Operations Management for Social Good

Edited by Adriana Leiras (), Carlos Alberto González-Calderón (), Irineu de Brito Junior (), Sebastián Villa () and Hugo Tsugunobu Yoshida Yoshizaki ()

in Springer Proceedings in Business and Economics from Springer

Date: 2020
ISBN: 978-3-030-23816-2
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Chapters in this book:

Ch Chapter 1 Evaluating Order Picking Efficiency Under Demand Fluctuations

Jens Bürger

Ch Chapter 10 Public Purchase Governance in Brazilian Local Healthcare Systems: A Pattern Analysis by Text Mining

Maria Clara Lippi, Diego Carvalho and Rafael Garcia Barbastefano

Ch Chapter 100 Addressing Environmental Risks in Supply Chain Management: A Systematic Literature Review

Fabíola Negreiros Oliveira, Adriana Leiras and Paula Ceryno

Ch Chapter 101 Systematic Literature Reviews About Operational Improvement Programmes Headed for Sustainable Development: A Tertiary Study

Rodrigo Goyannes Gusmão Caiado, Oswaldo Luiz Gonçalves Quelhas, Luiz Felipe Scavarda, Daniel Luiz de Mattos Nascimento and Vitor Heitor Cardoso Cunha

Ch Chapter 102 Operations Strategy and Environmental Management: Sustainability as a New Competitive Priority of the Operations

José Roberto Soares Ribeiro and Alceu Gomes Alves Filho

Ch Chapter 103 Lessons Learned from Sustainable Value Stream Mapping (Sus-VSM) Application in a Small Enterprise

Mariele Canal Bonfante, João Carlos Espíndola Ferreira, Suélen Fernandes and Henrique Back

Ch Chapter 104 Green Logistics: A Tertiary Study and a Research Agenda

Narley Worllos Carmo Netto, Brenda Farias Oliveira Cardoso, Luiz Felipe Roris Rodriguez Scavarda Carmo and Rafael Martinelli Pinto

Ch Chapter 105 Social Lab for Sustainable Logistics: Developing Learning Outcomes in Engineering Education

David Ernesto Salinas-Navarro and Ericka Zulema Rodríguez Calvo

Ch Chapter 106 Analysis of the Application of Additive Manufacturing in the Circular Economy: An Integrative Literature Review

Diego Vinícius Betim, Mozart Caetano Heymann, Oswaldo Luiz Gonçalves Quelhas, Rodrigo Goyannes Gusmão Caiado and Helder Gomes Costa

Ch Chapter 107 Sustainable Purchases in HEI: Sustainability Requirements in Cefet/RJ Public Contracts

Thiago Silveira Carbonell, Aline Guimarães Monteiro Trigo, José Aires Trigo and Úrsula Maruyama

Ch Chapter 108 System Infrastructure Maintenance Call: IT Collaboration for Environmental Sustainability in HEI

Matheus Mota, Enoch Silva, Aline Guimarães Monteiro Trigo, Carla Mota and Úrsula Maruyama

Ch Chapter 109 Ranking Precarious Housing: A MCDA Model Applied in a NGO Case in Brazil

Leonardo Antonio Monteiro Pessôa, Helder Gomes Costa, Marcos Pereira Estellita Lins and Aline Rocha

Ch Chapter 11 A Two-Step Optimization Process for Medical Center Location and Capacity Allocation

João Flávio Freitas Almeida, Luiz Ricardo Pinto, Samuel Vieira Conceição, Francisco Carlos Cardoso Campos and Gilberto Miranda Júnior

Ch Chapter 110 Interface Between Industry 4.0 and Sustainability: A Systematic Review

Lucas Conde Stocco and Luciana Oranges Cezarino

Ch Chapter 111 Is Circular Economy a New Driver to Sustainability?

Lorena Gamboa Abadia and Marly Monteiro Carvalho

Ch Chapter 112 Sustainable Practices and the Relationship with Suppliers in SSCM: A Case Study in Wholesale

Arthur Antonio Silva Rosa, Etienne Cardoso Abdala and Luciana Oranges Cezarino

Ch Chapter 113 A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

Gláucya Daú, Annibal Scavarda, M. Sajid Khan and Sonja Sibila Lebe

Ch Chapter 114 Job Satisfaction Diagnostic Instrument Based on Self-awareness and Engagement Metrics

Ricardo Luiz Fernandes Bella and Oswaldo Luiz Gonçalves Quelhas

Ch Chapter 12 Scaling Hospital Laboratory Queues via Discrete Event Simulation Using Simpy

Maria Carolina B. Corgozinho, Vinícius Antônio S. Ferreira and João Flávio Almeida

Ch Chapter 13 An Integrated Model of Healthcare Facility Location and Equipment Allocation

Tamara Melo Sathler, João Flávio de Freitas Almeida, Samuel Vieira Conceição, Luiz Ricardo Pinto and Francisco Carlos Cardoso Campos

Ch Chapter 14 Improving Operation Rooms and Planning to Reduce Surgery Cancelations and Inpatient Length of Stay

Janaina F. Marchesi, Silvio Hamacher and Fernando Luiz Cyrino Oliveira

Ch Chapter 15 Application of Layout Analysis in the Pediatric Emergency of a Teaching Hospital

Bruno Soares Melo Barreto, Cláudia Dias Pflueger, Kaio Borges Mendes Silva, Leonardo Lara and Nissia Carvalho Rosa Bergiante

Ch Chapter 16 Vascular Elective Surgeries Planning and Scheduling: A Case Study at a Teaching Hospital

Daniel Bouzon Nagem Assad, Silvio Hamacher and Thaís Spiegel

Ch Chapter 17 The Use of Big Data for Researching the Leprosy Healthcare Supply Chain

Annibal Scavarda, Maristela Groba Andrés, Tatiana Bouzdine-Chameeva, Narasimhaiah Gorla and Marcio Pizzi Oliveira

Ch Chapter 18 The Cost of Parkinson’s Disease: A Systematic Review

Sávio Luís Oliveira Silva, Oswaldo Luiz Gonçalves Quelhas, Julio Vieira Neto and Marco Antônio Araújo Leite

Ch Chapter 19 A New Framework to Develop Healthcare Decision Support Systems in the Military Context

Rodrigo Abrunhosa Collazo, Leonardo Antonio Monteiro Pessôa and Nival Nunes Almeida

Ch Chapter 2 Product Demand Forecasting Based on Reservoir Computing

Jorge Calvimontes and Jens Bürger

Ch Chapter 20 The Healthcare Operations Management and the Industry 4.0: The Disruptive Technology Use in the Continuous Education

Gláucya Daú, Annibal Scavarda, Fang Zhao and Meena Chavan

Ch Chapter 21 Hierarchical Non-capacitated Location Model for Allocating Oncological Treatment Units in State of Rio de Janeiro

Isabella Fischer Guindani Vieira, Matheus Ferreira Barros and Allan Cormack

Ch Chapter 22 Successful Experience Report: Design and Development of a Temporary Shelter Management Course in Brazil

Luana Toralles Carbonari, Aderbal Vicente Lapolli, João Carlos Souza and Lisiane Ilha Librelotto

Ch Chapter 23 System Dynamics for Procurement and Transport in Brazilian Humanitarian Operations

Carlos Eduardo Pereira Carpes, Fabiana Santos Lima, Mauricio Uriona-Maldonado and Ricardo Villarroel Dávalos

Ch Chapter 24 Disaster Waste Management Using Systems Dynamics: A Case Study in Southern Brazil

Mauricio Rodrigues Magalhães, Fabiana Santos Lima, Lucila Campos, Carlos Taboada Rodriguez and Mauricio Maldonado

Ch Chapter 25 Water Distribution for Victims of Drought: The Case of the Brazilian Semi-arid Region

Yesus Emmanuel Medeiros Vieira, Renata Albergaria Mello Bandeira, Luiz Antônio Silveira Lopes and Leandro Oliveira Silva

Ch Chapter 26 Mitigation and Prevention of Droughts: A Systematic Literature Review

Raissa Zurli Bittencourt Bravo, Adriana Leiras and Fernando Luiz Cyrino Oliveira

Ch Chapter 27 Performance Indicators in Humanitarian Operations from the Beneficiary Perspective: A Systematic Literature Review

Brenda Farias Oliveira Cardoso, Tharcisio Cotta Fontainha and Adriana Leiras

Ch Chapter 28 Risk Assessment Applying Logistic Variables at Urban Scale: Case of Gamarra (Peru)

Jaime Huivin Vasquez, Irineu Brito Junior and Mario Chong

Ch Chapter 29 Crisis Management Assumptions and Manager Resilience

Paulo Yazigi Sabbag

Ch Chapter 3 Quality of Service Evaluation of a University Library Using Text Mining and Kohonen Self-organizing Maps

Anderson Guilherme de Freitas Rodrigues, Jose Alfredo Ferreira Costa and Sanderson Santos Azevedo Silva

Ch Chapter 30 Brazilian Navy Operations in Response to Two Disasters in Haiti: A Comparative Case Study

D’avila Mendes, Ludmylla da Silva Moreira, Tharcisio Cotta Fontainha and Adriana Leiras

Ch Chapter 31 Simulation and Analysis of Different Designs of Escape Areas with the Insertion of Obstacles

Manuela Marques Lalane Nappi, Ivana Righetto Moser and João Carlos Souza

Ch Chapter 32 Computational Simulation Applied to Evacuation of Wounded, Bodies and Collection of Debris in Disaster Zones

Carlos Alberto González Camargo

Ch Chapter 33 Collective Phenomena in Pedestrian Crowds and Computational Simulation of Design Solutions

Manuela Marques Lalane Nappi, Ivana Righetto Moser and João Carlos Souza

Ch Chapter 34 Mapping of Humanitarian Operations Literature: A Bibliometric Approach

Rodolfo Modrigais Strauss Nunes and Susana Carla Farias Pereira

Ch Chapter 35 Application of a Disaster Economic Assessment Framework Through an Illustrative Example

Daniel Eckhardt and Adriana Leiras

Ch Chapter 36 Disaster Debris: Fire in the Largo do Paissandú-SP, 2018

Irineu Brito Junior, Larissa Ciccotti Freire, Tábata Rejane Bertazzo, Filipe Aécio Alves Andrade Santos and Hugo Tsugunobu Yoshida Yoshizaki

Ch Chapter 37 Systematic Literature Reviews in Sustainable Supply Chain—SSC: A Tertiary Study

Bruno Duarte Azevedo, Rodrigo Goyannes Gusmão Caiado and Luiz Felipe Scavarda

Ch Chapter 38 A Maturity Model for Manufacturing 4.0 in Emerging Countries

Rodrigo Goyannes Gusmão Caiado, Luiz Felipe Scavarda, Daniel Luiz de Mattos Nascimento, Paulo Ivson and Vitor Heitor Cardoso Cunha

Ch Chapter 39 Forecasting Tanker Freight Rate

Rodrigo Ferreira Bertoloto and Fernando Luiz Cyrino Oliveira

Ch Chapter 4 Data Analytics for the Selection of Wind Turbine Power Curve Models

Gabriel Almeida Hammes, Paula Medina Maçaira and Fernando Luiz Cyrino Oliveira

Ch Chapter 40 Developing a Holistic Implementation Design Model for Supplier Portals in the Automotive Industry

Peter Verhoeven and Benjamin Nitsche

Ch Chapter 41 Performance Criteria for Liquid Bulk Storage Terminals (LBST), Using AHP

Valdilene Nascimento Vieira and José Eugênio Leal

Ch Chapter 42 Integrated Optimization Model for the Fuel Supply Chain of a State Company (SC) in Brazil

Daniel Barroso Bottino and José Eugênio Leal

Ch Chapter 43 Development of a Benchmarking Instrument to Assess Supply Chain Volatility

Benjamin Nitsche

Ch Chapter 44 Short Food Supply Chain of Brazilian Organic Food: A Systematic Analysis of Literature

Brenda Guimarães Negrão, Patrícia Guarnieri and Ana Maria Resende Junqueira

Ch Chapter 45 Sales and Operations Planning Application: A Case Study in Brazil

Marcelo Xavier Seeling, Luiz Felipe Scavarda, Antônio Márcio Tavares Thomé and Bernd Hellingrath

Ch Chapter 46 Programming Optimization of Roasted Coffee Production in a Coffee Roasting Company

Joaquín H. Giraldo H.

Ch Chapter 47 Analysis of Shelters’ Supply Chain in Peru and Colombia

Eduardo Sanchez, Stephanie Villanueva Benites, Nathalie Lobon Munoz and Fiorella Ruiz Rondon

Ch Chapter 48 Valuation of a Crude Oil Refinery in Brazil Under a Real Options Approach

Carolina Castro Lopes, Frances Fischberg Blank and Davi Michel Valladão

Ch Chapter 49 Application of a Heuristic to Reduce Fuel Consumption for the Traveling Salesman Problem

Emilio Estévez López and Mariana Turati Palazuelos

Ch Chapter 5 Forecasting Electricity Generation of Small Hydropower Plants

Margarete Afonso Sousa, Paula Medina Maçaira, Reinaldo Castro Souza, Fernando Luiz Cyrino Oliveira and Rodrigo Flora Calili

Ch Chapter 50 Decisions to Invest in Waterway Terminals for Oil and Oil Products

Laura Ribeiro Abreu Muchinelli, Frances Fischberg Blank, Davi Michel Valladão and Antônio Márcio Tavares Thomé

Ch Chapter 51 Evaluation of the Effects Produced by the Commissioning Procedures on Offshore Oil Platform Operability

Alexandre Rocha Nascimento and Andréa Regina Nunes Carvalho

Ch Chapter 52 Stock Management of Asphalt: Applications in a Brazilian Oil Company

Giuseppe Ventoso Neto

Ch Chapter 53 Industry 4.0: Lessons Learned from the German Industry

Hannes Winkler and Luiz Felipe Scavarda

Ch Chapter 54 Influence of the Petroleum Stock on the Stay of Oil Tankers at Onshore Terminals

Pércio Pereira Ferrer, Gustavo Souto Santos Diz and Eugenio Kahn Epprecht

Ch Chapter 55 The Broker as a Distribution Channel Model in the Perception of Retail Customers

Antonio José Sousa Filho, Monalyza Teles Teixeira, Matheus Nogueira Leopoldino and Tonny Kerley Alencar Rodrigues

Ch Chapter 56 Using Lean Six Sigma for the Optimization of Inventory Management—A Case of a Lubricating Oil Factory

Carolina de Oliveira Cabral, Marcelo Maciel Monteiro, Oswaldo Luiz Gonçalves Quelhas and Priscilla Cristina Cabral Ribeiro

Ch Chapter 57 SCM Evolution: A Bibliometric Study on the Past 3 Decades

J. M. Benedetto

Ch Chapter 58 A Conceptual Model to Guide the Redesign of Performance Measurement Systems

Joana Rocha, Luiz Felipe Scavarda and Patricia Renata Carvalho Mendonça

Ch Chapter 59 The Social Dimension and Indicators of Sustainability in Agrifood Supply Chains

Renato Rocha Dias Santos, Patrícia Guarnieri, Silvia Araújo Reis, José Márcio Carvalho and Carlos Rosano Peña

Ch Chapter 6 Evaluation of the Efficiency of the Solar Energy System of the Brazilian States

Mariana Rodrigues Almeida, Joao Carlos Correia Baptista Soares Mello, Wallace Giovanni Rodrigues Valle, Bruno Guimarães Torres, Alessandro Jackson Teixeira Lima and Carlos Alberto Jesus Martinhon

Ch Chapter 60 Analysis of Potential Demand for Agriculture Products at Itaqui Port in Brazil

Mayumi P. Hamaoka, Silvia Araújo Reis, Patrícia Guarnieri, Victor Rafael Rezende Celestino and José Márcio Carvalho

Ch Chapter 61 The Impacts of Non-address Balancing on the Productivity of a Picking Line

Matheus Leopoldino Nogueira, Monalyza Teles Teixeira, Antonio José Sousa Filho and Tonny Kerley Alencar Rodrigues

Ch Chapter 62 Transporting Soybean from Brazil to China Through Green Corridors

Thiago Guilherme Péra, Daniela Bacchi Bartholomeu, Connie Tenin Su and José Vicente Caixeta Filho

Ch Chapter 63 Performance Measurement System: A Case Study

Edson Costa Pinto, Luiz Felipe Scavarda and Gabriel Simões Oliveira

Ch Chapter 64 Challenges and Barriers of Performance Measurement Systems: Lessons from Different Initiatives Within One Single Organization

Patricia Renata Carvalho Mendonça, Marcelo Maciel Monteiro, Luiz Felipe Scavarda and Joana Rocha

Ch Chapter 65 A MCDM Approach for Evaluating Smart Cities Projects

Pedro Fernandes Oliveira Gomes, Franciely Velozo Aragão, Vinicius Galindo Mello, Ana Carla Fernandes Gasques and Krystian Yago

Ch Chapter 66 Identification of Attributes Linked to Urban Freight Transports that Affect the Performance of Urban Traffic, Through a Systematic Review

Carlos Henrique Rodrigues Alves, Fernanda Ramalho, Pedro Gomes, Marcia Marcondes Altimari Samed and Franciely Velozo Aragão

Ch Chapter 67 Inverse Logistics Model for Recycling Multilayer Containers in Mexico: Designing Efficient Recovery Route

Ximena Vega Hermosillo

Ch Chapter 68 Vegetable Oil Boxes Palletizing Process Improvements

Ana Carla Fernandes Gasques, Marcia Marcondes Altimari Samed, Tamires Soares Ferreira, Bruno Alexandre Nascimento Carvalho and Amanda Lais Tanji Umemoto

Ch Chapter 69 The just in Time Application in the Surgical Box Supply Chain Management

Annibal Scavarda, Gláucya Daú and Rachna Shah

Ch Chapter 7 Transfer of Technology Through Offset Agreements in Brazil: The Case of AEL Sistemas S.A

Antonio Rodrigues Silva, Newton Hirata and Rodrigo Antônio Silveira dos Santos

Ch Chapter 70 Prospects of Digital Transformation Technologies (DTT) for Sustainable Logistics and Supply Chain Processes in Manufacturing

Anna Lisa Junge

Ch Chapter 71 Decision-Making Method for Facility Location for Offshore Logistic Operation Based on AHP

Guilherme Silva Nunes and José Eugênio Leal

Ch Chapter 72 Endogenous and Exogenous Factors Influence the Competitiveness in the Brazilian Textile Sector

Paulo Cesar Silva, Milton Vieira Júnior and Rosângela Maria Vanalle

Ch Chapter 73 Effects on the Power of the Xbar Chart After Adjustments to Guarantee an In-Control Performance

Felipe S. Jardim, Subhabrata Chakraborti and Eugenio Kahn Epprecht

Ch Chapter 74 Design Comparison Between One- and Two-Sided S2 Control Charts with Estimated Parameter

Felipe S. Jardim, Martin G. C. Sarmiento, Subhabrata Chakraborti and Eugenio Kahn Epprecht

Ch Chapter 75 Implementation of the IHP—Internal Happiness Programme of Cooperativism as a Management Tool

Valquiria Demarchi Arns and Andressa Barreto Lima

Ch Chapter 76 The Study of Innovation Process in Civil Construction Through BIM Technology

Leticia Mattana, João Carlos Souza and Maria Luiza Tremel Faria

Ch Chapter 77 Lean Manufacturing and Industry 4.0—Are There Interactions? a Multiple Case Study

Luiz Reni Trento, Reno Schmidt Junior and Anderson Felipe Habekost

Ch Chapter 78 Business Model Innovation and Modularity: Overview of the Literature

Diego Honorato Clemente, Juliana Hsuan and Marly Monteiro Carvalho

Ch Chapter 79 The Industry 4.0 and the New Educational Trends: A Framework for Improving the Educational Activities

Marcio Pizzi Oliveira, Annibal Scavarda, Ricardo Alberto Santa Flourez, Mario A. Ferrer Vasquez and Maristela Groba Andrés

Ch Chapter 8 Defense Industry: Ezute’s Cases of Knowledge and Technology Absorption

Cleber Almeida Oliveira, Antonio Pedro Timoszczuk and Andrea Silva Hemerly

Ch Chapter 80 Worker and Manager Judgements About Factors that Facilitate Knowledge Sharing: Insights from the Brazilian Glass Segment

Jorge Muniz, Cleginaldo Carvalho and Vagner Batista Ribeiro

Ch Chapter 81 Patent Analysis and Field Theory: A Study of the Wind Power Sector

Samira Yusef Araújo Falani Bezerra, Silvio Eduardo Alvarez Candido, Ana Lúcia Vitale Torkomian, Adriana Georgia Borges Soares and Dellano Jatobá Bezerra Tinoco

Ch Chapter 82 Investigation of the Productive Process in the Saline Industry: Case Study Based on Economic Viability

Dellano Jatobá Bezerra Tinoco and Samira Yusef Araújo Falani

Ch Chapter 83 Strategic Actions in Information Technology Investment: A Valuation of Amazon Using Real Options

Thaís Borges, Gabriela Caselli and Gláucia Fernandes

Ch Chapter 84 Monte Carlo Simulation Applied to Risk Management in Logistics’ Procurement for Defense Projects

Abel de Castro Laudares, Maria Filomena Fontes Ricco and Rodrigo Antônio Silveira dos Santos

Ch Chapter 85 Fires in Historic Buildings: Assessment of Evacuation of Persons by Computational Simulation

Ivana Righetto Moser and João Carlos Souza

Ch Chapter 86 Supply Chain Risk Management: The Evolution of Risk Source

Amanda Veit Braune Alvarez and Susana Carla Farias Pereira

Ch Chapter 87 Evaluation of Strategic Initiatives with MCDA for Issuing Natural Disaster Alerts

Glayse Ferreira Perroni Silva and Mischel Carmen Neyra Belderrain

Ch Chapter 88 The Human Factor in Project Risk Management and Resilience

Paulo Yazigi Sabbag

Ch Chapter 89 Public Service’s Perceived Quality: A Literature Review

Paulo Rafael Minetto Maceta and Fernando Tobal Berssaneti

Ch Chapter 9 The Importance of Architectural Design in Disaster Mitigation Involving Crowds

João Carlos Souza, Anne Wetzstein Schumann and Manuela Lalane Nappi

Ch Chapter 90 Criteria Describing the Perceived Quality of the Public Services

Paulo Rafael Minetto Maceta and Fernando Tobal Berssaneti

Ch Chapter 91 An Analysis of the Music Market Model Through the Lens of the Service-Dominant Logic

Annibal Scavarda, Marcio Pizzi Oliveira, Augusto Cunha Reis and André Luís Korzenowski

Ch Chapter 92 Lean Office and Digital Transformation: A Case Study in a Services Company

Juliana Chagas Santos, Alberto Eduardo Besser Freitag and Oswaldo Luiz Gonçalves Quelhas

Ch Chapter 93 Mathematical Model for the Assignment of Participants in Selection Processes

Flávio Araújo Lim-Apo, Silvia Araújo Reis, Victor Rafael Rezende Celestino and José Márcio Carvalho

Ch Chapter 94 Servitization as a Startup Driver: A Case Study in a Technology Park

Michele Souza, Luiz Reni Trento and Michelle Dauer

Ch Chapter 95 Public Mobility: All the Same Service Level or Some Privileges?

Eder Melo Freitas, Karen C. Lima Wolga and Sandra L. Oliveira Facanha

Ch Chapter 96 Layout Improvement Study at a Brazilian Non-governmental Organization

Isabela Chaves Alves, Renan Freitas Souza, Tadeu Carrera dos Santos Pacheco and Nissia Carvalho Rosa Bergiante

Ch Chapter 97 Application of the Structural Equations’ Modeling to Assess Student Satisfaction

Wallace Giovanni Rodrigues Valle and Mariana Rodrigues Almeida

Ch Chapter 98 New Organizational Models and Technology Growth: Ethical Conflicts in Today’s Business Scenario

Thaís Quinet Villela Andrade

Ch Chapter 99 Modern Slavery Analysis in Global Production Networks

Luiza Ribeiro Alves Cunha, Adriana Leiras and Paula Ceryno

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DOI: 10.1007/978-3-030-23816-2

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