Springer Proceedings in Business and Economics

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Frugal Innovation in African Fintech: The Case of Oye in Enhancing Financial Inclusion for Kenya’s Bodaboda Riders: Hamid Nach and Japheth Mursi
Prioritizing Supply Chain Services Features in Online Supermarkets: Evidence from Greece: Anastasia Mitropoulou and Giannis T. Tsoulfas
Preselection of Contractors Before Inviting for Bidding Using AHP: Satyendra Kumar Sharma
AI-Driven Chatbots in Halal Marketing Communication—Challenges and Opportunities: Muhammad Dharma Tuah Putra Nasution, Desi Astuti, Sri Rahayu, Yossie Rossanty, Ramadhan Harahap and Ahmad Rafiki
Work Dynamics Driving Quiet Quitting in Indonesian Private University: Cisilia Sartifa Sunur, Dini Pudjiastuti, Nadya Ganis Angesti and Willy Gunadi
The Impact of Work Stress on Innovative Work Behavior in Manufacturing: The Mediating Roles of Psychological Resilience and Work Engagement: Qi Feng, Wornchanok Chaiyasoonthorn and Singha Chaveesuk
Authenticity as an Antecedent of the Tourist Experience in Measuring the Gap Between Tourist Experiences at an Accommodation Establishment and a Tourist Attraction in Lesotho: Shale Johannes Shale, Sello Samuel Nthebe and Magdalena Petronella Swart
Economic Security Indicators Forecasting for Management Decisions Based on Integrated Reporting Data: Alsu Ahmetshina, Roza Kaspina and Linar Molotov
Forecasting Tanker Freight Rate: Rodrigo Ferreira Bertoloto and Fernando Luiz Cyrino Oliveira
The Beauty Boom: Analyzing the Socio-Economic Contribution of the Beauty Industry to the European Union: Oana Turcu, Cristian Brancu and Cristian Busu
Herding Behavior Triggers Investment Decisions for the New Investors in Indonesia: Overconfidence and Risk Tolerance as Mediating Variables: Syukri Lukman and Syailendra Eka Saputra
Digital Transformation and Economic Performance: The Mediating Role of Absorptive Capability in Supply Chains: Thu Thuy Tran and Thi Mai Anh Nguyen
Optimum Design and Function Improvement of Mobile Nursing System: Gang Tong, Huan Liu and Luxing Wang
Information Systems Planning Research and Strategy as Practice: Toward a Theory-Driven Agenda: Maria Kamariotou and Fotis Kitsios
Hybrid Is the New Normal: Conference Resilience and Innovation in the Post-Pandemic Transition: Athina N. Papageorgiou, Ioulia Poulaki and Evi Chatzopoulou
Financial Stability of Health Insurance Fund of the Republic of North Macedonia: Shpresa Alija, Jonida Lloga and Arbër Ajdini
Does the Fall in Crude Oil Prices Really Affect the Malaysian Ringgit?: Muhammad Adli Amirullah and Zarinah Hamid
Increasing Revenue and Decreasing Cost: The Promotion of Direct Distribution Channels in Hospitality: Tânia Vieira, Mónica Oliveira and Teresa Pataco
A Case for Strategic Management in Higher Education in India: Sahil Sawhney, Ankur Gupta and Kulwant Kumar
Perceptions of Hospital Quality: A Case Study from Greece: Spyridon Mamalis, Irene Kamenidou, Stavros Pavlidis and Athina Xatziaggelou
Human Resource Empowerment and Employees’ Job Satisfaction in a Public Tourism Organization: The Case of Greek Ministry of Tourism: Alkistis Papaioannou, George Baroutas, Ioulia Poulaki, Georgia Yfantidou and Alexia Noutsou
Design Thinking Workshops: Uncovering Facilitator and Participants’ Experiences: Bogdan Rusu
The Role of Alignment of Human Resources Processes with Business Strategy: Fred Hemmings and Darius du Plessis
Investigating the Role of High-Speed Rail in Influencing University Student Educational Choices in Italy: Mario Tartaglia and Ilaria Lopresti
Using Entrepreneurship to Address Economic Challenges: Sweta Patnaik and Shamil Isaacs
Proximity Marketing as an Enabler of Mass Customization and Personalization in a Customer Service Experience: Nataly Levesque and Harold Boeck
Assessment of Knowledge Management in Small Businesses: The Examination of Support, Rewards, and Empowerment in Organisations: Amitabh Patnaik, Avinash Pawar and Alekha Panda
Profitability Determinants of the Greek Hospitality Industry: The Crisis Effect: Panagiotis E. Dimitropoulos
Electric Power Industry of Russia in the Transition to a Low-carbon Economy: Natalia V. Vasilenko
Artificial Intelligence – Extending the Automation Spectrum: Stephen K. Kwan and Maria Cristina Pietronudo
The Effect of Proper Complaint Handling on Customers’ Satisfaction and Loyalty in Online Shopping: Bassam Tarhini and Dana Hayek
Design and Development of the CEM-Dashboard: A Diagnostic Tool to Determine Your Current Position and Improvement Directions in Customer Experience Management: Marcel Weber and Arend Hofsink
Digital Marketing Effect on Value Creation and Customer Satisfaction: Empirical Analysis of Textile Industry in Emerging Countries: Jona Hoxhaj, Gadaf Rexhepi, Jusuf Zeqiri and Sadudin Ibraimi
Linking Destination Attributes and Overall Satisfaction in a Cultural UNESCO World Heritage Site Destination: Smiljana Pivčević, Ljiljana Najev Čačija and Ante Budimir Bekan
The Effects of Perceived Organizational Justice and Organizational Support on Employee Performance: Ana Isabel Virgolino, Arnaldo Coelho and Neuza Ribeiro
Academic Leadership as a Goal for Municipal University Development: Inna A. Akhyamova, Ksenia A. Mitrofanova and Alexander A. Pronin
Gold Market and Selected Stock Markets–Granger Causality Analysis: Katarzyna Mamcarz
Technological Capabilities Impacting Business Intelligence Success in Organisations: Rekha Mishra and A. K. Saini
Multicriteria Assessment of Alternative Policy Scenarios for Achieving EU RES Target by 2030: Ioannis Papadogeorgos, Aikaterini Papapostolou, Charikleia Karakosta and Haris Doukas
The End of Marketing as You Know It. Or Not!: Dorin C. Coita, Adela L. Popa, Teodora M. Tarcza, Naiana N. Ţarcă, Dinu V. Sasu and Remus Roşca
The Difficulties of Access to Bank Financing by SMEs: A Questionnaire Study: Yasmine Derradj and Hanya Kherchi Medjden
Business Model Archetypes in the Construction Industry: A Systematic Literature Review: Ana Beatriz Nogueira Peixe Sales and Fernando Luiz Emerenciano Viana
The Influence of HR Bias Towards Artificial Intelligence on High Performance HR Practices in Organizations: Ragland Thomas Gamaliel
New Legislation Concerning Cash Accounting in the Czech Republic and Comments on the Application of the Cash Flow Principle: Jan Molín
Towards Developing Smart Cities: Evidence from GIS Analysis on Tourists’ Behavior Using Social Network Data in the City of Athens: Athanasios Koutras, Ioannis A. Nikas and Alkiviadis Panagopoulos
Enhancing Shared E-Scooter Adoption and Operational Efficiency for Urban Micro-Mobility: A Strategic Analysis of Key Determinants: Sirirat Sae Lim and Yi Chin Hsieh
Place Brands in the Digital Age: Analyzing Communication Strategies and Audience Engagement of Brands on TikTok: Ana-Maria Gulpe and Arabela Briciu
Potential of AI and ML-Based Models in Energy Demand Forecasting for Sustainable Consumption and Production: Sandhya Rai and Amit Rai
The Impact of Energy Crisis on the Vegetable Sector in Romania: Cornelia Alboiu
Investigating the Role of Accounting Software in Granting Ease to the Accountants Within Small- and Medium-Sized Enterprises in South Africa: Muhammad Azeem Shaikhnag, Nwosu Lilian Ifunanya and Calvin Mahlaule