International Journal of Productivity and Quality Management

2006 - 2025

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Volume 42, issue 4, 2024

Work system and employee productivity: an enhancement through knowledge exchange pp. 405-421

Simanchala Das, Mogalipuvvu Ishwarya, Narra Venkata Deshik Amarnadh Chowdary, Karnati Navya and Shruthika Parnam

Failure mode and effects analysis: a decision-making risk prioritisation approach pp. 422-444

Maryam Sedighi Shamami, Soroush Avakh Darestani, Niloufar Hojat Shemami and Iniobong Enang

Application of SMED to improve overall equipment effectiveness of die change over activities in a forging industry - a case study pp. 445-458

G. Sundaramali, T.K. Kandavel, K. Santhosh Raj and S. Anirudh

A qualitative empirical investigation of hidden cost for software testing outsourcing projects pp. 459-484

Fatin Filzahti Ismail and Rozilawati Razali

Investigating customers' continuous use of online food delivery services in the post-pandemic world: extended technology continuance theory pp. 485-518

Razib Chandra Chanda, Ali Vafaei-Zadeh, Syafrizal Syafrizal and Haniruzila Hanifah

Prioritising the service quality factors affecting customer satisfaction in life insurance industry: an application of fuzzy AHP pp. 519-535

Preeti, Manju Mittal and Sanjay Gupta

Volume 42, issue 3, 2024

Examining scientific contribution of International Journal of Productivity and Quality Management (2006-2019) - a bibliometric study pp. 253-296

Santosh Satyanarayan Baheti

Time-frequency analysis of the older workforce and productivity growth nexus in the USA: evidence from EEMD- and wavelet-based approaches pp. 297-326

Ahmed Bossman, Samuel Kwaku Agyei and Oliver Asiamah

The mediating role of quality of working life on transformational leadership and achieving strategic success: a field study in universities operating in the northern region of Jordan pp. 327-352

Mutasim Sharaire and Maen Yousef Khasawneh

A phenomenological study of how mobile phone users in India cope with 'call drops' pp. 353-379

Brajesh Mishra and Abinash Panda

A framework towards integrating TQM, knowledge management, and innovation to achieve business excellence in service organisations pp. 380-404

Saurav Negi

Volume 42, issue 2, 2024

An investigative study to analyse and evaluate the level of waste management technique implemented in Indian SMEs pp. 133-152

Harsimran Singh Sodhi

Ten-year review of cyber supply chain security: driving productivity with visibility pp. 153-169

Anisha Banu Dawood Gani and Yudi Fernando

Lean service and its implications in the quality of the service of the aircraft industry companies: a systematic review of the literature pp. 170-187

Juan Carlos Quiroz-Flores, Jesús Cabrera-Bonilla, Andrés Gallardo-Mondragón, Martín Collao-Díaz and Alberto Flores-Pérez

Green external drivers and green awareness practices integration: evidence from Malaysia pp. 188-209

Amjad Khalili, Siti Norhafiza Abdulrazak and Md Yusof Ismail

Developing customer satisfaction index for the construction industry: a case study for Saudi Arabia pp. 210-233

Khalid Jamal El Sakka, Laith A. Hadidi and Muhammad Saiful Islam

Does XBRL mediate the relationship between corporate governance quality and earnings management? Evidence from Jordan pp. 234-252

Mohammad Naser Hamdan, Safaa Alsmadi and Zaid Jaradat

Volume 42, issue 1, 2024

Hiring process and contemporary methods: an empirical insight using Grey relational analysis pp. 1-14

Snigdha Mohapatra and Archana Choudhary

Establishment of EOQ model for price and time-sensitive demand under deterioration with trade credits pp. 15-33

R.P. Tripathi and Manjit Kaur

Prevention of corruption: a tool to improve the quality of services in organisations pp. 34-49

Mansoureh Jahani Doghezloo, Maryam Mokhtari Dinani, Abbas Rezaei Pandari and Asghar Afshar Jahanshahi

Performance enhancement of a manufacturing organisation by the implementation of maintenance practices: a case study pp. 50-69

Simranjit Singh Sidhu, Kanwarpreet Singh and Inderpreet Singh Ahuja

The relationship between the strategies of operations, supply chain, information system and its impact on supply chain performance pp. 70-89

Asish Oommen Mathew, K.N. Yashas and Giridhar B. Kamath

Improving productivity through prevention of job loss: the role of employee engagement and burnout pp. 90-116

Taghrid Suifan, Niveen M. Alsayyed, Salah Alhyari, Raeda Saa'da and Rateb J. Sweis

Poverty and quality of life in Jordan and COVID-19 pandemic effects pp. 117-132

Elham Mohammad Alhiary

Volume 41, issue 4, 2024

The impact of CEOs' personality on socio-emotional wealth and competitiveness improvement of family-owned SMEs pp. 435-460

Verónica Janneth García-Ibarra and Asghar Afshar Jahanshahi

Market knowledge impacts on performances through front end process: empirical evidence from manufacturing plants across countries pp. 461-483

Anh Ngoc Duong, Anh Chi Phan, Ryuichi Nakamoto, Ha Thu Nguyen and Yoshiki Matsui

Phase-II monitoring of AR(1) auto-correlated simple linear profiles in multi-stage processes (case study: tyre production industry) pp. 484-509

Amir Golabzaei, Hamid Esmaili and Amirhossein Amiri

Unlocking the full potential of nearshoring - a conceptual delivery model for proximity offshoring services pp. 510-528

Jorge Guedes and Leandro Pereira

Multi criteria analysis of performance evaluation of launch vehicles in the space industry pp. 529-552

S. Mariappan, R. Suresh, R. Jeyapaul and T. Sakthi Nagaraj

Return on investment for small businesses that obtain ISO 9001:2015 certification pp. 553-568

LeAnna Hyer and Herman Tang

Adoption of business analytics and impact on financial reporting quality in Jordanian banks pp. 569-582

Awn Metlib Al Shbail and Mohannad Obeid Al Shbail

Volume 41, issue 3, 2024

Quality management implementation maturity assessment in the food industry: Glykas Quality Compass Assessment on ISO 22000 pp. 289-336

Michail Glykas

Study of inbound logistics supply chain of an automobile manufacturing company pp. 337-367

Soumyanath Chatterjee and R.P. Mohanty

Perspective on services' quality using the SERVPERF pp. 368-388

Marcella Teixeira Gonzaga, Roberta Emilly Barbosa Fontes, Brenda Lohanny Passos Santos, Laerson Ribeiro Lima Filho, Denise Santos Ruzene, Cleiton Rodrigues de Vasconcelos and Daniel Pereira Silva

Deployment of Lean Six Sigma framework with environmental considerations in SMEs: a case study pp. 389-417

Amr Dahab, Mohammad A. Younes and Soheir Backar

Quality culture: a bibliometric review pp. 418-434

Genny Torcoroma Navarro Claro and Gloria Naranjo Africano

Volume 41, issue 2, 2024

Impact of efficient resource allocation on economics of a thermal power plant pp. 141-158

Sorabh Gupta

Impact of endogenous demand on cost of quality in the automotive industry pp. 159-176

Klaus Emerschitz and Andreas Größler

Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China pp. 177-196

Sri Hartono, Mohamad Fazli Sabri, Dendi Anggi Gumilang and Rusitha Wijekoon

Investigating the factors influencing e-banking service adoption during COVID-19 pandemic pp. 197-235

Razib Chandra Chanda, Ali Vafaei-Zadeh, Tofayel Ahmed and Khaled Nawaser

The effect of corporate entrepreneurship on firm performance: evidence from lubricant distributor firms in Indonesia pp. 236-261

I. Wahyudi, A.I. Suroso, B. Arifin, M.S. Rusli and R. Syarief

An interpretive structural modelling approach to analyse the inhibitors of Lean Six Sigma in small and medium enterprises of India pp. 262-288

Tharun Thomas and P.G. Saleeshya

Volume 41, issue 1, 2024

Determinants for labour productivity improvement in hotel service: empirical evidence from Vietnam pp. 1-31

Huy Khanh Nguyen and Anh Chi Phan

The impact of fasting on workplace productivity and wellbeing: a review of fasting in Ramadan pp. 32-48

Wael Sharafeddine, Randa Diab-Bahman and Abrar Al-Enzi

Improving productivity in SMEs by the implementation of Six Sigma: human resource management implications pp. 49-65

Franca Cantoni and Roberta Virtuani

Improving warehouse capacity, productivity and sustainability pp. 66-88

Yudi Fernando, Muhammad Adib, Ika Sari Wahyuni-TD and Yousif Abdelbagi Abdalla

Developing a multi-period production system for efficiency analysis based on DEA-R pp. 89-109

Mahsa Torkavannejad, Behrouz Daneshian, Ghasem Tohidi, Mahnaz Maghbouli and Farzin Modarres Khiyabani

From scientific research to industrial application: a Lean Six Sigma system for improving the bill of materials of the packaging process pp. 110-127

Georgios Chatzistelios, Evripidis P. Kechagias, Georgios A. Papadopoulos and Sotiris P. Gayialis

Supply chain disruption at the US ports: an assessment of underpinnings using the fishbone approach pp. 128-139

Ajay K. Aggarwal, Dinesh S. Davè and Varinder M. Sharma

Volume 40, issue 3, 2023

The role of barriers to TQM success: a case study of Deming awarded industry pp. 295-307

Ankesh Mittal, Pardeep Gupta, Vimal Kumar and Pratima Verma

Evaluation of airline catering supply chain practice effectiveness using fuzzy logic pp. 308-339

Dhaarsan Rajaratnam and Funlade Sunmola

Delineating a trajectory for progressive SMEs towards a sustainable future: a cluster-based approach pp. 340-363

Priyanka Kapoor, Shobhit Goel and Nidhi Nagar

Identifying and evaluating barriers for healthcare waste management: an integrated approach pp. 364-382

Abhishek Raj and Cherian Samuel

Evaluating MFCA-based system framework for performance improvement in ceramic tile manufacturing industry pp. 383-405

Harshad D. Santoki, Ghanshyam D. Acharya and Shailee G. Acharya

Benefits of the changes of ISO9001:2015 on organisational performance pp. 406-428

Sara Ouchama, Dakkak Badr and El Hassan Irhirane

Volume 40, issue 2, 2023

The micro-foundations of sustainable entrepreneurship: the role of individuals' pro-social identity and organisational pro-social identity pp. 149-170

Asghar Afshar Jahanshahi, Amitab Bhattacharjee and Mohammad Rashed Hasan Polas

Fuzzy inference system for a bilevel quality assessment optimisation model pp. 171-196

Georgii Pipiay, Liudmila Chernenkaya and Vladimir Mager

Application of MCDM tool for analysis of factors influencing integration of Industry 4.0 with agile manufacturing pp. 197-217

M. Sunantha, Akanksha, Samiksha Meshram and S. Vinodh

Lean in the food sector: strategy to implement lean tools in micro and small enterprises in Quito, Ecuador pp. 218-242

Kenya Cristina Velasco-Tapia and Sonia Valeria Avilés-Sacoto

Knowledge-sharing's facilitating role: innovative performance and total quality management pp. 243-270

Rawa Hijazi

Development of a hierarchical model for significant barriers in grinding technology using an integrated AHP-TISM approach pp. 271-294

Kamal Kishore and Manoj Kumar Sinha

Volume 40, issue 1, 2023

Ranking the performance of public sector banks using fuzzy AHP and fuzzy TOPSIS in balanced scorecard framework: an evidence from India pp. 1-27

Deergha Sharma and Pawan Kumar

The driver factors of CSR web-based disclosure: a cross country study and evidence from Jordan and Saudi Arabia pp. 28-54

Husam Ananzeh, Merwiey Alaqrabawi, Qutaiba Adeeb Odat, Hashem Alshurafat and Mohannad Obeid Al Shbail

Convergence of quality and productivity in start-up enterprises: analysis of divergent value perspectives pp. 55-79

Rajagopal and Ananya Rajagopal

Window analysis and SBM for assessing efficiency of mixing processes in a pharmaceutical industry pp. 80-101

Abbas Al-Refaie

The application of quality control circle to improve the PQCDSM quality parameters: a case study pp. 102-119

Ankesh Mittal, Pardeep Gupta, Vimal Kumar and Christopher Chun Ki Chan

Processing of turkey breast and the implications of lean philosophy pp. 120-147

Fernanda S. Bianchet, Luiz H. Maisonnett, Micheli Zanetti, Everton R. Breitenbach, Francisco R.S. Machado Junior, Josiane M.M. de Mello, Marcelo F. Costella and Francieli Dalcanton