International Journal of Research in Business and Social Science (2147-4478)

2012 - 2025

Current editor(s): Prof.Dr.Umit Hacioglu

From Center for the Strategic Studies in Business and Finance
Editorial Office,Baris Mah. Enver Adakan Cd. No: 5/8, Beylikduzu, Istanbul, Turkey.
Contact information at EDIRC.
Bibliographic data for series maintained by Umit Hacioglu ().

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Volume 10, issue 8, 2021

Exploring the antecedents of apparel disposal behaviors:A study of young U.S. consumers pp. 01-11

Cynthia Goudeau and Hyun-Joo Lee

Management succession planning and family-owned manufacturing businesses survival: The moderating role of firm’s background variables pp. 12-24

Chacha Magasi

Influence of CSR stakeholders on the textile firms performances:The mediating role of organizational legitimacy pp. 25-38

Md. Nurun Nabi, Mst. Marium Akter, Ahashan Habib, Abdullah Al Masud and Subrata Kumer Pal

The effect of policy on debt and profitability with firm values with corporate governance as moderate variables pp. 39-46

Randy Chaidir, Rosidi Rosidi and Wuryan Andayani

The effect of financial and non-financial performance on investors’ reactions: The role of corporate governance mechanisms as moderating pp. 47-56

Intadaviqotul Minakh, Erwin Saraswati and Abdul Ghofar

The role of perceived severity and vulnerability on COVID-19 in explaining hygiene product purchase behavior towards protection motivation pp. 57-67

Desy Gistya Anugerah, Fatchur Rohman and Siti Aisjah

The role of celebrity endorser toward brand attitude and purchase intention: A study from Indonesia pp. 68-75

Riyana Putri and Ratna Roostika

Technology orientation and innovation capability in the digital transformation process of SMEs: A review pp. 76-81

Achmad Mamduh and Heri Pratikto

Enhancing competitive advantage through knowledge sharing, absorptive capacity, and innovation capability pp. 83-93

Hartanto Kartiraharjo and Dessy Isfianadewi

e-Wallet usage intensity and the determining factors during pandemics:A closer look on Indonesian students’ perspectives pp. 94-99

Arum Prasasti, Della Ayu Zonna Lia and Karunia Putri Nuari

Influence of TQM on increasing sustainable competitive advantage with transformational leadership as a mediation variable pp. 100-106

Munawar Muchlish and Mazda Eko Sri Tjahyono

Clan-type organizational culture in the food and beverage industry in Jambi province pp. 107-128

Said Almaududi, Sihol Situngkir, Edward Edward and Shofia Amin

Examining the role of organizational climate on career adaptability and government employees' career intention pp. 129-137

Xy-Za Marie De Gulan and Hector Aguiling

Talent management: A recipe for public service delivery in the fourth industrial revolution pp. 138-148

Elvin Shava and Shikha Vyas Doorgapersad

Female academics views on work-life conflict in a Covid-19 global pandemic in Nigeria pp. 149-157

Samson Adeoluwa Adewumi and Princess Thulile Duma

Budget participation, information asymmetry, and job insecurity as a predictor of budgetary slack pp. 158-165

Hayu Pikukuhing Tyas, Nurkholis Nurkholis and Endang Mardiati

Indonesian professionals’ perspectives on flexible working arrangements as an alternative employment option post-Covid 19 recovery pp. 166-174

Maria Jacinta Arquisola, Liswandi Liswandi, Erny Hutabarat and Fitri Choerunnisa Fauzi

The effect of financial knowledge and financial well-being on investment intention mediated by financial attitude:A study on millennial generation and Gen Z in Malang City pp. 175-188

Muhammad Ilyas, Moeljadi and Achmad Helmy Djawahir

Optimal portfolio analysis of manufacturing entities in the Indonesia Sharia Stock Index pp. 188-199

Yunan Najamuddin, Neni Meidawati, Nahar Savira Putri, Yuni Nustini and Muamar Nur Kholid

Determinants of bank profitability during oil price decline: Evidence from selected banks in Oman pp. 200-217

Laila Al-Harthy, Revenio Jalagat, Jr. and Karima Sayari

Economic growth and crude oil revenue in Nigeria: A control for industrial shocks pp. 218-227

Nenubari Ikue, Lucky Ifeanyi Amabuike, Joseph Osaro Denwi, Aminu Usman Mohammed and Ahmadu Uba Musa

Examining the association between stock return and seasonally adjusted trade in India: A strategic approach to Indian stock market during the period of the Covid-19 pandemic pp. 228-235

N. Viswa Nadham, Piyali Roy Chowdhury and Roopashree Rao

The effect of financial knowledge on firm performance: The role of financial risk attitude as moderation pp. 236-249

Cicik Retno Wati, Sumiati Sumiati and Andarwati Andarwati

Transformation electronic payment system as predictor on financial satisfaction pp. 250-256

Andro Agil Nur Rakhmad Nur Rakhmad, Dediek Tri Kurniawan Kurniawan and Yesiana Ihda Kusnayain

The moderating effect of gender on the contribution of social enterprises to social transformation in Kiambu County, Kenya pp. 257-265

Francis Kigo Njenga, Daniel M Kitonga and Francis M. Gatumo

Financial inclusion and gender-induced poverty in Nigeria pp. 266-274

Sunday Ade Bello, Godwin Emmanuel Oyedokun and Modupeola Atoke Adeolu-Akande

Testing of behavior bias: Gamblers fallacy, halo effect and familiarity effect on investors pp. 275-283

Herwan Darwis, Suwito Suwito and Zainuddin Jhay

Contextual and multifactorial influence on perception of safety from crime among selected Malaysians pp. 284-297

Abdul Samad Abdul Ghani, Haris Abdul Wahab, Amer Saifude Ghazali and Siti Balqis Mohd Azam

Legal implications of the criminal policy of returning state financial losses by corporations in corruption criminal acts to restore state financial losses pp. 298-303

Idris Wasahua, Istislam Istislam, Abdul Madjid and Setyo Widagdo

Unboxing the Ready Made Garments (RMG) sector of Bangladesh pp. 304-312

Fahim S. Chowdhury and Sadril Shajahan

The effect of the COVID-19 pandemic on consumer behaviors: A study on gen-z in Indonesia pp. 313-318

Nanang Suryadi, Rila Anggraeni, Dandi Ariyanto and Muhammad Fajrul Islam

COVID-19 incentive e-Reporting for MSMEs in Jakarta pp. 319-326

Meiliyah Ariani, Zulhawati Zulhawati and Mohamad Nur Utomo

Tenure audit effect on timeliness of financial statement publication with industry specialist auditors as moderating pp. 327-337

Anindya Saputri Irvanitha, Bambang Subroto and Zaki Baridwan

Examining the effect of teacher’s self-efficacy on job satisfaction pp. 338-349

Damianus Abun, Eldefonso B. Natividad, Marlene T. Nicolas, Theogenia Magallanes and Jecel M. Mansueto

Investigating the effect of teacher commitment on student academic achievement: The case of Moroccan high schools in Tangier pp. 350-363

Insaf El Kalai, Brahim Kirmi and Imad Ait Lhassan

Volume 10, issue 7, 2021

Employees’ self-efficacy and work performance of employees as mediated by work environment pp. 01-15

Damianus Abun, Marlene T Nicolas, Estrella Apollo, Theogenia Magallanes and Mary Joy Encarnacion

Investigating the challenges for the development of independent retailers in South Africa pp. 16-26

K Mercy Makhitha and Brian Soke

Farm-n-Pedia: Expert mobile agricultural knowledge-based system for Indian Farmers pp. 27-39

Ashmean Kaur Sran, Sherrie Yi Komiak and Sabir Manzoor

Sustainability strategies and performance of public universities in Kenya pp. 40-52

Peter Kariuki, Beatrice Elesani Ombaka and Paul Kiumbe Mburu

The conceptualization of dynamic resource orchestration framework as an anchor for organizational resilience pp. 53-61

Eltigani Ahmed, James Kilika and Clare Gakenia

Moderating effect of environmental uncertainties on the relationship between lean supply chain strategy and performance of manufacturing firms in Kenya pp. 62-66

Anthony Muriithi Karani, Sammy Odari Namusonge and Ishmail Noor Shalle

Investigating the moderating effect of the demographic factors on post-purchase regrets at malls in Sri Lanka pp. 67-77

E.A.S.K. Ekanayake and E.A.C.P. Karunarathne

Adoption and consumption patterns of green products: An exploratory study amongst green consumers in Durban pp. 78-86

Obed Freedom Chauke, Tshepo Tlapana and Raymond Hawkins-Mofokeng

A systematic literature review of Human Resource Information System (HRIS) usage in the health system of South Africa pp. 87-115

Emmanuel Udekwe, Chux Gervase Iwu, Andre Charles de la Harpe and Justin Olawande Daramola

Influence of corporate governance on performance of public universities in Kenya pp. 116-128

Peter Kariuki, Beatrice Elesani Ombaka and Paul Kiumbe Mburu

Effect of attitude toward work, work environment on the employees’ work self-efficacy pp. 129-141

Damianus Abun, Theogenia Magallanes, T. Nicols Marlene, Julian P. Fredoline and Michael B. Madamba

Talent retention strategies for female academics in the higher education sector:A Sub-Saharan Africa context pp. 142-149

Blessing Kanyumba and Melanie Lourens

The effect of a company's innovation orientation culture on employee turnover among selected non-governmental organizations in Samburu, Kenya pp. 150-155

Julius Lentawa, Paul Gesimba and David Gichuhi

Burnout digital monitoring on employee engagement at the company pp. 156-162

Zahara Tussoleha Rony and Heri Dapiy Pardosi

Remuneration to improve employee performance at waled regional hospital, Cirebon regency pp. 163-169

Ipik Permana and Haryo Bharoto

Career adaptability and career intention on government employees’ years of service and job level pp. 170-174

Xy Za Marie De Gulan and Hector Aguiling

Exploring correspondence between social culture, and employees’ subjective well-being: A mystery revealed! pp. 175-185

Mohammed Khalis and Hind Hourmat

The influence of workplace happiness and innovative work behavior on job satisfaction mediated by work engagement pp. 186-198

Rosdaniati and Muafi Muafi

Investigating the impact of Covid-19 pandemic on stock markets:Evidence from global equity indices pp. 199-219

Mustapher Faque and Umit Hacioglu

The effect of earnings management and media exposure on corporate social responsibility disclosure with corporate governance as a moderating variable pp. 220-229

Ruri Rahayu, Gugus Irianto and Arum Prastiwi

The role of small town in household livelihood diversification in Ethiopia rural areas pp. 230-241

Kiros Tsegay, Hongzhong Fan, Hailay Shifare and Priyangani Adikari

Examining the effects of online sports betting on the perceived economic wellbeing of student-athletes pp. 242-248

Gathoni Ndungu Benson, Simon P. Munayi, Janet Wanjira and Justus Inyega

The functionality of informal trade in the creation of political power pp. 249-256

Oscar Gonzalez Muñoz and Bertha Alicia Arce Castro

The loyalty of rural tourism destination: A perspective of destination quality perception, satisfaction, and behavior intention in Indonesia pp. 257-265

Syahmardi Yacob, Erida Erida and Ade Perdana Siregar

Challenges to food security among households of community-based organizations implementing agroforestry in Rongai Sub-County and mitigation factors pp. 266-280

Esther Cheburet, Wanjugu Wachira and Janerose Mayabi

Can I tell you, my story? A critical hermeneutic inquiry into the life narratives of Ugandan children living within an orphanage in Kampala pp. 281-296

Elle Bunyan

Effects of memorable tourism experience on tourist’s satisfaction and revisiting: Case of cittaslow in Taiwan pp. 297-309

Yu Fen Tsai, Yu Chih Lin and Yaw Hwa Liou

Influence of social protection on access to health care among elderly persons in informal settlements in Nakuru Town, Kenya pp. 310-318

Jackqueline Kiptui, Peter Mwaura and David Gichuhi

Integrated solution model to support competitiveness and relevance of vocational education in the era of technological disruption pp. 319-329

Dyah Werdiningsih, Alfan Zuhairi, Nur Fajar Arief and Zulkifli Osman

Effects of challenge-based and activity-based learning approaches on technical college students’ achievement, interest and retention in woodwork technology pp. 330-341

Chinyere Theresa Ogbuanya, Chinedu I.O Okeke and Abdullahi M Hassan

The role of branding in the choice of a university of technology: A study among first years students in Kwazulu-Natal pp. 342-352

Cleopatra Moipone Matli, Tshepo Tlapana and Raymond Hawkins-Mofokeng

Customers’ behavioral intention on mobile banking services in Indonesia pp. 353-362

Edwin Bustami, Sihol Situngkir, Syahmardi Yacob and Ade Octavia

Influence of post-merger restructuring on organizational development: A case of Stanbic Bank Kenya Limited pp. 363-369

Joseph Madara, Peter Mwaura and David Gichuhi

Examining the middle cadre employee capacity building and its effect on organizational performance in Machakos County government Kenya pp. 370-378

Ruth Mwikali Mwaniki and Wachira Wanjugu

Influence of millennials innovativeness on organization change in the hospitality industry in Naivasha sub-county, Kenya pp. 379-388

Serah Njoki Njenga, David Gichuhi and Peter Koome

The Ready Made Garments (RMG) Workers’ Gender Ratio in Bangladesh: The case of Mapped in Bangladesh (MiB) pp. 389-398

Sadril Shajahan, Md. Faizul Islam, Afshana Choudhury, Faria Ahmad and Fahim S. Chowdhury

Analysis of indigenous African political leadership among the Luba people of Kasai in the Democratic Republic of Congo pp. 399-407

David Bilungule Bakamana, Laurenti Magesa and Clement C. Abenguuni Majawa

Efficacy of indigenous charms as weapons of war: Evidence from the Kamwina Nsapu conflict of Kasai in the Democratic Republic Of Congo pp. 408-417

David Bilungule Bakamana, Laurenti Magesa and Clement Majawa

Gamification as a marketing strategy for Garuda Indonesia loyalty program pp. 418-422

Donafeby Widyani

Ratio legis of special minimum limit regulation in narcotics law pp. 423-431

Indra Kusuma Haryanto, Sudarsono Sudarsono, Bambang Sugiri and Abdul Rachmad Budiono

Volume 10, issue 6, 2021

Leadership and organizational distress: Review of literature pp. 01-18

Eltigani Mohamed Ali Ahmed

Investigating the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda pp. 19-33

Fawz Manyaga and Umit Hacioglu

The influence of membership program on customer loyalty mediated by customer satisfaction pp. 34-41

Fadhil Muhammad, Fatkhur Rozi and Achmad Sani Supriyanto

Determining the key success factors in the organization of BP Tapera pp. 42-55

Dedy Dewanto Soeprapto

The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables pp. 56-62

Lusiana Pratiwi and Sunaryo Sunaryo

A systematic review of corporate governance and ownership pp. 63-72

Tola Akinto

Family ownership, information problem and firm performance pp. 73-82

Reajmin Sultana

An empirical investigation into organizational level antecedents of value co-destruction in Lisbon, Portugal: A hospitality sector case pp. 83-92

Tinashe Chuchu, Maria Nascimento Cunha and Eugine Tafadzwa Maziriri

The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance pp. 93-100

Desi Tri Kurniawati, M Abdi Dzil Ikhram W and Pusvita Yuana

The effect of work motivation, work environment, and job satisfaction on organizational citizenship behavior and their impact on employees performance of RSU Menteng Mitra Afia during the Covid-19 pandemic pp. 101-110

Enrico Rinaldi and Setyo Riyanto

An investigation of employee empowerment as an organisational culture in the South African public sector pp. 111-120

Noluthando Mbangeleli and Hammed Olabode Ojugbele

The impact of authentic leadership on employees' organizational citizenship behavior in Ethiopia public service pp. 121-131

Hailay Shifare, Abreha Fyory and Nancy Githaiga

Structural equations to analyze entrepreneur satisfaction as indicator of human resources management at the territorial level pp. 132-140

Rodobaldo Martinez-Vivar, Alexander Sanchez-Rodriguez, Reyner Perez-Campdesuner and Gelmar Vidal

Anticipating the demographic bonus from the perspective of human capital in Indonesia pp. 141-152

Dewi Adriani and Tien Yustini

Investment climate for MSMEs towards a green economy pp. 153-158

Suparji Suparji

Determinants of FDI inflows to Next 11 countries: A panel data analysis pp. 159-165

Nusrat Jahan and Sujan Chandra Paul

The convergence of financial sector in Asia pp. 166-173

Maria Pinita Angelia and Rudi Purwono

External macroeconomic shocks and stock price behavior in Nigeria pp. 174-180

Mojeed Olanrewaju Saliu

Financial performance mediates the relationship of intellectual capital to firm value in Indonesian banking companies pp. 181-188

Sigit Hermawan, Nisfatur Rokhmania, Ruci Arizanda Rahayu, Iffah Qonitah and Ratna Nugraheni

The effect of investment risks on stock return in the agricultural sector pp. 189-197

Ali Sadikin and Fahmi Roy Dalimunthe

Selling price according to traditional traders in the practice of Jual Kase-Kase pp. 198-204

Melati Sukma Dewi Labusang, Iwan Triyuwono and Bambang Hariadi

The effect of auditors competence and moral reasoning towards audit quality with audit time budget as moderating pp. 205-212

Selly Puspita Sari, Made Sudarma and Wuryan Andayani

The influence factors of the complementary level of financial and tax aggressiveness in Indonesia pp. 213-220

Salsabila Anggiani Amriza and Nurul Aisyah Rachmawati

Does gender matter for household livelihood diversification in Ethiopia rural areas? pp. 221-232

Kiros Tsegay, Hongzhong Fan, Priyangani Adikari and Hailay Shifare

Vendor rights and violence: Challenges faced by female vendors in Zimbabwe pp. 233-241

Courage Mlambo

Is the Mzungu phenomenon a help or hinderance?The repercussions of western childcare interventions among street children in Kampala, Uganda pp. 242-255

Elle Bunyan

The role of incubator classification on performance of incubators in Kenya pp. 256-267

Miriti Jane Kinya, Kenneth Lawrance Wanjau and Nyagweth Ebenezer Odeyo

Public interaction of health workers during the Covid-19 pandemic pp. 268-277

Tara Anglelorenza Pricilly Dea and Aliefya Rachim Maharani

The role of tourism BUM Desa in the Pandemic era in increasing village original income: A case study in Jember Regency, Indonesia pp. 278-284

Tomy Rizky Izzalqurny, Puji Handayati, Miftahul Jannah and Siti Khoiriyatul Fitrianingsih

Tourism policy, Purusa culture, and gender inequality in absorbing women's employment pp. 285-294

Ni Ketut Sari Adnyani, I Wayan Windia, Ni Nyoman Sukerti and Anak Agung Istri Atu Dewi

Motivation and loyalty of Indonesian medical tourists toward Malaysian health services pp. 295-305

Morissan Morissan and Gerald Goh Guan Gan

Legal protection justice collaborators in corruption justice system pp. 306-316

Mochamad Ali Asgar, I Nyoman Nurjaya, Bambang Sugiri and Tunggul Anshari

Investigating the interplay between social presence, motivation, and knowledge sharing behaviour in virtual learning environment pp. 317-328

Putra Endi Catyanadika

The Fraud triangle, misuse of information technology and student integrity toward the academic cheating of UM student during the pandemic Covid-19 pp. 329-339

Dodik Juliardi, Triadi Agung Sudarto and Rahmatullah at Taufiqi

Tourism education enrolment among Kenyan public universities: Socioeconomic aspects pp. 340-348

Margaret Mungai, Damiannah Kieti and Isabella Mapelu

Application of social network analysis for determining the suitable social media influencers pp. 349-354

Mochamad Yudha Febrianta, Yusditira Yusditira and Sri Widianesty

Assessment of relationship between management policies and transfer of skills: A case of public secondary school heads in Nyeri County, Kenya pp. 355-368

Frasiah Wangari Mburu, Alice W. Kamau and Stephen M. Macharia

Mapping evidence of individuals’ sustainable consumption behaviour and energy or transport use in Africa: A scoping review pp. 369-382

Peter Ansu Mensah and Monica Ansu Mensah

Factors affecting the policy for determining the retail selling price of gas oil in Indonesia pp. 383-393

Yosephin Kharisma Erga and Magister Ken Martina Kasikoen

Legal protection for debtors in determining the application requirements for suspension of debt payment obligations pp. 394-402

Zeto Bachri, Suhariningsih Suhariningsih, Sukarmi Sukarmi and Iwan Permadi

Volume 10, issue 5, 2021

The influence factors of tax avoidance in Indonesia pp. 01-10

Rosida Ibrahim, Sutrisno T and M. Khoiru Rusydi

Does online ideal self-matter? Consumer perceptions of online brand advertisement pp. 11-21

Aimee Peta Waterson, Lebogang Mototo and Tinashe Chuchu

Quality of product, service, and delivery affect consumer perceptions in determining online store ratings pp. 22-27

Endang Siswati and Muslichah Erma Widiana

Effect of job stress on commitment of female entrepreneurs: Evidence from Abuja, Nigeria pp. 28-33

Isah Kabir and Umar Abbas Ibrahim

The influence of social media marketing activities on consumer engagement and brand knowledge in the culinary business in Indonesia pp. 34-45

Khoirina Kencana Ningrum and Ratna Roostika

Impact of customer satisfaction on business performance of SME’s in Nigeria pp. 46-51

Ahmed Abubakar Zakari and Umar Abbas Ibrahim

A critical review of the labor competitiveness as human capital in Indonesia pp. 52-65

Dewi Andriani

The measurement model of Islamic work ethics for Muslim employees in the banking industry pp. 66-71

Gusti Oka Widana

Examining the effect of human resource planning on the performance of public sector organizations pp. 72-82

Chizomam Ubah and Umar Abbas Ibrahim

The effect of green human resource management (GHRM) practices on turnover intention: Mediating role of work environment pp. 83-94

Abdul Faris Makarim and Muafi Muafi

Analysis of factors affecting capital expenditures and their implications on government financial performance provinces in Indonesia 2011-2019 pp. 95-106

Mega Riandini Arsallya, Azwardi Azward and Yusnaini Yusnaini

Effect of operational and market risk exposures on financial performance of DT-Saccos in Kenya pp. 107-118

Sisimonda Kinya Mwanja

The effect of financial distress using the Altman and Springate Models on stock return in mediated earnings management:A study on textile and garment companies listed on the Indonesia Stock Exchange 2015-2019 period pp. 119-128

Faradisa Bachmid, Sumiati Sumiati and Siti Aisjah

Incorporating Blue Bonds as a funding alternative for a sustainable development project pp. 129-134

Fareis Althalet, Tira Siya Fajar Rahayu, Hera Hera, Ayu Fil Akhirati, Pingki Pingki, Nirwana Nura and Angelika Gita Andreana

The impact of aid for trade on horizontal and vertical export diversification: The case of Sub-Saharan Africa and Developing Asia pp. 134-147

Vuyolwethu Vellem and Espoir Matezo

Does board of commissioners independence still relevant in tax avoidance monitoring? pp. 148-156

Imam Alhady, Imam Alhady and Imam Alhady

Analysis of changes in public behavior regarding 3M health protocols during the Covid-19 pandemic in Indonesia pp. 157-172

Agnes Tuti Rumiati, Dedy Prastyo, Sonny Harry B. Harmadi, Nur Achmey Selgi Harwanti and Rifda Zukhrufi Almas

Government's authority to provide protection of the victim of forest and land fire pp. 173-183

Dielasy Budiarti, Sudarsono Sudarsono, Bambang Sugiri and Abdul Rachmad Budiono

Moderation of tax socialization of factors affecting taxpayer compliance in the time of Covid-19 pp. 184-194

Nandang Bekti Karnowati and Erna Handayani

A critical study of the Job Creation Law No. 11 of 2020 and its implications for labor in Indonesia pp. 195-206

Adnan Hamid

Implementation of pentahelix collaboration in handling Covid-19 pandemic through Kampung Tangguh program in Malang pp. 207-215

Novy Setia Yunas

Sustainable food house area policy to increase food security in the vurnerable area pp. 216-223

Faza Dhora Nailufar, Novy Setia Yunas and M Alexander Mujiburrohman

Mobile money operations, financial inclusion and Socioeconomic factors in the Niger-Delta Region of Nigeria pp. 224-234

Nenubari Ikue, John Sodipo, Samuel Zeb-Omoni, Onyinyechi Uche, Linus Enegesi, Ernest Taenyi, Edwin Ekuase, Mtomabari Simeon and Boma Alalibo

Relationship lending and access to financial services by SMEs in Kenya pp. 235-244

Edward Kiringa, Fredrick W.S. Ndede and Argan Wekesa

Examining the role of blockchain technology against fraud in SMEs pp. 245-252

Amadin Victor Idehen and Ewere Mayor

Explanatory sequential design of mixed methods research: Phases and challenges pp. 253-260

Mohammad Abu Sayed Toyon

Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa pp. 261-275

Chux Gervase Iwu, Emmanuel Udekwe, Andre Charles de la Harpe and Justin Olawande Daramola

The meaning of capital of Batobo farmer groups pp. 276-288

Mira Gusti Ramailis, Iwan Triyuwono and Aji Dedi Mulawarman

Volume 10, issue 4, 2021

Effects of workplace loneliness and perceived organizational support towards intention to leave mediated by organizational commitment pp. 01-16

Desi Wahyuni and Muafi Muafi

The influence of store image on repurchase intention: The mediation role of perceived value and customer satisfaction pp. 17-27

Angelia Ananda, Mugiono Mugiono and Ananda Sabii Hussein

Black consumers perceptions towards luxury brands in South Africa pp. 28-37

K.MercyMakhitha

Desired characteristics of successful start-up entrepreneurs in Prachuap Kirikhan province pp. 37-42

Bundit Anuyahong, Wipanee Pengnate, Kanjana Punoiam, Supaporn Phatratkul and Chatchawal Sangthongluan

Determinants of sales revenue in innovation diffusion effects of Taiwan sports lottery during the FIFA World Cup 2018 pp. 43-58

Day Yang Liu, Wen Chun Tsai, Pei Leen Liu and Chung Yi Fang

Effect of good corporate governance and corporate social responsibility on firm value moderate by profitability pp. 59-66

Apriana Rahmawati, Roekhudin Roekhudin and Arum Prastiwi

Diaspora remittances and development of small and medium enterprises in Benin-City, Nigeria pp. 67-74

Amadin Victor Idehen and Karen I Akhator

The effect of Islamic intellectual capital, corporate governance, and corporate social responsibility disclosure on maqashid sharia performance, with reputation as a moderating variable pp. 75-84

Siti Aisyah, Bambang Hariadi and Endang Mardiati

Examining the link between organizational citizenship behavior and work performance of employees in the private schools, mediated by workplace environment pp. 85-98

Damianus Abun, Gladys Jean Q Basilio, Theogenia Magallanes, Mary joy Encarnacion and Micah Sallong

Effect of green human resource management (GHRM) overall on organization’s environmental performance: The mediating role of green employee empowerment pp. 99-116

Alam Mohammad Ashraful, Xiongying Niu and Nafisa Rounok

The influence of compensation and job stress on turnover intention through mediation of job satisfaction pp. 117-127

Sri Ramlah, Achmad Sudiro and Himmiyatul Amanah Jiwa Juwita

The effect of self-efficacy and organizational citizenship behavior toward knowledge sharing:The mediation role of abusive supervision pp. 128-138

Giova Wulandari and Muafi Muafi

The impact of human resources (HR) activities on competitive advantage in private schools in Jordan pp. 139-149

Emad Ahmad, Medhat Alsafadi, Ahmad Mashal, Walid Saleh and Hiba Assaf

Coach training: Impact beyond coach training pp. 150-168

Maroushka Gupta, Ashwaria Gupta, Rajat Garg and Ruchi Agrawal

Correlation between knowledge exchange & combination (KEC) and leader member exchange (LMX) pp. 169-182

Dedy Dewanto Soeprapto

The impacts of Covid-19 pandemic on the smooth transition dynamics of stock market index volatilities for the Four Asian Tigers and Japan pp. 183-194

Day Yang Liu, Ming Chen Chun and Yi Kai Su

The meaning of cash flow management for the non-bank housing developers pp. 195-203

Mochammad Syarif Sofyan, Unti Ludigdo and Aji Dedi Mulawarman

Systematic risk and performance of stock market in Kenya pp. 204-214

Nathan Mwenda Mutwiri, Job Omagwa and Lucy Wamugo

Uncovering trust signals in equity crowdfunding: A systematic literature review pp. 215-225

Semen Son Turan

Financial development and foreign direct investment nexus: A systematic review of literature pp. 226-238

Mollah Aminul Islam, Md Nahin Hossain, Muhammad Asif Khan, Mohammad Raihanul Hasan and Md Riad Hassan

Sharia conformity for mudharabah financing practices in sharia banks based on the DSN-MUI Fatwa Number 07 year 2000: A case study pp. 239-248

Santi Lamusu, Aulia Fuad Rahman and Noval Adib

Examining the cash flow statement relevance for measuring the business performance in Nigeria pp. 249-254

Amadin Victor Idehen and Karen Akhator

Accounting treatment analysis of agricultural activities in presenting financial statements based on PSAK 69 IN PT IJ pp. 255-263

Fathi Maurits Muhamada, Erna Harnawati and Satria Yudhia Wijaya

Framework of the internal control under remote management: An empirical study pp. 264-274

Omed Mamand and Ali Alagoz

Auditors’ professional skepticism and fraud detection pp. 275-287

Fauzia Agustina, Nurkholis Nurkholis and Mohamad Khoiru Rusydi

Well-being capital and government’s intervention to dam’s affected residents: Pak Mun Dam, Thailand pp. 288-301

Pattaraphongpan Chaiyamart, William Gartner and Kristen Nelson

Community perceptions about Covid-19 and its socio-economic effects in Rwanda pp. 302-310

Christine Kapita Umumararungu and Appoline Kabera Bazubagira

Blockchain technology as a panacea for procurement corruption in digital era pp. 311-320

Oyebanjo Ogunlela, Ojugbele Olabode and Robertson Tengeh

Strategic resource allocation and performance of Kisumu Water and Sewerage Company, Kenya pp. 321-326

Emanuel Owako and Charles Nyangara

Determinants of the uptake of green practices in lodges and tented camps within Masaai Mara game reserve in Narok County Kenya pp. 327-338

Lucy Wangare Kirogo, Gesage Bichage and Irungu Irene

Impacts of Online Social Support and Perceived Value in Influential Travel Blogs pp. 339-348

Wanching Chang, Ren-Fang Chao and Grace Chien

Characteristics of dispute resolution in wetland environment: Integration between environmental, cultural and community empowerment aspects pp. 349-354

Mulyani Zulaeha, Suprapto Suprapto, Linda Nurulita and Rizka Annisa Falmelia

Rebuilding the concept of kaamilah sharia value added with the Qur'anic morals pp. 355-362

Naimatul Hasanah, Iwan Triyuwono and Ali Djamhuri

Demographic factors and turnover intentions of teachers in public secondary schools in Kenya pp. 363-374

Onesmus Kamau, Stephen Muathe and Lawrence Wainaina

Emotional branding moderation on marketing mix selection of college in the Covid-19 pandemic period pp. 375-382

Erna Handayani, Herni Justiana Astuti, Akhmad Darmawan and Bima Cinintya Pratama

Gender and teacher attitude toward digital literacy programme in Kisii county primary schools pp. 383-390

Edwin Obwoge Makworo, George Morara Nyakoe and Teresa Kwamboka Abuya

Primary education and its impact on literacy rate: A division wise comparative study of Bangladesh pp. 391-405

Sujan Chandra Paul, Md Arif Hosen, Jyotirmay Biswas and Shahadat Hossain

The strategy for combining online and offline business model for MSMEs pp. 406-419

Leni Kusmiyati and Anjar Priyono

The analysis of patients’ revisits intention factors in sub-urban hospital pp. 420-429

Yuniarti Yuniarti and Anas Hidayat

The effect of perceived ease of use on continuance intention through perceived usefulness and trust: A study on Klikindomaret service users in Malang City pp. 430-437

Dading Jatimoy, Fatchur Rohman and Atim Djazuli

Financial risk management instruments and performance of hydro-power projects in Kenya pp. 438-445

Amolo Elvis Juma Amolo, Charles Mallans Rambo and Charles Misiko Wafula

Critical review of the use of financial incentives in solving health professionals' brain drain pp. 446-454

Adetola Akinto

Exploring the role of inspirational motivation to institutions of higher learning:Empirical evidence from selected universities in Kenya pp. 455-466

Janet Muthimi, James Kilika and Godfrey Kinyua

Do stock splits matter for returns, volatility, and liquidity? New Evidence from Borsa Istanbul pp. 467-478

Nihat Gumus and Ayse Caglayan Gumus

Antimicrobial Packaging: Food safety and product quality pp. 479-484

Diana Merchan, Mercy Agila, Marina Arteaga and Monica Criollo

Investigating the influence of organisational culture on the performance of Small and Medium Enterprises (SMEs):Evidence from Nigeria pp. 485-495

Adeyinka Oluwa and Umar Abbas Ibrahim

The problem of using English reading strategies perceived by Thai EFL students: Implications for reading instructions pp. 496-505

Atichat Rungswang and Krishna Kosashunhanan

Economic & geopolitical opportunities and challenges for Bangladesh: One Belt-One Road (OBOR) pp. 506-511

Reza Tunviruzzaman, Tamanna Tahera and Tasnise Zannat

Business process modeling with cloud computing support: A case study pp. 512-519

Elsya Panduwinasari, Nurafni Eltivia and Aang Afandi

The effect of budgetary goal clarity and budget evaluation on performance accountability of local government pp. 520-524

Mutia Tsalitsa Alawia, Aulia Fuad Rahman and Arum Prastiwi

Assessing the impact of change management on employee performance: Evidence from Nile University of Nigeria pp. 525-534

Udeme Archibong and Umar Abbas Ibrahim

The Implementation of criminal sanctions as ius puniendi: A case study of entrepreneurs paying below the minimum wage in Indonesia pp. 535-548

Adnan Hamid and Hasbullah Hasbullah

Volume 10, issue 3, 2021

Covidomics & covidocial impacts:The relation between consumers’ fear of Covid-19, panic spending and saving behavior pp. 01-23

Gul Ekinci

Investigating the impact of product-related and service quality attributes on re-purchase intention:Role of customer characteristics and customer satisfaction pp. 24-35

Farhan Mirza, Sohail Younus, Nabeel Waheed and Adnan Javaid

Examining the effect of firm-specific factors on the automotive industry in Indonesia pp. 36-45

Reschiwati Reschiwati, Alya Budiantini and Gusmiarni Gusmiarni

A systematic review of perceived value toward online review on s-commerce platform pp. 46-52

Nabhassorn Atchariyakarn and Jing Zhang

An analysis on the improvement of system for proof of delivery: PT. Gunadhya Rajawali Logistik pp. 53-64

Aliya Dharaningtyas and Adirizal Nizar

A retrospective view from traditional to boundaryless career and career success pp. 65-81

Filiz Karakus

The effect of philanthropic organizations’ culture on employee performance through organizational commitment and organization citizenship behavior as intervening variables pp. 82-90

Taufiqurrahman Taufiqurrahman, Noemijati Noemijati and Desi Tri Kurniawati

The fourth industrial revolution and the future of entrepreneurial university in South Africa pp. 91-100

Oyebanjo Ogunlela and Robertson Tengeh

Capital investment decisions of small and medium enterprises in Benin-City, Nigeria pp. 101-108

Amadin Victor Idehen

The role of equity crowdfunding company as a knowledge broker in supporting the digital transformation of SMEs through knowledge sharing and dissemination process pp. 109-122

Ibnu Trunugraha Aji and Anjar Priyono

Business sustainability and pentuple bottom line: Building the hierarchical pyramid of the pentuple bottom line pp. 123-131

Nuril Badria, Eko Ganis Sukoharsono and Lilik Purwanti

The impact of e-brand experience on e-brand loyalty mediated e-brand love and e-brand trust: A study on Go-Pay users in Go-Jek application in Malang City pp. 132-138

Ria Maharani Ridhwan, Wahdiyat Moko and Djumilah Hadiwidjojo

The mediating role of organizational trust in the effect of toxic leadership on job satisfaction pp. 139-155

Nurgul Erdal and Olkan Budak

Benevolent paternalistic leadership behavior and follower's radical creativity: The mediating role of follower's voice behavior and moderating role of follower's power distance orientation pp. 156-176

Nurun Nabi and Zhiqiang Liu

The influence of work-family conflict and Islamic work ethics on employee performance: The mediation role of work motivation pp. 177-188

Yogawati Yuli Widyarini and Muafi

Does human resource knowledge moderate the effect of good governance and regional financial performance? pp. 189-201

Mutia Riska Faridani, Roekhudin Roekhudin and Noval Adib

Organizational culture and human resource practices of the SVD educational institutions in the Philippines: Understanding its integration and implementation pp. 202-212

Renato Tampol and Hector M. Aguiling

The influence of working environment to employee performance mediated by work motivation: A study of Malang, Indonesia retails stores pp. 213-222

I Putu Sadewo, Surachman Surachman and Rofiaty Rofiaty

Work life balance in Islamic perspective (WLBIP) and its impact on organizational citizenship behavior in islamic perspective (OCBIP) and service performance pp. 223-230

Muafi Muafi, Yuni Siswanti and Mohammad Ziad Anwar

SVD educational institutions’ organizational culture and its integration to the human resources practices pp. 231-240

Renato Tampol and Hector M. Aguiling

Working capital management and financial performance of non financial quoted companies in Nigeria pp. 241-258

Umar Abbas Ibrahim and Abdulqadir Isiaka

Dynamic modelling of the relationship between financial leverage and firm value of selected firms quoted on the Nigerian Stock Exchange pp. 259-275

Umar Abbas Ibrahim and Abdulqadir Isiaka

Capital structure, market conditions and financial performance of small and medium enterprises in Buganda Region, Uganda pp. 276-288

Henry Mugisha, Job Omagwa and James Kilika

Determinants of transfer pricing decision at manufacturing companies of Indonesia pp. 289-302

Supriyati Supriyati, Dewi Murdiawti and Kadek Pranetha Prananjaya

The impact of credit risk management on the financial performance of United Arab Emirates commercial banks pp. 303-319

Jamil Salem Al Zaidanin and Omar Jamil Al Zaidanin

Examining the competitiveness of banking sector in Sri Lanka pp. 320-327

Champika Liyanagamage

The impact of external funding flow on Jordan’s GDP (1997-2017) pp. 328-337

Ahmad Mashal, Emad Ahmad, Lama Nasrawi and Anas Ghazalat

The effect of interest rates, exchange rates and capital structure on banking profitability of BUMN and Private Go Public in Indonesia pp. 338-351

Debby Wulandari and Agus Harjito

Effect of demonetization on microfinance industry in India pp. 352-356

Kishore Kumar Das and Shahnawaz Ali

Covid-19 financial distancing for MSMEs in Kenya pp. 357-362

Nathan Mwenda Mutwiri

Earnings shocks: An event study on Boursa Kuwait pp. 363-368

Saad B. F. M. AlHajraf

The effect of individual intention on fraud behavior: Religiosity as moderating variable pp. 369-379

Budi Utomo, Gugus Irianto and Roekhudin Roekhudin

The role of vocational training centers in socioeconomic empowerment of women in Nakuru Town, Kenya pp. 380-390

Esther Awuor Ogema, Zablon Mutongu Bundi, Anthony Mkutu and Daniel Omollo

Pak Mun Dam’s long term impact on local residents’ livelihood pp. 391-402

Pattaraphongpan Chaiyamart, William Gartner and Stephan Carlson

Policy implementation of the performance assessment system of aparatures in Cilandak Jakarta IPDN campus pp. 403-411

Rizki Rizki Amalia, Wirman Syafri and Muafi Muafi

Al-Shabab and fundamental terrorism in Somalia: Threats to the continent and beyond pp. 412-418

Daniel Chigudu

Accountability in village financial management in Kludan Village pp. 419-423

Farida Nur Aini Kusumaningrum, Ali Djamhuri and Lilik Purwanti

Revealing the Accountability of the Sultanate of Ternate Assets in the era of Sultan Mudaffar Sjah II (1975-2015) pp. 424-437

Muhamad Dhanutirto F. Tuwow, Bambang Hariadi and Ali Djamhuri

Marginal rate of substitution of multidimensional well-being for affected residents of the dam, Pak Mun Dam pp. 438-448

Pattaraphongpan Chaiyamart and William Gartner

Enhancing food security through home gardening in urbanizing environment in Machakos County, Kenya pp. 450-455

Julius Huho and Margaret Muriuki

Core values measurement: Case study of state-owned enterprises in Indonesia pp. 456-461

Triaji Pratomo, Eko Yulianto and Zulkifli Zein

Students’ and teachers’ attitude towards online classes during Covid-19 pandemic: A study on three Bangladeshi government colleges pp. 462-476

Rozina Afroz, Nurul Islam, Sajedur Rahman and Nusrat Zerin Anny

Bureaucratic management style and workplace well-being of the Divine Word Colleges pp. 477-489

Damianus Abun, Shannare Mica T. Calamaan, Theogenia Magallanes, Mary Joy Encarnacion and Micah Sallong

Effect of entrepreneurship education on innovation capability of technical and vocational and education training (TVET) graduates in Kenya pp. 490-500

Karani Beth Mbore

Impact of motivation and technology factors to predict satisfaction and continued intentions toward online courses pp. 501-513

Qing Wang and Muhammad Saqib Khan

Service failure and complaints management in higher education institutions pp. 514-521

Steven Kayambazinthu Msosa

The impact of online learning on students: Evidence from Lebanese French University-Erbi pp. 522-532

Shirin Jamal

Volume 10, issue 2, 2021

Predicting user perceived satisfaction and reuse intentions toward Massive Open Online Courses (MOOCs) in the Covid-19 pandemic pp. 1-11

Qing Wang, Muhammad Saqib Khan and Muhammad Kamran Khan

Examining the effect of diversification, corporate governance and intellectual capital on sustainability performance pp. 12-20

Nurul Fajriyanti, Eko Ganis Sukoharsono and Noval Abid

Working capital management practices and sustainability of Barangay Micro Business Enterprises (BMBEs) in Ilocos Norte, Philippines pp. 21-32

Bibeth Macatumbas Corpuz and Nelson Bool

Impact of the new digital competitors on Swiss banking business models pp. 33-45

Ozenc Atca Gorgun and Bert Wolfs

Promotion and place advertising combination on positive word of mouth private label product mediated by consumer satisfaction pp. 46-53

Endang Siswati

Commensality and responsive food consumption behavior in community based canteen pp. 54-71

Dilayehu Desta Gebreyohannes

Working capital management practices and operational performance of selected supermarkets with national network pp. 72-85

Hellen W. Wanyoike, Samuel Onyuma and James N. Kung’u

Consumer perceptions of real-time marketing used in campaigns for retail businesses pp. 86-105

Safura M. Kallier Tar and Johannes A Wiid

Transformational leadership and patient safety in hospital: Transformational leadership and patient safety in hospital pp. 106-122

Shahrizada Tangatarova and Yongqiang Gao

Evaluating effect of organizational culture on strategy implementation in private chartered universities in Kenya pp. 123-133

Joyce Wanjiku Nderitu, Esther Waiganjo and George O. Orwa

Exploring the relationship between Job autonomy and employee engagement in turbulent times pp. 134-152

Abay Kidane and Zhao Xuefeng

Developing a strategic career development model on organizational climate, career adaptability and career intentions pp. 153-156

Xy Za Marie De Gulan and Hector Aguiling

The role of moral identity in auditor’s ethical decision making pp. 157-169

Nawfel Arrami and Yang QingXiang

Relationship between performance contracting and the implementation of strategic objectives in Kenyan public universities pp. 170-182

Elaine Chepkoskei, Kellen Kiambati and Irura Ng’ang’a

The influence of credit on the growth of YEDF- funded group-based enterprises in Nairobi County, Kenya pp. 183-194

Catherine Wanjiru Gathitu, Elegwa Mukulu and John Kihoro

Banking sector competitiveness:Does competition for off-balance sheet banking matter? pp. 195-202

Champika Liyanagamage

Effect of liquidity risk on the financial performance of deposit taking savings and credit cooperative organisations (SACCOs) in Kenya pp. 203-211

Benjamin Otwoko and Kimani Maina

Retun Anomalies: Kuwaiti Stock market; January Effect; Weekend Effect pp. 212-216

Saad B F M AlHajraf

Inventory management and cost efficiency:A case study in medical devices distributor pp. 217-227

Andan Anjani and Adirizal Nizar

Performance analysis of sharia commercial banks in Indonesia before the covid pandemic period (2015-2019) pp. 228-237

Erna Handayani, Alni Rahmawati, Naelati Tubastuvi and Ira Hapsari

Impact of consumer’s security, benefits and usefulness towards cashless transaction within Malaysian university student pp. 238-250

Kawsar Ahmad, Arifuzzaman Arifuzzaman, Abdullah Al Mamun and Junayed Md Khaled Bin Oalid

Entrepreneurship, culture and development of elderly people’s homes in Benin City, Edo State, Nigeria pp. 251-260

Amadin Victor Idehen

Multidimensional well-being of residents affected by the Pak Mun Dam, Thailand pp. 261-269

Pattaraphongpan Chaiyamart, William Gartner and Robert delMas

Optimization of waqf land management in Indonesia pp. 270-283

Elza Syarief

Accountability of mosque administrators against violation of Covid-19 health protocols in the mosque environment pp. 284-289

Refina Mirza Devianti and Tomy Michael

The effects of socio-economic drawbacks on second language learning in Bangladesh pp. 290-295

Md. Arif Hosen

The prospects for lasting peace and security in Burundi towards development pp. 296-305

Daniel Chigudu

The legal protection weakness of the directors board from the risk of losses due to business decisions pp. 306-310

Kusmono Kusmono, Sihabudin Sihabudin, Iwan Permadi and Heru Ratno Hadi

Volume 10, issue 1, 2021

The effects of organizational ambidexterity and justice on organizational learning pp. 1-14

Ilkay Eraslan and Erkut Altindag

Perceived organizational support and psychological empowerment on service performance mediated by organizational citizenship behavior Islamic perspective (OCBIP) pp. 15-27

Marfuatun Marfuatun and Muafi Muafi

Power and stimulus of social media marketing on consumer purchase intention in Bangladesh during the COVID-19 pp. 28-37

Ismat Ara Eti, Mohammad Abu Horaira and Mohammad Murshedul Bari

The role of emotional marketing and UTAUT on donation intention through social media pp. 38-46

Desi Tri Kurniawati, Nadiyah Hirfiyana Rosita and Rila Anggraeni

Moderating role of service innovation on the relationship between corporate reputation and performance of hotels in Kenya pp. 47-59

Brenda Musoga, Louise Ngugi and Kenneth Lawrence Wanjau

The impact of personality traits on entrepreneurial intentions of the Indonesian wound care clinicians pp. 60-68

Devi Sahputra and Margaretha Pink Berlianto

Predicting innovative work behaviors through transformational leadership:The moderating role of corporate social responsibility pp. 69-84

Bruce Gashema

Leveraging human resources management (HRM) practices toward congruence of values pp. 85-94

Maureen Gelle-Jimenez and Hector M. Aguiling

The influence of situational leadership on employee performance mediated by job satisfaction and Islamic organizational citizenship behavior pp. 95-106

Ardian Mustofa and Muafi Muafi

Organizational climate and work engagement of employees of divine word colleges in Ilocos Region, Philippines pp. 107-121

Damianus Abun, Russel I. Menor, Nimfa C. Catabagan, Theogenia Magallanes and Frelyn B. Ranay

What is the impact of financial depth on economic growth within middle income countries? pp. 122-130

Abdulaleem Isiaka, Abdulqudus Isiaka, Abdulqadir Isiaka and Omotomiwa Adenubi

Related party transactions and financial distress of Savings and Credit Cooperative Organizations (SACCOs) in Kenya pp. 131-138

Susan Jepkorir Mursoi, Willy Muturi and James Ndegwa

Stock price synchronicity, sustainability reports, and earnings quality pp. 139-148

Utari Dian Pratiwi, Erwin Saraswati and Arum Prastiw

Strengthening community in increasing village potential through pentahelix collaboration pp. 149-157

Novy Setia Yunas, Endah Wahyuningsih and Anang Rohmad Jatmiko

The Qatar crisis: Challenges and opportunities pp. 158-167

Hani Albasoos, Gubara Hassan and Sara Al Zadjali

The influence of records management on tendering process in the public sector:A case of the EMBU county government, Kenya pp. 168-173

Egidio Njue, Teresia Kyalo and Stephen Muchina

Development of Risk Breakdown Structure for Online Learning Project during COVID-19 Crisis pp. 174-179

Putra Endi Catyanadika and Dessy Isfianadewi

Transformation of entrepreneur education programs (EEPS) of Indonesia’s higher education pp. 180-188

Erna Handayani, Siswoyo Haryono and Akhmad Darmawan

Examining the relationship between the level of logistics service quality, relationship quality and repurchase intention in e-retail sector of Pakistan pp. 189-204

Muhammad Saqib Khan, Haijun Wang, Qing Wang, Waseem Khan and Tahira Javed

Forecasting with ARMA models:A case study of the exchange rate between the US Dollar and a unit of the British Pound pp. 205-234

Abdulaleem Isiaka, Abdulqudus Isiaka and Abdulqadir Isiaka

Investigating the effect of the social customer relationship management (CRM) on customers and financial performance:Evidence from Iraq pp. 235-245

Ali B Abduljabar Al Mashahedi, Jing Zhang and Sinan Harjan

The effect of a credit sales accounting information system on the effectiveness of account control in PT Megah Kayu Industri Bandung pp. 246-252

Karissa Rizka and Remon Gunanta

The urgency of digital right management on personal data protection pp. 253-258

Bayu Sujadmiko, Intan Fitri Meutia, Didik Kurniawan and A. Negra Mardenitami

Examining the influence of service reliability on customer satisfaction in the insurance industry in Kenya pp. 259-265

Catherine Njoki Chege

Information system of sales accounting on non-profit organization in LPIT Al-Furqan Yogyakarta pp. 266-270

Edy Anan Anan