International Journal of Productivity and Quality Management

2006 - 2025

From Inderscience Enterprises Ltd
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Developing a lean design for Six Sigma through supply chain methodology pp. 407-434: Ming-Chang Lee and To Chang
A hybrid event tree-genetic algorithm for improved safety and risk of independent protection layers of pressure vessels pp. 435-456: A. Azadeh, V. Ebrahimipour, M. Mohammadhosseinzad and H. Eivazy
A comprehensive review on recent developments in quality function deployment pp. 457-494: Jenny Xu, Xun Xu and Shane Q. Xie
An investigation into 6-S auditing in an aircraft company pp. 495-517: R. Gnanaguru, K. Puvaneswari, Jogendra Mallick, C. Jegadheesan, V. Mohan Sivakumar and S.R. Devadasan
Effect of sampling intervals on economic design of proposed X-bar chart using Lorenzen-Vance cost model pp. 518-539: D.R. Prajapati

The integration of quality management and continuous improvement methodologies with management systems pp. 269-288: Souraj Salah, Juan A. Carretero and Abdur Rahim
A metaheuristic method for optimising inspection strategies in serial multistage processes pp. 289-303: Ali Azadeh and Mohamad Sadegh Sangari
Identification and classification of intermittent demand patterns pp. 304-317: Pallavi Chitturi, Mark Gershon, Jing Chen and John Boyarski
Roadmap for continuous quality improvement and sustainability: a case study in Egyptian service sector organisation pp. 318-331: Riham Adel Hassan Sayed Ahmed
Trade liberalisation and industrial performance: an insight into the performance of cement industry in India pp. 332-353: Sarbapriya Ray and Mihir Kumar Pal
The impact of organisational variables and quality performance on customer satisfaction pp. 354-378: Koay Li Li, Suhaiza Zailani and Yudi Fernando
An empirical study of the motives and benefits of QMS/ISO implementation among Indian SMEs pp. 379-406: Anand K. Bewoor and Maruti S. Pawar

Models of P control chart with tardiness penalty pp. 137-155: Jing Sun and Masayuki Matsui
Development of a measurement metric for manufacturing process robustness pp. 156-181: S.C. Mondal, J. Maiti and P.K. Ray
Six Sigma and organisational performance: a knowledge creation perspective pp. 182-212: Ang Boon Sin, Suhaiza Zailani and T. Ramayah
Multicriteria decision-making models for the evaluation and appraisal of teachers' performance pp. 213-230: Avijit Mazumdar, Saurav Datta and Siba Sankar Mahapatra
A novel approach for efficiency assessment of conventional power plants based on principal component analysis pp. 231-248: Ali Azadeh and Mahmoud Ghiasi Moaser
Studying the impact of total quality management in service industries pp. 249-268: Faisal Talib and Zillur Rahman

Development of an integrated quality methodology for the food packaging industry pp. 1-22: Gary P. Moynihan and Shunta Garrett
Contribution of quality management and just-in-time production practices to manufacturing performance pp. 23-47: Chi Anh Phan and Yoshiki Matsui
Development of empirical quality cost model for a manufacturing industry pp. 48-70: S.B. Jaju, R.R. Lakhe and S.S. Bhagade
Better defect detection and prevention through improved inspection and testing approach in small and medium scale software industry pp. 71-90: V. Suma and T.R. Gopalakrishnan Nair
Optimal operating policies of X-bar control chart for non-normal variables with generalised Pareto in-control times pp. 91-111: K. Srinivasa Rao, Neelufur and K. Venkata Subbaiah
Robust customer satisfaction model using QFD pp. 112-136: Nikhil Shil, M. Ameer Ali and Nafize Rabbani Paiker

Geographies, motivations and benefits from ISO 9000 standard: a comparison of manufacturing and service organisations pp. 370-383: Pavel Castka and Michaela A. Balzarova
The evolution of quality management in DOKPY, Magnesia – Greece: from basic quality initiatives to EFQM pp. 384-400: Yiannis Nikolaidis and Christos Terpos
An evaluation model for inbound call centres design pp. 401-427: M. Teresa Gonzalez and Edward Pines
From customers requirements to customers satisfaction – quality function deployment in service sector pp. 428-439: J.R. Sharma and A.M. Rawani
A tool based framework for applying Six Sigma methodology to services and transactional data pp. 440-451: Vinod Lall and Ashish Gupta
A fuzzy-AHP-based framework for prioritising benchmarks in the service sector pp. 452-472: Manu Augustine, Rakesh Jain and Om Prakash Yadav
Total quality management in higher education institutions: challenges and future directions pp. 473-492: Canan Bilen

An investigation into the application of QFD in e-commerce pp. 231-251: Alec Waterworth and Steve Eldridge
Assessment of continuous improvement approach in SMEs of Northern India pp. 252-268: Jagdeep Singh and Harwinder Singh
Fast moving consumer goods – a productivity perspective on supply chains pp. 269-285: Petri Helo, Kongkiti Phusavat and Pornthep Anussornnitisarn
Current state maps on the implementation of lean and Six-Sigma paradigms and an exclusive model for deploying Lean Six-Sigma in SMEs pp. 286-309: S. Michael Gnanaraj, S.R. Devadasan and P.R. Shalij
Energy efficiency assessment in automobile assembly plants by a hybrid COLS, DEA and PCA approach pp. 310-332: A. Azadeh, S.F. Ghaderi and J. Barati Rad
Role of flexibility in sustaining excellence: case of a TQM company pp. 333-365: S.K. Breja, D.K. Banwet and K.C. Iyer

The relationship between quality management and health – exploring the underlying dimensions pp. 109-123: Yvonne Lagrosen, Ingela Backstrom and Stefan Lagrosen
When does ISO 9000 lead to improvements? pp. 124-136: Bozena Poksinska
Impact of liberalisation on productivity performance of textile industry in India: a growth accounting analysis pp. 137-151: Seema Sharma, V.B. Upadhyay and Balram Tyagi
Reliability growth vs. HASS cost for product manufacturing with fast-to-market requirement pp. 152-170: Balaji Janamanchi and Tongdan Jin
An investigation into the dimensions of training effectiveness on post training outcomes of quality management system pp. 171-199: Teoh Cheng Inn, Suhaiza Zailani, T. Ramayah and Yudi Fernando
Six Sigma awareness in Central Indian SMEs pp. 200-212: S.V. Deshmukh and R.R. Lakhe
Value modes effect and analysis (ValMEA): a PLS-based theory validation pp. 213-230: Djoko Setijono and Angappa Gunasekaran

A conceptual framework for managing the performance of construction supply chain pp. 1-20: Djoko Setijono
The development and research tradition of statistical quality control pp. 21-37: Muhammad Muazzem Hossain, Victor R. Prybutok, A.B.M. Abdullah and Majharul Talukder
Overall line effectiveness – a performance evaluation index of a manufacturing system pp. 38-59: P. Nelson Raja, S.M. Kannan and V. Jeyabalan
The effect of TQM implementation on firm performance in the Tunisian context pp. 60-74: Senda Wali and Younes Boujelbene
Using the collaborative improvement model to improve a university hiring process pp. 75-87: Theresa Waterbury
Adoption of industry-specific quality management system standards: determinants for auto component firms in India pp. 88-107: Neelam Singh