: Previous Methodologies
José Luis Retolaza, Leire San-Jose and Maite Ruíz-Roqueñi
Digital Transformation and Work Setting Organization
Eleonora Veglianti
The Herzog Enigma
Agustin Chevez
Organisational Concepts and Theories of Adaptation
Oluwaseun E. Adegbite, Antonis C. Simintiras, Yogesh K. Dwivedi and Kemefasu Ifie
Data Analysis
Hanadi Mubarak Al-Mubaraki, Ali Husain Muhammad and Michael Busler
Industry: Education
Orit Hazzan and Ronit Lis-Hacohen
Lean Thinking
Andrea Chiarini
Business Relationships Between Other Stakeholders
Vijay Pereira, Yama Temouri and Daicy Vaz
ERDSS Key Technologies
Siqing Shan and Qi Yan
Challenges of Managing Common Resources
Manuel Fischer, Daniel Foord, Jan Frecè, Kirsten Hillebrand, Ingrid Kissling-Näf, Rahel Meili, Marie Peskova, David Risi, René Schmidpeter and Tobias Stucki
Management of Alliance Network at the Formation Stage
Włodzimierz Sroka and Štefan Hittmar
Content Analysis and Categorization: Antecedent-Consequences and Outcome Relationship
Mohammad Osman Gani, Anisur R. Faroque and Yoshi Takahashi
Soft Skills for the Twenty-First Century: Delphi Research
Jaroslava Kubátová, Michal Müller, David Kosina, Ondřej Kročil and Pavla Slavíčková
Factors Influencing User Experience
Tereza Semerádová and Petr Weinlich
CRM Adoption Models and Frameworks
Omar Hasan Salah, Zawiyah Mohammad Yusof, Hazura Mohamed and Nur Fazidah Elias
Maxims of the Co-creative Meeting
Christoph Mandl, Markus Hauser and Hanna Mandl
Theoretical Definition of a Scale-up
Alex Coad, Anders Bornhäll, Sven-Olov Daunfeldt and Alexander McKelvie
An Empirical Appraisal
Albert J. Lee
The Idea
Agustin Chevez
Impact of Law and Market Mechanisms on CMS
Kai-D Bussmann, Sebastian Oelrich, Andreas Schroth and Nicole Selzer
The Transplants in Thailand and China
Hiromichi Shibata
Critical Reflection, Unlearning, and Engagement
Makoto Matsuo
The Third Layer of the Bubble Theory: Human Development Principles (HDPs)
Min Ding
Engaging in eWOM
Elvira Ismagilova, Yogesh K. Dwivedi, Emma Slade and Michael D. Williams
Knowledge
Kaj U. Koskinen and Rainer Breite
Science/Balancing of Multibody Systems
Masayuki Matsui
New Business Models in Mobility
Cordelia Friesendorf and Luca Uedelhoven
Intelligent Knowledge and Habitual Domain
Yong Shi, Lingling Zhang, Yingjie Tian and Xingsen Li
Detailed Discussion of the 18 Topics
Ingo Wieck, Martin Streichfuss, Thorsten Klaas-Wissing and Wolfgang Stölzle
The Impact of Self-efficacy
Bas Kodden
From Social Networking to Geosocial Networking
Tara Brabazon, Mick Winter and Bryn Gandy
Innovative FabLabs
Roberta Oppedisano
Sustainable Development, Social Ecology, and the Quintuple Helix
Elias G. Carayannis and David F. J. Campbell
Research Challenges
Veljko Milutinovic and Jakob Salom
Dis Versus Mis-Information: Unexpected Insights from Covid19
Ian I. Mitroff
Subsidiary Dependency on Expatriate Departure and Headquarter Trouble
Ralf Bebenroth
Designing a Dynamic Map of Circular Economy in the Tourism Sector of the Valencian Community
Conrado Carrascosa-Lopez, M. Rosario Perello-Marin and María Ángeles Carabal-Montagud
Innovation in Lifestyle Businesses
Álvaro Dias
The Risks of Admissible Price-Maintenance Systems for the Effectiveness of Inter-Brand Competition
Dieter Ahlert and Benjamin Schefer
Moving Towards New Agriculture: The Story of Western Animal Husbandry
Jiazhuo G. Wang and Juan Yang
Fondazione Mondino IRCCS: A Case of Italian Excellence
Francesca Sanguineti
Business and Geopolitical Implications of American Shale Energy
Andrew R. Thomas
Conceptual Backgrounds
Kun Chang Lee
Deep Learning
Rajendra Akerkar
Case Three: Michael Window & Shutter Company – Disputes in Running the Family Firm
Alan L. Carsrud and Malin Brännback
The Metrics War
Daniela Venanzi
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