SpringerBriefs in Business

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Correction to: Performance Evaluation

Harald Dyckhoff and Rainer Souren

The Evolution of Air Transport and Its Impact

Paul Chiambaretto and Emmanuel Combe

The Challenge of Innovation

Mary J. Cronin

Introduction

Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nidya Judhi Astrini, Tri Rakhmawati, Tri Widianti and Medi Yarmen

Variety in the Automobile Industry

Marco Guerzoni

Organisational Complaint Management

Stefan Garding and Andrea Bruns

Introduction to Artificial Intelligence

Rajendra Akerkar

Main Performance Categories: Effectiveness and Efficiency

Harald Dyckhoff and Rainer Souren

Strategy of Trade Organizations

Šárka Zapletalová and Lucie Vavrušková

Innovation for Social Change

Laura Michelini

Understanding Customer Relationship Management

Omar Hasan Salah, Zawiyah Mohammad Yusof, Hazura Mohamed and Nur Fazidah Elias

Introduction

Siqing Shan and Qi Yan

Introductory 3M&I-Body Problem

Masayuki Matsui

Introduction: The Digital Convergence Challenge in Hollywood’s Second Century

Paolo Sigismondi

Mode 3 Knowledge Production in Quadruple Helix Innovation Systems

Elias G. Carayannis and David F. J. Campbell

Introduction and Overview

Gabriel Hawawini

Introduction

Boris Kaehler and Jens Grundei

Introduction

Daniel R. A. Schallmo and Christopher A. Williams

Introduction: Research Questions and Design of the Analysis of Governance and “Epistemic Governance” of and in Higher Education

David F. J. Campbell and Elias G. Carayannis

Introduction

Andrea Chiarini

Introduction

Malin Brännback and Alan L. Carsrud

Introduction: Why Soft Skills Again?

Jaroslava Kubátová, Michal Müller, David Kosina, Ondřej Kročil and Pavla Slavíčková

Reliance on Foreign Markets: Multinationality and Performance

Makoto Nakano and Bayanjargal Purevdorj

Introduction to Basic Concepts of Mind Genomics

Veljko Milutinovic and Jakob Salom

Introduction: The Business Model and Transaction Structure

Wei Wei, Wuxiang Zhu and Guiping Lin

Introduction

Zhihong Li

Introduction

Manlio Del Giudice, Maria Rosaria Della Peruta and Elias G. Carayannis

Introduction and Motivation

Alex Coad, Anders Bornhäll, Sven-Olov Daunfeldt and Alexander McKelvie

Introduction

Hanadi Mubarak Al-Mubaraki, Ali Husain Muhammad and Michael Busler

Introduction to Unifying Sustainability Information

Carol Aebi

Introduction

Marko Orel

Introduction

G. Tomas M. Hult

Introduction

Mariella Pinna

Introduction

Aldo Geuna, Marco Guerzoni, Massimiliano Nuccio, Fabio Pammolli and Armando Rungi

Introduction

Antonia Caro-Gonzalez

Introduction

Alexander Häntzschel

Introduction

Ludovica Cesareo

Management at a Turning Point: What Will the Future Look like?

Annika Steiber

Moral Leadership

Sebastian Văduva, Victor T. Alistar, Andrew R. Thomas, Călin D. Lupiţu and Daniel S. Neagoie

Data Mining and Knowledge Management

Yong Shi, Lingling Zhang, Yingjie Tian and Xingsen Li

Personal Attitudes to Approach the Production of Radiopharmaceuticals: Are You Always Inclined to Do This Job? Employee and Consultant

Andrea Pecorale

Introduction to Artifacts Dynamism

Masayuki Matsui

Introduction

Pietro Gottardo and Anna Maria Moisello

Research Framework

Makoto Matsuo

Origins and Development of Collaborative Spaces

Roberta Oppedisano

Introduction

Albert J. Lee

Introduction

Cecilia Grieco

Introduction

Vijay Pereira, Yama Temouri and Daicy Vaz

Introduction

Elias G. Carayannis and David F. J. Campbell

Introduction

Caspar G. Chorus