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Springer Proceedings in Business and Economics

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From Boomers to Zoomers: Challenges in Managing the Multigenerational Workforce
Ana-Maria Grigore and Frank Elbers
Technician Routing and Scheduling Problem: A Case Study
César Nunes and Manuel P. Lopes
The Role of Data Analytics in Enhancing External Audit Quality
Karlien Dempsey and Vanessa Dyk
Leadership for Achieving Sustainable Development: Social and Environmental Concerns
Luz Dary González Cortés
Spectators’ Satisfaction of a Small-Scale Sport Event and Intention to Re-visit the Sport Event’s Destination
Konstantinos Mouratidis, Maria Doumi and Vassilios Thanopoulos
Conceptual Model of Outcomes of Perceived Fair Insurance Services
Urban Šebjan and Polona Tominc
The Stability of Money Demand in the Long Run: An Empirical Study from Italy
Chaido Dritsaki
Developing Pervasive Skills in a Postgraduate Accountancy Programme Outside the Box
Kobus Swanepoel, Alta Koekemoer, Jacobus Rossouw, Elmarie Goodchild and Celesté Brittz
Tourism Industry’s Synergies with Cultural and Creative Industries as Marketing Tools: The Case Study of Film-Induced Tourism in Greece
Eirini Papadaki
Presence of Severe Injuries and Financial Burden of Hospitalization: A Case of Vietnam
Phuong Vu and Ardeshir Sepehri
The Role of Marketing Interventions in Fostering the Diffusion of Green Energy Technologies
Charalampos Tziogas, Naoum Tsolakis, Patroklos Georgiadis and Charalampos Yakinthos
Wider Effects of Railways: The Palermo–Catania High-Speed Line, Italy
Chiara Chinzari, Enrico Cieri, Mara Radicioni, Sarah Ravà, Michele Cerullo and Mario Tartaglia
Convergence of Sustainable Economic Development in Russian Regions
Anastasia Kurilova, Dmitry Gura and Svetlana Vasilyeva
Ecosystemic Challenges on the Path of Digital Transformation: Exhibition Organizer’s Perspective
Romanova Anastasia
Financial Stability of Health Insurance Fund of the Republic of North Macedonia
Shpresa Alija, Jonida Lloga and Arbër Ajdini
Does the Fall in Crude Oil Prices Really Affect the Malaysian Ringgit?
Muhammad Adli Amirullah and Zarinah Hamid
Increasing Revenue and Decreasing Cost: The Promotion of Direct Distribution Channels in Hospitality
Tânia Vieira, Mónica Oliveira and Teresa Pataco
Prioritizing Supply Chain Services Features in Online Supermarkets: Evidence from Greece
Anastasia Mitropoulou and Giannis T. Tsoulfas
Preselection of Contractors Before Inviting for Bidding Using AHP
Satyendra Kumar Sharma
Digital Transformation and Economic Performance: The Mediating Role of Absorptive Capability in Supply Chains
Thu Thuy Tran and Thi Mai Anh Nguyen
The Beauty Boom: Analyzing the Socio-Economic Contribution of the Beauty Industry to the European Union
Oana Turcu, Cristian Brancu and Cristian Busu
Optimum Design and Function Improvement of Mobile Nursing System
Gang Tong, Huan Liu and Luxing Wang
Information Systems Planning Research and Strategy as Practice: Toward a Theory-Driven Agenda
Maria Kamariotou and Fotis Kitsios
Design Thinking Workshops: Uncovering Facilitator and Participants’ Experiences
Bogdan Rusu
Human Resource Empowerment and Employees’ Job Satisfaction in a Public Tourism Organization: The Case of Greek Ministry of Tourism
Alkistis Papaioannou, George Baroutas, Ioulia Poulaki, Georgia Yfantidou and Alexia Noutsou
The Role of Alignment of Human Resources Processes with Business Strategy
Fred Hemmings and Darius du Plessis
Mapping the Intellectual Structure of Green Human Resource Management: A Bibliometric Analysis of Global Research Trends (2000–2024)
Apostolis Gkikas, Ioannis Salmon and Anastasios Sepetis
Forecasting Tanker Freight Rate
Rodrigo Ferreira Bertoloto and Fernando Luiz Cyrino Oliveira
Economic Security Indicators Forecasting for Management Decisions Based on Integrated Reporting Data
Alsu Ahmetshina, Roza Kaspina and Linar Molotov
A Case for Strategic Management in Higher Education in India
Sahil Sawhney, Ankur Gupta and Kulwant Kumar
Perceptions of Hospital Quality: A Case Study from Greece
Spyridon Mamalis, Irene Kamenidou, Stavros Pavlidis and Athina Xatziaggelou
Work Dynamics Driving Quiet Quitting in Indonesian Private University
Cisilia Sartifa Sunur, Dini Pudjiastuti, Nadya Ganis Angesti and Willy Gunadi
The Impact of Work Stress on Innovative Work Behavior in Manufacturing: The Mediating Roles of Psychological Resilience and Work Engagement
Qi Feng, Wornchanok Chaiyasoonthorn and Singha Chaveesuk
Authenticity as an Antecedent of the Tourist Experience in Measuring the Gap Between Tourist Experiences at an Accommodation Establishment and a Tourist Attraction in Lesotho
Shale Johannes Shale, Sello Samuel Nthebe and Magdalena Petronella Swart
Investigating the Role of High-Speed Rail in Influencing University Student Educational Choices in Italy
Mario Tartaglia and Ilaria Lopresti
AI-Driven Chatbots in Halal Marketing Communication—Challenges and Opportunities
Muhammad Dharma Tuah Putra Nasution, Desi Astuti, Sri Rahayu, Yossie Rossanty, Ramadhan Harahap and Ahmad Rafiki
Artificial Intelligence – Extending the Automation Spectrum
Stephen K. Kwan and Maria Cristina Pietronudo
The Effects of Perceived Organizational Justice and Organizational Support on Employee Performance
Ana Isabel Virgolino, Arnaldo Coelho and Neuza Ribeiro
Linking Destination Attributes and Overall Satisfaction in a Cultural UNESCO World Heritage Site Destination
Smiljana Pivčević, Ljiljana Najev Čačija and Ante Budimir Bekan
The Effect of Proper Complaint Handling on Customers’ Satisfaction and Loyalty in Online Shopping
Bassam Tarhini and Dana Hayek
Design and Development of the CEM-Dashboard: A Diagnostic Tool to Determine Your Current Position and Improvement Directions in Customer Experience Management
Marcel Weber and Arend Hofsink
Digital Marketing Effect on Value Creation and Customer Satisfaction: Empirical Analysis of Textile Industry in Emerging Countries
Jona Hoxhaj, Gadaf Rexhepi, Jusuf Zeqiri and Sadudin Ibraimi
Business Model Archetypes in the Construction Industry: A Systematic Literature Review
Ana Beatriz Nogueira Peixe Sales and Fernando Luiz Emerenciano Viana
The Difficulties of Access to Bank Financing by SMEs: A Questionnaire Study
Yasmine Derradj and Hanya Kherchi Medjden
Proximity Marketing as an Enabler of Mass Customization and Personalization in a Customer Service Experience
Nataly Levesque and Harold Boeck
Academic Leadership as a Goal for Municipal University Development
Inna A. Akhyamova, Ksenia A. Mitrofanova and Alexander A. Pronin
The End of Marketing as You Know It. Or Not!
Dorin C. Coita, Adela L. Popa, Teodora M. Tarcza, Naiana N. Ţarcă, Dinu V. Sasu and Remus Roşca
Multicriteria Assessment of Alternative Policy Scenarios for Achieving EU RES Target by 2030
Ioannis Papadogeorgos, Aikaterini Papapostolou, Charikleia Karakosta and Haris Doukas
Assessment of Knowledge Management in Small Businesses: The Examination of Support, Rewards, and Empowerment in Organisations
Amitabh Patnaik, Avinash Pawar and Alekha Panda
Electric Power Industry of Russia in the Transition to a Low-carbon Economy
Natalia V. Vasilenko
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