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International Journal of Productivity and Quality Management

2006 - 2025

From Inderscience Enterprises Ltd
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Volume 16, issue 4, 2015

Developing the Kano model by service quality robust design: an integrative approach pp. 373-389 Downloads
Arash Shahin and Nasibeh Janatyan
A framework to measure transit service quality areas to be managed pp. 390-415 Downloads
Benedetto Barabino, Eusebio Deiana and Sara Mozzoni
Improvement of OEE performance using a Lean Six Sigma approach: an Italian manufacturing case study pp. 416-433 Downloads
Andrea Chiarini
Finding the shortest route surveying through proposed genetic algorithm pp. 434-444 Downloads
Fatemeh Jaferi and Seyed Mojtaba Sajadi
Theory of inventive problem solving method in sand casting process optimisation pp. 445-461 Downloads
A. Kumaravadivel
An insight to availability for O%M support of mechanical systems pp. 462-472 Downloads
Mohammad Asjad, Makarand S. Kulkarni and O.P. Gandhi
Effectiveness improvement through total productive maintenance using particle swarm optimisation model for small and micro manufacturing enterprises pp. 473-503 Downloads
G. Ananth and B.K. Vinayagam

Volume 16, issue 3, 2015

Total quality management success factors and their relationships with performance measures in the food industry: a Mauritian case study pp. 249-266 Downloads
Shameer Danyen and Devkumar Sing Callychurn
Predictive maintenance using modified FMECA method pp. 267-280 Downloads
Nishit Kumar Srivastava and Sandeep Mondal
Ready for Six Sigma? - a survey of Indonesian SMEs pp. 281-297 Downloads
Kifayah Amar and Douglas Davis
Evaluation of maintenance management through the overall equipment effectiveness of a yogurt production line in a medium-sized Italian company pp. 298-311 Downloads
Panagiotis H. Tsarouhas
A novel fuzzy data envelopment analysis for measuring corporate sustainability performance pp. 312-324 Downloads
Majid Azadi, Mostafa Jafarian, Seyed Mostafa Mirhedayatian and Reza Farzipoor Saen
Computer-aided design of X and R charts using teaching-learning-based optimisation algorithm pp. 325-346 Downloads
Abhijeet Ganguly and Saroj Kumar Patel
A thermal-structural model for process performance analysis pp. 347-371 Downloads
Chinmaya P. Mohanty, Siba Sankar Mahapatra and Jambeswar Sahu

Volume 16, issue 2, 2015

Impact of total quality management on customer satisfaction in Indian banking sector pp. 127-147 Downloads
Durgesh Pattanayak and Plavini Punyatoya
Parameter optimisation of powder mixed EDM of aluminium-based metal matrix composite using Taguchi and grey analysis pp. 148-168 Downloads
Smitanjali Behera, Suchismita Satapathy and Surendra K. Ghadai
Using data envelopment analysis to investigate the performance of industrial clusters to utilise resources pp. 169-182 Downloads
Abdorrahman Haeri, Seyed Mojtaba Moussavi Neghabi, Gholamreza Soleimani and Morteza Anoosheh
Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia pp. 183-210 Downloads
Suhaiza Zailani, Mohd Rizaimy Shaharudin and Bernard Saw
The need for implementing lean in healthcare organisations pp. 211-230 Downloads
Adriana Giraldo, William M. Mothersell and Jaideep Motwani
The relation between individual-social factors and conflict management styles: an empirical case study pp. 231-247 Downloads
Badri Abbasi and Farzaneh Niyazi Ghaziyani

Volume 16, issue 1, 2015

Impact of social capital on corporate entrepreneurship: an empirical investigation pp. 1-16 Downloads
Mohammad Piran, Hossein Ghafarzadeh, Aghil Ghasemi-Khashab and Saheb Imani
Financial performance evaluation of present petrochemical companies in stock exchange by data envelopment analysis pp. 17-35 Downloads
Fereshteh Mashhadi, Azam Hosseini Ballam and Hadi Shirouyehzad
Impact of foreign workers on labour productivity: analysis of firm level data pp. 36-53 Downloads
Rahmah Ismail
Estimation of technical efficiency in banking industry using stochastic frontier analysis pp. 54-69 Downloads
Farnaz Foroutan, Homayoun Ranjbar and Mehdi Hampaeyan-Miandoab
Monitoring of process mean and variance simultaneously by joint X and R chart for serial correlation pp. 70-91 Downloads
D.R. Prajapati and Sukhraj Singh
Risk mitigations strategy in supply chain planning and control: an ANP approach pp. 92-113 Downloads
Mahesh Chand, Tilak Raj and Ravi Shankar
Modelling macroeconomics of quality pp. 114-126 Downloads
Birhanu Beshah, Ephrem Gidey and Assefa Leta

Volume 15, issue 4, 2015

Impact of challenges and barriers on the success of TQM: an empirical study pp. 407-428 Downloads
Connie Rokke, Om Prakash Yadav and Brij N. Singh
How to carry out visual inspection more efficiently and more effectively: the characterisation and evaluation of aesthetic anomalies pp. 429-447 Downloads
Jean-Luc Maire, Maurice Pillet and Nathalie Baudet
Modelling enablers for implementing TQM in autoancillary SMEs pp. 448-468 Downloads
Rishu Sharma
Emerging trends in cost of quality practices: an overview pp. 469-485 Downloads
Sanjay G. Mantri and Santosh B. Jaju
Modelling and analysis of an agile supply chain pp. 486-510 Downloads
P.G. Saleeshya and B. Sachin
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods pp. 511-527 Downloads
Amir Karbassi Yazdi
Evaluation of the economic impact of a new high value process for the management of the end of life of thin film photovoltaic modules pp. 528-541 Downloads
Giancarlo Giacchetta, Mariella Leporini and Barbara Marchetti

Volume 15, issue 3, 2015

World class logistics - south of the border: an analysis of Mexican maquiladora environmentally responsible practices pp. 285-308 Downloads
Kevin W. Cruthirds, Tom Coyle, Marco Polo Tello Velasco and Blanca G. Marquez
Multi-response optimisation of EDM parameters using data envelopment analysis pp. 309-334 Downloads
Jambeswar Sahu, Siba Sankar Mahapatra and Chinmaya P. Mohanty
Minimising assembly loss for a complex assembly using Taguchi's concept in selective assembly pp. 335-356 Downloads
J. Rajesh Babu and A. Asha
Use of intellectual capital as a surrogate for productivity measurement pp. 357-380 Downloads
Kongkiti Phusavat, Apinat Lertritwittya and Petri Helo
An interpretive hierarchical model for lean implementation in machine tool sector pp. 381-406 Downloads
Vikram Sharma, Amit Rai Dixit, Mohammad Asim Qadri and Sanjay Kumar

Volume 15, issue 2, 2015

A survey of business network integration: implications for quality and productivity performance pp. 131-152 Downloads
Paul Hong, Jon H. Marvel and Sachin Modi
The impact of project management assets on the VRIO characteristics of PM process for competitive advantage pp. 153-168 Downloads
Seung-Chul Kim, Jae-Sung Lee and Kyu-Il Shin
Virtual or vertical? Achieving integrated global supply chains: comparison and analysis of virtual integration and vertical integration in Japanese and Korean steel industry pp. 169-184 Downloads
Sungwoo Byun and Changmin Lee
Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis pp. 185-202 Downloads
He-Boong Kwon and Paul Hong
Improving service quality through managing customer contact: case of airlines pp. 203-214 Downloads
Su-Young Hwang, Eun-Mi Choung, Je-Man Boo and Seung-Chul Kim
Two-stage approach to the mixed-model sequencing problem pp. 215-236 Downloads
Shusaku Hiraki
A global knowledge transfer network: the case of Toyota's global production support system pp. 237-251 Downloads
Y. Suh
Managing internal competition in multinational corporations: the role of home bases pp. 252-267 Downloads
Kiyohiro Oki
Flexible supply capability driving total inventory reduction: an analysis of Omron Healthcare pp. 268-284 Downloads
Mizuki Kobayashi, Junjiro Shintaku and Daiki Kato

Volume 15, issue 1, 2015

Estimating household electricity consumption by environmental consciousness pp. 1-19 Downloads
Ali Azadeh, Ali Narimani and Tayebeh Nazari
Evaluation of the suggestions system performance using DEA, the case of Esfahan's Steel Company pp. 20-35 Downloads
Ehsan Jafarpour, Reza Shafei, Mahnaz Sadeghani and Mahdi Moradi
Optimisation of a machine loading problem using a genetic algorithm-based heuristic pp. 36-56 Downloads
Shrey Ginoria, G.L. Samuel and G. Srinivasan
Six Sigma management and grey relational analysis to improve performance of tableting process pp. 57-71 Downloads
Abbas Al-Refaie and Kawther Al-Hmaideen
Effect of various factors for achieving environmental performance in manufacturing industry: a review pp. 72-107 Downloads
Amit Kr. Tanwer, D.R. Prajapati and Perminder Jit Singh
The critical success factors for successful lean implementation in hospitals pp. 108-126 Downloads
Behrooz Noori
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