SpringerBriefs in Business

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Conceptualising Customer Expectations with Complaint Channels: Stefan Garding and Andrea Bruns
Content Analysis and Categorization: Antecedent-Consequences and Outcome Relationship: Mohammad Osman Gani, Anisur R. Faroque and Yoshi Takahashi
Management of Alliance Network at the Formation Stage: Włodzimierz Sroka and Štefan Hittmar
Lean Thinking: Andrea Chiarini
Industry: Education: Orit Hazzan and Ronit Lis-Hacohen
Maxims of the Co-creative Meeting: Christoph Mandl, Markus Hauser and Hanna Mandl
ERDSS Key Technologies: Siqing Shan and Qi Yan
Factors Influencing User Experience: Tereza Semerádová and Petr Weinlich
CRM Adoption Models and Frameworks: Omar Hasan Salah, Zawiyah Mohammad Yusof, Hazura Mohamed and Nur Fazidah Elias
Challenges of Managing Common Resources: Manuel Fischer, Daniel Foord, Jan Frecè, Kirsten Hillebrand, Ingrid Kissling-Näf, Rahel Meili, Marie Peskova, David Risi, René Schmidpeter and Tobias Stucki
Business Relationships Between Other Stakeholders: Vijay Pereira, Yama Temouri and Daicy Vaz
The Idea: Agustin Chevez
Research Challenges: Veljko Milutinovic and Jakob Salom
Dis Versus Mis-Information: Unexpected Insights from Covid19: Ian I. Mitroff
Engaging in eWOM: Elvira Ismagilova, Yogesh K. Dwivedi, Emma Slade and Michael D. Williams
Science/Balancing of Multibody Systems: Masayuki Matsui
Knowledge: Kaj U. Koskinen and Rainer Breite
Intelligent Knowledge and Habitual Domain: Yong Shi, Lingling Zhang, Yingjie Tian and Xingsen Li
Sustainable Development, Social Ecology, and the Quintuple Helix: Elias G. Carayannis and David F. J. Campbell
Impact of Law and Market Mechanisms on CMS: Kai-D Bussmann, Sebastian Oelrich, Andreas Schroth and Nicole Selzer
New Business Models in Mobility: Cordelia Friesendorf and Luca Uedelhoven
Innovative FabLabs: Roberta Oppedisano
Theoretical Definition of a Scale-up: Alex Coad, Anders Bornhäll, Sven-Olov Daunfeldt and Alexander McKelvie
An Empirical Appraisal: Albert J. Lee
The Third Layer of the Bubble Theory: Human Development Principles (HDPs): Min Ding
Critical Reflection, Unlearning, and Engagement: Makoto Matsuo
The Transplants in Thailand and China: Hiromichi Shibata
Detailed Discussion of the 18 Topics: Ingo Wieck, Martin Streichfuss, Thorsten Klaas-Wissing and Wolfgang Stölzle
From Social Networking to Geosocial Networking: Tara Brabazon, Mick Winter and Bryn Gandy
The Impact of Self-efficacy: Bas Kodden
Why, and For Which Charity?: Agustin Chevez
The Wine Queen and the Beauty Queen: Mojca Ramšak
Case Three: Michael Window & Shutter Company – Disputes in Running the Family Firm: Alan L. Carsrud and Malin Brännback
Deep Learning: Rajendra Akerkar
Conceptual Backgrounds: Kun Chang Lee
The Risks of Admissible Price-Maintenance Systems for the Effectiveness of Inter-Brand Competition: Dieter Ahlert and Benjamin Schefer
Moving Towards New Agriculture: The Story of Western Animal Husbandry: Jiazhuo G. Wang and Juan Yang
Pop-up’s Academic Antecedents: Gary Warnaby and Charlotte Shi
Agency Theory and Sustainability in Global Supply Chain: Emanuela Delbufalo
Collaboration Science in the Age of Digitalization: Masayuki Matsui
Business Model Framework: Strategic Considerations: James A. Cunningham, Brian Harney and Ciara Fitzgerald
Business and Geopolitical Implications of American Shale Energy: Andrew R. Thomas
Subsidiary Dependency on Expatriate Departure and Headquarter Trouble: Ralf Bebenroth
Designing a Dynamic Map of Circular Economy in the Tourism Sector of the Valencian Community: Conrado Carrascosa-Lopez, M. Rosario Perello-Marin and María Ángeles Carabal-Montagud
Fondazione Mondino IRCCS: A Case of Italian Excellence: Francesca Sanguineti
Conceptual Model and Hypotheses: Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nidya Judhi Astrini, Tri Rakhmawati, Tri Widianti and Medi Yarmen
Web 2.0, Social Media and Developing Economies: State of the Art and Practical Opportunities: Manlio Del Giudice
The Metrics War: Daniela Venanzi
Case Four: Dodger Baseball – The End of Family-Owned Major League Baseball: Alan L. Carsrud and Malin Brännback
The Impact of E-Mobility on the Automobile Industry: Kaan Y. Ciftci, Alex Michel and Patrick Siegfried