ILR Review

1947 - 2025

From Cornell University, ILR School
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Volume 62, issue 4, 2009

The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers pp. 453-488

Rosemary Batt, David Holman and Ursula Holtgrewe

The Effects of National Institutions and Collective Bargaining Arrangements on Job Quality in Front-Line Service Workplaces pp. 489-509

Virginia Doellgast, Ursula Holtgrewe and Stephen Deery

Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations pp. 510-532

David Holman, Stephen Frenkel, Ole Sørensen and Stephen Wood

How Institutions and Business Strategies Affect Wages: A Cross-National Study of Call Centers pp. 533-552

Rosemary Batt and Hiroatsu Nohara

Technology, Selection, and Training in Call Centers pp. 553-572

Inge Sieben, Andries de Grip, Jessica Longen and Ole Sørensen

The Effects of Institutional and Organizational Characteristics on Work Force Flexibility: Evidence from Call Centers in Three Liberal Market Economies pp. 573-601

Danielle D. Van Jaarsveld, Hyunji Kwon and Ann C. Frost

Temporary Work in Coordinated Market Economies: Evidence from Front-Line Service Workplaces pp. 602-617

Karen A. Shire, Hannelore Mottweiler, Annika Schönauer and Mireia Valverde

Book Review: Industrial Relations Theory: Are Workers' Rights Human Rights? pp. 618-619

Jeffrey Hilgert

Book Review: Labor Economics: Staircases or Treadmills? Labor Market Intermediaries and Economic Opportunity in a Changing Economy pp. 619-620

Maria Guadalupe

Book Review: Labor Economics: The Economics of Imperfect Labor Markets pp. 620-622

Darren Lubotsky

Book Review: Human Resources, Management, and Personnel: Striking a Balance: Work, Family, Life pp. 622-624

Lonnie Golden

Book Review: Human Resources, Management, and Personnel: Improving School-to-Work Transitions pp. 624-626

Lars Lefgren

Book Review: Human Resources, Management, and Personnel: The Good Temp pp. 626-628

Matt Vidal

Book Review: Historical Studies: Why is There No Labor Party in the United States? pp. 628-629

Michael Huberman

Book Review: Historical Studies: Black and Blue: African Americans, the Labor Movement, and the Decline of the Democratic Party pp. 629-631

Nancy MacLean

Book Review: Research Methods and Information Sources: The Analysis of Firms and Employees: Quantitative and Qualitative Approaches pp. 631-633

Martins J. Conyon

Volume 62, issue 3, 2009

Still Married after All These Years? Union Organizing and the Role of Works Councils in German Industrial Relations pp. 275-293

Martin Behrens

Institutions and Activism: Crisis and Opportunity for a German Labor Movement in Decline pp. 294-312

Lowell Turner

Has Japan's Long-Term Employment Practice Survived? Developments since the 1990S pp. 313-326

Satoshi Shimizutani and Izumi Yokoyama

Do Financial Bonuses Reduce Employee Absenteeism? Evidence from a Lottery pp. 327-342

Wolter H.J. Hassink and Pierre Koning

Using Local Labor Market Data to Re-Examine the Employment Effects of the Minimum Wage pp. 343-366

Jeffrey Thompson

Does Membership Payoff for Covered Workers? A Distributional Analysis of the Free Rider Problem pp. 367-380

Ozkan Eren

The Wage Effects of Personal Smoking History pp. 381-393

Irina Grafova and Frank Stafford

Who Wants and Gets Flexibility? Changing Work Hours Preferences and Life Events pp. 394-414

Robert Drago, Mark Wooden and David Black

Short Trips and Long Days: Safety and Health in Short-Haul Trucking pp. 415-429

Ann Williamson, Philip Bohle, Michael Quinlan and David Kennedy

Book Review: Labor-Management Relations: What Workers Say: Employee Voice in the Anglo-American Workplace pp. 430-431

Edmund Heery

Book Review: Labor-Management Relations: Trade Unions and the Coming of Democracy in Africa pp. 431-433

Edward C. Webster

Book Review: Economic and Social Security and Substandard Working Conditions: Motherhood, the Elephant in the Laboratory: Women Scientists Speak Out pp. 433-434

Alice L. Givan

Book Review: Economic and Social Security and Substandard Working Conditions: Do Community Colleges Respond to Local Needs? Evidence from California pp. 434-436

Esha Sinha

Book Review: International and Comparative: Globalization and Labor Conditions: Working Conditions and Worker Rights in a Global Economy pp. 436-437

Rolph Van Der Hoeven

Book Review: International and Comparative: European Unions: Labor's Quest for a Transnational Democracy pp. 437-439

Kristine E. Mitchell

Book Review: International and Comparative: El Alto, Rebel City: Self and Citizenship in Andean Bolivia pp. 439-440

Susan Spronk

Book Review: Research Methods and Information Sources: Historical Statistics of the United States, Millennial Edition. Volume Two: Work and Welfare pp. 440-442

George R. Boyer

Volume 62, issue 2, 2009

How Successful Have Trade Unions Been? A Utility-Based Indicator of Union Well-Being pp. 147-156

John Pencavel

Nlrb Elections versus Card Check Campaigns: Results of a Worker Survey pp. 157-172

Adrienne E. Eaton and Jill Kriesky

Institutional Environments, Work and Human Resource Practices, and Unions: Canada versus England pp. 173-199

John Godard

Do Peripheral Workers Do Peripheral Work? Comparing the Use of Highly Skilled Contractors and Regular Employees pp. 200-225

Matthew Bidwell

Do Changes in Regulation Affect Employment Duration in Temporary Help Agencies? pp. 226-251

Manfred Antoni and Elke Jahn

Book Review: Industrial Relations Theory: America Works: Critical Thoughts on the Exceptional U.S. Labor Market pp. 252-253

Rebecca Blank

Book Review: Industrial Relations Theory: The Firm as a Collaborative Community: Reconstructing Trust in the Knowledge Economy pp. 253-255

Stephen Ackroyd

Book Review: Labor-Management Relations: The University against itself: The NYU Strike and the Future of the Academic Workplace pp. 255-257

Ernst Benjamin

Book Review: Economic and Social Security and Substandard Working Conditions: Safety in Numbers: Nurse-to-Patient Ratios and the Future of Health Care pp. 257-258

Jean Ann Seago

Book Review: International and Comparative Industrial Relations: Global Unions: Challenging Transnational Capital through Cross-Border Campaigns pp. 258-259

Ian Greer

Book Review: International and Comparative Industrial Relations: Assembling Women: The Feminization of Global Manufacturing pp. 260-261

Samanthi Gunawardana

Book Review: History: On the Global Waterfront: The Fight to Free the Charleston 5 pp. 261-262

Robert Drago

Book Review: History: The Revival of Labor Liberalism pp. 263-264

Melvyn Dubofsky

Book Review: History: For All White-Collar Workers: The Possibilities of Radicalism in New York City's Department Store Unions, 1934–1953 pp. 264-265

Dana Frank

Volume 62, issue 1, 2008

The Eyes of the Needles: A Sequential Model of Union Organizing Drives, 1999–2004 pp. 3-21

John-Paul Ferguson

Union Membership and Political Inclusion pp. 22-38

Roland Zullo

Economic Development Strategies and Macro-and Micro-Level Human Resource Policies: The Case of India's “Outsourcing†Industry pp. 39-72

Sarosh Kuruvilla and Aruna Ranganathan

The Effect of Labor Market Institutions on Salaried and Self-Employed Less-Educated Men in the 1980S pp. 73-91

Harry Krashinsky

Alcohol Abuse, Alcoholism, and Labor Market Outcomes: Looking for the Missing Link pp. 92-103

Francesco Renna

Should Workers Care about Firm Size? pp. 104-125

Ana Ferrer and Stéphanie Lluis

Identifying the “Invisible Colleges†of the Industrial & Labor Relations Review: A Bibliometric Approach pp. 126-132

Debra L. Casey and G. Steven McMillan

Book Review: Labor-Management Relations: Reigniting the Labor Movement: Restoring Means to Ends in a Democratic Labor Movement pp. 133-135

Chris Howell

Book Review: Labor and Employment Law: Fading Corporatism: Israel's Labor Law and Industrial Relations in Transition pp. 135-137

Ariel C. Avgar

Book Review: Human Resources, Management, and Personnel: Selling Technology: The Changing Shape of Sales in an Information Economy pp. 137-139

Trevor Pinch

Book Review: International and Comparative Industrial Relations: Employment Research and State Traditions: A Comparative History of Britain, Germany, and the United States pp. 139-140

Gerald Friedman

Book Review: International and Comparative Industrial Relations: Towards a European Labour Identity: The Case of the European Works Council pp. 140-142

Otto Jacobi

Book Review: History: Teachers United: The Rise of New York State United Teachers pp. 142-144

Edward Kokkelenberg