Springer Proceedings in Business and Economics

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Optimum Design and Function Improvement of Mobile Nursing System: Gang Tong, Huan Liu and Luxing Wang
Information Systems Planning Research and Strategy as Practice: Toward a Theory-Driven Agenda: Maria Kamariotou and Fotis Kitsios
AI-Driven Chatbots in Halal Marketing Communication—Challenges and Opportunities: Muhammad Dharma Tuah Putra Nasution, Desi Astuti, Sri Rahayu, Yossie Rossanty, Ramadhan Harahap and Ahmad Rafiki
Human Resource Empowerment and Employees’ Job Satisfaction in a Public Tourism Organization: The Case of Greek Ministry of Tourism: Alkistis Papaioannou, George Baroutas, Ioulia Poulaki, Georgia Yfantidou and Alexia Noutsou
The Role of Alignment of Human Resources Processes with Business Strategy: Fred Hemmings and Darius du Plessis
Design Thinking Workshops: Uncovering Facilitator and Participants’ Experiences: Bogdan Rusu
Increasing Revenue and Decreasing Cost: The Promotion of Direct Distribution Channels in Hospitality: Tânia Vieira, Mónica Oliveira and Teresa Pataco
Does the Fall in Crude Oil Prices Really Affect the Malaysian Ringgit?: Muhammad Adli Amirullah and Zarinah Hamid
Financial Stability of Health Insurance Fund of the Republic of North Macedonia: Shpresa Alija, Jonida Lloga and Arbër Ajdini
Perceptions of Hospital Quality: A Case Study from Greece: Spyridon Mamalis, Irene Kamenidou, Stavros Pavlidis and Athina Xatziaggelou
A Case for Strategic Management in Higher Education in India: Sahil Sawhney, Ankur Gupta and Kulwant Kumar
Authenticity as an Antecedent of the Tourist Experience in Measuring the Gap Between Tourist Experiences at an Accommodation Establishment and a Tourist Attraction in Lesotho: Shale Johannes Shale, Sello Samuel Nthebe and Magdalena Petronella Swart
The Impact of Work Stress on Innovative Work Behavior in Manufacturing: The Mediating Roles of Psychological Resilience and Work Engagement: Qi Feng, Wornchanok Chaiyasoonthorn and Singha Chaveesuk
Work Dynamics Driving Quiet Quitting in Indonesian Private University: Cisilia Sartifa Sunur, Dini Pudjiastuti, Nadya Ganis Angesti and Willy Gunadi
The Beauty Boom: Analyzing the Socio-Economic Contribution of the Beauty Industry to the European Union: Oana Turcu, Cristian Brancu and Cristian Busu
Digital Transformation and Economic Performance: The Mediating Role of Absorptive Capability in Supply Chains: Thu Thuy Tran and Thi Mai Anh Nguyen
Mapping the Intellectual Structure of Green Human Resource Management: A Bibliometric Analysis of Global Research Trends (2000–2024): Apostolis Gkikas, Ioannis Salmon and Anastasios Sepetis
Prioritizing Supply Chain Services Features in Online Supermarkets: Evidence from Greece: Anastasia Mitropoulou and Giannis T. Tsoulfas
Preselection of Contractors Before Inviting for Bidding Using AHP: Satyendra Kumar Sharma
Hybrid Is the New Normal: Conference Resilience and Innovation in the Post-Pandemic Transition: Athina N. Papageorgiou, Ioulia Poulaki and Evi Chatzopoulou
Economic Security Indicators Forecasting for Management Decisions Based on Integrated Reporting Data: Alsu Ahmetshina, Roza Kaspina and Linar Molotov
Forecasting Tanker Freight Rate: Rodrigo Ferreira Bertoloto and Fernando Luiz Cyrino Oliveira
Investigating the Role of High-Speed Rail in Influencing University Student Educational Choices in Italy: Mario Tartaglia and Ilaria Lopresti
The End of Marketing as You Know It. Or Not!: Dorin C. Coita, Adela L. Popa, Teodora M. Tarcza, Naiana N. Ţarcă, Dinu V. Sasu and Remus Roşca
Multicriteria Assessment of Alternative Policy Scenarios for Achieving EU RES Target by 2030: Ioannis Papadogeorgos, Aikaterini Papapostolou, Charikleia Karakosta and Haris Doukas
The Effects of Perceived Organizational Justice and Organizational Support on Employee Performance: Ana Isabel Virgolino, Arnaldo Coelho and Neuza Ribeiro
Linking Destination Attributes and Overall Satisfaction in a Cultural UNESCO World Heritage Site Destination: Smiljana Pivčević, Ljiljana Najev Čačija and Ante Budimir Bekan
Using Entrepreneurship to Address Economic Challenges: Sweta Patnaik and Shamil Isaacs
Design and Development of the CEM-Dashboard: A Diagnostic Tool to Determine Your Current Position and Improvement Directions in Customer Experience Management: Marcel Weber and Arend Hofsink
The Effect of Proper Complaint Handling on Customers’ Satisfaction and Loyalty in Online Shopping: Bassam Tarhini and Dana Hayek
Digital Marketing Effect on Value Creation and Customer Satisfaction: Empirical Analysis of Textile Industry in Emerging Countries: Jona Hoxhaj, Gadaf Rexhepi, Jusuf Zeqiri and Sadudin Ibraimi
Electric Power Industry of Russia in the Transition to a Low-carbon Economy: Natalia V. Vasilenko
Profitability Determinants of the Greek Hospitality Industry: The Crisis Effect: Panagiotis E. Dimitropoulos
The Difficulties of Access to Bank Financing by SMEs: A Questionnaire Study: Yasmine Derradj and Hanya Kherchi Medjden
Business Model Archetypes in the Construction Industry: A Systematic Literature Review: Ana Beatriz Nogueira Peixe Sales and Fernando Luiz Emerenciano Viana
Proximity Marketing as an Enabler of Mass Customization and Personalization in a Customer Service Experience: Nataly Levesque and Harold Boeck
Gold Market and Selected Stock Markets–Granger Causality Analysis: Katarzyna Mamcarz
Artificial Intelligence – Extending the Automation Spectrum: Stephen K. Kwan and Maria Cristina Pietronudo
Technological Capabilities Impacting Business Intelligence Success in Organisations: Rekha Mishra and A. K. Saini
Assessment of Knowledge Management in Small Businesses: The Examination of Support, Rewards, and Empowerment in Organisations: Amitabh Patnaik, Avinash Pawar and Alekha Panda
Academic Leadership as a Goal for Municipal University Development: Inna A. Akhyamova, Ksenia A. Mitrofanova and Alexander A. Pronin
The Influence of HR Bias Towards Artificial Intelligence on High Performance HR Practices in Organizations: Ragland Thomas Gamaliel
Implementation of the Concept of Platform-Based Greening of Production: Lyudmila M. Davidenko, Maxim A. Miller and Alexey А. Titkov
Proposal for a Decision-Making Dashboard Enhanced by Big Data: An Application in the Portuguese Furniture Industry: Arthur Rossi, Karoline Santos, Fernanda Treinta and Joseane Pontes
The Role of the Professional Accountant in Identifying Solutions for a Fast Business Recovery: Angela Vinter
Towards Developing Smart Cities: Evidence from GIS Analysis on Tourists’ Behavior Using Social Network Data in the City of Athens: Athanasios Koutras, Ioannis A. Nikas and Alkiviadis Panagopoulos
New Legislation Concerning Cash Accounting in the Czech Republic and Comments on the Application of the Cash Flow Principle: Jan Molín
Potential of AI and ML-Based Models in Energy Demand Forecasting for Sustainable Consumption and Production: Sandhya Rai and Amit Rai
The Impact of Energy Crisis on the Vegetable Sector in Romania: Cornelia Alboiu
Chosen Aspects of Co-creating an Employer’s Image by Employees as Prosumers: Agnieszka Izabela Baruk